Awesome service, professional, and trusted. It can sometimes be difficult to find a mechanic you can trust. Look no further, this is ...it. Everything is clearly explained, pricing is fair, and turn around time is great. I used to go to the dealership for repairs, now going here, saves me the trip.
The best customer service that I have received from an auto repair shop. The owner, Henderson went above and beyond to make the stressful situation of needing an expensive repair less stressful. We truly appreciate his honesty and expertise. We will be returning for all our auto repair needs!
Chose this auto repair business from other reviews. Absolutely glad I did!! Im impressed by the business integrity, professionalism, work quality and clean atmosphere. The price was very reasonable, without any up-selling!! Im definitely a returning customer with any future automotive needs. This appears to be a minority owned/operated business. If so, Im very proud and pleased of the business model and its overall representation. HIGHLY RECOMMENDED!!!
Had a big coolant leak on the Interstate this morning. I was able to get my truck here, and these guys diagnosed and repaired it before I was even finished surfing the internet! Great value, fast service, super friendly customer service. Thanks!
Ive been going to TA AUTOMOTIVE for some years now. I always leave feeling like I got what I paid for which is honesty, timely and excellent service. Mr Henderson and the staff are top notch. I strongly recommend this auto shop if youre looking for reliable, dependable car care.
Please dont go to this place the manager is not professional. I went to them to fix my Mercury Mountaineer. I paid $1000 only for my truck to break down the next day. When my husband went back they told him it was the tires. We got a second opinion only to find out it was the rollers, the one thing I paid for them to fix. They refuse to fix it and tried to charge me more. They only fix a noise that they hear. I know shade tree mechanics that are better than them.
The online check in system made it really easy for me to make an appointment during the 4th of July holiday. (they werent open, but I made the appointment and was able to drop off my vehicle which stopped running). Once they diagnosed the problems, I got an email that had a breakdown of each issue and the prices for fixing each issue. This gave me a chance to decide if I wanted to approve or deny the quote.The shop is so clean and organized, the mechanics are professional and well organinzed, the owner is very dedicated and understanding. I absolutly recommend this place any of your cars issues or needs.
Excellent reliable service! My entire family uses TA Automotive. They consistently give outstanding service. They are very knowledgeable and prices are fair. I don’t allow anybody else to service my Lexus despite being more than 30 minutes from my home. The level of service and comfort they provide are worth the drive every time. Thanks for the years of reliable service.D. Dickson
It made getting my car repaired simple!The Staff was very professional, kind and helpful! They took the time to explained everything clearly for me to understand what was going on with my vehicle. I am glad to have found an exceptional credible Auto repair! Prices are fair and service was great! I will Definitely tell everyone I know and continue to be a long time customer! And I’m proud that it is a Black Owned Company!!
I always have an excellent experience with TA Automotive.
The best customer services. Family oriented vibe. Very knowledgeable. Great atmosphere. Willing to work with you. You can have my business any day.
From the initial contact to the completion of service, the professionalism and customer service was outstanding. The establishment was clean. The process was seamless. The service was excellent. The people were professional, personable and qualified. All of that made for a pleasant experience.
We had a great experience with TA, very courteous and they do great work.
Great guys working in this shop and very knowledgeable too
Very nice mechanic, and staff. Facility is really clean! So i thought! The facility is clean but for a nice mechanic and receptionist Im not sure anymore. I took my car in to get a tune up And paid $1,000 for six spark plug and three coils. Not only did I get my car fixed but I had a stem valve cap missing on the front right tire. Trying not to be petty and excused the missing item. But my car is now popping in that area. Im not sure what all was exchanged from my car. But my tires look old like they were swapped out for the brand new set i had and now i have rott marks on these that have been placed back on! I previously drove my car to Florida and had no popping noises now i hear like on that right side some major components were taken off Or swapped on my car. I do not feel good at all about this experience. But Gods will i will get a honest fair mechanic because these people integrity and level of business is out the window! My car sounds like its slowly popping popcorn. When i stop and go that front right side of my infiniti, and the brakes! My car was silent before i brought it to you guys! Continuance something just dont sit right. I saw video valve cap been mising prior to visit. Tires may be the same dealers couldnt find invoice for tires. My car is still popping. Even tho my car was low on gas a professional could have added gas and added to the bill. A professional as he charged would have drove my car and said hey this or that for a thousand dollars for spark plugs and three coils. The receptionist keep texting hows your car? May be you didnt take my tires but the experience left a bad feeling dissatifaction. Why dont i know if i need cv joints? Why dont i know why my car is popping? I feel disservice.
