Excellent place! They are always so helpful and keep me updated on whats going on with my car. I dont really have a comparison because I have no idea how much car things cost but Ive never felt cheated or anything and Ill probably continue to go to them until I move away.

I called and had my car towed the next day. They replaced the starter and charged the battery. I was able to pick up my vehicle before they closed that day. I have had cars in the shop for weeks! They called me and informed me of the price. My receipt was a little higher because I didnt see the sign that stated there was an extra fee for paying with a credit card. I would not hesitate to contact them should any other issues arise.

The folks at Complete car care are professional, honest and the quality of work is amazing. I take all my cars to them and only place I trust in this area with my cars. The owner, front staff and the mechanics are extremely passionate and deliver quality work.

Complete Car Care is old school in the best kind of way. Friendly, proficient and trustworthy, and fair prices. Theyve successfully completed any job Ive needed, from routine maintenance to installation of parts and accessories. Id recommend.

Was in and out under 15 minutes to have my brake lights and turn signal replaced. Excellent customer service and very helpful staff!

My transmission was not performing properly and they replaced in a very prompt and professional manor and all is working great now.D an was is an excellent mechanic and explained all issues and remedies thoroughly. Bill did a great job of coordinating everything and they got me back on the road in a very timely manner.I highly recommend their services to all.Thanks !!!!Ron RustTop Hat Sweepers

Very Helpful and will get you back on the road

I have used CCC since 1997 and have always been extremely satisfied with their professionalism and honesty..

Edit : I left this report a week ago. I wish I could give it another 5 stars, but I cant. They really take their time with your car and make sure that whatever issue youre having gets fixed. Really polite and professional

Brought a car in for alignment and they found something stuck and unable to align the front of the car. They informed me that to fix the issue the whole steering rack would need replacement. Something in the neighborhood of $1500. At that point I raised an eyebrow, paid, and left with an incomplete alignment. Upon checking it out myself I found that the inner and outer tie rods were in fact seized and would not allow alignment adjustment. I ordered new inner and outer tie rods along with boots and took a few hours of my own time to replace the parts that were actually worn. I found the steering rack to be in excellent shape, zero leaks, and not in need of replacement. There is nothing special about my car. Every car on the road has an inner tie rod bolted to the steering rack and outer tie rod bolted to the knuckle/wheel hub. Their technician failing to know that an inner tie rod can easily be replaced is a critical error for me. I will not be back.Interestingly enough the seized threads (adjustment point) on both tie rods appeared to have some kind of thread locker that even a torch wouldnt melt out. Complete Car Care was the last shop to touch that adjustment point 2 years ago with the prior alignment.

The ONLY place you should go in Columbia. Honesty is priceless and their customer service is unmatched.

Excellent service by knowledgable mechanics, fair prices, and really friendly people. Very grateful to friends who referred me to them.

#1 in customer service! Had to have a tire plugged. Brian had me in and out in 15 minutes!! You guys rock!! Thank you!

Great team. Very professional and skilled.

Great People and Service

Reasonably priced and fair. I never feel like they are trying to plus sell me like a lot of other places will.

Its a good place to get your car fixed, I would give five stars but there parts suppliers made the repairs so slow I almost gave up on using my car altogether.

Professional, fast, and good prices. Definitely would recommend to anyone in need of car repairs.

Awesome group of guys, never had problem after the fact. Would recommend them to anybody

I took my car to a couple mechanics when my check engine light came on, but none of them could figure out what was wrong. I then took my car to complete car care and they were able to figure out the problem and fix it within 24 hours. They even called me and explained what was wrong and made sure I was ok with them moving forward before they even started fixing the issue! I will take my car here for as long as I live in Columbia.

I went here after being turned away at 3 different Firestone repair locations in Columbia for a leaking tire. I was seen within 5 minutes and the repair took that long. I was two hours away from my home and Complete Car Care took care of me. Thank You very much!!!!!!

