The best. Honest, efficient, competent, congenial. I moved to Long Beach, but its worth it to me to drive to Costa Mesa to have my car serviced by these very busy professionals.
Fitzgeralds slogan is Where service is everything. I dont think much of business slogans but I couldnt help but think about how true that statement was when it comes to Fitzgerald.Everyone I met was very professional, communicative, calm, friendly, knowledgeable and patient.It wasnt intimidating and I didnt feel like they were trying to hurry me out the door or take advantage of me lack of car knowledge either.I went in for the AAA approved multi-point inspection. I dropped off my car and they took it right away. I was about to call an Uber to go home and wait but they offered a driver to bring me home. The driver was friendly and professional. when the car was ready, they called me and let me know what was wrong with my car. They didnt push any services on me or tried to up-sell me anything. They just gave it to me straight. They answered all of my questions and made me feel valued as a customer.Theres a reason they are one of the best rated mechanics in town.I would recommend to everyone. I feel bad I didnt discover them sooner.
My husband and I have brought our cars here for several years now. Both Pat and Dan always take good care of us. They are courteous and professional. The repairs are done in a timely fashion and I’m happy to have a local garage we can trust! My Chevy Tahoe is 20 years old, 176k+ miles and they are helping me milk every mile more I can get out of her!
The people are kind, helpful, efficient and the service is excellent! We are multi-year repeat customers and choose this business out of all others for our car care.
We have been going to fiyzgeralds for about 15 years. Im sorry to say the service has gone down hill. Ill find another place
After my vehicle off for a repair, I received a call within 2 hours to review of outstanding maintenance issues. Since my repair was cooling system related, I was informed of additional maintenance items in this area. Overall there were no issues with the repair. When I picked up my vehicle it was clean and the bill was fair.
So far only did oil change + inspection with them, will go for more when the time comes.nice people, quick service, fair prices.
Shout out to Fitzgeralds for the A plus service they provided yesterday. I have had the same mechanic for many years and hes wonderful- but he takes a long time to get the job done. As a stay at home mom with a lot of errands and two toddlers, being without a car for days on end is just not a viable option for me anymore. I was recommended Fitzgeralds as a quick and excellent mechanic. They were great and got the job done in one day. Clean, prompt, professional and straight forward. Ill be back!
Fantastic shop. My vehicles have been serviced at Fitzgeralds for 20+ years. Dan and his Team are the best
Knowledgeable and listens to customer. Was treated better than at the dealership..
Fitty fitty Fitzgerald is the best in the business.plus hes got a huge Wang.i would highly recommend anyone with car troubles go to Big Fits.PRONTO!!!
I took in my high mileage 2003 Accord needing work prior to SMOG. There were 3 or 4 codes which needed fixing before it would pass. The guys did a great job of diagnosis and repair, the cost was as I expected and they got my SMOGed car back to me in a couple of days. Theyre a likable bunch over there and I give them my top score. Thanks guys !
Excellent service, fast, professional. I’ve looked at a lot of shops in Costa Mesa and this is the best place for general auto repair in town.
We came to Fitzgeralds Auto Care Center with a ‘78 Chevrolet Corvette that hadn’t been driven in 25 years with an interior occupied by a family of rodents. We just wanted to see if they could help get it running again. Less than a year later, we are driving that car with an upgraded engine and a beautiful totally reupholstered interior along with other improvements, all at a reasonable cost. Kudos to Dan, Pat and the whole Fitzgeralds team for a job well done.
The quality of service has been consistent throughout my life as a customer, some odd 17 years. In high school (2007), Dan took the time to check out an old roadster after hours offsite and advise me whether or not to proceed. Just the other day (2019), he jumped in my inherited 2006 Ford 4X4 to help clarify the noise from the front wheel well. The people here know cars, clean waiting room, clean restroom and no nonsense (but you could probably figure as much just chatting with Pat at the front desk). Good people, good business and highly recommended.