I had a very hard time locating a shop that would provide honest prices and good work in Conyers. This shop was very clean and provided great service.
I had passed by TA Automotive many times on my way home . I decided to just stop by when I needed an estimate for something on my 98 Ranger that I bought new. What made me decide to let TA do my work? While I was waiting I peeked over the book I reading and listened and heard other customers greeting each other! They were all so complimentary about the staff and the work. That was really all I needed to decide. Other customers are the best recommendation. One also thanked a staff member for the support given during an ongoing illness . This was where I wanted to take my business. I TRUST Henderson and his staff. If something needed a “ little tweaking” after being in the shop, it was no problem . No questions asked . I have been shown the old part(s) and how it was not functioning correctly. Even all my questions about “ how it works” are always answered, so I get more knowledge about my truck ! Even when I did something “stupid” like putting a certain fluid where it shouldn’t go ! I have taken my own little diagrams in if I couldn’t explain something. I have always been RESPECTED. I have been very satisfied. And I will be glad to speak to you in person to recommend TA. I feel so much SAFER now driving my little ole Ranger.
A wonderful experience! They replaced the starter in my Lexus in a very timely manner. Very professional and friendly. Would definitely use them again.
My vehicle was lagging in cranking up. Took it to TA nothing but professional and courteous. Ill be back for more repairs if needed in the future.
I was actually referred by someone, and I’m glad that I was. This place is awesome staff and they will get you in and out in a timely matter. I would highly recommend any automotive services come in to TA automotive.
I’ve used TA Automotive for at least 10 years. I keep coming back because the service is great, the work is excellent and the price is fair! I’ve never had ANY issues with my repairs/maintenance, and have always been completely satisfied with the work. I trust Mr. Henderson, as he runs this business with honesty and integrity. I am glad to be a customer here!!
They repaired my AC on faith that my insurance company would pay. They did pay. Im happy with the outcome. Great 👍 👌 company.
I am so thankful that I turned in this parking lot while getting ready to head to Houston, Texas! They worked me in, completed the work quickly and correctly, and while I asked for an inspection to make sure I was ready to drive 800-900 miles as a single woman driver, they made great recommendations and prioritized the work that needed to be completed! The waiting room was clean, quiet, and everyone was very professional! I made it to Houston, and I will be a regular customer in the future when I return to Georgia.
I have been doing business at TA Automotive for 2 years now. They deliver excellent service. The prices are much less that the major dealerships and they go above and beyond to make sure that you are satisfied. I call it old fashioned customer service. They are a rare find and I highly recommend them!!! You will not be disappointed!!!
Best Lexus Service this side of Atlanta!!! We had our RX 350 serviced last summer and I was totally satisfied with the work they performed. Their mechanic stations are clean and their location is great. No more running to the Atlanta area to have my car serviced. So glad to have qualified mechanics to service our cars.Yeah!!!!
I had an unknown issue with my car, once diagnosed I was quoted a high price. After further inspection, it turned out to be something small and much cheaper. The staff was very friendly and courteous of my time. I would definitely recommend them to family and friends.
Customer service great
2004 Toyota Tacoma (600,000 miles) . Henderson have service THIS bad boy every since I had it. They chase this check engine light problem for a while. A real head scratcher. BINGO!!!!
The best overall experience with any Mechanic that I’ve ever had. The best price for honest work. Even though I live 30 miles from there, I’ll never let anyone else touch my car
Always great and efficient!
My daughters and I drove up from Florida and noticed a bumping noise coming from the rear of my Jeep whenever we hit bumps. I googled repair shops near us and first went to Firestone when they opened and was told it would be about a 3 hour wait so I decided not to wait. I found that TA Automotive was close by and was AAA approved. My daughter and I got there a little before they opened so we decided to wait. When they opened, they took us right in and got to work starting to solve our issues. The entire staff couldn’t have been nicer. They were so pleasant, welcoming, and thorough. I would definitely go back whenever we are in town and recommend TA Automotive to others.
