user
Off Campus Auto Repair
390 Westcor Dr #14, Coralville, IA 52241, United States
Appearance
Off Campus Auto Repair
Comments
Le
Review №1

Got me on Friday afternoon, quick and accurate diagnosis and fix, and very reasonable charge. Ill go back if I need car repairs.

We
Review №2

They were super helpful and took the initiative to review paperwork from the previous inspection done by the dealership. I hadnt even thought of it, but they did. They kept me informed and I am so glad they were recommended to me by another customer.

Da
Review №3

Great Service! My car was in and out within 5 hours with no more issues! The customer service is phenomenal, they even went above and beyond and recommended some other services that my car will definitely be needing soon! Will most definitely be going back!

La
Review №4

Always prompt and professional, with expert service. The staff goes through everything with me and are honest about what needs to be done and what doesn’t. I appreciate that!

Ve
Review №5

My family has been going to Off Campus for many years. We have probably had them service 8 to 10 cars among 4 family members over 12 years. I have always been satisfied. They are honest and the work is quality. I trust and appreciate Keith and his crew. Would recommend to anyone looking for excellent auto repair.

Je
Review №6

They were very professional with excellent customer service. I appreciated how they explained the different options for fixing my car. I was able to make an informed decision. They fixed my car quickly. I would not hesitate to return to Off Campus Auto Repair for my future auto repair needs.

Jo
Review №7

They work fast and get you moving.

Mi
Review №8

They are AWESOME at Off Campus Auto Repair!!! Customer service and mechanics are the best.

Ro
Review №9

Great customer service! Didn’t try to talk me into spending more money because I had some “issues” with my car’s _________. Nice change. Highly recommend.

Sa
Review №10

Promptly diagnosed engine problem & did a thorough inspection of our familys Pilot. Offered detailed estimates for repairs. Thank you!

Ro
Review №11

We have had OffCampus care for both of our vehicles for several years. Our truck is 20 years old and runs great due to their TLC. Our car was 14 years old and they worked hard to keep it going...I just wore it out!

Je
Review №12

They kept me informed every step of the way. They called and had my car done when they said they would. I love they give you a loaner!!!

Ch
Review №13

They did an amazing job!! I would recommend them for any kind of auto repair!! They are the best around.

Pa
Review №14

We were traveling and had a problem which Off Campus was able to help us with so that we could get on our way with a minimum delay.

Nu
Review №15

They are one out of two best car shops in the Coralville area. They stand out from the rest because they have excelent customer service skills. They work quick through their waiting lists, fast turn around time, they can loan a loaner vehicle if necessary while the car is in the shop, and they are very happy to explain any car related issues to the customer. I still think it’s a scandal what prices car shops charge for labor hours, but that’s everywhere now. I only give four stars because their tow service is kind of rude and disproportionately expensive. I recommend this service.

Al
Review №16

They were very honest about what needed done on my car and they did an excellent job in a timely manner.

Je
Review №17

Excellent service, knowledgeable staff will take my cars there again.

Ab
Review №18

Everyone at Off Campus Auto Repair was super helpful and kind. I’d been there once before when I had gotten a flat tire and decided to go back again this time with regular repairs and an oil change. They kept me up to date on what they were doing and called to get my permission to make any repairs. They completed their work quickly and for a very reasonable price.

Ta
Review №19

Professional, prompt & excellent customer service.

Me
Review №20

They have always treated me an my family fairly theyve done all repairs & service in a timely manner an their prices were very reasonable

Sw
Review №21

It was Christmas Eve day and I was driving to pick up my brother for Christmas when one tire went flat on I-80. They came and helped get me going saving our Christmas! Thanks so much for your kind compassionate and friendly services!

Ro
Review №22

They are honest.. And clean somewhat of tidy whitey. Thanks

To
Review №23

Overall awesome experience every time I go here. Im always able to get my vehicle in quickly, repairs are virtually always done same day, and it often winds up coming out even cheaper than I expected. I also greatly appreciate the convenience of loaner vehicles! Cant imagine taking my vehicle anywhere else. I have, and will continue to recommend Off Campus Auto to everyone!

Se
Review №24

Excellent service and staff. Brad is one of the best!

Sh
Review №25

Fantastic service!Great ValueFriendly staffWould love to see a TV in the waiting area streaming car shows. It was really really quiet in the waiting area.

