Assistant Manager Andre is courteous, professional, and a pleasure to do business with. All my questions were answered in a thorough manner and I departed knowing I received great value for my time and money. This Jiffy Lube team works well together.
The service here was excellent. The two young men who helped me out were professional and knowledgeable in everything they were doing. They were courteous and I had a great experience overall. I recommend to anyone looking for an oil change in this area.
Had an oil change, good clean job. Drove away and van sounded different. Got home and opened the hood to notice that my air boot had been loosened and moved to perform work but left open. This is after the mechanic called for a quality check from a co worker. Not a big deal but lack of focus. Just makes we wonder what could be overlooked.
The guy that did my oil change was great and i never pay more than $119 and a different gentleman decided to charge me $147.10. Ive had the same car for years, nothing different. But he did decide to charge me $52 in labor, which is a rip off. Be careful going to this place
I highly recommend using this location. The staff and managers were helpful, efficient and straightforward about the service. What more could you ask for? Thank guys, you rock!
Way overpriced. Had visited the store a couple months earlier and was quoted $79.99 for a full synthetic oil change(confirmed that should have been the price with an internet search). This was already at the top end of comparable prices. But after moving my car into the stall they told me it would be $115 for the oil change. I had to request a discount(they have a coupon on the main Jiffy Lube website for $10 off) so they gave me the $10 off an my total was just under $105. Compared pricing while waiting on the service to finish and discovered that was more than double the price of the lowest priced competitor. Should have price shopped earlier so thats on me but left feeling like I had been ripped off. Lesson learned, wont be using them again. Mechanic who actually did the service was professional.
I called in to get a vehicle inspection for Uber and was told to come in and I could definitely be helped. I was told there would be about a 40 minute wait, to which I agreed. After arriving, a man approached me and said let me check if our guy came in today. He left us sitting for another 40 minutes. After another while long, a third guy comes up to my car, tells me his vehicle inspection guy isnt available and that I wouldnt get passed either way because my windshield is dirty.
I got there early and as soon as they opened they took my car in. Alfred was very helpful and courteous. This is always my go to place for an oil change because of service.
Very good service from employees. Nice warm atmosphere. I will return again.
I always chose Jiffy Lube because they have never failed me.
Thank you for the service done on my 06 Altima.Workers were polite and professional.Great job
I have been coming here for a little over a year and they have taken car of my car. Especially the one time when I accidentally drove into the pit and they gracious saved my car. 😅 also for a while I was getting the wrong oil and they gave me the best options for it and ended saving me money. They are also very friendly and know what they talk about.
Spark plugs and radiator flush.Got in my car and it felt like a brand new vehicle..tyWill bring other cars here.
They were the only Jiffy Lube opened early on a Saturday morning (before 8 am). Staff was quick, professional, and courteous. Offered discounts for first responders and coupons available. Treated me well and I will be back.
Very friendly, thorough and quick. I was extremely pleased with the service.
The guys that worked there were absolutely charming all of them
Very nice. Just stayed in the truck. Love the guys there too. Very helpful. Good coupons on-line too.
Always reliable and honest, I wouldnt go anywhere else. I even take my company truck here for service, highly recommend!
Very professional, honest pricing and very friendly. Will be returning for sure. Thank you J Team!
Did not check air pressure in tires ...but the rest of the service and the people were outstanding .
This place was amazing the manager is very friendly and informative and got me in and out really recommend people come here for service won’t kill your pocket either.
I called and full synthetic oil change is almost 100 dollars and Midas was 60 plus tire rotation free (a got 20.00 coupon)
Andre was excellent. He was professional and so nice. He found a better coupon so I could save money on an engine flush and treatment along with the oil change. I’ll definitely be going there from now on
Got me in quickly. Less than 20minGreat job!Busy mommas need this service.Thanks!
The only place I go to for oil changes/maintenance on my car. Amazing customer service and great prices!
Andre was the best most helpful and overall just a real good person! Made our visit so much fun. Cant wait for my next oil change just so we can visit him again. Service was excellent !
I was helped right away and all the workers were very nice.