I have been dealing with these folks for about six months and they have already won my business as long as I am a resident of Columbia, South Carolina. Instead of moving forward with ordering expensive parts, they’ve been willing to troubleshoot and find the most cost-effective solution. I would highly recommend this place to anyone in search of a reliable, ethical auto mechanic.

Bill and his staff are very efficient and professional. They diagnosed the problem with my vehicle that three other repair shops missed. Im very satisfied with the services that I received at Complete Car Care.

They always do a great job and have always told me the truth about the work that needs to be done.

A little pricey but okay

Ive had great experiences with this garage. Doug has always treated my cars (wife, kids etc) like they were his own. I trust his judgement and he helps me make smart $ decisions. If you are not sure who to trust, trust Doug at Complete Car Care. I do, and have for many years.

Bill at the front desk was very kind to me in my first ever car problem. He, and the men that worked on my car, were very insightful and eager to show me what the issue was. They allowed my dog in the lobby, and everybody was kind to her as well. Overall, a wonderful experience.

After speaking with many coworkers I had three of them recommend complete car care as being the best and nothing but pleased with the quality of work and both Patrick and Bills help getting my ram up and running after needing cam and lifters the mechanic who worked on it Dan got everything put back together perfectly and it sounds better then when I bought the truck Im very pleased with their shop.

Excellent quality work on my car and the communication regarding what was checked & needed to be done was very much appreciated. Overall an excellent experience and I would highly recommend to anyone having car trouble.

I took my car here after my dealership was unable to help at all. These people were prompt, patient, and hardworking to fix my problems. The man I had correspondence with was so kind, and they would text me with updates to keep me in the loop. I would recommend this shop to anyone that needed quality service.

Will never take my car anywhere else in Columbia. Fair prices, and wont hassle you to try and get you to fix something else.

If you need your car fixed, this is the place to go. They had me in and out within the day and were thorough with getting my car back on the road safely. 5 out of 5 for professionalism and price.

Wonderful and reasonably priced service. I thought I had a brake problem on my Suburu and they found a simple cause. No charge for the diagnostic! Everyone I worked with there was a pleasure and certainly customer focused. Highly recommend!!!

They were able to get me in almost immediately to take care of my dead battery. Very clean lobby, and very friendly staff. I’ll definitely be stopping back here again for future needs.

Nice people -- but I took my car here twice to be diagnosed by them, and I believe they did their best. However, about a week after the first visit the engine light came on. I took it back and asked for every single thing to be checked to avoid having to return again -- they did some work on it and I was rolling again. I was concerned that something was going on with my engine, which was the initial reason for my visit -- I trusted their expertise, and had them do work for me TWICE. Well fast forward to now, my car was still showing the problems that I thought they fixed =/. I took it to another shop that did an very detailed diagnostic and they found problems with the engine that.Im concerned that Complete Car Care overlooked the issues initially even after 2 visits.

Had a flat tire on our way to GA. They let me drop off the car right away and quickly repaired the puncture. Very accommodating!

First time customer, I was treated well and did NOT feel as I was given the run around as I do at most auto shops. I was charged a very reasonable price for the work done and Im very happy. If you have a wait time for your vehicle, Main St. Is about 3 blocks away with plenty of places to eat, drink, and shop to kill some time if thats your thing! Would recommend!

Highly recommend Complete Car Care! They were able to identify the issues and fix my car fast, all while providing excellent service. Great example of what an auto repair shop should be!

My mechanic of choice, by far. A very well managed place - you can tell they are in it to provide good work at good prices, and build long term customer relationships - not to rip people off. These guys have saved me money too. Never thought Id give a mechanic 5 stars, but these guys have earned it.

Best mechanic Ive ever been to, truly. Will definitely be returning and highly recommend. Could never have imagined Id be writing a five star review of a mechanic! Honest, friendly, down-to-earth guys here. Ive tried a number of mechanics since I moved here three years ago, and most have left me with a bad taste in my mouth, were unfriendly or hard to work with, or left me feeling taken advantage of. Not so with Complete Car Care. And I forgot to ask, but it seems to be a family business which to me is huge bonus. Thanks guys! Bill especially was extremely helpful.

