I brought my car for estimate & Darryle gave me 2 prices, my neighbor backed into my right passenger door. Had got another estimate from another shop which was higher than Broad River. I chose Broad River, brought my car in on Monday, Friday afternoon it was ready and looking like nothing happened. They do fantastic work from the front desk to the shop, got my car cleaned inside & out. Do I recommend Broad River YES.

I have used Broad River on several occasions, and I have never been disappointed. I just received my Honda Accord back from them and it looks better than the day I bought it. I am not exaggerating here. They go out of there way to make sure the repairs are completed and done correctly. I will not take any vehicle I own anywhere else. Highly recommended.

The staff at Broad River Paint and Body are awesome. They are very knowledgeable and very detailed. I definitely recommend Broad River Paint and Body for your car care.

In mid February, my 2018 Honda CRV w sensing rear ended a utility truck. It was sent to Broad River Paint & Body Shop. I was given a completion date of March 16. Instead, it was ready March 12. My car looks beautiful - like new. It was cleaned and handled professionally. Besides the quick turnaround time, the office was spotless, Crystal was very helpful and knowledgeable, and I even received some extra help from a tech. The battery in my keyless remote was dying, and he took the time to open the remote, show me the battery I needed to buy, and showed me how to install it. It all made for a perfect, smooth transaction. I was there less than 20 minutes. Very pleased. Would highly recommend.

Very happy with there service and my truck look great.

Extremely happy with them.

You have to go!! Dont use anyone else.

The employees were very nice and the manager was just awesome

Extremely satisfied with my experience with Broad River Paint & Body Shop. The daily updates and estimates for completion, and overall outstanding work on my vehicle, has made it clear that they are likely the best in the Midlands and one of the best body shops I have worked with to date.

Great business. Fast and everyone is very professional and make you feel welcome as soon as you walk in the door. I would definitely recommend and if need to in the near future would definitely bring my car back. Worked with Darrell and he made my experience the best. Great business would give a 10 star if could

They did a great job repairing my truck and very professional at the front desk as well

Just dropped my car Off... Felt like they have a passion an real drive to Work on my car. STAY TUNED ...

Very friendly place and looks to be well maintained. I was surprised by how large of a facility they have. Someone backed into my rear right corner in a parking lot and I wanted to have it fixed. Darrell walked me through two options: either try to buff it out and get it 80% fixed or take the full bumper off and repair to 100% stock. He gave me quotes on both and was able to fit me in right away. I appreciated the honest work and quick turn around. Will definitely return if I have another issue

Was told it would take 4-5 days to work on my car over the phone multiple times. Called when that time span was almost up and they said they told my dad who’s paying for it 2 WEEKS. Not okay to hear right before Xmas when plans were set in stone and had not packed enough to be without car 2 hours away from my apartment at school while unwillingly stuck home w/ parents. This caused me to lose holiday bonuses and be less productive in many other ways. No joy this year now! They spent 3 days taking apart the front of my car (& if they were waiting on parts I would have waited to bring the damn car to them, which btw they URGED me to bring it in before 8am sharp Monday AM to ensure an early start to get things moving but STILL took 3 days to just take apart the front of the car excluding engine etc). It’s going to sit in their garage not being worked on all weekend and then even longer due to upcoming holiday. THEN it will still take the entire rest of the week while it’s nearing another holiday that I will again not be prepared for not because I wanted to celebrate, but because I had bills to pay and now none of this can get taken care of the way I planned because that’s another 5-6 days PLUS WEEKENDS I have to sit on my ass at home unable to go anywhere for anything. I’m too young for a rental. This is not acceptable. Waited on a call back for more than the approximate 15 minutes they described & that’s when they close & not surprised I never got a returned phone call. I requested work of 13-14 hours MAXIMUM so it could have very easily been finished in ONE WEEK. They need to be more clear about work time estimations, be more efficient, or offer a special deal for trying to put it on a rushed schedule. Update: good work though, feel like a heavy weight on my car has been lifted and I think I noticed the gas is literally guzzled up only half as fast as it used to!

Was one of the places suggested by the insurance after an accident. The guy was extremely helpful and clear on the process of what they planned on doing to repair car along with an accurate estimate for the time. They arranged enterprise to come by and pick me up from the body shop. After the car was fixed, all I had to do was drop off the rental and grab my car. They made the whole process as smooth and easy as possible.

Excellent service!

I was very impressed with the service I received at Broad River Paint & Body. Cost of repair was well below original estimate! Unheard of in this day and time. Quality of work was phenomenal and was completed in an extremely timely fashion. Joe Dickerson and staff were very prompt, professional and courteous. I highly recommend this company and will definitely be a repeat customer.

