Great store for all different types of arts and crafts
Selection is limited and the stores checkout line is a bit on the slow side. The staff is very pleasant and greets you as you come and go. Nice training. Location: it is in the middle of a busy intersection. If your Maps or Waze takes you on the back roads, listen to it! You will see why. It is always better to use side streets and avoid Newport Bl. & 17th St. like a plague! 😉
Great place for all kinds of crafts. Very well organized store, clean, with a variety of supplies. Friendly employees. A little pricey sometimes but overall worth it.
Every time I am here I am greeted with employees that care. They are friendly, knowledgeable and it makes it feel okay to ask a million questions about whatever new crazed idea i got for some NEW DIY i thought of that day or week.They have been very accommodating to me as a customer and I appreciate that.
Nice selection. Very organized. You can tell the employees pay attention to detail. Prices are on par w/ Hobby Lobby.
Great location. But way over price. But, the staff are nice, just need to train their cashiers a bit more.
Bought my wife candles here, love it.
Had great customer service with the photo framing department, really saved me!
Love this store! Staff is always very friendly and they have a large variety of art supplies and alot of fun projects to do with your kids
This is a great place for craft supplies. Reasonable prices, friendly staff.
Staff very efficient and helpful in enabling me to quickly find what I was looking for.Congrats!
This is a really nice and clean store. Everyone was really friendly while still distancing and seemed to be cleaning everything after it was touched. Very safe.
Glad I dont wrk here, Id never bring home a paycheck!!
Always fun to go here, love all the holiday (whichever one is coming up) things they have. Everything that you could need in crafts, floral, kids, adults and in betweens they have it all and more. Staff is helpful and informed. Good sales and inventory.Clean and easy to find what you need. Masks worn and good social distancing.
Great location, next to Trader Joes. Staff is friendly and the store is organized. Sign up with email and get extra discounts and coupons. Great deals on art supplies, baking tools, holiday decor and more! Long time shopper.
Organized items and helpful friendly staff
Very nice, I like
I always find what Im looking for! Staff is friendly.
Great, an employee helped me find what I was looking for !
It is full of Halloween stuff at great prices. I bought a prosthetic witch nose for only a dollar! Great help at the front desk as well.
So much fun doing all the crafts that are available
So much inspiration, just walk around & it will find you.
Has everything you can possibly need for crafting
Great holiday values. 50% off of all holiday crafts and decorations. Candles are amazing.
Store was clean and organized, the staff was very friendly and helpful and the check out process was very quick. There was a young associate assisting a woman and he remained very calm and polite even when she raised her voice at him and requested a manager.
Good selection of picture frames.
Limited scope of items and prices seemed on the high side.
Nice items but fairly pricey.
I buy everything for my DIY projects there, love it
Always has the paint I need and is cheaper than Amazon if you get on their savings program.
Easy curbside service!
Great selection and great people
Friendly staff make shopping for arts and craft supplies a breeze
Very friendly. Just didnt have the pastels I wanted.
We love Michaels they always have great deals the people arent too nice in there the workers but other than that we could always do things by herself and Michaels its a lot to look at
Always great customer service. Very good prices, especially if you sign up for their rewards program.
I had never been to this store before because I have one very close to my home. The Michaels I usually go to was out of the supplies I needed and the CM location had it all. Not knjh did they have everything I needed in one shop, but the store was clean and well organized. The checkout process was painless (I had a return also) and the cashier went above and beyond to make sure the transactions went smoothly, coupons and all!
I got a new cookie sheet. LOVE IT !!
Very helpful framing section. Fix my problem without costing me . Love this type of service
It was great we found just what we need.Dauther made a book and sign to so her dauther my grand dauther how and when to be moddestThe sign was isnt moddest the hottest . Alone with that she wrote a book ...of pictures of her and a friend as to just what was modesty .....I turned out nice . A Good Job !
Great customer service!! 💕
I got cheap paint and a good cheap paint brush
Fantastic craft & hobby center with great customer service and always very friendly staff. Return policy is best ever too!
Best place on earth other than Disneyland
I used to be the inventory control clerk here. Still have everything I need
Michaels is a nice place, and its easy to take advantage of their coupons if you have their app. Its kinda a 50/50 chance that theyll have a staff member that knows how to help you find what you need of youre not sure, and many of the local craft stores will have what youre looking for at a better price and have more expertise to tap into, so make sure you check there first.