These gentlemen are professional, fair, and very knowledgeable. Complete Car Care has the best prices in town! Whenever I go, I receive personal attention and always leave feeling that my vehicle is in good hands. If an issue is discovered that they do not specialize in please believe they will refer you to someone reliable that does. These guys are the best in Columbia!

Great group of guys. Fair prices and most importantly they treat my car like its their own. Its the only shop I go to.

This place has been in business for quite a while. The service manager, Bill Vandiver is one of the most knowledgeable car people in Columbia. They repair all makes and models and do it at a reasonable price. I have been using them for over 25 years and they have never wants let me down.

I would have to say that this is by far the best shop in Columbia and probably the state. First class service and help no matter what. I would trust them to handle any job over even the dealers. Their staff are the best in the area and get the job done right the first time and on time. 5 stars is an understatement!

Took my truck in, told them the problem it was having (difficulty accelerating with a manual), they took a day to access the issue & found the problem was the clutch. They did NOT charge me for finding the problem. I set up a date with Bill for a couple weeks later to have it fixed. Bill was friendly and helpful. The quote that was given to me is what i paid at the end of service. The process was easy & we will continue to go here. I can honestly say Bill was kind & honest throughout the whole thing. Bill didnt use big, fancy words like a big mechanic dealership would, he made me understand the issue and how it could be resolved. He also answered every question I had. Kuddos for good customer service and a responsible & reliable mechanic.

Honest work, fairly priced. They communicate well all work being done so there are no surprises . Great Staff. The name says it all.

They checked out my car twice, didnt find anything wrong and I was really appreciative that they did not charge me. They were very friendly both times and answered any questions I had in depth. I would 100% trust them again with my car.

Bill is has a great team over there. No other shop in town has the same service as Complete Care Care, they do quality work at an affordable price.

I am still eternally grateful to the great Columbia artist, Mary Gilkerson, who recommended Complete Car Care to me many, many years ago --in 2004. Thank you, Mary!!! Doubtlessly, Complete Car Care is THE best car repair shop in all of Columbia!!! Bill, Patrick, and all the wonderful car mechanics are SUPER knowledgeable and VERY, VERY helpful!!! They are always ready to help and accommodate their customers. When new parts are needed, they go out of their way to find the best deal for their customers, and they explain whatever is wrong or needed even to those of us who are not mechanically inclined. I am still driving the same 1995 car I drove on my first visit to Complete Car Care, and I have no doubt that it is thanks to them that the car still runs smoothly ... even all the way from Columbia, SC, to Ann Arbor, MI, and back!!! Thank you, Complete Car Care, from the bottom of my heart! Here is to many more years of a superb mechanic-customer relationship!!!

Very good service. My 1988 Chevy is running better then ever! I will be back. Billy Lovell

Always a pleasant experience. Very professional. They dont try to fix things that dont need fixing. Will always check with you before starting a job to let you know what needs to be fixed and how much the cost. If there is a less expensive way to fix your problem they will let you know. My neaborhood is quite pleased with their work.

They diagnosed and repaired my car in the same day, and the price was far lower than I expected.

Had the best first experience here via a recommendation from a friend. My Honda needed new rotors and brake pads. I called Honda for a quote and they wanted $927. So I bought the parts at NAPA for $160 and Complete Car Care only charged me for the labor. They saved me over $500, and Bill at the front was so caring and reassuring. I will be coming here from now on!

I have six autos and trucks and have found this is the best place to have them repaired and serviced. Just got my Ranger FX4 back after transmission repair $1800.00, dealer wanted $6000.00. Had the shift lever and linkage repaired a couple of weeks ago, $139.00, dealer wanted $800.00, Had rotors and pads replaced on my 2012 Tacoma, very good price. If you are taking your vehicles anywhere else you are paying too much and you cant get better quality service. Patrick and Bill are great guys, they are very knowledgeable and I feel like they are friends rather than just someone that is going to repair my car. Please, give them a try, if you find me wrong Ill change my review. TWO THUMBS UP.

