Helpful and knowledgeable staff. It is amazing all the parts and gadgets and services they provide. Love this shop.
Efficient. replaced my phone battery at a great price. very pleased with the customer service.
Customer service representative knowledgeable and extremely blessed with great interpersonal skills!!! Knew exactly what needed to be done to resolve issue!!!! Very friendly, courteous and I would definitely shop at location again! David deserves a raise for being so helpful and patient with me!!!! I sincerely appreciate the service I received!!!! Thank you so very very much!!!! He’s definitely an asset to your company!!!!!
The staff is always very helpful with what I need. Also the store has some of the best battery prices around.
Simple process and always find what I need
I came here to get a battery for my phone and was highly pleased the guys here did a amazing and professional job very friendly and explained everything with every penny.
Well stocked found what I wad looking for on to separate trips for hard to find batteries. Staff wad pleasant.
It was easy to find the battery I needed online and the pick it up at the store. The store personnel were courteous and quick in helping me get the battery I needed.
Great customer service. Recommended products to save me money but also a better fit for my needs.
They have great customer’s service. My experience this morning was great. Thanks for all your help.
Easy to order online if they do not have the item in stock. Very helpful and knowledgeable associates in the store. It was a pleasure to shop there.
Great place, for your EVERY NEED!!! AWESOME CUSTOMER SERVICE AND PRODUCT KNOWLEDGE!!! HARBISON LOCATION!!😍😍😍❤1ST TIME IN STORE
Fast, friendly and courteous cusromer service. Had exactly what i needed and David Jackson was very helpful.
Fast service, courteous staff & decently priced merchandise. What more can one ask for...
No problem getting my car remote battery replaced with their lifetime warranty
My child screen was cracked on her iPhone and it stopped working. So we was on the way to the lake and I was like i need to get my child screen fix. So I stopped by they took the phone and I told him i will be back at six. I went back and the phone was like new. Working better than before. Even gave a discount on a new case because she didnt even have one and I brought a screen protector. Thank you so much Nathan Johnson for all your help.
I would like to give ‘two thumbs up’ to Chris and David at the Batteries Plus location on Harbison. I called Saturday with a concern and Chris was quick to answer my questions and offered to inspect and even charge my battery if necessary. I dropped it off and called a few days later and David then informed me my battery was defective and needed replacing. There was no need to worry on my end because David had my back. He was filling out warranty paperwork for me and had a new battery fully charged waiting for me when I walked in the store. It is employees like this that keep me coming back to Batteries Plus when the need arises.
The owner has always been so gracious and is very smart. He has always helped us whenever we went to him with a problem
Very helpful Youre exactly what I needed very expedient if you ever need bulbs or batteries this is the place to go
Super helpful (needed new batteries for 4 UPS units) and they applied a corporate price saving about 40% verses the household rate (so be sure to bring i your business card if whatever you need is for a business). Fantastic!
Great store. Lots of fun things.
They always have the items I need relating to home appliances and necessary items related to technology...
The best place to buy batteries.
David and Brandon were awesome.. Great customer service.. They were very friendly and very helpful. I can not thank them enough.
Large selections. Neat and organized. Friendly and helpful staff. Expensive in my opinion. Watch battery was $12 or $21 for a lifetime battery.
Super clean, friendly, quick service. It was a little pricey, but you cant beat the convenience.
WeFixIt - Excellent, fast, and reliable service!! They fixed my broken phone at no time. They are awesome! I was very pleased with the work they did especially because I was able to restore all of my photos!
I have not had the level of customer service experience that I had this morning in quite some time. Brandon was as courteous and knowledgeable about product as I have seen. he located and install a car battery without question or problem. This is a top-notch store.
The best service. Friendly and fast. I got a my phone screen replaced and a new battery. Took about an hour. I will recommend this location to all my friends and family.
Nice store with extremely helpful staff!
Fast curtious service, good price.
Very friendly and helpful staff at Harbison store. David and Brandon were great guys.
Quick order process. Curbside Pick-up. Great customer service.
