user
Vaping Zone
378 Columbiana Dr #4, Columbia, SC 29212, United States
Appearance
Vaping Zone
Comments
Me
Review №1

Great products, good prices, and FAST shipping! I will be a repeat customer.

De
Review №2

I ALWAYS have a great experience at the Vaping Zone. Everyone is very helpful, patient and friendly. Products are top quality as well. A special shout out to Gary who is always there and the coolest. Much appreciated.

Gr
Review №3

Have been looking for a new vape store and finally found THE ONE. Very pleased with phone service and ordering was so simple. They have all the flavors I want and then some. I received my order very quick and the flavors are so good. Will be ordering from Vaping Zone from now on.

gr
Review №4

This is my go to supplier for all of my vape needs. They have a huge inventory, reasonable prices on their products and vape juice and they make their own juice on site. Shipping is extremely fast and they also offer a free store pickup option. I have never had a problem or been unhappy with anything I have received from Vaping Zone.Keep up the GREAT work guys.

Br
Review №5

My items came fast and at a great price. Unfortunately one of my vape pens was broken and they were nice enough to send a replacement, even though it had no warranty. Great service, great price, and speedy delivery. Thanks!

Sc
Review №6

They claim they are open but you can’t enter the store and shop. I have a broken tank and they don’t have the glass I need. I’d probably buy a new tank from them but I can’t even browse and look at them, I have no idea what’s for sale inside. Pick a different place

Ch
Review №7

They have the best red tobacco eliquid. And they are super polite and helpful. Always an A+++ experience.

Pa
Review №8

The prices and quality of their E liquids are so great, i order ALL my liquids from the vaping zone. Quick turnaround time, never had an order that was wrong. Love this place!!

Br
Review №9

I really enjoy going there not only are the people very friendly and helpful they have an incredible amount of product to choose from. The store is kept very clean and organized and their prices are more than fair. So, if you vape This Is The Place To Go

Ri
Review №10

Vaping Zone has been my GO TO online vaping source for years now.When I place an order, I get an immediate confirmation of the order being placed. Within a half an hour, in changes to In Process. Another half hour and it changes to Complete. If I place order early enough in the day, it goes straight from complete to shipping and I know that within about 3 days itll be in my mailbox. Super service like that is getting tougher and tougher to find. Take it from a 50 something year old, who remembers what real customer service is all about.

De
Review №11

Vaping Zone is perfect.The staff really know their stuff. From equipment questions and assembly, to helpful tips and advice, the staff are why customers keep coming back. It only takes a single visit, and youll understand.I stopped smoking tobacco 5 yrs ago. I tried every, over-the-counter/convenience store, product w/ their pre-packaged cartridges/liquids. What a waste of money.The Vaping Zone makes your customized liquid, right then while you wait.

Mo
Review №12

Not only extremely helpful and knowledgeable about the products but was able to make it a fun and memorable experience. I have been to other vape shops and none compare to this one in the slightest bit. Quality products, a terrific staff, and the best prices. Whats not to love about this place.

Ro
Review №13

We travel all over the east coast and always order our juice here wonderful people and juice constantly telling everyone about vaping zone

De
Review №14

Vaping Zone has been my goto for eliquid. They are very professional, and answer all of my questions about vaping.

Ze
Review №15

Wont allow customers inside, doesnt have coils for two of my 2020 tanks.

Jo
Review №16

The staff is friendly. Most of the time I am greeted by name and am in and out in about 10 mins depending on how busy they are. The products are good. I usually get a battery every year since I work a lot outside. The juice is great as well. So far my favorites are Smokey Mountain and Blue Dragon. Definitely check them out!

Do
Review №17

Great people, friendly, nice and polite and good prices

Br
Review №18

Ive been shopping at Vaping Zone for well over a year and they have never failed to deliver. Im fortunate enough to be local so I place my order online and by the time I get there, its ready. They have a great selection of hardware and their juices have great consistent flavors!!

ra
Review №19

Very very pleased with the Vaping Zone! Email notifications of special discounts and promotions - very simple and easy to log on and make it happen. Orders are filled and sitting there when I swing by to pick up Good people.