This has to be the most honest and trustworthy repair shops in town.They kept me very informed and didnt try and do any unnecessary work that I didnt need.They fixed and emissions problem I have had for 8 years that 6 different repair shops including the Nissan dealer couldnt figure out.my Nissan armada has never ran smoother in a long time.i would recommend this shop to anyone!!! I never do reviews but I had to on this one.The office staff,Mr.Henderson(or Anderson)was very open and helpful with my needs.thank u guys!
This place is very dishonest. Mr. Henderson will try and sale you for things on your vehicle that you dont need. He told me I needed new front brakes and the cost was over 500.00. So I decided since I couldnt afford that price to have a friend of mine check my brakes and there was at least 70% left on the pads. Since I already bought new ones I had him put them on my car. The next time I went in for my routine oil change once again Mr. Henderson tried to sale front brakes to me again. Me knowing good and well I didnt need them. Its wrong to do people that way and especially to a female. Also a very dishonest way to do business. I will never recommend TA Automotive to no one. I hate seeing people getting ripped off.Monica Taylor
I strongly recommend this shop for your automotive repair needs. The car repair experience can be challenging and expensive, but manager, Henderson Johnson, goes the extra mile to make it as pleasant an experience as possible. He is very fair and accommodating. His professionalism, knowledge and wit are very much appreciated!
Mr Henderson and his team did a great job on all the repairs for my Toyota 4 Runner. I once only trusted the Toyota dealer with major repairs. However TA Automotive is better. The cost of repairs compared to the dealer is less. He converse with you before doing any work to your car. He also follows up with you to ensure that everything is operational as it should. I am very please with the service I received and I recommend them to anyone with a Toyota.
Great service at a fair price. Definitely recommend. Been a customer for years.....
Ive received superior service from TA Automotive for 10+ years on my Nissan Pathfinder. For me, trust is at the top of my list relative to vehicle diagnosic, repair, cost and a desire to fix it right the first time. Henderson, a master mechanic along with his technicians checks all the boxes. The 370,000 miles on my Nissan speaks to his expertise and attention to detail to keep an old truck running like a top.
Didnt trust the estimate they gave me and took my business elsewhere. I wont put the price difference out there because they were polite and they were prompt. Dont know about their mechanical skills I backed out in a hurry when I read my estimate
This is the cleanest mechanic shop Ive ever been in. The service was prompt and very professional. I didnt have a long wait and the employees were very nice. I would and will be returning for all my car needs. I recommend TA Automotive of Conyers to anyone in need of a mechanic and great service.
Awesome service.
Great customer service and prices.
Got my car towed here after hours for a bad alternator && this awesome place had my car done before 10:30 so I could get to work on time! Thank you so much guys!
They are great I take my lexus 460 nowhere else
The Staff at TA is fantastic. I appreciate the knowledge and expertise to get the job done. TA services our personal vehicles and our commercial fleet at Power House Pest Control. Dont delay call TA Automotive tody. AFB
I highly recommend TA Automotive. Henderson and the staff are awesome and provide stellar customer service. They are fast and very efficient. I really appreciate the follow ups after the service.
Have had two vehicles worked on at this shop. Made sure to wait a month before reviewing, everything is on point. Dont come here for the cheapest price, come here if you need something fixed and fixed right. Everything speaks for itself.
Always great service and high integrity at a reasonable price. I could tell the difference in the performance of my car immediately! TA Automotive is highly recommended!
Love these guys! Always great service and friendly staff. My family and I have been using AT Automotive for over 10 years. We really trust them with our vehicles. It’s hard to find honest skilled mechanics, but these guys have always done right by us. We trust their recommendations and know that we are receiving fair pricing.🤩🤩🤩🤩🤩
This was a great experience. Customer Service was great. They got me in and out in a timely manner and I will be back with the rest of my cars.
I have been patronizing Toyo Automotive for 10 plus years and not once have I had a complaint. I have taken several different cars from my family and the jobs always gets done. I like that my cars are always properly checked and given a test drive when needed (and not just are the block). Mr. Henderson makes sure that he informs me of worked needed along with the price. Yes sometimes it has costed me a bit more but my work has always been done correctly without me having to keep returning for the same problem. I also like that the building is always clean and and you can actually see the mechanics working on your car as you wait. The customer service when you walk in is alwsys friendly. Mr. Henderson comes out and greets his customer and he knows his repeat customers by name. As a long time loyal customer, I highly recommend Toyo Automotive.