These guys were so helpful today. I had a problem with my phone and the gentleman behind the counter fixed it in no time. I could not get it to charge and he was able to fix it and save me a ton of money. This will now be my goto place for batteries or if I need my phone fixed. Thanks guys
Horrible service. Waiting for email to come was told my battery was ready to be picked up. Went to the store and it hadnt even been ordered yet.Edit: They quickly remedied the situation and apologized for the mix up. I would definitely use them again.
Brandon was very helpful in helping repair my fathers phone screen and even discounted the price and discounted the screen protector and Otterbox case we purchased. Very simple process and done in a timely fashion. Very pleased.
The associate who helped me was very polite and helpful. I picked out a battery online that didn’t meet my needs as well as the one he recommended in the store. He made the switch for me and helped me unload the old battery and offered to install the new one.
Over the past few years, I have learned that when I need an odd sized battery, this is the place to go. If you need it, they offer all kinds of advice to help you get your electronic items going again. Its a store I can depend upon.
Placed an online order for store pickup of a rayovac panasonic phone battery from Batteries Plus. Got an almost immediate response stating the battery was available at the closest local store. In the past 15 years I have dealt several times with this store. Each time, including this order, I have always been extremely satisfied with the outstanding service provided by the Batteries Plus staff at this store. I would recommend Batteries Plus for guidance and assistance regarding any of the many products they supply.
I visited this store today to get a battery replaced in my iPhone. Great customer service & it only took them about 30 minutes to complete ! Great prices ! Also have a nice selection of phone accessories!
On 3/22/20 the very nice young man was able to bring my badly damaged iphone back to life. He was efficient, professional, and knowledgeable. I sincerely appreciate him taking time to listen to my concerns and take care of the problem.
They were very friendly and knowledgeable. I feel the prices are little high.
They always have the speciality batteries and bulbs I need. I even replaced my car key for half the cost of the dealership--saved me $100. I highly recommend them.
Excellent customer service! I had to get a replacement battery for my trucks remote locks device. David, the gentleman behind the counter, was helping another customer greeted me in a friendly manner and told me he would be with me shortly. When he was done helping the other customer, he helped me as if I was the most important customer. He asked several questions, and from the answers, I gave home he gave me a couple of solutions to choose from to replace the battery or replace the whole remote.I would highly recommend this store and highly encourage the management to do whatever it takes to keep him employed at your store.
Ordered golf cart batteries online and picked up same day! Very friendly and helpful staff. Will definitely buy from again. Also had the best price in town.
I brought them a device with a lazer pointer and small flashlight. The battery had been removed. It appeared that it required a small, flat cell. The staff new the type, size and quantity (3 stacked) immediately. They had the correct size in stock. Inserted them and told me about a couple of deals in effect for other items. I was in and out in less than 5 minutes.
A+++ ! First stop if you need charger, light bulbs for any type of flashlight or spot light, and after market batteries. Dont bother with anyone else. These guys are the best!
I went in with three Porta Cable Tool batts hoping to trade them in on new ones. The young man said we dont stock those HOWEVER, we can rebuild them in a few days. He told me the price and I thought It was reasonable so I said OK. Then he said if you set up your business account with us you can save more money. This is great. I did. THEN, he called in 1.5 days and told me they were DONE!! Yeah baby! My tools back on the job. Thank you for having GREAT people working for you. See you soon, Mark
Everyone was helpful, friendly, and had a great attitude.
These guys are great! I took my boyfriends phone in to get fixed and they did a great job. I went in thinking it would take all day but they had it back to me in 45 minutes. Ill definitely be back. Great customer service also!!
Wow! After spending more than an hour calling all over town and getting rates between $130-$209 I finally called battery plus! They had my battery in stock I came in and David took care of me promptly and it was $120 and a smile out the door! Thank you so much 100% satisfactory!!
I had problems with my phone battery that was purchased at this location. They checked the battery and installed a new one under warranty. I was in and out in less than 15 minutes. Great service and knowledgeable employees
They were able to fix my screen in less than an hr. Ive fixed it before but this time I was having a hard time. They took care of me in no time. I can now use my phone.