Ru
Review №20

Vapers Zone got me off of a 2 day a pack habit. They have a great team there, no turn over and listen to you. Jerry and the guys and girls know you by first name. They will and have for me corrected my orders by memory. Start there to kick the cancer sticks.

Aa
Review №21

Not a big fan of weird on the computer but the prices are pretty good and the juice taste good too. The staff there is professional and friendly. One of the better stores in Columbia.

Am
Review №22

Associates are very helpful and friendly. I’ve changed mods several times and they’ve always been patient, knowledgeable, and kind. I’ve shopped other stores in the area and none compare to the prices or staff here.

Da
Review №23

Great Juice, Decent prices. You have to take the service with a grain of salt, this is a website, with a brick and mortar location. You walk in, log in on one of their computers and place your order. Expect the staff to have expected YOU to have done some research. Once they get to know you though, they are really friendly, and take your opinions to heart.

Be
Review №24

We ordered some juice from Vaping Zones online store and the package was lost in the mail. Rather than sympathizing and making an effort to keep our business, the Vaping Zone employees we spoke with (Amanda and her Manager), shrugged off the blame to the post office and made no effort to reimburse us or offer a discount.Now instead of becoming long time, repeat business customers; my father and I will no longer be shopping with Vaping Zone. If you are looking for a good and reliable Vape Shop I would look elsewhere.

Be
Review №25

I gave this store a 2 star review because the prices are good. HOWEVER, when I walked in to the store, I felt quite uncomfortable. It didnt look like a traditional vape shop- there was little to no products on display, boxes all around and there were 4 employees sitting/standing around inside (none of them had greeted me or asked me if I needed help), and, for some reason a BABY and a DOG...Which REALLY caught me off guard because the place was FULL of vape fog.I decided to speak first and ask if they had the product I was looking for (since all of the employees were still just staring at me), one of the employees jumped up, said that they did carry what I was looking for and went into a back room. The employee came back out with what I had asked for, then took forever to ring it up and complete the transaction. I left the store without any of the employees thanking me for coming in and purchasing from their store.Needless to say, I will NOT be going back to this store as I felt like my business wasnt appreciated at all.

Ba
Review №26

My battery is great, and pkg arrived very quickly

FL
Review №27

I recently made an online order for 30 ml of BlackBerry Juice concentrate and recieved just half a bottle. It could have been error in filling it or maybe leaked out I dont know. This is where you know a bad company from a good company......customer service. I called vapingzone up and they apologized and told me to keep the half bottle and they sent out a full 2nd bottle which i recieved within a couple of days. Cant ask for better customer service than that.

Am
Review №28

The staff is always helpful. My orders are waiting for me when I get there. The prices are reasonable. Would highly recommend.

Am
Review №29

I appreciate the friendly staff and prompt service. This is not a lounge to hang out in, however, if you want efficiency in your order and a quality product, this is where you want to go. Thanks to all the great staff at Vaping Zone.

Ke
Review №30

The cashier or floor associate was great. very informative

Al
Review №31

All the staff are rude. The process of buying fluid is confusing and none of the staff will helpm. They sold me an $80 bottle of fluid and failed to mention that it would melt the acrylic tank that I bought from them. When I brought it back they refused to do anything about it. Worst place for vaping in South Carolina.

Ro
Review №32

I will always be a life long customer of the Vaping Zone. Like Cheers, when I walk in everyone knows my name, my order is always ready. And before I reach the order pick-up area Im greeted with my order and a smile. Ordering online is simple and their website is easy to.navigate.Nuf said.

Da
Review №33

They are quick and efficient. They have good recommendations and base their recommendations off my smoking preferences rather than just attempting to sell you the most expensive product. I could care less if they greet me when i walk in. Im there to buy something not make friends.

Le
Review №34

Love this place. Great service and prices. Quality liquids.