Wonderful service and wonderful communication. Ready and willing to explain everything and let the customer make the choices. They stand behind their work and will go out of the way to make sure youre satisfied and that you understand everything.You pay full price but the expertise is worth it; Ive been using Complete for all five family vehicles for over 10 years, and have never had the same repair done twice. They have also given me great service and advice on fleet vehicles.Call ahead because theyre very popular.

I went to another auto shop for an oil change, and was told my car needed $1000 worth of work done. I went to Complete Car Care for a second opinion, and they told me NOTHING needed to be done. The employees here are honest. Ill definitely be coming back!

I cant say enough good things about this car repair shop. They cover any and all makes, models and years. Theyre a crack team of timely, cost conscious, communicative and high quality servicers. I go there, my partner goes there, my brothers and friends go there. It isnt often or with certainty, that when people ask for a recommendation, and especially for a good car repair shop - Im actually excited, and without hesitation, able to recommend CCC with gusto. Thanks Bill and the entire crew!

I have been a customer of Complete Car Care for more than 20 years. I have referred all my friends and they agree that the service is great. From routine maintenance to replacing a motor they do it all for a reasonable price and personal attention. Example: when I was out of town my wife took our truck to another place that was suppose to have low prices. After they ran the computer diagnostic they told her that much of the ignition system needed to be replaced. It was going to cost $1,100. I called Complete Car Care and asked them to get the truck and see what was going on. Sometime later they called me and said the truck had been repaired and the cost was $87.00.

Bill and the guys always do a great job. Honest and trustworthy when it comes to repairing our vehicles!

My lug nuts were loose and I don’t have a spare kit- they fixed my tires and filled them up free of charge. Great customer service and super friendly/fast!

My car was making a new, kinda funny noise so I took it here to be checked out. I was able to make the appointment online - which is awesome given I work weird hours. They gave awesome customer service and didnt take advantage of the fact Im younger and a female (which other car places have done!)

I will definitely return to Complete Car Care in the future! Friendly and fast service. The folks here are honest and walk you through everything. Highly recommend them!

This place is great, reasonably priced auto repair and maintenance shop. Staff is friendly and communicative. This is my go to place for my familys vehicle repair needs.

I always go with these guys I trust them with everything that I do great people great prices great service

My daughter and our 190,000 mile MDX go to USC. Bill and his team have been awesome to deal with. I appreciate the service and honesty over the last 4 years. Nice to have a reliable mechanic when trying to manage an aging truck from Chicago. Thanks Bill!

As a 21 year old female, I know nothing about cars, but have had nothing but excellent service here. They have fixed all of my problems quickly and at a perfectly reasonable price. Theyve even stayed open late for me so I could pick my car up after I got off work. Its safe to say that as long as I live in Columbia, I will be taking my car here when I need to.

Can I give 10 Stars?! We had a slow leak and coming from out of town. The mechanic was very knowledgeable, friendly, speedy, and fixed the tire on the spot (while we were still in it)!

I would recommend the friendly and trustworthy professionals of Complete Car Care to anyone and everyone. I did so this morning, as a matter of fact, when a friend asked where she should have her brakes serviced. If you are looking for an auto shop that is clean, friendly, professional and will treat you and your vehicle with respect...then look no further. Thanks for everything and I will be back.

They are very knowledgeable and helpful and thorough. I have so far never had an experience where anything was misdiagnosed, etc and they are honest people.

I am new to the area and needed to quickly find an oil change place due to a last minute trip. I settled with GoodYear because they advertised a low price and were open on Sunday. They highlighted some critical work that my car needed but that I couldnt attend to immediately due to my trip.2 weeks later my car had severe trouble starting. I was referred to Total Car Care, and was incredibly impressed. The staff took my car in Friday afternoon, and Monday morning called me to talk through the issue and options (they are closed Sat and Sun). Not only did they fix the starting problem by the end of the day, but also attended to the critical work Goodyear brought to my attention FOR 20% LESS! Bill and team were incredibly professional, didnt make me feel like an idiot, and truly do have the best prices I could find. I now have a reliable shop for all of my cars needs (I have a 15 year old import). At least check these guys out if youre looking for someone!