Professional & easy to work with. They did a repair on my vehicle & when I experienced a problem from the replacement part, they handled it promptly & at no additional cost to me. Thus far, I’ve received outstanding service & highly recommend them.
Very pricey but did a really good job and very helpful getting everything fixed
I recently took in a vehicle that I acquired from my father. It had not been driven or serviced properly for a while due to his age. The mechanics at Toyo Automotive were extremely helpful in advising me what should be done to get it up to date with regular maintenance and back to running in great condition. I did not feel pressured in doing unnecessary maintenance and was told in detail why all service issues were needed. They will definitely be my go to service center from now on.
Great customer service. Techs n owner are very knowledgeable. Good price on work performed
Clean, great conversation with the owner and staff, professional, up to date, great coffee selections and sugar, great prices, did I mention that the owner was there the whole time??..... Thats all you need to know in order to take your vehicle to them. They are some dope people.
TA Auto is the best of the best when it comes to vehicle repairs as well as having knowledge on a variety of vehicles. Theyre professionalism on communication as well as their work is top tier without a doubt better than the dealership seriously. I wasnt expecting that truthfully! Being that it was my first time doing business with a mechanic shop that wasnt the dealership I highly recommend them! Im glad I stumbled upon this gem of a shop! So give them a try and I guarantee that you wont be disappointed in doing business with TA Auto!P.S. this isnt a reply for payment, a bot, nor a gimmick Im a real person thats just happy I was able to find an honest shop with very honest ppl with reasonable prices that wont hurt your pocket and great work all around the board.
Good customer service
Great above and beyond customer service, offers a AAA discount.My brother Henderson was a great gentlman, help, and a listening ear!10/10 would reccomend for any work
Ive been here twice and both times has been excellent customer service great educational experience and very accommodating. Lavita (excuse spelling) and Jason are amazing!
Perfect service. Not to mention the fast work and friendly workers that kept me posted about everything going on with my car. Id definitely recommend coming to them for troubles regarding any car issue.
Excellent customer service, and through job! Henderson and his team was very friendly and professional! Not once did I feel taken advantage of 👌🏾.
Dont let the rating fool you into believing this business is superior. Please let me take the time to address the issues I have encountered with this business. I brought my car in for a routine maintenance and the so-called manager, Henderson Johnson, was so pretentious. Johnson would pitch his sales presentation of good customer service, etc but dont be fooled. Johnson and his staff supposed to fix a simple repair which I could have done myself if I had the time. However, he tried to up-sell me on other internal issues (which was a lie). I was perplexed because I personally work on my car and I never experienced any issues. I paid for the service which I thought was rendered but I discovered they NEVER fix it. I validated my discovery by taking my car to a more honest and knowledgeable business and they informed me that the problem wasnt ratified. Save yourself the hassle of being robbed out of your hard - earned money and go to the experts. I assure you that the 4 stars rating were made up of customers who have little experience or knowledge about car repairs. This business is very DISHONEST!!
I noticed my 528i was low in coolant so l took to TA Automotive. The problem was my water pump and thermostat was bad. The guys at TA are great. They repaired my car. They are good honest people with great prices. I will definitely use them again.
Awesome customer service and awesome service. I went there with no appointment and was able to get right in. Thank you guys so much for everything. This will be my new mechanic for all my service needs.
Fair prices friendly service and great work
Best place in conyers. I only take my vehicles here.
Excellent Service! Very Timely!
Only one place I like to bring my car(s) 5 star service
Excellent customer service, took care of my issue at the last minute, highly recommended!!
Always Great Service and Professionalism! My family and I are repeat customers and always brag to anyone that will listen how great Henderson and his team are.
Toyo automotive really cares for the car AND the customer. All my repairs have always been excellent. After taking my car home, Ive never had to worry about if it was fixed correctly. Also, Toyo Automotive doesnt try to gip its customers - even the female ones.
I am a regular customer at Toyo Automotive Service Inc. On my last visit for my regular oil change and tire rotation while the technician was under the hood, he noticed corrosion around my battery posts. They brought it to my attention and took care of that as well as the work I had requested. I noticed the difference in how my car started up right away when I prepared to leave after the work was completed; my engine turned over immediately! Good looking out on the part of the technician and great team work for relaying the information and taking care of the issue. Keep up the great work guys! Youre a great team and youre much appreciated!
