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Storage Solutions
6201 Cayce Ln, Columbia, TN 38401, United States
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Storage Solutions
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Pa
Review №1

Went here to rent trailer but they only do one way on trailer I needed. Gentleman was helpful & gave phone number to find place with correct trailer.

Gb
Review №2

Miss Pam, Miss Nina, Michael and Kyle ALL were fantastic at helping us. Really appreciate you all. God Bless, Cowboy Troy /founder of Helping Thru Horses

Ba
Review №3

This location is usually the one you can go to with the least amount of hassle and convenience

br
Review №4

I rented a storage building and Koty helped me with the paper and showed me how to use the lock. He was so helpful and kind. Highly recommend!

Mr
Review №5

Nina was FANTASTIC to work with! Nice, helpful, clean well ran facility!

Sa
Review №6

Been here since fall of 2016 I have never had an issue. The office staff has always been great to deal with between renting unit or uhaul. There was a recent change in price but not very much of a difference..

Br
Review №7

Had great experience renting U-haul. Nina is the best!!!

Ro
Review №8

Very helpful staff, very nice facilities

Br
Review №9

The whole Staff could not have been more friendly or helpful.

Lo
Review №10

The Storage Solution is very professional and kind. We would use them in the future and recommend them to family and friends.

pa
Review №11

They tried to give me an OLD truck which the check engine light was on and they were telling me its okay to drive 5 hours with that truck shaking the way it was. They get zero stars from me.

Au
Review №12

Fast friendly service. Quick to help make any storage changes if needed and flexible. Both units have been clean.

To
Review №13

The Manager and her assistant were amazing!! Answered all my questions. The building was super clean. I will recommend them to others! Thank you so much, was a pleasure in meeting you both!!

Jo
Review №14

Very easy registration, online check-in. Had everything I needed ready to go. Would recommend.

Ju
Review №15

Great counter man named Rob helped me with a Uhaul rental.

Ja
Review №16

Friendly staff and setting up my storage unit was quick and easy!

Mo
Review №17

Pros: Location, a flat cart, led lightingCons:Front door to low king size bed barley fits, access hours are no good for 2nd shift person door locks at 10 pm barely enough room to turn the 2 corner . Door locks to quick

Ku
Review №18

I have a lot of experience in moving and storage so believe me, Storage Solutions is top notch. The people there are mostly knowledgeable and sincerely helpful. It was refreshing for me to experience their service at the final stage of a cross country move. If you do not feel they are doing enough just ask for Mario the very capable manager.

Am
Review №19

Worse experience ever. Do not rent uhual through them. Actually don’t ever use uhual. They gave me the wrong truck, then the guys at Storage Solutions didn’t lock the trailer onto the hitch. So when I went to put my car on the trailer the trailer jumped off the hitch and we had to struggle to try and physically LIFT AND move it because it was stuck on the truck DOOR!!. Then they charged my account multiple times and no one answers or when they do they hang up.They charged me twice (over 4,000) And when I called to get answers theyll blame you for being hung up on and then they’ll hang up in your face. They have no compassion or empathy even though all the issues I’ve had was due to them and their company. They people that work there were actually nice, but not worth going with them isn’t worth the headache or the the non empathy towards people who they know are in a situation due to a company they contract with.

Ma
Review №20

Everybody that works there is nice and patient.

Me
Review №21

Really friendly staff. Numerous sizing options. Pricey but feel confident and safe storing our things here. However, IT IS NOT PART OF FIRST MONTH FREE U-HAUL PROGRAM. Got roped into this location for 2 units because of U-hauls promise of first month free that Storage Solutions doesnt honor.

Ma
Review №22

Awesome place. This was a rough move and the guy and gal in the office were so helpful and the place was clean and easy to store all our stuff. Really appreciate how great these guys were to my wife!

Gl
Review №23

Very friendly service!!

Ji
Review №24

Great service

Na
Review №25

Absolutely incredible customer service. The ladies at the desk were super nice and I’ll definitely be coming back.

Ap
Review №26

Clean and well lit storage facility. I moved in a couple months ago and every time I call in my payment, I speak to friendly and helpful staff. I would recommend

Pa
Review №27

Great big facility with lots of options. appreciate the staff there. Two thumbs up!