Ka
Review №35

Im honestly surprised to see 1 star reviews. I stopped in because i was close to their store and just broke my baby beast tank. The gentleman that greeted me was amazing, he had a wide selection of parts, and had my exact tank for a decent price that even came with replacement glass so i could fix my broken one also - well worth the money. He asked about juice so i figured Id see what they had since it looked like they make the juice to order, and they do. Told him i like a green apple one i had so he showed me a kiosk and recommended a green apple kiwi. He put the online order in for me and got my stuff ready while i set up an account which wasnt an annoyance since i plan on using them again anyways. He offered to prime the coil and get everything ready for me which was very nice. Once i used the new baby beast with their juice i was impressed - i like the juice i got from them a lot more than my old stuff and the new tank worked great - no leaks at all which i usually have an issue with and very clear juice!

Ah
Review №36

Great products, exalent service. HonestReasonable prices, a large inventory, friendly staff, local been dealing with them for overFive years.E juies mixed in front of youGive them a try, you will be happy you did.

Jo
Review №37

Normally get my stuff online, but if I had to go to an actual store, Id definitely recommend this place. Great customer service. They wanted to make sure I was getting a product I would like.

W&
Review №38

Very unorganized set up. Staff were not very helpful. Walked in and I walked right back out shortly after. Lack of help and it is over priced made me decide to spend my money else where.

Er
Review №39

I started vaping to quit smoking and I get all my supplies through the Vaping Zone. Its as easy as can be, order online and its ready to pick up in no time. Im local so Ive never had to get it delivered.

Ne
Review №40

Have all your Vaping needs & Jimmy was Awesome...

Ja
Review №41

Bought a pen kit, used the supplied charger to charge the pens and they died within a month. I went to take them back for a replacement or a refund and the guys behind the counter said they couldnt help. Would not recommend using this vape store.

To
Review №42

Good quality and selection of flavors and equipment. Fast consistent shipping. Been buying from them since March, all my purchases are online.

Ji
Review №43

Internet based sales. All purchases made on computer either there or home. Great prices.

Sh
Review №44

Not the easiest place to find if you arent from the area, gps had me going all weird. I usually order online and have it shipped to me, but I was in the area so I thought I would stop by to save shipping cost. Their juice is amazing and the cost is unbeatable. And the service is fast! My only gripe with them is that you cant just walk in, talk to a person order and pay. You have to order on the computer, so you have to create a log in and order on a kiosk. Well when I got in there I couldnt remember my login so I had to go back out to the car to get my phone to order where I had my login info saved. Not really a problem, just an inconvenience, but is it really that hard to order from a person?

Br
Review №45

Gourmet liquids friendly staff good prices.

Te
Review №46

Great place didn’t know it was there very friendly and payed back enjoyed my experience there needed batteries and they hooked me up they had them charged and ready to go thanks guys

mu
Review №47

My go to place for over 3 years! Great prices and great staff! Highly recommended!

Ki
Review №48

Great people and great products. I live in NC and refuse to go anywhere else. If you do shipping normally it is at you house the next day.

Er
Review №49

The employees here are so willing to help that Id keep coming back anyway, but the juice flavors are out of this world!

Ma
Review №50

Good juice. This is were my sister bought her first vale kit. Prices on hardware is quite expensive. The juise they make is a excellent quality at an excellent price. You dont pay through a cash register you have to order it online on there computers. Its very annoying. Other than that great service.

te
Review №51

Hard place to review because it isnt what you normally expect from a vape shop. They primarily do mail-order but do offer counter service. The staff is friendly but often seems rushed or distracted when it comes to helping. Fantastic selection and decent prices, but you really need to know what you want before you go.

Br
Review №52

My boyfriend loves this place very nice place and nice people as well

De
Review №53

I love the fact I can order my product and be in and out of the store in less than 2 min. If I want information regarding other items the staff will be more than happy to answer those questions also.

Ch
Review №54

Always helpful and consistent! Great choices for vaping mods and tanks. Very reasonable.

Sa
Review №55

Meh. Its not a conventional vape store, but they offer a very great selection of made in house juices. Kinda reminds you of a distribution center when you walk in. As far as customer service, it varies. They all act different on different days and no two employees are the same. Cant say Ive reached regular status enough to get the full experience, but Ive bought juice, tanks, batteries, and a mod from here. No complaints about the products- service isnt best, but not worst.