Sa
Review №26

The oil change was quick and efficient, the person working on my car notified me windshield wipers were not in good shape, so he replaced them for me and let me know I had no light on my license plate on the back, so he put it on for me. Very clean operation, very happy with the service.

Co
Review №27

Great service, always friendly, rental car available day of service

Na
Review №28

Well run, clean business. Gave me a quick tow to their repair shop on a Sunday! Chris OBrian was patient, safe, and helpful. Told me if I used Off Campus, I could get a loaner car. Being 30 miles from home, that was a life saver. They replaced the starter. Owner, Keith, noticed odd wear on tires. He told me to get struts and ball joints looked at. He was right. Thank you. I highly recommend! Nancy

Te
Review №29

This place is great. Good people, good communication. We appreciated their honesty and we will definitely come back and suggest to friends and family.

Ma
Review №30

We broke down on the side of the road on our drive through Iowa, so we didnt have a lot of options as far as shopping around, and I feel like we were pretty lucky to end up with Off Campus Auto Repair. They gave us a loaner vehicle to get around town, they communicated a lot and kept us up to date on progress, and they completed the repairs in a reasonable time for a reasonable price. We were very happy with our experience and appreciated everything Off Campus Auto Repair did to get us back on the road safely and quickly.

Jo
Review №31

Business is close to home. Friendly staff. Excepted AAA. Price was reasonable. Got vehicle back 3 hrs earlier than requested. No complaints.

La
Review №32

Unfortunately my air compressor went out which caused other issues with my vehicle. I was towed to Off Campus Auto Repair and it was the best decision ever! The customer service was great and my vehicle was done in a timely matter and they’re affordable. I would highly recommend them!

Sy
Review №33

Great service..very satisfied!

Pa
Review №34

This is the most excellent auto repair shop Ive ever used. They are friendly they go out of their way to help people. They provide loaner cars. I would recommend them to anyone and is the only place I use.

Ch
Review №35

We were moving our daughter across the country. We had a car accident that caused us to be towed to a repair place. We just picked this place from google. The car was towed in at 5 pm and was ready to be picked up by 1:30 pm the next day. They kept us informed on what was wrong, repair costs, and timeline. I’m very grateful to them for getting us back on the road quickly. We had another 1,800 miles to go, and the car drove perfectly.

Me
Review №36

First time bringing my car here, very friendly staff, clean waiting area. Didnt make me feel like they were trying to upsell me additional services I didnt need just because I am a lady. They let me know a few things they found that needed attention and how much that would be when Im ready to get those things done. They had it wrapped up in a very reasonable amount of time and even offer loaner cars. Great place, will definitely continue bringing my vehicles there. The only slight negative is that youre not quite sure you are at the right place when you first pull up-they could use some better signage outside to let you know they are there.

Ca
Review №37

Off Campus was fantastic! They truly went above & beyond to repair my flat tire while I was in town at the hospital with my mother. Exceptional service, friendly staff and quality repair work. Special shout out to Jessica, Peter, Devon & Harold for working together & with me to coordinate some seriously complicated logistics! I highly recommend Off Campus.

Mi
Review №38

They took care of my car after Billion Kia said my car passed inspection. The brakes were rusted and grinding. All 4 brakes were replaced. Off campus treated me with respect and empathy. They even tried to call Billion to see if they looked at my car at all.

Ni
Review №39

As always they didn’t disappoint

Al
Review №40

Quick turn around time as the van was needed quickly for Dr. appointments and is handicapped accessible. Brad kept me informed the entire way through calls and text messages. Thank you!

Co
Review №41

Whenever we have a question about our vehicle I’ve always called Keith at Off Campus. I know that he’ll always have the answers for me. I’ll take the vehicle in & he’ll check it over, make his suggestions & we’ll then go from there. Always fair, always professional, always kind, & always gets the job done. If something were to go wrong Keith would tell us to bring the vehicle back in. Luckily we haven’t had to do that. It’s comforting for me to feel a sense of security with Off Campus.

Br
Review №42

I stopped in and said, This is my first time getting car service here in town, I have a bad oil pressure sensor, and an engine lean (which has multiple related codes) and Id like to get a quote.They said theyll diagnose the oil light and check engine light and call me back with what they found out. I was then charged $143 dollars for them to tell me exactly what I already knew, and run about an 1/8th of my fuel tank down. Ridiculous.

js
Review №43

They did an excellent job from beginning to end.

PA
Review №44

Very helpful and friendly staff! Made it easy for me to take care of my daughters car troubles at college from over the phone. You were fast with your response and the tow as well as the repairs. We really appreciated the loaner for her to use as well! Thanks so much!

Ke
Review №45

I would HIGHLY recommend this auto repair shop. I brought in my car to have it looked at when a strange noise started occuring. They diagnosed the issue and told me to take it to the dealership because it would be covered at no charge under my warranty. I sincerely appreciate their honesty. A friend then had her car serviced there after hearing about my experience, after which the owner contacted me to thank me for the positive review and sharing my experience. They have never asked me to give them a positive public review, but they are definitely deserving.

Gi
Review №46

Needed emergency service for my daughter who was traveling from WI to NE - they towed her in and had her back on the road in just a few hours to my great relief.

le
Review №47

Excellent service 👍

ni
Review №48

My car suddenly leaked oil overnight. Turns out my oil lines broke.Went in with no appointment, was dreading a weekend without my car.Sent it on Thursday and by Friday evening i had my car. They also waited for me, 5 minutes past their closing time. Really appreciated their service.Thank you!!!

Ch
Review №49

My conversion Ford E-150 Van experienced a ruptured A/C line for the auxiliary unit. Off Campus was the only shop willing to work on the problem. They were open to all options to solve issue.Couldnt be happier with the professional manner in which they handled my requested work. Will definitely recommend Off Campus to others.

Jk
Review №50

I left Waterbury C.T on my way to Denver C. O. On November 11th my transmission started slippin in the middle of the night I 80 west... I pulled in a rest area for the night... Called Triple AAA... In Rhode Island they in turn with the the local Triple AAA reps.. Who contacted Off Campus Auto Repair... This was 5am the 12th of November at 4pm my van was back up an fixed.. I continued my trip to Denver the next day... An made it back to Waterbury Connecticut November 19th... Thanx guys... My van is still running ......

Ka
Review №51

This was my first visit to Off Campus and the only things I needed were oil & filter change, tire rotation, and new windshield wipers. The price seemed fair and the staff were professional and pleasant. I appreciate the fact that they wiped down my car’s interior and key fob before returning to me.

Ju
Review №52

As always, great service from Off Campus Auto Repair! Keith and his team are always honest about what needs to be done. I trust them to do quality work at a fair price. They also give me a loaner car to get to work!! Thanks guys!!

Th
Review №53

Great service and welcoming customer service

sf
Review №54

Great reception when I arrived. Vehicle done when promised. Detailed report of work upon completion. Thanks team!Update ... they diagnosed and repaired an issue that the dealer had been unable to fix. They did it quickly and found a way to leverage the part warranty to reduce my cost! I am so appreciative of the work they have done for me and encourage everyone I know to work with them!New update ... great team at Off Campus! Front office staff ask the right questions to understand your problem. The the team in the garage takes care of business. Things are done well, on time, and the prices are certainly fair! And now I can get the doors off my Jeep again. Keep up the good work :-)

Lo
Review №55

Great customer service and trustworthy! James explained the repairs that I needed thoroughly and the costs up front. No surprises. The car had to be towed and this experience was also seamless. This auto repair place is a hidden gem in Coralville-Iowa City. Highly recommend!

Ch
Review №56

I travel halfway across the state for work. I started having car trouble later on a Friday afternoon and managed to limp into this shop. I was treated with nothing but respect. I received a quick diagnosis. The part arrived promptly, and I was on my way again an hour later. The waiting area was clean and comfortable. The estimate for the repair was accurate, and the price was very fair. I cant say enough about Off Campus. If I lived locally, I would be a loyal customer forever. I recommend them in a heartbeat.

Pa
Review №57

The service was awesome and the staff was very professional! I had a lot of questions and Brad answered all very politely. They completed a very thorough inspection and all issues were outlined in the statement. I needed a ride back home and Karen was amazing! Thanks to everyone!

Ma
Review №58

I had an old junker of a car with an abundance of issues over the last year and a half. Off campus auto repair was the only place I went for repairs and they really do an excellent job with communication and customer service. Its really nice to be able to borrow a car for no extra charge while yours is out of commission. I would absolutely recommend them to everybody in the area.

Ri
Review №59

Great customer service! Off campus offered great value. We really appreciated the free loaner car while we were having our alternator replaced.

Kr
Review №60

Great experience at Off Campus Auto Repair! They got me in quickly and communicated clearly with me throughout the process.

Me
Review №61

Excellent service, friendly team, prompt on completion of service!! Best place in town for auto repairs !!

Je
Review №62

Always had great service since I started coming here in 2016.

Kr
Review №63

Excellent, knowledgeable, and friendly service. Have been taking all of our vehicles there for years. Totally trustworthy and never tries to sell you more than you need. In fact, they will give you a heads up and let you know if something will need to be done down the road, but not quite necessary yet. Loner is nearly always available. Absolutely the best!

Li
Review №64

Prompt, professional, friendly service. Detailed accurate estimate. Pointed out a couple of issues from safety inspection which didnt require immediate attention. No pressure for extra/unnecessary work. Loaner vehicle makes getting repairs done during the work week very convenient. First visit to Off Campus, but I will be back with future maintenance & repair needs!

Ja
Review №65

Theyre good at what they do. Theyre honest with their assessment of my vehicle. And, theyhave become trusted friends over the years. I would never consider going anywhere else.

St
Review №66

I took my car to the dealer for a problem with the heater and they recommended replacing parts with no option of anything less expensive. Off Campus Auto Repair suggested trying a flush of the heater core first as a much less expensive option. I am very impressed they suggested the less expensive option.

Bi
Review №67

Great service and convenient! They even helped diagnose a warranty issue from their inspection. Will be back!

Do
Review №68

I enjoyed dealing with James, felt everything was explained and no pressure to make an immediate decision. This is my second dealing with Campus and I will be back. Thank You.

Br
Review №69

Awesome shop! I came in that morning needing an oil pan replaced and had to take the camper off my truck. They had a secure storage I set it in while the truck was in the shop they got me done and back on the road that same day by 4pm. These guys are awesome! Highly recommend them

Th
Review №70

From the initial phone call with James to the completed repair, I was treated with utmost respect & professionalism.Not only was the required repair done in a timely manner, it was completed on time & under the estimated cost.I’d recommend them to anyone.

Me
Review №71

Great professional customer service. Very efficient and reasonably priced. I will definitely be back. Thank you Keith and team.

D
Review №72

Off Campus Auto is a legacy business in theIowa City area, known for the quality of their work over several generations. I have never been disappointed in their service, either ona regular or emergency basis. I would give them one of my highest recommendations.

Je
Review №73

I went to Off Campus Auto to replace a headlight that was out. James was extremely helpful and took the time to explain to me exactly what needed to be replaced and showed me exactly where on the car they would be doing the work. I found this reassuring compared to most shops who tell you what the repair costs, but don’t bother to fully explain what exactly they will be doing. I definitely will be returning to Off Campus Auto for all of my other car needs!

Ha
Review №74

Fixed car so it could be driven back to Chicago. Car ran well yesterday, no problems. Thank you very much💯🎯Hal Eckert

St
Review №75

Straightforward evaluation and estimate. The work was done on time with quality parts. Got to use a loaner while the repair was completed. Exceedingly professional care!

Na
Review №76

I used Off Campus Auto Repair for an issue in the ABS and skid control module that was causing my battery to drain, I took my car to Off Campus and they were very professional and diagnosed the problem and fixed the issue, I was very satisfied

Ba
Review №77

Off Campus always does a great job, is honest, and wonderful. They went out of their way to get our daughters car into the shop over the holiday. I would highly recommend Off Campus!! Weve used them for years and have never been disappointed.

be
Review №78

James was helpful, and the team was able to look at my car faster than expected.

De
Review №79

Campus was prompt in getting to my home to replace my battery. When the issue posed to be bigger and the car needed to be towed they kept me informed as to what was happening daily. They were even able to bring my car back as I was out of town on an extended stay!

Je
Review №80

Awesome service. BEST

To
Review №81

Hands down one of the best car repair shops in the Iowa City area! This is the only place I will take my cars!

Gr
Review №82

Our college students car stalled at 9:00pm in Iowa City. Harold was right there to tow the car to Off Campus Auto Repair and helped immensely. A loaner car was arranged right on the spot, after hours, and our son drove it back to his apartment. The following day Brad was very good at communicating the process to diagnose a cause and his calm demeanor was assuring. It was immediately relieving to pull up to the facility to pick up our car. Very clean and professional. If you need trust and confidence in auto repair in the Iowa City area, use Off Campus Auto Repair.

Ka
Review №83

Extremely helpful and kind staff. They answered all of my questions and explained everything in great detail.

Ja
Review №84

James and co. were very helpful!

Jo
Review №85

I dont have just anyone work on my vehicles. I have great care and satisfaction from the whole crew at Off Campus. Been going there for a few years and see no reason to go elsewhere.

pa
Review №86

You men and Ladies do great work.... I tell you what may be wrong and First you Inspect & check if that is the actual problem... Then you call me & explain what you find.... And you will not work on my Vehicle... Until I give you the green light to do the Work.... Excellent... Thanks

Ph
Review №87

Great team working thier and fast service and loaner cars and honest people.. these guys are the best and they keep you informed throughout the entire process, i had my wifes front breaks replaced, the loaner car was an awesome treat for the few hours i needed it...another time they fixed my tire rods they do a great 👍 job,this time I got my wifes oil changed and had to tires that were leaking at the bead fixed. Once again great job guys, this time I got the breaks checked and all is well

Ch
Review №88

Clean office, professional, explained everything to me, cost was average compared to other auto shops. Definently will go back. Thank you Off Campus Auto.5-29-20 had oil change done. You guys are great. Thank you off campus.

Je
Review №89

Flat tire heading out of town late afternoon to teach a class in Cedar Rapids an hour later & AAA put Off Campus in touch...they contacted immediately, towed my car to shop & put me in loaner in time to be only 15 minutes late...new tires were on & related work done by next afternoon. Thanks again for saving my first class at U Iowa & turning what could have been a major problem into just a minor inconvenience.

Je
Review №90

Great to work with. Easy, reliable and great service. Thank you!

La
Review №91

I really enjoyed my experience at Off Campus Auto Repair. It was easy to make an appointment with them and they got my car in right when I got there. You can tell they really care about their customers in the way that they communicate and the quality job that they do. I would recommend this place to anyone in the Iowa City/Coralville area!

Al
Review №92

I couldn’t have asked for a better experience with Off Campus Auto Repair. I dropped it off and was able to pick it up the next day, which is ideal with a busy schedule. The fact that they have loaner vehicles if they are working on your vehicle is amazing!! I definitely recommend them!

Al
Review №93

My car would not start and my AAA roadside assistance recommended Off Campus Auto Repair. The folks I interacted with throughly explained their procedures, kept me informed throughout the repairs to my car (it would not start which was due to an error in the A/C), and were transparent about timetables and costs upfront. They followed through on their proposed timeline. While I hope I do not have more car issues in the future, I will definitely be heading back here if I run into any issues.

Ma
Review №94

I have trusted Off Campus with vehicle care and repair for 40 years. Appreciate the communication regarding repairs and costs. The car loaner service makes it easy to use Off Campus.

Za
Review №95

Nice staff, knowledgeable about the work they do. However, the price is were they lost me. I understand that its payment for a quality of service, but the amount quoted was just too much for what I needed done.

St
Review №96

Keith and his staff I have cared for all of our vehiclesKeith and his staff I have cared for all of our vehicles Over the last 25yrs.Not only do they carefully explain the issue but they’re also quick add whether a problem needs to be remedied immediately or at a later date so as to not “Pad” or inflate the charges for in a designated repair. If they keep my car for a day they have a loaner for me to drive at no charge. This service in itself is almost unheard of in this day and age. What I know at the end of the day is that not only is my car fixed right but that The attention to detail is exceptional. We’ve always been treated like members of the family.

Gr
Review №97

The Air conditioning in the vehicle works. Happy with the work they did so far, this is two days after the work is complete this review was formed

Je
Review №98

Super quick service. Tow truck arrived in about 15 after calling, & we left the shop 30 minutes after that with a rental! Repairs were complete the next day before noon! Fast, amazing service and I was updated every step of the way by either a call or text.

He
Review №99

Friendly staff that knew most customers on a personal level. Oil change was done quickly and the price was fair.

Li
Review №100

Keith and his staff are great to work with. They work very hard to determine what the problem is with your veichle and the best way to fix it. They are all very knowledgeable with all makes and models of cars, trucks and vans. Im extremely grateful to have a repair company with compassion for their clients!

Information
44 Photos
100 Comments
4.8 Rating
  • Address:390 Westcor Dr #14, Coralville, IA 52241, United States
  • Site:http://offcampusautorepair.com/
  • Phone:+1 319-545-4311
Categories
  • Auto repair shop
  • Automobile storage facility
  • Brake shop
  • Mechanic
  • Oil change service
  • RV storage facility
  • Tire shop
  • Trailer repair shop
  • Transmission shop
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Health & safety
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations