Counter help is good, doing wuhT he can with what he has.He needs help, you cant be closed for an hour mid day when its 95+ outYes i get he gets lunch but thats why he needs a hand.Also, work on your stock, i ordered minisplit linesets and 1st 1 was missing, when i was assured all would be there and ready in 2 hoursI get there following day after noon ... They closed, i come back they are just now pulling and tell me they short 1.Also their minisplit linesets do NOT come woth the power / communication wire that 98% of the other linesets cimye with! (Even amazon ones come with)Guy at counter helped me a lot, i do not put anything on him, he is not well supported.Its summer time, i will go where i do not have to worry about being open or having everything