They gave me great service and a great price on a bunk bed, dresser and mattress. I did some price shopping and these guys were the best. Delivery was smooth and on time, which never usually happens. Ill shop there again.
Spent a few months in Long Island and I needed a mattress an inexpensive bedroom set quickly. I was taken care of very nicely and I received my set in 4 days. It was perfect and I couldnt have asked for better service! If Im ever on the Island again I will return!
I was promised the bed in 1 week. It took 4 weeks for the bed to be delivered. I called each week to check on the status. It was amazing, each time I called Funiture to check on the status of the bed, the representative on the phone just go off the phone with the manufacture. I was given a story of why the bed was delayed. I was never called to be updated on the status of the delivery. I called the store, 3 weeks after purchase, and was told the bed was in, but it would take another week to deliver it. There was nothing Funiture could do to deliver it earlier. On the day of delivery, the bed did not arrive. I called the store. I was informed that the delivery was on the books for the next day. The customer service is lacking and the store is not organized. I recommend that you go someplace else. It is not worth the frustration, run around, and delay.
Chris gave me a great great great deal on a mattress. Im so happy. Definitely recommend this furniture store to everyone.
Much to difficult if your an out of state buyer. We ordered a Disney Princess bed that was shipped promptly. Upon receipt, It was noted that one of the rails was damaged so the set was sent back. The company sent another set of rails that were also damaged.We went back and forth with pictures, emails, phone calls all to say.. let me get back to you... checking into it... ooh yes, we are going to send a replacement setWay to much hassle and we eventually gave up because we were tired of calling, leaving messages and chasing one person around.
We stopped there to get a mattress which was a good buy but the idiot blonde head owner ruined the experience!We was being helped by what I would think was his nice wife talking English when he jumped and he ran over and then decided we didnt speak english and called some Spanish worker over . When I corrected him he got red and got in my face !when I didnt back down he stomped off. If his wife wasnt so nice we was walking out . They are saposably are going out of business but moving furnature next door . I say good riddens!!
Great experience at Funiture. Such sweet people and I ended up purchasing exactly what I wanted.
I have purchased a bedroom set with a mattress. After six months something weird happened the mattress. Eventhough they said no returns or exchanges - I was able to talk to Rachel and explain that its a manufacturing error of some sort and she was very helpful in providing me an exchange. They did it for me without a sweat. Im extremly happy with their customer service. Thank you.
Really nice stuff and prices. Just stop repeating yourself like its going to change my mind, thats just annoying.
Placed an order to my daughters bedroom set on June 23rd. Was told it would take two weeks OR LESS.... It is now July 29th and the bed is no where in sight! THEY DONT EVEN CALL YOU! I had to call each time! I will be calling to complain and get some money back... if they dont want to refund a % then I will be canceling. RIDICULOUS!!!!!!
Wonderfull people to work with, great quality and selection and the prices are great.
Chris was very nice
Service is worse than poor to fair. they delivered a couch and destroyed a brand new carpet which they refused to replace. the carpet was 2 weeks old. BEWARE