Great customer service! A+ Auto Repairs I Highly recommend this company

This will be the third time a vehicle of my families have been here. They do phenomenal work and Joseph has the best customer service. He is always very informative of what needs to be done and estimate on time wise.

This will be the third time a vehicle of my families have been here. They do phenomenal work and Joseph has the best customer service. He is always very informative of what needs to be done and estimate on time wise.

Such a wonderul business! They fixed my car and the final product was perfect. Wonderful customer service. I have recommended this place to a few people already!

Very professional. Quick process! I was so satisfied with my results!!!! Outstanding job!

This place is amazing.The staff did an excellent job and finished a few days before I was even expecting. The lady at the desk is so nice and helpful.

Awesome job on wife car. Was rearended and also hit a deer two weeks prior. Fixed both at the same time. Flawless repair to a 2016 Acadia

These guys are great!! If youre getting collision repair and are making a claim, call these people first before you waste your time getting an estimate from anyone else. they take care of everything for you and they arent trying to just make a buck off your insurance claim...

Great Customer Service!!...

I have had the misfortune to need the services of Broad River Paint and Body twice. I couldnt have been more pleased with the work they did! My mechanic sent me originally to fix my Honda. The work they did on a sliding door was close to if not better than the factory installation. The second repair they did was flawless. They work with your insurance company and will arrange a rental car, too. I highly recommend them to my friends.

I would highly recommend Broad River Paint and Body. They were professional, knowledgeable, and efficient when I used their services for collision repair. Turn around at their shop only took a couple days and they even detailed my car for me!

I stopped by without an appointment and they fixed the dent in my car within 20 minutes. Definitely recommend!

The service here is awesome. They make the whole process so easy and keep you informed with whats happeneing with your vehicle. They are lifesavers!

Great bunch of people to deal with.

Great work, timely service, straight forward estimates, intelligent technicians and staff. Hard to find a trustworthy body shop these days and Broad River is one of them.

Sweet

I had work done here a few years ago. All went well with the job at the time and I was very happy. That was up until recently when I now question the quality of work I received. I had a front bumper replaced on a Honda Accord a few years back. Someone clipped the original on the corner of it in a parking lot and broke it. Recently my spouse rubbed the bumper against a column in a parking garage causing it to flex. This is the replacement plastic bumper Broad River Paint & Body supplied and painted. Now, where it contacted the concrete it did scratch the paint but it also caused the bumper to flex in another area. I get we damaged the bumper but three things I noticed from this incident. Where the corner of the bumper caught the column it made the bumper flex near the headlight and it cracked at the bottom and formed a seam up the bumper. 1. I feel like the plastic of this replacement bumper is inferior to the oem unit. 2. where it flexed and cracked the paint flaked off in a 1-2 inch section. 3. After inspecting the bumper I noticed small pin holes in the paint all across the front bumper from road debris. So, my assessment is the plastic is not as high quality as the oem and second, the paint was not applied correctly. The car is 15 years old and in the time leading up to having the bumper replaced two years ago the paint never had pin hole marks form road debris any where near the extent of what it has now. For over a $1,000 to have a bumper replaced I would think you could supply a part with oem plastic grade and oem quality paint. Regardless of this new damage, the paint was already getting in bad shape from just general driving on the highways, which the original had not done.

Very Impressive service with a great front receptionist and an amazing walk around.

2nd car repaired there all off the work was done well and finished on time

They did a great job repairing my vehicle!

The front bumper fell off and they fixed my car charged me nothing. Unbelievable! Your guys are the best!

Great people, excellent job on the repairs, repair was done quickly and has a lifetime warranty. I will go back if the need ever arises again.

Everyone from the front desk to the shop guys were so polite and helpful given the situation at hand!Had to get work done on my car because Safelite messed up the windshield and caused damage to the hood of my car AND messed up the rearview mirror! Long story short, Broad River Paint & Body not only got the color right on the hood, but they also fixed the rearview mirror issue! They were also helpful in resolving the issue with Safelite who was at fault for the damages in the first place! I HIGHLY recommend this place!

Prompt, helpful, and they do great work. I wouldnt go anywhere else in Columbia.

Had to go clean out a wrecked vehicle here. Everyone was very nice.

Looks like new!

What can I say I took my car there in one day after work to leave it after having a rental car pick me up they have already gotten in touch with the insurance company to paint my car then I was told after leaving my car going to the rental car place I had to come back and pick my car up because they did not get everything straight with the insurance company before I got there

Great job repairing my car!

Need to get other estimate s.

Meh