I brought in my phone for repair with We Fix It inside Batteries Plus. They were able to fix my phone in less than an hour. For a girl who drops her phone all too often, this is my new go to place for phone repair! The staff were very personable and prices were reasonable.
Helpful staff
Knowledgeable, fast and friendly
Great service. Needed a new key fob and they had it in stocks.
DO NOT GET YOUR PHONE SCREEN FIXED HERE! I had the worst experience ever. I got my phone screen fixed here after shattering it and I could not be more disappointed. The first time it took over 2 hrs which is absurd but I let it slide. My phone screen did not work, it was not typing correctly and then it stopped working completely within 3 days. So I had to bring it there for another 2 hrs to be redone. Now my new phone screen is still HORRIBLE. It clicks wherever it wants to, my typing is delayed, sometimes I just can’t scroll, the list goes on. DO NOT BRING YOUR PHONE HERE! The absolute worst
My wife went in to have her Duracell Battery replaced after it failed 18 months into the 3 year warranty. She came away feeling belittled and a feeling that this establishment didnt care. Rude and abrasive to her. Ill never give them another dime.
Helpful people and lots of batteries lights and youre special needs in power products. They even work on cell phones. Maybe the best place to get a battery replaced and your phone!
Helpful & knowledgeable people
Went in to get a key fob made and was done in less than 30 min. Actual programming took less than 2 min. Price for fob is pricy and they discounted the programming so that was nice. Very friendly and got the job done.
Talk about Customer Service, you will definitely find it HERE!!! I was greeted the moment I walked in, explained why I was there and David immediately walked to my car and began evaluating the situation. He explained what needed to be done and I came back 2 hrs later, my.husbands battery was ready to take back home for his golf bag buggy!!! Completed the charge once I got home!( ͡° ͜ʖ ͡°) I will say I was nervous since this battery was very expensive and we couldnt get it to charge. In a short period of time, I felt confident this issue would be resolved this day! And YES, it was, happy golfer = happy wife !!! IT WAS A WIN WIN ON 04.05.19 & Ill be shopping with David in the future, too!!! They repair cell phones too and all types of bulbs too!!!B. BroadwayLexington, SCHarbison Location
Ive found batteries plus bulbs to always have helpful and knowledgeable staff to help with iphones, power sources, flashlights, and car keys. I always like going, and Im happy when I leave.
Nice and friendly
Always super helpful & friendly service.. all items come with warranty, great deals too!
They don’t stand by their products. The sales people will lie to your face. They even maintain their lie when you call them on it.Buyer Beware shopping with this location!
Have always had good service from Batteries Plus and this trip was no different. Have been using Batteries Plus for years.
I have always gotten great customer service from this store.
Broken front glass on Samsung S7 Edge. Same day service. Courteous and professional. Gave 10% for online scheduling. No flaws. During my wait I noticed that Chris in Harbison was top notch customer service for variety of customer needs. Represented brand better than expected.
I entered the store with a cracked Samsung S8+ screen and left as a loyal customer for life. I cannot say enough about the quality of the customer service provided by Brandon (manager), Marquis, and Chris. Every aspect of the experience was exceptionally positive.There are a lot of brands that, even when their products are under warranty, require customers to pay for shipping and handling if additional servicing or repairs are needed.Following my screen repair, I returned 3 days later needing some additional repairs on my phone. What happened next was incredible, Batteries Plus Bulbs demonstrated their generosity and commitment to service excellence. Brandon didnt hesitate and was quick to pocket the costs to complete additional needes repairs. 2 days later I left satisfied and with my phone.Without question when you purchase an item and service from this store, you are getting more than you pay for. For me I not only got my phone screen repaired like new, but also peace of mind and reassurance that I am taken care of should something ever happen. Thank you!Brandon
Extremely friendly service and staff, and a good product at a fair price. Will shop again!
Helpful, friendly, and professional staff who deliver on B+Ps commitment to back up their products.
