This is a decent store to look around. I dont recommend buying anything here. I would recommend buying a computer from Sams Club/Best Buy/Apple - Dell store directly. Here is why:- bad customer service- bad return policyThe managers and students working here have a terrible communication gap. So even if they tell you something about the return/other policy - double, triple check! Or just dont buy anything here!

Great service. They have been able to diagnose every Apple related issue I have had better than Apple themselves! Apple is too concerned with trying to prove they are not at fault for even minor issues with their products while these guys are more focused on solving the issue and getting me back on track.

I took my 2018 MacBook Pro Touch Bar to tiger tech this week with some water damage. They told me my laptop was done for it and I needed a brand new one. I decided to get a second opinion from the apple certified technicians at Gravity downtown and they said that I could pay to have it all cleaned and dried on the inside for $250. After they cleaned it, it passed all logistical tests. It was not a very good first experience of using tiger tech for repairs.

Great service!

Saved me a ton of time by not having to drive back to Kansas City and have my macbook repaired at the apple store. Simple hardware fix and only took about 30 minutes! The repair was covered under AppleCare. Would highly recommend.

Personally would like to tell the lady who just gave this a poor review that tiger tech is for students who can explain a problem, not to read minds of a 75 year old. As someone who has had countless problems, they have done nothing less than fix it perfectly

When my iMac malfunctioned, they diagnosed it on the spot, gave me an accurate estimate for replacing the faulty hard drive, and had it expertly repaired and ready to pick up IN 48 HOURS!!! This included ordering in the part from Apple.Needless to say, Im very impressed and delighted.

Went to tiger tech at the beginning of the school year because my mac book air wouldn’t charge. they said they could replace the charger port for around $80 so I left my computer there to get it fixed. they called me back saying it would be over $1000 to fix it because there was so much extensive damage & I would be better off getting a new computer. my parents then took it to the apple store in kansas city and they replaced exactly what was broken, the charger port, and it was only $100. not convenient at all.

Great tech, Great Service. Good prices

Cant always answer the tough tech questions, but they have been reliable at pointing me in the right direction

We purchased a MacBook from Tiger Tech for our daughter during Summer Welcome. We purchased here because we expected it to be convenient and equal in quality to Best Buy or the Apple store. We purchased a new MacBook Air. They gave us the old models that they were trying to get rid of even though we purchased the newest version. Strike 1. We had them install the software. 6 months later we are bringing the MacBook back to them because the software has failed. Strike 2. They dont know why it has failed, but for $100 they will re-install it. The hardware warranty does not cover this. I have used a MacBook Air for 5+ years that I purchased at Best Buy. I have never had any software issues with it. I use a Mac at my office -never had software issues. We use a Mac at home - never had software issues. TigerTech is convenient for students walking around campus...but we will not be making any more purchases from them.

Does not even deserve 1 star. NON existent service. 3 employees working and not one of them would engage with my 75 year old mom and help her with her tech problem. Would not spend a dime here !

Got the kids iMac and phone all setup, thanks

Pays good