CCC is absolutely THE best mechanic in town!!! These guys have been able to find solutions to problems that NO ONE else was able to.

My son goes to USC and I needed a person who would take care of car issues while he is so far from home. I went to Bill and he could not be a more kind and fair businessman. My son was taking a 900 mile trip and I wanted his car to be looked over to be sure he was good to ride and Bill did it, FREE. Who does that anymore?Any parent who has a kid going to school in Columbia can send them to Bill and not think another thing about it. He is honest and fair and I wish there were more people like him.Vikki

We have been using Complete Car Care for many years. Trustworthy and knowledgeable! Highly recommend!

Excellent service and great people Bill and Patrick are great. Thank you

Ive really been screwed over by some car service companies in the past. Ive been using these guys for about 5 years now and have no complaints. They always have my car finished when they say they will, and they are very reasonably priced. The same guy (Bill) always calls me back to tell me exactly what the problem is and when it will be fixed, and he remembers me and the type of car I have even though I only come in about three times a year. I definitely recommend them to anyone looking for service.

I’ve been taking my car here for years now and always feel takin care of and really trust them. This time my car was towed there with an expensive fix and they gave me a couple of days to make a decision and didn’t rush me, and gave me advice on how to best handle it. I ended up trading in the car and buying a new one and the dealership is taking care of my broken down car that’s sitting at Complete Car Care. Now they’ll have a new car of mine to regularly maintenance!I always recommend them to anyone in the Columbia area.

When we moved to Columbia we took our car to another mechanic-- we were told that the a/c compressor needed to be replaced. A friend referred us to complete car care and they advised that only a part needed to be replaced- not whole compressor unit. Repair was done quickly at fraction of what replacing the whole compressor would have been. Been going to them ever since.

Good place but. Added $200+ to my abs part then disposal then shop supplies.

The guys were extremely helpful, kind, and took the time to explain the bill in detail. Great service.

Bill was honest and friendly. My transmission was shot and he gave me advice as if it was his own car. Complete Car Care will have my future business.

I will agree with most comments that this place is friendly and they do decent work...most of the time. im giving them 1 star because i took my vehicle to them, explaining to them that when im on the interstate, my vehicle will begin to malfunction and basically stop on me completely. i advised them that i dont know the issue, however i will be heading out of town (long interstate drive obviously) and it is mandatory that this issue gets fixed. so they fix the problem, and i use that term extremely loosely. on my way from columbia to atl, my car completely shuts down on me! with my 3 year old toddler to make it worse. i call them and they advise to bring it back. im halfway to another state! and i couldnt bring it back even if i wanted to, which i would have done!!! they basically told me they cant help me, yet theyre the reason i cant even get to my destination nor back to their shop because my car is completely inoperable. i disputed the charge with my bank, ccc didnt refund me. i called multiple times leaving a message for the GM/owner to contact me and i still havent received any sort of communication. they havent offered any kind of incentive or even a partial refund. its hard enough for women to deal with vehicles and they basically charged me 400 bucks for a problem they didnt fix, plus i had to pay 200 to have my car towed to atl. i will never in life return to this shop. 400 down the drain.

Ive been going to these guys for a decade and have never been disappointed with their work. They are quick, accurate, and though they dont sacrifice quality for cost, they will always look for the cheapest way to handle any of your cars issues.

I am not an expert on cars or car service, but I have to say this place surprised me. I have been going in for oil changes and repair work on cars since my first one (in 2002) and this is the only place that has never tried to upsell me after an oil change. No your filter is dirty tactic, no unwanted diagnostics; they did the job I asked at a pretty good price, quickly at that, and I was out the door. I have no gauge on the quality of their work, but I definitely appreciate them treating customers respectfully.