Ki
Review №28

Amazing customer service at Columbias Storage Solutions!

No
Review №29

Great storage place

Br
Review №30

You will not meet any nicer people to help with storage or uhaul will help any way possible as long as you keep calm and not be rude

Sh
Review №31

Beware move in day my code didnt work for gate. I had my stuff including my mothers ashes on a barrowed truck and couldnt get in. I called for 2hours to get in. I had no place to put my stuff thats why I rented unit. If not for a temporary code I had to beg for for hours I would have lost my stuff on move in. No apologies or anything.Then if you are 45 days late they cut off your lock go in to take pictures and put unit up for online auction. With us moving into new home we couldnt get the money to pay unit. I told them my mothers ashes and a few of her things was in there. I will get it with taxes.$292 later for 2months rent late fees I luckly and finally have my mothers ashes and baby pictures in our new home.

St
Review №32

The facility is well maintained. Its temperature controlled. The owner is very helpful too!

co
Review №33

Very nice people very helpful good place to rent your U-Haul truck from if youre moving great customer service its a good choice if youre planning on moving and using spacific U-Haul company

Ch
Review №34

Cant say enough about this place. They take care of you!

Rh
Review №35

Great place very clean.

Ju
Review №36

When you need uhaul or storage this is the place excellent

Ch
Review №37

Called to see about renting a unit and when the phone was answered all you heard was the call taker and someone else gossiping and hollaring. Finally got to ask my question and was hung up on. Guess where I wont be getting a storage unit here...

Em
Review №38

The prices are always fair, the facility is easy to manuver, owners (and mario) are great. (:

Je
Review №39

Best place to get a moving truck great people and a good price

Sl
Review №40

Very nice, clean place! Very friendly!Recommend.#LocalGuide

Je
Review №41

We store stuff here and people are not very nice.

Li
Review №42

Came to drop off my uhaul trailer. These people are super friendly and helpful !

Ki
Review №43

Clean, easy access with long hours, easy move in and out.

Ro
Review №44

U Haul was my only purpose for business and it was super easy and highly recommend 🌟🌟🌟🌟

Ro
Review №45

Very rude staff. Failed to charge card on file after two years of service and tried to collect late fee. Harassed my 83 year old mother and hung up on my sister. Would NOT recommend. Too much turnover in staff and very nonresponsive!

Ma
Review №46

Easy in and out. Good storage.

Ma
Review №47

They were very helpful and polite.

To
Review №48

Clean and new secure storage facility

To
Review №49

Friendly & helpful staff!! Will definetely use them again!!

Co
Review №50

Very satisfied with their service

Tr
Review №51

Manager very hateful. Charged my account without notifying that they where going to charge account. Closed out service with them the woman that took my call said she would call back and never did. Called main offices and was told a manager would call me back in a couple of hours but no one called. Will never do business with this company ever again.

St
Review №52

Professional, efficient, friendly.

DJ
Review №53

The price is high here, for the area. But it is secure. 24 hour access with your code. Clean.

ga
Review №54

Friendly staff and had my order prepared and waiting

E
Review №55

Awesome customer service ! Great location!!!

El
Review №56

Great service

an
Review №57

Great customer service

Da
Review №58

Clean,plenty of storage

Tr
Review №59

Expensive and crowded units outside.

Da
Review №60

Good place

Eb
Review №61

Very friendly staff

Jo
Review №62

Pam was very helpful. A great person to work with. I would recommend this self storage place if the need arises.

Information
44 Photos
62 Comments
4.1 Rating
  • Address:6201 Cayce Ln, Columbia, TN 38401, United States
  • Site:https://thestoragesolutions.net/self-storage-columbia-tn-f1563?utm_source=GoogleLocal&utm_medium=storEDGE&utm_content=f1563
  • Phone:+1 931-840-6201
Categories
  • Self-storage facility
  • Cold storage facility
  • Moving supply store
  • Storage facility
  • Truck rental agency
Working hours
  • Monday:9AM–1PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–12PM
  • Saturday:Closed
  • Sunday:9AM–3PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
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