To
Review №56

Awesome company. They take safety seriously with the chemicals in the e juice which I appreciate.

ma
Review №57

My number one place to shop for juice.... In store or have it delivered right to my door... Thank and keep up the great work...

de
Review №58

Very good inventory and great pricing on mods, accessories and juice. My Smok Mag I bought heres battery wouldnt stay in mod, they repaired it on site while I waited.

pi
Review №59

I loved this place and its syaff . We have since moved and I havent found d another place that I like as much .

Ra
Review №60

This was my first time in and in the beginning I wasnt too excited. Took a few min for someone to notice me. But I stepped back to the juice area and 3 your girls made my entire experience. They helped me and treated me as if I was the only one there. The guys are a little more quiet and dont really talk but those girls were perfect for a first time newbiennial customer. Thank you girls so much.

Ch
Review №61

Great products and great prices. Best around these parts.

DJ
Review №62

First time going in, i expected to have a bad experience based on the reviews... it was packed with people but someone helped me as soon as I walked in, he walked me through the ordering process, and the mixer girl made my juice to order. I honestly dont know what any of these other people are expecting. I work in customer service and this was definitely on of the better experiences ive had outside of my store. Will shop again

Ma
Review №63

Although there are other vape stores closer to me I choose to come here. Jimmy and the crew are so helpful and I never feel pressured to buy anything. I value their opinion. These guys and girls will definitely take care of all of your needs whether you are a beginner or a seasoned vaper.

Br
Review №64

This place is awesome! Its located in Harbison and I live in Cayce but its worth the drive! Best e-juices in town!

Ja
Review №65

Have been here two or three times and always regret not making the extra long drive to Two Notch or Lexington for a different vape store. Bought a coil rebuild kit for the aspire Triton and they told me it would have everything I need to start building my own coils. Even gave me some real advice that I WOULD mess up my first build. OK cool good advice. They will not show you how to build or even help you build the coils because getting sued or something like that. Whatever. Told to go home and YouTube it. Get home to find one pre-spun coil ready to go but no other wire. Just like he said I messed up the first (and only) coil and now Im stuck here with nothing. How could you remember to tell me Ill mess up the first and not recommend buying wire with the kit? I was told the kit had everything I needed!Cant sample juices if you have a tank, can only smell them. Bought some Fruit Loops juice because it smelled good got home and immediately threw it away. Cant use words to describe how bad it tasted. I dont like how you are forced to the computer for all the products. General grumpy/non-caring attitude from most employees mixed with higher than normal prices make me avoid this place whenever possible even though its so close.

w
Review №66

I have been a loyal customer for years. Very consistent flavors.

Ro
Review №67

When I logged into the website of Vaping Zone, I didnt know that they had such a wide range of e-cigarettes and its accessories. They even sell the USB cable which can be used to charge the e-cigarettes. Its a relief that there are also some online source from where I can buy even the smallest accessory which complements e-cigarette.

Ch
Review №68

Great quality, low prices, fast and friendly service! Would recommend

ke
Review №69

No salt nic vape juice fyi

Se
Review №70

Ive been going to this place for almost 3 years now they got me set up with a E-cig when I first quit cigarettes and now to fully blown mods. Very helpful crew everyone is very friendly and respectful witch I appreciate. They are very knowledgeable about what they are providing to customers. I also want to point out that last week I returned a brand new mod that was defective out of the box. 2 days later I returned the mod with receipt In hand told they guys what was going on and they gladly replaced it with another new one. They definitely stand behind there Warranty. I have absolutely no complaints about the vaping zone team. Even down to the ladies preparing customers vape juice there very helpful and knowledgeable on flavors and finding what the customer likes. Ive never had a bad experience here at all and I do not expect to ever have one. Keep it vaping zone! You have definitely earned my business over the years. Thank you guys! SEAN

Ne
Review №71

Friendly and helpful staff. Great selection of quality products.

