I was in and out very quickly. Both employees I dealt with were very knowledgeable and helpful. Will definitely use them again not only for their great customer service but I was in and out very quickly!!
So, went to the one off of Church St in Conway and the staff was great. Didnt wait long and was in and out in 30 minutes. Friendly and professional from start to finish. Great group of guys there AND it saved me over $50 from dealership service.
The entire team there went above and beyond. Not only did they meet my expectation they exceeded them. I was in and out before I had a chance to get comfortable. I highly recommend this location!!!
I went to Jiffy Lube for an oil change and transmission fluid change. They were very friendly and helpful. Had everything finished within 30 minutes. Thank you!
The remain in the vehicle service is a very nice feature and surely appreciated.
Great above and beyond the service they even have a vent that blows cold air on you when youre inside the hot garage during their no contacts stay in the car service The only reason this is getting one less star and it was not completely perfect is because they do not match price and we wanted to replace the filter in the car and the ones they sell are double the price you can get anywhere else
Very friendly staff. They make me feel comfortable every time i go. They dont make me feel dumb
Jiffy gets a lot of flak from other customers for some reason but I have never been disappointed. They are always available. They know how to do most everything another mechanic shop would do. Theyre always super friendly and quick. They are a little pricey but I only know the basics of cars, so Im going to pay someone either way. Mind as well go somewhere quick, efficient, and to me at least, reputable.
Eric was very helpful and gave great customer service. He made the process smooth and comfortable. I was in and out. Great price also!
Great staff!! Stayed late to ensure my family was good to go for our vacation (had a belt pop on us otw towards the beach) appreciated the work more than you guys know!! I really wouldve been stuck.
Quick and excellent customer service, they thoroughly checked out the car for any other problems before letting me leave
My experience here was excellent. Entire staff was professional and friendly. I needed to have new brakes installed. After stopping to several other places and leaving because of rude customer service I decided to give Jiffy Lube a try. Not only was the atmosphere welcoming, the customer service was great and the price wasnt bad either.
They were great. I broke down and they came to my rescue and pushed my car to the shop and fixed my problem and I am grateful for good people.
Quick service as you wait in your vehicle. Very nice employees.
Went to once for an oil change. Teeny tiny parking lot with little space to maneuver. The staff was polite, but my vehicle has been driving funny since service. We are still trying to figure out what the problem is.
Jake was professional and fixed our oil leak in a timely manner. Jake is very knowledgeable about cars and is trustworthy. I would recommend anybody to take your car to Jake in a heartbeat!! Thank you so much!!
Great service from the store manager and Cameron 😁
Jacob S. gave us AMAZING service. We have an old truck that was causing them issues with an easy brake change but he explained every step of the way and got us back on the road safely. Highly recommend this place would give it ten stars if I could
I absolutely love these guys. Eric was so nice Gus was was amazing with my 2013 kia soul. They went above and beyond to help me my car needs. I would defiantly recommend them to everyone.
Eric and Anthony are the best and if they are not working I wont be there lol however for real!
I was greeted by a gentleman that drew my name witha heart in my windshield (blush) and was directed into the bay. They had a tube with cold air directed on me so I wouldnt get hot. Everything was explained to me and options were offered. Good price for oil change. Great service. Thanks guys!
Service is OK, some items not completed due to COVID so they said. I go to Jiffy Lube for the value but that is no longer the case. My last oil change at the Chevy dealership cost me $56. This recent oil change at this Jiffy Lube cost me $90 and I had a $25 off coupon. I guess I am going back to the dealer for service.
The service was fast and efficient. The staff were very polite and knowledgeable. Great experience!!
The guys were great explain everything to me and told me why things had to be done good experience there went for oil change and had to get 2 air filters change I didnt know I had only thought of one and was friendly and kind to me and let me decide before doing it was not pushy at all about it did good job...
Came down to Conway from New York for a visit with family and we wanted to get the oil changed while we were there. We waited 45 minutes while they were doing the oil change (there was only one other car in there), they didnt go under the car. Drained the oil through the dipstick (which doesnt remove all of the oil). We were told it would be $99, then found out they charged us for an extra quart of oil. After reviewing our bill, we also found that they had charged us for checking the air filter and washing the windshield - they never completed either one. It also stated on our bill that we were one quart low on the oil level. My husband had checked the oil level before leaving for our visit and made sure that we had the correct oil level. After our visit, a few of the locals told us that they wouldnt have recommended us going there. Total bill was $118.51. In New York it is $40 less. Lesson learned.