Had to give this place a five star review simply because the cashier was really sweet and honored the pricing that was on the shelf instead of what the item apparently cost. Unlike other stores, this one didn’t really have too many employees on the floor so we had a bit of trouble navigating our way throughout the store to find what we needed. It was pretty busy on a Thursday but luckily there were two cashiers instead of one. No coupons were used on this visit but again I appreciated her kindness in honoring the price tag.
Now who couldnt love going to Michaels! They have everything under the sun this one is fully stocked always has a lot of staff on the floor ready willing to help can help you find anything and if they cant find it they can probably tell you where you can I love going here I love the variety no matter what it is this is the place to go no matter if youre making something small or you just need to repair piece of jewelry they have lots of stones lots of little pieces that you can use to not only repair but make your own jewelry so over all this is the place to go for handicrafts and home decoration!
Didn’t know they closed 15 minutes early ...
Its a Michaels. Everybody knows that. But it is a pretty good one. All the regular arts+crafts stuff and a solid selection of seasonal stuff, plus the great coupon discounts. The management at this one seem to have the staffing thing figured out well enough. The staff are knowledgeable and shift over to support checkout when the lines get long.
I really enjoy shopping at Michaels. They have so much wonderful items to buy.
Lots of items. Good sales. Pretty busy location!
Friendly clerks easy to navigate store had what I needed
Nice selection of seasonal merchandise and great sale items.
This recently visit was excellent in compare to the last time I was there. As soon I entered an associates ask me how she can help me, she guide me and provide additional information that was essential. I ended finding what I was looking for and additional items. Thank you for your assistance.
I have shopped at Michaels for years since I was a child, and this was my first visit to the Costa Mesa location. Worst experience I have ever had. The staff that work there dont care to help and have a condescending attitude. I will never return to this location.
Ive always enjoyed my shopping experience there and they have wonderful coupon days that you definitely have to check out worth your while
Not the best, couldnt find any staffs to help me with getting what I needed up top. I ended up pushing the ladders and climbed up myself. Im afraid of height. Not very dirty and no way near neat and organized. They are getting paid hourly, but dude, do your job as if its your last job, or else, quit. Find something better where you can be more productive!
Always love the variety of craft supplies. So far I always have found exactly what I needed. Great sales too and good coupons online.
MJ was extremely helpful with all of my projects. I felt that I could share intimate details of all of them and she was there to help. I really enjoyed how she reacted to my company name. 😁 I met some extremely interesting customers as well, all sharing ideas, solutions, inspiration among the isles.
The employees of this store are incredible. They are knowledgeable and friendly. Trained very well. I know when I go to Michaels I am going to receive wonderful service!
There are a lot of good things about Michaels. But I am speaking to this visit and recent experience. They dont carry anything in the wedding section except white and burlap. There are other colors involved in weddings and its frustrating not to find them. Theyre fabric paint were low, not many to choose from not many colors. I returned to the store on this day with a coupon I received after a purchase the previous day. The coupon was for 40% off. I went into the store specifically to buy an item that was a little more than I would like to pay for. I ended up buying several products, only one of them was on sale. I went through the checkout and left the store then checked my receipt and found that the coupon had not been applied to any of the items. When I read the fine print on The Identical coupon, I was given after my purchase today, there were so many limitations and exclusions that I cant even think of anything that I would buy from them that wouldnt be excluded. Really a Shameless and deceitful ruse to bring people in. It just made me angry and makes me want to shop elsewhere.
I looked this Michaels because it was clean, well lit and had the supplies I wanted. I love that I can use. 50% off coupon! Great location.
Great help and very polite.
Lacking in customer service. Makes you feel like an inconvenience. Was there to pick up some crafts, and didnt realize I left my wallet at home in my other purse until I got to the register. Honest mistake, happens to the best of us. Apologized to the clerk and she just seemed annoyed. She put my bag of stuff aside and mumbled something under her breathe as I walked away. Very rude. Very unprofessional and immature. Who are you hiring Michael? These people represent your business. No matter what great goods you may provide, at some point no one will put up with such poor treatment.
Friendly helpful staff. They always have special coupons to help keep my projects prices down. the store is always clean. They are constantly getting new products. They are my favorite Michaels store.
I love this Michaels. The people working there are always so friendly and the store is always clean and organized. They always have what Im looking for when doing random crafts and at fair prices to boot!
Best craft store in town, they have everything you can think of and the prices are fair.
Great deals.
Well organized store. Very clean and perfectly maintained. Staff are very low key and friendly. Never too busy for a quick shopping stop.
If you want real, this is it. Get your email registered and you will get a coupon for 40% off 1 item. Weekly ad in papers. Once a week you can get a great deal on some quality. Makes sense.
Great customer service, they even helped us out to the car with our purchases.
Locally one of the closest craft stores
Super nice and friendly cashiers not the cheapest place to buy items i sometimes need but they have them so what the heck. The coupons make up for it. ;)
This location has a decent craft selection but art supplies and yarn are a bit limited. Always offer coupons to keep the prices decent.
Terrible ManagerOn 01.29.19 I saw an item online at this location for $7.99 (needed 6 of them) went in store around 2:30pm and found the price to be 12.99. I asked what’s the deal with that. Cashier says oh thats online only price. Fair enough! But the website said that you can buy online for $7.99 and pick it up in store same day. I told the cashier who asked the manager and the manager says: you would have to come back tomorrow!I then showed her Michaels website where it stated “SAME DAY PICK UP” Manager did not like that at all.. She says: you would need to buy online and have to come back and pick it up much later today..What on earth lady. Why are you trying to push customers out the door? I ended up paying $25 more than advertised price. This lesson of buying this product on amazon cost me $25 so thanks to that Manager, I will buy decorations elsewhere ;)
Love me some Michaels! Something great is always on sale and if not be sure to get the weekly coupon! Such cute decor!
When I shop at Michaels I have fun looking through arts and crafts. The sale rack has an item I seem to want or need. Cashiers are friendly and helpful.
Staffing was great there was no wait to pay for items. Ask a question and was taken to where item is. My shopping trip and a wonderful and quick experience.
Good
Good location and has just about everything you need for your crafting needs. We actually purchases most of our school supplies here. Never to busy and good parking makes the shopping experience great.
While I didnt find what I was looking for, I did find something I could use. The girl at checkout was so helpful in helping me get back Michaels text messaging. Im happy for her patience with an old lady.
Very helpful workers, guided us to all the things we needed for our project.
Artist here. Okay place if you want a quick deal. Coupons are always available. However, the selection is terrible. They never have the specific paper I need. Always try and call first to see if they have something you need in stock
Very helpful staff, organized. They almost have everything that you need to make ideal crafts. Very good prices too.
The employees are really nice and found what I was looking for in a really good price. Watercolor, brush set and a drawing book each $5 which totaled $15. Good material and all worth the money and go.
Was looking for the scented stickers on line it showed they had seven in stock. Asked the employees were can I find them and they just told me to go on the clearance aile. Was all over the store looking for them didnt find them. I think they should have try to make more effort to help me find them not just to point them were might they have them.
Michaels is such an amazing place it has everything, I am glad their is one near me!
Love this store, there is always something I can use for my crafts!
It always has such amazing decorating materials from which to chose from
The employees are nice and helpful
Michaels arent my favorite place to go in, they havent changed in the past 20 years. Tiny aisles sales associates are sparse to come by. They do have a wide selection of items when you wade through all the other things to find what youre looking for. This one is no exception.-parking at this location is sparse you also have to compete with people that are shopping at PetSmart for spots.
Crafts. Love the store fo for the kids however it is lacking in professional artist supplies. Not a place to go if youre looking for stuff that are tools of your trade. Great place to go for school projects fun with your kids small or can crafts projects that kind of thing
Great store with a wide assortment of goods to choose from. Prices are very good as well and if you join their club you have access to even more savings.
My go to place for all my craft needs. the staff is extremely helpful and often able to assist in finding an item i otherwise would not find.
I didnt have enough cash for a special purchase and a cashier helped Me by taking the time to delete a few things so I could leave the store with what I need despite circumstances. Grateful for kindness and a willingness to help me even with a few people waiting.