Honest Mechanics with a crystal clear and seamless operation! My brother has been an honest mechanic for 25 years, but hes too far away. So I have seen and heard about a lot in this business. This was the 3rd place I took my used car that I had purchased. These guys not only saved me over a thousand, but kindly and patiently explained to me why I did not need the recommendations that the other vendors had made. They also fixed one simple issue for free, and made sure that I got a discount that I would have forgotten to ask for. For both my oil change, smog/inspection, and repair, I would show up, drop off, get shuttled home and then picked up when my car was ready. I never had to wait in the waiting room for long. Everything was seamless. Very well managed, professional, clean, and friendly. Everyone upfront was very knowledgeable, including the owner, who was always in. Best service Ive experienced in 25 years! Expect more of the same.
The BEST service ever!!!!Pat and Jim were amazing! When I first called about taking my car in, Pat was so welcoming and took the time to walk me through the potential next steps for my car. I’ve never had a service manager have so much patience on the phone with me and help me feel supported during this tough time with my car.Once I took my car in, Jim took care of the communications with my car and went above and beyond from start to finish. He built rapport, greeted me by name right away, and was completely honest and upfront about my cars situation. Jim’s customer service is top notch and it’s rare to find a person like him in this business that genuinely cares about each customer.This is my first time coming to Fitzgerald’s and I’m sold - My car has a new repair home without a doubt! Pat and Jim even gave me a free car wash coupon after my car checked out just as a random thank you for taking my car here for this larger than normal car issue I had. I know these freebies won’t be given out all the time nor do I expect that each visit, but WOW what shop goes to this extent to make its customers this happy. I’m still in shock that places like this exist and are so good with service. Never once was I pushed off the phone because they were too busy etc they always took the time to take care of my questions and requests.Bravo to Pat and Jim- I’m referring everyone I know to Fitzgerald’s! Thanks for genuinely caring about the people who drive the cars - you guys are the best!
My first experience dealing with Fitzgerald Automotive was outstanding. Very professional and reasonably priced. I definitely recommend this shop to anyone who needs honest Automotive Services.
The staff is so kind and they do great work!
Excellent service, very friendly staff and quick service. They are detailed on what services your car needs and explain why. I would definitely recommend Fitzgeralds Auto Care Center to everyone.
I never have to worry about my truck when I bring it to Fitzgerald’s. The inspections that they do during an oil change leaves me feeling safe when I drive off. Dan & Pat also keep me up to date on items that will need my attention soon and those items that can wait. No pressure selling here...just good customer service and satisfaction!
Walked in for a smog check and was handled quickly and efficiently. We had Fitzgeralds rebuild the engine in our Ford several years ago, and the service is still excellent.
Great service. Fair prices. Awesome staff. The moment I walked in and was greeted by Dan, I knew had found a great place. Do yourself a favor, if you need a smoke check, go to Fitzgeralds. They do the testing and are certified to fix issues. Do not go to a smog check station only. Great communication, proper estimates, no up selling. I will be back.
Fitzgeralds replaced the front brake pads on my 2014 Toyota Tacoma. The service was quick and easy. They were friendly and helpful over the phone and in person. Overall, a great experience. I will return for future service.
Accommodating, friendly and thorough. Quickly responded to my needs and help resolve the issue of my door locks and window controls.
As a new customer, I was very impressed with the friendliness of the staff. My SUV was inspected and did not need additional work. The results of the inspection was thoroughly explained to me. Most important, they did not try to up sell additional work. Very professional!
So clean and organize
Single mom with really no complaints about previous mechanics. However Fitzgeralds has the most amazing staff! They have the kind of hearts you want in a physician. I think they treat cars the way your dad did, ensuring your safety! Im in love with everyone there, Dan, Pat, Joe, and the other guys that i didnt get names of. I feel so safe in their hands. I will NEVER go anywhere else. You want a well running car that you feel completely safe driving take it to the Fitzgerald family.
Friendly staff, excellent service and prices, in and out quickly for standard maintenance.
Dan and Crew are great! They are always ready to help. They have assessed my automotive troubles, provided reasonable estimates for parts and labor, then completed repairs as promised. The shop is conveniently located near my work. I am a satisfied customer. I recommend Fitzgeralds Auto Care Center to my family, friends and customers. Loved It.