Am
Review №72

Its an online store mostly but will help u if u walk in!!! Great service great prices

Ro
Review №73

Great place quick shipping smart and friendly. Good Job

Pe
Review №74

Replace the V with a R and itll describe your experience at this store. The guys that work there are nice, but the owner lacks basic courtesy and customer service skills. I bought a battery from them and spent over $150 on my first visit, despite the annoying Internet process. The first time I went to charge my battery, it just completely died. They looked at it and agreed it was some kind of mechanical malfunction. I didnt even expect him to replace it straight out, I would have been happy with just half off the battery I was going to buy to replace it. I asked the owner if he would do that for me, since my boyfriend and I were planning on buying juice, along with a whole new kit for him. The owner refused and said hed only give me half of what I spent on the original battery (that was basically defective and worked for two weeks.) And acted like he was doing us a favor, sadly we had to spend another $25 bucks at this place so that we werent out the entire cost of the first battery, but weve since taken our business elsewhere, and will not be going back. If you care in the slightest about how you pay it forward, put your money in someone elses pocket!

Li
Review №75

Best selection, Great service and Competitive pricing!

Br
Review №76

Theyre flavors have a horrible aftertaste and the staff, if youll call them that, are absolutely apathetic. Ive been witness to them yelling at each other, cursing at each other, arguing amongst themselves loud enough that you can hear every word... and the online ordering thing is the most absurd way of doing business.... especially when you have 5 or 6 people that are capable of helping a customer but choose not to in lieu of just pointing to the computer for you to do their job for them. Idiotic, is what it is..

El
Review №77

My experience with both your products and the ultra efficient and friendly folks at your Columbiana site are just wonderful. Thanks.

M
Review №78

Ive been vaping for over 3 years, and Ive been to every vape shop in Columbia. This one is the worst, hands down. Im honestly shocked to see any positive reviews on here. It wouldnt surprise me if most of them were fake. So where to begin....first of all, you have to create an account with them in store before you can purchase anything, which is beyond annoying. VZ makes most of their sales online, so Im assuming thats why, but you cant just walk in, buy something and walk out. Second, the staff is rude, unhelpful, and unknowledgeable. My first time going here, no one greeted me, spoke to me, asked me if I needed help, nothing. I had to ask one of the staff members for help, and when I did, they acted like I was annoying them. Not that I really needed their help anyway; I guarantee you I know more about vaping than these guys. But that doesnt negate their terrible customer service. I know numerous other people in the Columbia area who have had similar experiences. As if all this wasnt bad enough, they dont accept returns, so if you buy something and it doesnt work, you wont be getting your money back. Im convinced theyll tell you anything to make a sale, and they dont care if what you get is to your satisfaction or not. Thankfully, Ive only purchased a couple pens (which broke within the first month of use), replacement coils, and some eliquid from them, so they didnt get a lot of money from me. My advice to anyone serious about vaping or interested in learning about it: dont even think about taking a chance with Vaping Zone. Just drive to the Madvapes thats not even a quarter mile from them. Far better product selection, staff who are actually friendly and know what theyre talking about, and they accept returns. And to the staff at Vaping Zone who will most likely read this: no, I was not paid or asked by anyone to write this review. I just want to prevent people from wasting their time.

Le
Review №79

This was the first vape shop that I ever bought a vape from. Ive ventured out and tried other vape shops, and I keep coming back to this one. I prefer their vape juice and their prices. As far as customer service goes, if youre expecting that in-your-face Southern hospitality, youre not going to find it here. However, if you ask them for help, youre going to get help and theyre very knowledgeable about their products. Personally, I do like that the staff is kind of odd and quirky because Im that way too. I like that they know my name when I walk in there. So long as Im still vaping, theyll remain my vape shop.

Hu
Review №80

They were very nice but product is not very good

La
Review №81

Best vape shop around

De
Review №82

The best flavors Ive ever tasted. See you soon!!

mi
Review №83

This was the first vape shop I went to a few weeks ago when I started vaping. They have helped me a few times and gave me some demonstrations on how to use the equipment. There vape juice they make is very affordable and the girls that mix them are awesome!

Jo
Review №84

The crew there is always very helpful and attentive.

Da
Review №85

Great people, wonderful customer service and has everything for your vaping needs. Ive been a long time customer and plan to stay that way.