Great experience with TA Automotive changed my oil and checked my car for other issues. I will be going back for more services.
The owner and his staff are honest and do great work. I have three vehicles and wouldnt trust anyone else to perform the necessary maintenance and repair. Extremely professional!
Toyo automotive is a five star business. The customer service is outstanding. They get you in and out in a timely manner. The work is second to none. They have saved me hundreds of dollars! If you want to save money without sacrificing quality work, TOYO Is the place to go!!!!
Professional and courteous service. Worked on my 96 Lexus LS400. Parts on the high side due to their insistence on dealer parts. They say dealer parts are better in the long run.My overall experience with them was excellent!
Service is excellent, through & fast. Each time I have use TA Automotive I have been very pleased.
Excellent work and quick turn around. Fair price.
Great service, friendly staff
Really thorough and passionate about your car I would recommend car care at TA Automotive of Conyers
The owner and staff always provide quality work! I appreciate their knowledge of car care and how they treat the customers. I highly recommend having your car serviced here!
Easy scheduling. Quality work with fast turnaround. They won me over from the dealership for my out of warranty work on Toyota Venza. 5 stars. Very happy.
Mr. Henderson runs his business in a professional manner, yet he engages his customers in varying topics. Always a pleasure to chat with him while my car is being serviced. Im always pleased taking my care there.
Always great, quality work. Honest and very up front about any work that needs to be done along with cost (no surprises!) Excellent customer service as well!
Henderson and his team are great to work with. He handles all maintenance on Lexus RX and always has the parts on time and gets the work done on the schedule he gives me. They also have a comfortable, clean waiting room with wifi if you need to work while your car under repair.Would highly recommend.
The automotive department was closed. THAT IS THE REASON FOR MY VISIT.
Great work and customer service
Very professional and efficient staff. Great work.
Ive been taking my 1999 Lexus Rx 300 to Toyo Automotive for >5yrs. I drive over 30 miles to get to Toyo Automotive and its well worth it! Great Reliable Service!
Great work brakes were done correctly & time efficient..
I love this place! About a year ago, my car suspension was improperly repaired by another shop. When I got my car back, it just didnt drive the same. It creaked and groaned and squealed. Mostly when I hit bumps in the road, but sometimes if I hit even a little crack in the pavement. I procrastinated addressing the problem for too long, but finally went back to the same repair shop to get it fixed. They told me I needed my entire back suspension replaced. Again. I got it done and lo and behold, my car was still squeaking like a rusty animatronic dinosaur straight out of the original Jurassic Park. Frustrated, I decided I would try another repair shop & thats when I found Toyo Automotive via Google search. They made a small repair to my car that immediately fixed the issue. They were also able to find the source of a very high pitched squeaking noise that was driving me insane. So. Relieved.
The technician told me my job would take 2 hours...but it was complete in 1 1/2 hours. Staff very courteous and knowledgeable.
Get the best parts an do good work
Henderson and staff are very friendly and helpful. They were able to identify a problem quickly that another shop couldnt fix or figure out after 3 trips. I do find that the pricing is slightly higher than others for certain services, but can you put a price on confidence??
They determined the issue with my car the day I brought it in and was able to have my car fixed and back to me the same. 2006 Dodge Durango
Toyo Automotive is the place to get your car serviced. The owner is involved and does a great deal of the work himself. He is very personable and emphasizes customer service/satisfaction which is very important to me. Mr. Johnson is knowledgeable and detailed and doesnt keep me waiting all day for the completion of repairs, etc...I would highly recommend TOYO AUTOMOTIVE. Plus the price is right.
The crew is the best!!! Complete satisfaction !!! Very professional and will go above and beyond to resolve the issue.Recommend them over any repair service.
AWESOME, AWESOME customer service /car repairs you will ever get. *********STARS from a very proud and satisfied customer for over 16yrs. THANK YOU MR.HENDERSON AND STAFF !!!!
VERY Friendly Customer oriented establishment, Black owned and Kelvin makes you feel right at home. 😊
My Lexus is running smooth like new. Finally fixed right.