Used twice and are professional and easy to deal with.
Hands down the best service center for your car around. I completely recommend them. Do not hesitate to take your car or truck there.
Honest, reliable, reasonable costs, works within your budget and needs, friendly and personable.Ive been taking my cars to Fitzgeralds for 7 years now and have always received great service. It took awhile to find an honest, reliable mechanic in Costa Mesa who would tell me when I needed minimal work done rather than major service and prioritized needs to fit my budget.Dan, the owner, is a great guy who is straight with you, very easy to communicate with, and you can tell that he has you and your cars best interests in mind in order to establish a meaningful business-client relationship.When Ive dropped off my car in the morning for work to be done, they even gave me a ride home. The mechanics Ive spoken with are well-trained, friendly, and really know their trade.Fitzgeralds is clean, organized, and they treat the interior of my car with care, too.Great auto mechanic shop!
Excellent service, very friendly staff and quick service. They are detailed on what services your car needs and explain why. I would definitely recommend Fitzgeralds Auto Care Center to everyone.
Ive had some very bitter experiences with automotive repair in the past, so I was careful to investigate Fitzgeralds before I called them. Pat, the service manager, is not only friendly, hes professional in every way.There is a rule in life you simply cant get around: You get what you pay for. Even if you decide to go with a less expensive place, it will cost you just as much or more than if you paid the right price in the first place.Im more than happy with the service I received at Fitzgeralds. They did a thorough check of my car and found a number if issues that I was unaware of, issues that left unattended, would cost me far more down the road.With Pats help we were able to prioritize the needed repairs with an eye to cost, safety, and reliability. Over the coming months I will have a car that I know I can rely on. It wont be cheap. Money is tight. But Ill know the work done on my car was done right.
Four out of five because nobody likes going for auto repairs just like the dentist. I am a repeat customer who is very happy with the quality care and fair prices. I feel lucky to have these guys working on my vehicles.
They are fast and efficient, they are honest and have high quality work!
Awesome customer service with fair and honest pricing! Most places try to take advantage of women but this place offers full transparency and never pushy. They quoted three different tire options for me to choose based on my budget. They gave me a drive home and always offer coffee upon arrival!
5 Star professional honest service and advice, at a very reasonable price. I took my Jeep Cherokee to Fitgeralds for a service and safety check. The entire experience was excellent from the moment I dropped the car off till I picked the car up. They gave me honest advice on any potential issues, a severity rating, and a price which enabled me to make informed decisions on work to be completed (not the money grabbing antics of some mechanics you encounter). Highly recommend
We just moved here from Texas. We have three cars total. We took the first two cars to different car dealers and had not good experience. The third car I decided to check it on the Yelp. Fitzgeralds is showing on the top of the list. I did smog check and basic inspection (the other two car dealers told us we dont need smog check--wrong information! No matter how new is your cars, you need to do smog check when you move from other state in order to pass the car registration. And you need to do the car registration within 20 days after arriving California). Pat told me the right information and told me I can do the registration in AAA if I am the member. So I can quickly finish the registration in AAA. They found some problems from inspection. Pat explained to me clearly and completely (I am very appreciate for his effort because I dont feel they like talk to woman patiently when I lived in Texas). When they fixed the radiator, they found the condenser stuck with the radiator because of too rusty inside the car. Pat explained to me again and even took me to see the inside of car. Although its a rare situation, they order the parts and fixed quickly. I am happy I finally found one place I can trust to maintain and repair our cars in California. Thank you very much, Fitzgeralds! You have a new customer here.
We recommended Dan to a uci student. She had been told by another shop that she needed work that would cost more than she could afford. She did not need such work. Dan repaired her car perfectly and within the students ability to pay. Long ago I recommended Dan to my sons. We still go to him.
These guys are honest and get the work done quickly. Very friendly staff too. I only take my car here!
If your looking for a auto shop thats honest and does great work with exceptional service these guys are it.
I was amazed at the true Good Old fashioned service provided here! They even provided rides to the customers which usually only a dealership will do! This is a place thats been in business since the mid 60s for a reason!
Great service!
Great customer service. Pat treats you like family. Very happy with the services and the time it took to complete.
Professional, friendly, skilled and trustworthy.
I just want to let you know your kindness made all the difference. It was very nice to use the A/C in my car. It is so good to be able to depend on someone that will seek to do their best. Thanks for everything.
Competence. Very VERY honest pricing. I got towed in, quoted 110 at the start, after they took a look and fixed the issue, they reduced the quote and I left paying only 66 bucks. Friendly. These guys will be my go-to mechanics in the future. 10/10
I am new to Costa Mesa and in need of some auto care. I found Fitzgeralds online and they had such good reviews that I selected them to take care of my car, and it was an excellent choice! They were very nice, professional, and treated me as if I was their favorite customer :) They discussed my concerns about my car without talking down to me, as have so many other auto care garages do to women.I would definitely recommend them and they are now our auto care center of choice.
Always friendly and amazing service. Extremely straight forward with honest and fair pricing. I completely trust them with my vehicle and highly recommend their services.
They did a very thorough diagnosis and resolved the issue with the first fix, on-time and under budget. I really appreciate their professionalism and dedication to their craft.Truly a top-knotch outfit! I wont take my vehicles anywhere else for service.
Really great experience here! They are really helpful and wont try to rip you off. They really care. Highly recommended!
Great service. Good prices. Friendly staff.
Great experience! Super honest! We were on vacation and had car problems which is scary because you dont know where you can go and theyll be honest with you but we they were amazing! Thank you for saving our trip!
They are our go to mechanics. Always honest and reliable. Happy we found them and so close to our home. When you need a mechanic for routine or involved work, give them a try as youll be pleased.
Honest work and prices and excellent knowledge of my newly acquired vehicle.
The folks at Fitzgeralds know cars and how to make them work properly. Their prices are fair and the work is done promptly. Hopefully I wont need their services often but I know where to go when I do.
Love these guys. Take my Outback and little Scion. Honest tells you like it is.
I have been using Fitzgeralds for over 20 years on at least 4 different vehicles and have never had a complaint or problem with their work. They stand behind what they do 100%. They are always busy which tells me they are popular, so I know when I do need work, I am not going to a drive-through to get it done. They will give you a ride home and come pick you up when the work is complete. I honestly do not know if their prices are competitive, high, or low since I have not had the desire to go anywhere else. In this day and age, integrity and professionalism is what I am paying for. Plus, it sure does not hurt to see an overly clean and at the same time very busy place. I have also sent at least 6 friends there for work and not one has ever complained about the service.
Came here to get a tune up in my Honda. These guy are honest and give a give a fair price. Never had any trouble bring my vehicle to this Fitzgeralds. Cant miss their spot on Placentia.
Well Im impressed. They diagnosed the issues and gave me a price. The next day it was finished, washed and for the given price. No UPs and no Extras. Im a believer now. No more dealers for me. Thanks Fitzgeralds
Great experience every time Ive gone. Highly recommended
Great servicing of automobile needs, exceptionally honest and friendly people and whatever is needed is accomplished as promised.
I was out of town on a business trip and these guys really did me right. Most auto repair shops you visit, you just know you are going to get ripped off. Particularly if you are out of town. Not these guys. They told me what was wrong and when I gave them the go ahead they fixed it right. Right away, and at a great price. I cannot thank them enough. For quality auto repair, you really can count on them.
I have a 2003 Honda and I needed a new starter Jim never called me all day because they had 30 cars they were working on I called him just before 5 this was my second call and he tells me my starter is going to cost me $680 really guys the part is only $130.00 youre going to charge $550 for labor. I obviously didnt go with their price got my vehicle towed went to where I usually go and only had to pay $280. AAA referred me to them which I made a formal complaint about. Pats like we got four point eight Stars so what what kind of stars you guys have you guys are a rip-off and take advantage of people. Funny thing is they had 3 of them just waiting for me to say something. So they could jump down my throat. Jim and Pat karma will get you guys.
Ive been going for over 10 years! As long as I live in the area I will always go see Dan and the gang at Fitzgeralds! Fair and honest, 2 traits you dont see very often. Dan will shoot you a straight answer any time!