Se
Review №86

The guys in here know what there talking about....got my starter kit trying to quit smoking cigs. Good flavor decent prices....my go to place for liquid

Al
Review №87

I would have given this 1 star but I like that they sell a lot of DIY stuff. If you want to make your own juice, this is pretty much the only place around that you can go to without going online.This isnt really a store...its like a warehouse with a store front on it. There is stuff everywhere...they cant even ring you up you go to a computer and have to order off their website and then they give you what you bought. You have to enter in all your credit card information and everything...would it kill them to buy a swiper that attaches to your phone?The guy that helped me was nice but was not professional...I know I know its a vape shop...but seriously look professional and clean....he just looked dirty. Then the people working there were eating food that smelled so bad it filled the entire store with garlic. Most vape shops smell amazing because duh ejuice smells great...but this was like a dirty pizza place.They should either go all the way online or actually put in the effort to have a decent store and professional employees...this was gross. I wouldnt go there unless you really need something.

Wi
Review №88

I have been using VapingZone for 3 years. Typically, I dont write reviews, but they are too good to not. I stopped smoking and trained for the Chicago Marathon, while vaping. VapingZone is Friendly, on time, and has great options and mostly great pricing. Ive tried other vaping online retailers and stores and it was more expensive and/or took me 1-2 weeks to get my stuff: I always get it in 3 days from VZ. Plus, When they made the one and only mistake in 3 years of my ordering every month-ish, it was rectified fast and efficiently without any problems getting ahold of them. Same thing when I ordered the wrong piece once, they took care of me. Just need a store closer to me and I will give them 8 out of 5 stars!

Se
Review №89

Quick and uneventfulGirl on the phone laughing and staring at me the whole timeUnprofessionalHeavy accentDont know anything about the CBD

Ki
Review №90

Tried vaping before to help me quit smoking, walked out of the store entirely unprepared for the experience. This time, they helped me through the awkward beginning phase and Im officially a not smoker again.

Ki
Review №91

People seem to give this place a lot of hate but I have tried the other vape shops in the area and the only advantage other vape shops seem to have is that you can sample flavors, aside from that they are usually filled with teenagers who dont have any idea what they are talking about and have outrageous prices compared to the vaping zone.Every experience Ive had at the vaping zone has been pleasant. I went yesterday because I had a problem with some juice I had purchased a week or so previous and Leah whom Im assuming is the owner or at least the manager came out after I told the girl at the juice bar my problem and apologized, she made me a new bottle, replaced my cool for free and spent over an hour with me showing me how to and personally cleaning my tank for me so that I could get the best flavor. She also gave me her contact Info and told me to contact her If I had any problems in the future. As someone who has been in retail sales the past 5 years I can say she went above and beyond, when I would have just been happy with them replacing the juice. If you arent getting the service youd like there the chances are, its probably the attitude you have towards the staff. This place is excellent and I will continue to be a loyal customer.

To
Review №92

Great people, great prices and great service

b
Review №93

Great staff! Very helpful!

Do
Review №94

They moved, but beware no nic salts to be had here.

Th
Review №95

Great selection and delicious juice.

D
Review №96

Great customer service and house juices

Sa
Review №97

I was in the store May 3rd, I bought 2 items and when I got home they did not work. I am on a fixed income, called the store and they dont take returns, so now Im stuck with broken merchandise. They sold me broken stuff and Im so disappointed with them. I will never shop with them again and I will let people know.

Jo
Review №98

Very helpful staff.

Ty
Review №99

I have purchased 3 e-cigarettes in the past six months from these people. The last one was ten days ago. I noticed that the charger portion where the battery is held was loose and today the wire burned out. I take it back and somehow I did it. What a crock!

Me
Review №100

Friendly service here, very helpful

Information
6 Photos
100 Comments
4.3 Rating
  • Address:378 Columbiana Dr #4, Columbia, SC 29212, United States
  • Site:http://vapingzone.com/
  • Phone:+1 803-354-3500
Categories
  • Cigar shop
  • Vaporizer store
Working hours
  • Monday:10AM–4PM
  • Tuesday:10AM–4PM
  • Wednesday:10AM–4PM
  • Thursday:10AM–4PM
  • Friday:10AM–2PM
  • Saturday:Closed
  • Sunday:10AM–4PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations