My experience was amazing. The service is outstanding and I was treated with such care and patience. I feel so much better now that they take good care of my feet
Always professional staff. Highly recommend. Very knowledgeable
I have many feet problems. I couldnt walk around without severe pain and it was excruciating, I had shoes made and for the first time in 10years or more, I can walk around with no pain. Its amazing how much better my feet are 😊. Thank you advanced steps for giving me my life back.
I was just examined for diabetic shoes by one of the kindest and most knowledgeable people I have ever met. I would classify this business as A1.
The service is amazing. Very caring and very professional work ethics. A very clean and sanitized environment.
Absolutely amazing and courteous staff!!!! I was beyond pleased in every way with this place. My father was in need of custom diabetic shoes/inserts and the staff at advance step were so helpful and informative and made the process so comfortable and stressless. Probably the most positive experience Ive had in any medical setting, anywhere. Thank you all for being so kind and helpful!!!! I wish every medical office had the empathy and practiced professionalism as these people at Advance Step do.
Very nice and professional people. This is the best place for diabetic shoes. They do their very best for their customers
If I could give them a 0 I would. Husband had appointment back in May for fitting. Here it is the end of August and no shoes. Only after threatening them with a call to the VA Hotline did they call and say the shoes were in and the inserts were ready. We go in and the shoes were the wrong size,(at the fitting we told her they had to be bigger because of my husbands unusual feet), but shes the expert. That was a week ago. She said shed order a new pair and would call this week. Here it is Friday, theyre closed till Tuesday and no call, no shoes. Pretty poor service all in all.
They are fabulous! Friendly, courteous and efficient...my husband’s feet have improved tremendously in a year’s time. Much gratitude to each of you!!
This place is GREAT! My dad has been getting his shoes & inserts here for a while now. All the employees are so very nice & helpful & they accept his V.A & Medicare. I recommend them very highly.
Really was impressed with the staff very courteous and professional, its been almost a year and still dont have my shoes it was suppose to be 8- 10 weeks me and my daughter been calling leaving voicemail and no return call back the last time i talk was about3-4 weeks ago and i was told they be ready in a couple of weeks, hello been calling and still nobody picks up or returns message, guess we gotta go in person to find out whats really going on, very frustrating, i need my shoes i cant hardly walk or go anywhere to enjoy life, shoes already been paid just waiting and waiting
Courteous staff at first visit. But, never got shoes. No one answers phone, been given the run around, and my dad has never received his shoes. Have to go back to Dr and get another referral for a different place. Been waiting almost a year and they keep saying the shoes arent in, or they are in, just not ready. Terrible!
The entire staff is awesome
Very friendly and professional staff. Experts at working with diabetics and navigating todays Medicare maze. Because of their reputation for excellence more and more customers are patronizing Advanced Steps; therefore, patrons need to be patient because their standards of service remain high.
Amazing place !!!