Awesome! Everyone was so friendly and helpful. Good variety of shoes and boots, very reasonably priced... we went to three other shoe departments and walked away quickly... they didnt have as much selection and were much higher in price, some of the personal in the other stores didnt even approach us. We came here as a last resort, just because we needed to get something...walked out with not just shoes for myself...but shoes for my husband...and a pair of boots for each of us. We added it up...for the price of one from the other store...we got two. Then had enough to buy for my husband. All with no sales pressure from anyone...the price and styles sold themselves. Save the other stores for your dress shoes...if you need affordable, quality sneakers or boots... hiking, work...this is the place to be. Thank you to everyone for their help...and the laugh! They made our day at checkout!
Im impressed. We live between two houses and up north, Academy Sports had the best price for a new bike for my son, so we ordered and had it shipped. Not realizing it was located down south where our other house is...we found yet another great deal and purchased a 2nd bike! The staff is very helpful, and items are in stock. Thanks Academy Sports!
Still a good enough store, but their selection of wide-sized boots has gone down significantly since I last shopped there. I used to be able to pop in, grab a 13W pair of the shoes I wanted (within reason) and be on my way. This time I went with my only specific requirements being waterproof boots and couldnt find a single pair barring some steel toes which kill the comfort factor for me. Sure I could shop online, but thats just not the way I do things. I still like the store, but this will not be my place to buy footwear anymore.
Nigel was super helpful! We needed to purchase products for a sport we have no experience with. He was knowledgeable, attentive and eager to help. The store as a whole is pretty well stocked with affordable products and a staff willing to assist.
ExcellentWorkers knowledgeable/polite/patient .... what more could you ask for.
Love this store. I always find a good deal.
Chase, Cameron, and the young male manager truly make shopping here a pleasure! I come here OFTEN and always receive excellent service and can always count on them. Thank you!!
Not a great experience.Purchased an outdoor stadium seat online, and picked on at this location. Should have been easy as the system said they had 4. The person responsible for putting together the order gave me one that matched and could not find the second. His solution was to offer me one of a different color, which looked slightly used (maybe on a shelf to long?), and was missing tags, had nicks in various locations. I reminded him that he could see if another location had the same mode. Reluctantly, he did check to find that the location in Harbinson did have the mode, and he placed it on hold for me. For this I am grateful.I go to the Harbison location. Not only was their customer service hands down, much better and efficient than the one on Forest Drive, the they had the exact model I was looking for, but it also had a shoulder strap and looked untouched. We checked...same SKU.I think next time, Ill make the longer drive for my future purchases.
Found the canopy tent at a reasonable price! Customer service was excellent.
Store was clean and organized. Visited for a very specific item which they did not have in stock. Was acknowledged by one associate.
Helpful staffing nicely displayed products and typically priced to competitors!
I pick a pair of shoes of shelf. It was price $59.99. I goes to the register. The price is now, $97. I said wait a minute. That’s not the advertised price. I ask for the manager. After about five minutes. The manager comes. She want to go check the price. Oh, that’s not the real price. I can’t give the advertised price.Red light…! It’s not my fault the manager didn’t do her job. The rule. You pay the advertised price. Then they change the advertised price. I guess my skin has the wrong hue.
Nice staff. One stop shop variety for outdoor and sports equipment.Decent prices.
Staff is great. Store is clean. Always a great place to grab my fishing tackle.
Love academy sports, employees are very polite and do not mind helping you, most important employee being our next generation, they do not display attitude, like some stores i have visit. Kudos to the staff and products
Employees very helpful, store was clean, Academy love Soldiers on Vet Day but cant give a military discount upon purchases. Have spent lots of money here never received discount military not senior might have to find some place els.
We went in looking for a specific piece of workout equipment. We didnt see what we were looking for but decided to browse the store. An associate stopped us and asked if we needed help. I told him what I was looking for and he offerer to go to the back and bring out a few pieces that hadnt been put on display yet to see if they met my needs. After he described what he had, I was pretty confident it still was not exactly what I was looking for and he advised I go online as the inventory is larger. He was correct. I found exactly what I was looking for 2 minutes after going onto the site. At checkout a staff member offered to order the product I wanted so it could get delivered to the store. We even got approved for an Academy card and got a 15.00 dollar discount on our 1st purchase. Staff was helpful and friendly. Store had a large variety of items, and was clean and bright.
Everyone was very helpful and friendly. A young man helped measure shoes for my son and another helped me with bikes and brought them out and loaded them in the car!! Cashier was so happy and nice! We will be back!
I have the impression that Academy Sports was a quality place for sports merchandise.My recent visit was a complete embarrassment It’s like pulling teeth to get help.Most associates I saw had their faces buried in their cellphones.When I did “interrupt” someone for help he acted as if I was wasting his time, took me to a location in the store where the product of my interest was which was “out of sight, out of mind” then gave no details or interest in if I wanted to purchase. Then walked away with his face buried in his cellphone. Men’s tennis shoe selection was limited compared to recent visits.This is the clear advantage of using Amazon.You find what you need.You get what you want.....fast.I’d rather deal with Academy but if this is your new norm for customer service then don’t complain when Amazon runs you out of business. .
Good people. Great service!
I came for bullets and I was able to find some for myself and for my hubby..and it was Quick!!
Pretty good had to look for help for item
Shopped at this location for 5years. Wont spend another dime here now. GO ELSEWHERE. Customer experience has gone into the dumpster. Raised all their prices. Discontinued military benefits other than certain holidays only. Was my favorite place to shop for everything outdoors. Never again. Good riddance.
The guy went out his way to help me find what I was looking for. Everyone was so friendly and helpful.
Need more recent shoe selections for casual wear
I call the store two times and needed to speak with a manager and then the manager changed up on me how rude but other than that the store is officially restocked nicely and big I would love to work there someday and come by there.
Great customer service, as usual and friendly staff. Clean and organized store.
Place nice and clean and finally found what went in store to get. May have been at bad time as couldnt find floor person to direct my search. Had to take a tour of store before finding it. Has a big supply of necessary items and takes time to look.
The service was 👍 Loved the selection of workout accessories 😀🙋
I have ordered the same hat 2 times now. They took my money both 2 times. I then get an email that the item is out of stock or unavailable!!! And again 7 days for my credit card authorization to be taken off. Seriously need to update your website if a product is NOT Available as actually STATED!!!!! this is referring to Online delivery and IN-STORE Pickup!!!!
The store team members were able to help us with no problem.
Always have what Im looking for, pricy though.
This is a very large store with a huge assortment of sporting goods. I was there on a Saturday, mid to late morning, after a couple of boat/marine items. There were only 2 registers open. Granted, the line moved fairly quickly but with the number of customers in the store I was surprised no more registers were open. The other thing I wished they had was prices on either the item itself or the shelf. I had to look up several prices on my phone.Regardless, I am anxious to go back and explore the rest of the store.
It was okay. They didnt have many shoes to choose from. But they do have several different departments. They do have alot of workout clothes for women..
Love it every time I go. Super fast and easy online order and pick up
Good service. Low stock on mens athletic shoes. No ammo.
All kinds of sports clothing and sports accessoriesHelpful employees
Went in to buy a gun safe.Needless to say they didnt have it in stock.Damn!
Out of stock on many items, but the store was clean. Helpful staff.
Clean store with a good selection. The staff were all very pleasant.
Good place, but they dont have a lot selections...
Went to pay my bill in store. The lines were too long. They are always long.
Always experience the best customer service.
Friendly, helpful, knowledgeable staff. I was pleased with my recent shoe purchase.
Nice store, Great variety, signage and promotions are clearly visible. Staff was friendly. Store was using Covid19 mitigation standards.
Great customer service from an associate name Amanda
A wide variety of outdoor and sports items to choose from. Staff are friendly and greeted us at the door upon initial entry into store!
Try on-line if you dont see it in the Store most any sports it is they can help you .
Large selection of gear and the store looked clean. However we passed multiple other customers that had their masks pulled down. The two staff members in the archery/firearms section were too busy just talking to each other to ask us if we needed to see anything. I did have questions about the single recurve they had but ended up just leaving. As I was walking away the other guy that was there finally just walked up and said, I dont mean to interrupt but I would like to get some ammo lol. Unless you need something same day, or need to try it on first, probably better off just getting it online.
Helpful and courteous staff.Store was very clean
Staff was helpful and friendly.
Lots of products. The prices are high
Worst customer service yet. LAZY people
I got some soccer cleates and they fit great. They are great quality and only 40 dollars! Love them!!! Will definently come back during the volleyball season.
Great selection of sports, outdoor, and fitness great. Will definitely return. Thanks to the friendly staff for their assistance.
Friendly staff and well kept selection on all items. Great sales. Mostly reasonable pricing.
Do not offer military discount
Good prices on all your outdoor needs. The gents here are pretty informed as well.
Very disappointed and the selection of pistols in stock. But was happy with the quick in and out for sunglasses, plenty of registers open and no wait.
Staff took their time to assist me.
Great prices and selection. I had gone after work for a birthday present for my son. I found exactly what I needed, checked out and on my way home in less than 5 minutes. Cashier was very friendly, atmosphere great and store neat and clean.
The two ladies at the gun department knowing i made a mistake on 4473 application they are no help at all.lm a customer and i will never go there again
Decent fishing selection to choose from
What I needed was in stock and the store is organized.
Salesperson for shoes was helpful. Cashier was friendly and efficient.
The associates of the store were very friendly and helpful. This store is also military friendly with 10% discount. I found everything I needed at a reasonable price.
A wonderful place to work and purchase sports gear, outdoors accessories, women and men apparel. The employees are always nice to me and my family
We went in to see the foot wear they had just what I need,got to the counter to find out we got $20.of what a blessing.
Awesome customer service experience.
Could not find what I needed.
Awesome customer service
Good sporting goods store
Has just about everything you need for outdoor and very organized.
Excellent help with my exchange with no receipt 😬
Love, love, love this store! I buy all my sporting goods from here.
Like the store. They usually have pretty good sales
If you havent been here you should..or at least check out there web site.
It is a Great place to work and shop. Ive worked there for 7 years. The Managers, Supervisors,Team Leads make a great team from the years of 2012-2020 at store# 103 in Sandhills of South Carolina in Columbia. I give a Great Thanks from Erick Hightower God Bless you and the Company 👍🤗😀!!!!!
Needed a pen laser light they didnt have but I was getting something else ..But 2 cashier and moving slow and 2 other cashier just leaning and taking??? Would of been nice for them to help with the long lines after I seen them I put it down and walked out I gusse they didnt need the busy so another couple walked too NO ONE want to wait in Long line for.1 item and out that would be a happy customer but instead writing this unhappy 😡
Nice Store to shop at.
Love this place but getting to pricey
Local sporting good store with mostly everything you could be looking for
I just ran to buy a Christmas gift. It was firearm and everything went smoothly.
Well stocked with Clay bird targets but no shotgun shells in stock.
Awesome staff
Great place
Love this store its people the selections and prices
This is one of my favorite places.
Only issues very long lines. But iui t was expected with everyone getting stimulus money
Great staff, service, overall great shopping experience.
Needs more selections of Nike gear.
They are organized and helpful and cheerful.
Great Place
Had what I needed, nice folks!
We found everything we needed and then the right size chase the salesperson was very nice and courteous