Quick oil change,employees were great
Two men. 1 topside, 1underneath vehicle. 4 cars in bay. All vehicles completed within 20 minutes.Fast and complete service, friendly, professional and accurate crew of 2.Will accept coupons. Great service!
Great customer service! John and Ramon were very helpful!
Good .very nice
Always a great experience. Great prices and done in a quick and efficient manner. Great staff.
The associate Sonny was outstanding, was observing him while behind a customer he was attending to and made everyone feel like he was attending to us all while being just him, his customer service is phenomenal and because of him I will be back. Please let sonny know you guys appreciate him because I definitely do.
Very good service! Will be back.
Great staff. Even when they have to deal with idiots that try to with draw from paying. Fast work, exhalent service. They even double check their work.
Ok. So I was out of state and panicked because my Check Oil light came on and I thought I needed to go get it changed right then.So I searched for who could get me in with a rate Im comfortable paying like my mechanic back home. I arrived at the drive thru jiffy lube, had a wait which was ok.I entered the bay and oops there was a problem. I had a skid plate hanging and it was scraping bad. The employee was nice enough to let me know what it was and offered to assist.The oil change was quick, I was able to stay in my vehicle and out if the cold rainy weather. #success
Very friendly and helpful thanks
The workers were super super sweet..oil change was quick..
Its such a relief when you know you get a fresh oil change and you needed it for a while these guys at this location where. So cool and nice
The people here are always super nice. I wish there was a payment app with a tipping option since I drive a crazy amount of miles every year. I have to go to Redlands because the Colton, and San Bernardino franchises are owned by the same corporation and they frequently run out of my size of oil filter. I drive a 2005 Toyota Rav4
Fast services at great prices
Andre was swarmed with cars and short staffed and kept me updated on when my service would be completed and got it taken care of very quickly. This is my go to jiffy lube.
Andre runs a good shop. Hes got a good crew and hes honest. Gives Jiffy Lube a good name.
Had gone here for 20 yrs. Had my oil changed, thanks guys. Then ended up going to Autozone. Spent less than 16 bucks to do something management said would have to cost 168 bucks to rectify. Very disappointed in the management. Ill keep checking in to see when you change management. Thanks again for the good yrs. ✌
Was in for an oil change. Drove less than 2 miles, see a trail of oil behind my vehicle and a puddle below the engine. Start driving back to Jiffy Lube, dashboard lights up, lose all oil pressure, and message states Stop Engine Immediately to Avoid Damage. Had to pull over on the road a couple blocks away. THEY DIDNT PUT ON A NEW OIL FILTER. Oil sprayed all over the engine, I will have to monitor for internal damage, burning oil smell, trail of oil across the city. They did come to meet me a couple blocks away, go back and get a filter and enough oil to drive it back to the shop, then fill with oil and wipe some parts of the engine. They never apologized for their mistake or almost destroying my engine. Luckily I didnt get on the freeway and have the engine seize. Apparently when the mechanic was in training, he was absent on oil filter day. Oil changes are simple, drain oil, replace filter, tighten drain plug, fill with oil. How do you screw that up? My Labrador could do it if he had thumbs!! Really disappointing.
There supposed to be open at 7 am and last weekend i went and went at 6:45 and waited for 40 minutes and still didnt open the doors, i wouldnt recommend this place for your needs
Knowing that there are closer ones in Ontario, this location has become my place for my oil changes. Employees are polite and knowledgeable. They always answer the question I have. The service is quick which is a plus and I love how they always take me in right away, then again I like to go early.
The staff here is amazing! Andre was extremely friendly and adaptable to explaining the situation. There was a slight cosmetic error but was fixed after realizing the mistake. Common human error. They did everything they were supposed to do and more.
All gentlemen were very nice and friendly From payment to service all was great! My oil change was so quick and they even vacuumed my car!! Lol super happy totally recommend will be going back forsure. :) thank you for the work!
Needs some help with supplys and labor the last two times Ive been their they didnt have my oil or time to do it, I hope they get better.
I was greeted at the lot and walked through the whole process. The staff was very respectful and informative. They listed all of my options and explained the benefits of every package. I wasnt pressured into purchasing exclusive or premium services by the staff. Fully inspected my car and were very honest with what my car needed and didnt need at the time. Over all very pleased and the presented prices were the icing on the cake.
They were really great and super helpful.. It was my 1st time with my new car..
Mr. Short was very helpful
Fast friendly service.
Guard plate fell off as soon as I drove off. Air pressure was low. Had to be towed in terrible service . will never return for a simple oil change.
Robby (3185), was such a great help!! Made it very clear what my vehicle needed and was very knowledgeable about the services offered, explaining exactly what they were going to be doing to my vehicle. The customer service was simply fantastic!! I would defiantly recommend this Jiffy Lube to anyone and will be bringing all my vehicles there in the future!
Colton Jiffy Lube on Washington street are so Awesome and Very Professional Thank you
It has been a VERY LONG TIME since I have taken my car in for oil changed, normally I would do it myself, but cant, due to injury. Thus, here I am, and I must say, I am totally satisfy with the service and the customer services of this Jiffy Lupe, in Colton of off Washington St.. Thank you yall for a excellent services.
Good
Good
Very professional and attentiveness was outstanding.
Great mechanics and great help on any kind of lube jobs to oil changes and other...
Went to get a full synthetic oil change and was quoted $94.95!!! Which is a higher price than the car dealership. Then was told cash only. Sounds fishy to me .
Fast services
Very friendly. Showed me everything they did. Reasonable price. Good work.
They take care of you like family with RESPECT. You guys are AWESOME. Keep up the GREAT JOB.
I got my front brakes, transmission flushand an oil change here yesterday. When I arrived I was greeted and sent inside. Waited for 10 minutes then andre arrived. I expressed the work I needed and Andre gave me a price that was above my budget. I informed him I would do half the work because of my budget and he was able to deduct a coupon rate and was able to fit all the services I requested to be done yesterday. He then I formed us of the time it would take and over heard my husband and I discussing what to do, then offered to drive us to my house. He was very pleasant and gave us amaizing customer service. When we arrived to pick up our car another gentleman I formed us of everything they completed and showed us how all of our fluids were topped off or replenished. I cant remember his name but he took our payment and said he was new. He was doing a really good job. I think I will be returning to this specific Jiffy Lube!!!
Very good and fast service here. The staff was very friendly and helpful. Will definitely be back.
Great service from staff and very inciteful. Rather than giving run-around bs, they actually show you physically problems you have. Thanks to Oscar there
Jiffylube usually does a quick vacuum and clean the windows included in the oil changing service but they didnt do those things. The guy was really nice but when I asked them to vacuum they said they were out of bags and couldnt vacuum. I go to Jiffylube even tho its a bit more expensive because of the extra odds and ends in their usual service. Therefore I am disappointed with this one.
Very long wait after I was next for over an hour
Just had a fluid check
Awesome place u should go.....ask for Roy nice, respectfull, honest....... I will be going back
Manager was at lunch so I couldnt get my oil changed......yeah...
Gr8 service & nice ppl
Ramone gave outstanding customer service
Great service with respectful employees who were not pushy but very informative . Did an entire engine flush with oil change in about 25 minutes and had the time to educate me on oil life gauge. I will be going back here.
Fast friendly and safe
The service was a little bad but the pricing was reasonable.
I ended up getting a free oil change costing 100 dollars when I took my car to jiffy lube. The staff was nice and the service was good.
Fast service
Good service and coupons online so price is right
Poor customer service skills and outrageous pricing for oil change-
Fast friendly service
Great Service Always!
Staff were very helpful, great service.
Love the service and staff here
They made two mistakes and Im never going back now. The manager David real POS.
Ill give Jiffy Lube 2 Stars only because they convinced me that they they did everything humanly possible they claim that they could not change my oil because they could not remove the bolts on the oil pan to drain my oil it so apparently they did not want this hundred and $32
They always let me know b4 they fix it
Jiffy lube was not so jiffy 1 and a half hour oil change for $105. Last time I go to this place
Great service and great customer service!
Good service at this location.!
HIGHLY RECOMMENDED
Great place for oil changes
Got there right when they opened, 30 minutes they changed my filter and oil they also topped my fluids. Go to their website and get coupons!!!
Great service