I had been here 5 months ago for an oil change & was pleasantly surprised at the friendly & professional environment. I once again needed an oil change so it was a no brainer for me to go back where I had been & was once again very happy with my experience. It was pretty slow so I got in right away. All of the attendants were very pleasant, knowledgeable, but not pushy about the services they thought I needed. Will definitely be using their service again.
Great,fast service. Nice employees. Loved the air conditioning air thing they can use while servicing your vehicle. Ask them for it. Especially important here
Very busy took almost 90 minutes to get an oil change. People that work there are friendly. Price seeme a bit high.
This team did an amazing job on my headlight repair.
I came in for an oil change, they found that my oil gasket was leaking, they replaced it, found that one was defective, and replaced it again. They were very apologetic that it took so long. Awesome crew!
They are always polite and professional. I go here a lot and have never been unhappy with their service
Definitely my go spot w my vehicles. They treat you very well, tell you everything your car possibly needs then, or in the future...They definitely care about their customers and their safety!!!! Highly recommend this place!!!
The mechanics were polite and helpful. The service I received was excellent and fast.
Quick and thorough. Great employees
Awsome place did a great job very friendly
Very polite and respectful. Quick, efficient, and affordable.
Services were prompt and professional. They kept me informed about all they were doing, very friendly, answered questions without hesitating or responding with a negative attitude.
Fast fair and reliable service
Rita was on the ball with everything and very helpful.
Great service and great communitaction skills. Job was taken very serious. No problems whatsoever. Amazing team🏆
Service was quick and friendly. hope they keep the stay in your car option after covid.
Always topnotch customer service. I didnt catch the ladys name but she was excellent!!
Great place
Quick and courteous.
Very quick and fast service very friendly
Great service Danny and his assistant. Great job
They are great group of people. They will go above and beyond to make sure your vehicle gets what it needs. They are very concerned about the saftey of your vehicle and show great professionalism in what they do for a great value. I will consider them, my go to people for all my car needs.
The technicians were friendly and knowledgeable. They made everything seemless, and explained to me what was going on with my car every step of the way.
Fantastic service!! Jim was polite, helpful, and knowledgeable. Let us know what was going on with our truck and offered services without being pushy. We were in and out in no time on our way out of town. Would definitely recommend this Jiffy Lube!
T’Rell ~ helped me with getting my SUV in. I get so nervous driving into there. He was so nice, considerate and very helpful. T ‘Rell I’ll be back to see you on my next oil change. Keep that beautiful smile going!Thanks for recommending the book for me!!
I was very pleased to see that all of the employees were wearing masks to help prevent the spread of the virus. The employees that worked on my car including the manager were very polite and professional. Thank you.
Quick in and out. Drive in and drive out service. Dont leave your vehicle.
SUPERIOR SERVICE!!! we went to this location based off several outstanding reviews and werent let down. Staff is super helpful and friendly all are very professional individuals. Service was super fast on a Saturday afternoon! From now on this is our shop.
Is good
My service at Jiffy Lube was better than my past car service places. I plan to continue visiting Jiffy Lube a place that knows how to satisfy the customers and tell you the truth about the maintenance of your vehicle.
Always trying to get you to spend more money and they are already high
If you like getting lubed up, and I know you do! Come here! 🚘
A little pricy but have really great customer service and answered all my questions and even took the time to figure out how to reset my oil light not many was able to do that.
Told me about a service to clear my yellowed headlights,they did an awesome job,they look like new!!
Best experience I’ve had yet! You guys just keep getting better. Service was great right down to the coffee got in they got me serviced and back on the road thanks guys nice to find a place I can trust.
After an oil change and belt replacement my maintenance light is still on. My vehicle is running great just needs the light to be reset.
They also check to make sure our lights were working properly so we can be safe thank you
This morning was the best service that I have ever received getting an oil change since being a customer of Jiffy Lube. His name was Richard. He was very professional and he took the time to explain the additional services offered that my vehicle needed during this visit.Thanks for such a pleasant experience!
After meeting the manager. This time it was great
Love this one. Very professional. friendly and honest.
Had to inform one of the technicians that thete were 2 o-rings on the oil filter, not just one. Other than that service was quick and friendly.
Visited kinda late in the day, so I was in and out. Thats a good thing! Jim and his crew was courteous and informing of recommendations from the manufacturer of my car. Would recommend this location.