Good service and I felt like the staff was making sure I was taken care of. Pat and Dan will get you handled.
Integrity is the core of Fitzgeralds with an emphasis on the highest level of professional skill. In addition to the care of service is the owners ability to relate with his customers in a warm and welcoming manner.
Great costumer service, great selection on everything.
A little pricey, but they do good work
Very friendly and extremely fast service, just went in for a AAA battery .
Competent, fair pricing, friendly.Repair was considerably less than dealer and they wont use cheap parts . Watch out for that at other places
I love coming here to get everything done with my car. Will definitely be back anytime I need something done employees are very friendly.
Ask for Dan!!
Fitzgerald’s is very professional, honest in their pricing and it’s a pleasure to speak with them.
Recently moved to OC from LA, and dealing with the terrible commute up to el segundo every day until my office moves. Of course, few weeks into this temporary commute from hell, my car started idling badly, backfiring, and generally just didnt feel safe to drive. Took it to my usual shop in LA and they just fixed the symptoms of the cylinder misfire code that my car was throwing. Drove it the next day, still didnt feel right. Started idling horribly again shortly after. Took it back in and they just kept insisting that I need a new car, they cleaned off some sensors but didnt do any real fixes. Surprise, that didnt work. At 13 years and 146000mi, my car is no spring chicken. But its been reliable up until now and Im not the kind of gal to just give up on something that could be an easy fix. However, my car felt unsafe to drive, was throwing a new code (engine running lean), and with this commute there was no way I could sustain ubering to work every day.So I took it to Fitzgeralds after a quick Google search, and they definitely lived up to the hype. Listened intently to my 10+ min spiel about what was happening and what I thought was wrong. I could tell they wanted to truly fix my car, not just put a band aid on some symptoms and call it a day like my last shop. I was a bit wary that they charge for diagnostics, but I wanted answers above all else so it was worth the charge (which is absorbed into the labor cost, if I remember correctly). After a bunch of fixes to various air leaks I had in my engine, my car is running even better than it did before this all went down. They ran everything by me, were incredibly thorough, worked in a timely fashion, kept my budget in mind when giving advice, and even gave me some tips on other ways to make my car run better without pouring money into it.Now Im confident I can get at least a few more months out of my car, and with a little bit more help from Fitzgeralds, maybe it could be years!
Very honest repair service.
2nd time visiting this shop and had great experiences both times. Appreciate their integrity.
Have used them for several years and find them to be extremely honest and helpful and their repairs have been great and they service my 57 Tbird which I would not take to just anyone I highly recommend them
Very very well informed and honest to the dollar
They are always good and honest.
Service was great. We were in a bind and Fitzgerald really came through for us. Thank you!
Been going there for years. Dan runs a great shop--competent, friendly and fair.
First time at this location. They got me out of a jam with a battery problemThanks guys.
Ill never take my car anywhere else! i first found these guys when my car overheated last summer. they were willing to stay a bit late on a saturday afternoon to receive the tow. fitz takes care of the entire familys vehicles and even gave us a quote for parts when my 13 year old honda died last year. now they take care of my new baby. even with a dealer warranty and free oil changes, i choose to go here. sure, you may save a few dollars getting service elsewhere, but you wont get the reliable and thorough service you get here! mechanics you can trust!
Despite the tiny hiccup with my last trip to Fitzgeralds, I would not hesitate to take any of my vehicles to Fitzgeralds. Dan and crew are knowledgeble, courteous and fairly priced.
I have mostly had pretty good experiences with this place.
Great mechanics. Great work.
Honest and reliable service!
Horrible do not take your car there they will take advantage of you especially if your a female
AWESOME! SUPER FRIENDLY STAFF!
They Get the job done, friendly group of guys
Thorough, knowledgeable, affordable and honest. All I want, thats all I need.
Awesome service. Ask for Tim
They are good but Overpriced. Go to them only when you have no other option. They will charge you 50$ for battery test. What a rib off.
They get it done, and they get it done right.
Very accommodating
Came in on a Tuesday morning. I was literally in and out in 14 minutes!!
Very dependable honest service