I called Batteries Plus in Harbison around 5:30 pm, I called inquiring on an iPhone repair . The gentleman who answered the phone was very kind, he informed me that they were busy; but reassured me he could fit me in . We arrived around 6:30 and was told the phone should be done by 8, which we were very pleased with considering our drive and that we could not make it another day. We were told to call back around 7:30 to check, so we did! And we were told to come pick the phone up! The guys here were very helpful and so so kind! They got our phone fixed in such a timely manner so we didn’t have to loaf around too long. I would give these group of men a five star rating for sure! Will definitely be back if I ever encounter any other issues that can be resolved here. Thanks Batteries Plus Bulbs in Harbison! Happy Holidays 😉
Incredibly helpful. Was hoping they could help with my broken key fob and they nailed it. Im grateful and NOT $300 poorer. (Looking at you, VW)
Absolutely professionally knowledgeable and service driven. Ive been to several batteries and bulbs and this one is the best! Staff has always been helpful and friendly. Highly recommended!
Man this place rocks. The name is a bit misleading. The plus needs to be emphasized more. They really do have good deals on batteries but there are hidden gems all over the store. The same flashlights you can buy on pro tool trucks for a fraction of the cost. Magnetized for those of us that work under the hood and even better remote cases for keyless entry on vehicles. And lots of bulbs for cars and for the house. I cant leave this place without finding something great I didnt originally go in for.
My girlfriend and I came by here over the weekend to get her phone screen replaced. The guys that help me were very professional and helpful and explained everything before they did the process. She was having trouble with her charging port as well and they said it may need a new one and informed me it could also be something stuck in there. They took it to the back and cleaned it out and it must have had load of lint inside. That saved usu70 dollars!!! Glad they were honest because we were going to pay to get it repaired also. They had her phone done in about 30 minutes and looked brand new afterwards. I would highly recommend them for anything phone related!!!! The customer service is outstanding and they did an awesome job thanks guys!!!! I will be sure to return if I need anything else repaired and make I tell anyone that needs a phone fixed. Very impressed!!! Also had car batteries which I didnt know and they were cheaper than AutoZone by 38 dollars!!! Wish I would have waited to get my battery replaced 2 months ago! This is one of my new favorite stores. Thanks guys for your help and you also made my other half happy too which goes a long way!!!
Knowledgable, friendly staff and well stocked selection of batteries, etc.
Chris and Brandon definitely turned a bad situation into a great experience! I will forever be loyal to this location no matter where I live!
Very helpful staff. Excellent customer service
Great, personable service- helped me find exactly what I was searching for!
Very friendly and courteous staff and quality of service was excellent.
Great service.
Extremely fast service when I went in to have my car fob battery replaced. I was in and out in less than 2 minutes. Very quick and courteous customer service!
Always find what I need
Very friendly knowledgeable took care of my problems made me feel welcome.
Ordering was easy on-line and item was ready when I arrived to pickit up.
I dropped by to get my Iphone battery replaced. Prompt service. He offered a coupon at checkout. I used it to replenish battery supplies as their batteries were on sale. Will return again.
Very friendly and has just about every battery ever made
Excellent customer service.
Wonderful, helpful staff that are more personable than they are salesmen.
Great service!
Always have what I need and friendly, knowledgeable employees
Very helpful
Batteries Plus literally has a battery for EVERYTHING!!!!! Wonderful customer service.
Great service. Someone gave us a discount as well.
I recently had my iphone 7 screen replaced at Batteries Plus in Harbison. Mark gave me an estimated time to come back and pick it up and was finished within the time frame. The phone looked great, professionally repaired and I was on my way. The next day I dropped my phone again, landing screen first almost in the same corner where I’d cracked it originally. I called them and spoke with Brandon, the manager, who said he’d only charge me at cost for the replacement screen which was very nice of him considering that their warranty doesn’t cover cracked screens on phones that have been dropped (in this case re-dropped). Being that I live in Chicago, he let me mail it to him to do the repair, going above and beyond to meet the needs of the customer. I would highly recommend Batteries Plus Harbison for any repairs for cracked phone screens. Friendly, professional staff and very easy to work with.- Baxter TChicago, IL
I bought two batteries from them and got exactly what I paid for, good friendly service!!!
Great Prices and above excellent service. Highly Recommend