My truck is about that age where smaller things are starting to go wrong. I have taken my truck to CCC about seven times in the last year for replacements such as water pump, starter, fuel line, tires, etc. My biggest mechanical fix so far (thanks to the awful SC roads) was replacing the control arms, ball joint, tie rods, and Im sure a few other things. Even then my truck was back up and running in only a few days. They do excellent work at a very reasonable price. I would recommend CCC being #1 on your list of mechanics in Columbia.

These folks always steer me right! Extremely fair and trustworthy!

This is the mechanics I will always go to. They are trustworthy and diligent. I have never left without being completely satisfied.

Honest, quick, helpful, and kind! Explained things simply and respectfully to someone who doesn’t know much, and I never felt pushed into unnecessary repairs.

If youre like me youre looking at the overall score and thinking that cant be true. A repair shop with nearly a 5 rating, must be fake reviews. Im happy to say its not, its just an honest shop during great work. I went to this shop purely off of the reviews. There are two other national repair shops, on the same street as Complete Car Care. Two things to note:1-The parking is small and will be crowded with cars, the shop stays busy.2- Its an older shop so its not going to look like the newer repair shops. Dont judge this book by its cover.

It really upsets me that my original review disappeared. I spent more than half an hour describing the situation. They rate excellent in all respects.I took my vehicle to Complete Car Care after someone else messed up the work, and they fixed it properly, and they also came under the estimate.

Great service and good work 👍

I spent $1505.57 on three visits. All three visits were for my engine running hot. It has been a little over a month and I just spent $2500 to replace the cylinder head gaskets, by a Subaru dealership,, because my car was ONCE AGAIN running hot. Also, the second and third visit I told them it had a rough idle. Both times they kept just guessing at what it could be. I spent $423 within a week after bringing my car their for the last time because I knew the rough idle was an issue. The mechanic I brought it to diagnosed the rough idle and found out it was a bad coil pack. This was replaced by them and the rough idle was fixed. I also gave the second mechanic all my receipts and asked them to check the work that was done to my car. On the first visit to Complete Car Care, they gave me a tune-up, and one thing that was replaced was my spark plugs. The mechanic was able to unscrew my spark plugs with his fingers. The second mechanic was BBB accredited, while they are not. The other BIG issue I have is that I received a call on my third visit stating my Water Pump was bad and it would cost me $1300 to replace that and the timing belt. I called around for quotes because at this point I was uneasy and everyone else quoted around $700 for the same work. After arguing and threatening to report them to the BBB, he dropped the price to around $324, called and assured me that my timing belt looked okay. Surprise, I had my timing belt replaced with my head gaskets because it was fraying and at this point had them show me. I have also since priced all of their work out and parts and everything was significantly more expensive coming from them. I will be reporting them to the BBB.

Very friendly and helpful staff. In addition to working on all models of cars They have a small specialty in working on Porsche and they were willing to do some work on my 1979 Datsun 280ZX which I baby very particularly Siri. I recommend them highly

Our car broke down, and Complete Car Care told us we needed a new engine. Yikes! But then they did some detective work and found that the engine might be covered under a recall. They saved us thousands of dollars, and theyll have our business in the future!

The guys at Complete Car Care have helped both my wife and my daughter while they have been in Columbia several different times. They do a great job and I would highly recommend them.

Always honest, reasonable, and friendly. Quick turnaround as well.

I have been a customer for Complete Car Care for more than 15 years and have always found them to be professional and helpful with my car care needs.

Very happy with their service -- we have worked with two older cars (2001 and 2007) and they have been thorough and professional in diagnosing and solving problems.Highly recommended!

Great, fair repair shop. Highly recommended.

Wonderful staff, very friendly, great communication, great service!

My kids go to school in Columbia, and weve used Complete Car Care on several occasions for repairs, they are fair, fast, and honest. They dont recommend unnecessary repairs. I recommend them highly.