Had a flat,called,was told to bring it in they would fix it,Waited 30 minutes,then Gus says they dont have time to replace a valve stem. Sent me to Mavis.
Great service! Staff was polite and helpful. I was not ripped off. He educated me some on a couple things about my car so I new what I needed to do later to take car of my car!
The guys are VERY FRIENDLY and they did a great job .
Just visited the Conway Church Street location; Jim and the guys had a hectic situation on their hands. I would have been pulling my hair out. They maintained their professionalism and calm demeanor, and got me and the others there through promptly. Of course, they always do. Thats why I go there fairly regularly. Hats off to Jim and the guys!
For the price wasnt worth it. Listed numerous things that came with oil change like checking and filling all fluids and tires. Washing exterior windows and interior vacuum and for $85 just changed oil and filter. Nothing else.
It was ok but there not any way near as friendly as the other ones when I was there before
Very nice employees. Assessment was honest and upfront about what my car needed. Showed me the old parts next to a new one so I could see what they see. This is my second visit to this Jiffy Lube - and I will definitely be back.
My husband has been very happy with this locations care and service with our vehicles.
Mike was awesome thank you
I went to the Church st location earlier today for an oil change and was helped by James, Jason, Jim, Austin, and Craitrell. It was the best experience I’ve ever had while getting an oil change. They met me immediately and were extremely polite. After the oil change they took the initiative to help me solve a small on going issue I’ve had with my vehicle. If there are any available promotions or bonuses for employees these guys should get all of them.
Great service, the fellas were very informative and did a great job!
The manager Jim is a stand up guy. Totally took care of me and gave me some much needed knowledge about my car. Greatly appreciated.
The wait was short, the work was performed correctly. My vehicle was not dirtied. I had a conventional oil change and tire rotation. When I pulled up to register for the work, I asked how much money he tire rotation was and the man stated it was $20.00. I was charged $24.99 for it. Didn’t notice until I got home. No big deal.
Good service, nice workers reasonable prices
Jiffy Lube on Church St is the best. They are friendly, quick and good value
Jiffy Lube is always a professional and quality visit. This location especially has always been a pleasure to do business with. Amazing customer service from every single technician.
I simply asked for an oil change and when I got the bill they charged me for a $30 “engine inspection” that i didn’t ask for
Great!
Great service. All the guys there are nice and helpful. Work is done well and they explain everything. Lobby is clean. Ill be going back next time I need an oil change. Would recommend👍🏻
Complete service took less that 20 minutes from arrival to departure. The online coupon was an extra benefit. This team was fast, efficient and friendly. I’ll be going back there again!
Great service
They were great
Been going to this same Jiffy Lube for almost 4 years. never really been as satisfied until Jim came along lol. mistakenly gave him a hard time once and he killed me kindness. came back a few weeks later just to find out that he’s actually a great guy, super knowledgeable, and very friendly. we definitely need more Jim’s out here immediately😭 keep on roccin’ Jim
Pretty unhappy about how I got my car back. They changed rear brakes and I got the premium $89 oil change, but there was a huge gauge on the rim, and the caps to the air stems were missing from my tires on the passenger front and rear. Also, they left the tires on the passenger side seriously underinflated. There was no fluids checked, and I had to add washer fluid and trans fluid.. I will not bring my car there again.
Idk I was asleep not at jiffy lube. Woke up to my phone asking me how it was.... 4 stars I guess lol
Was very pleased with the service I received today. They were very easy to work with and did not push services on me. I will be going back there when I need services again.
Everyone was Amazing and helpful
Good job. Dont let them put air filters or cabin filters in they are very expensive. Thanks phil
Fast service, small but clean waiting room with seating for only a few so handle this order of business without the whole family. Friendly sales associates who will make you laugh to keep from crying at the prices of their parts. I always enjoy my experience in any of their locations but the staff here are awesome!
Nice people, mark was super cool, fast service, and gave us extra tips on the car that we didn’t even know and could’ve been dangerous . Highly recommend and will definitely be going back 🤘
Yes yes Mr. Jim is the best he helped me out a lot!! Hes a great worker! What would they do with him!! Thanks Mr. Jim!!
Very nice and they told you the difference options you have and they explained everything to you. Very professional. Will be back.
The manager went out of his way to help. Jim the keeper of the keys as he introduced himself went above and beyond and could not have been more polite and courteous.