Our experience with our second purchase has been amazing. We are truly thankful with Mr Pastors’ help in making this second purchase completely satisfying! He has been really friendly and very attentive since day one! He was also part of helping us with our first car purchase.He made this whole process very simple. Would highly recommend any one interested in purchasing a car to stop by here!

Oscar and Kevin did a great job helping me find a great car. When I was returning my old car to storage, Oscar even came on his day off to assist me In getting my old car to where I needed to take it. Great costumer service. I would recommend these guys to anyone. Thanks again guys. Love the new car.

We communicated our expectations and needs to both Van and Chris, and they were able to meet our timing needs. In addition, our experience at this dealership was outstanding.

Great experience Jesse the service advisor was awesome as was the lot assistant. Everybody very friendly. I unfortunately purchased my vehicle at another dealership and bought an extended warranty thats only good at their location. That dealership makes you feel like theyre doing you a favor every time you go in. Any additional services will definitely be done by Connell in the future.

Tim Connell and Connell Chevrolet is the only person and company that I will purchase my Chevrolets from.It is a painless process.Mike Cassara

Excellent service. Had no appointment but they still took care of me very quickly with very reasonably costs. 👍

Max was awesome! I used to be a bmw owner and your service has become as personalized as their service.

Max was friendly and helpful. He listened to my needs and gave me a realistic promise time. He even gave me my truck back an hour and a half early.not only that, but he found a service bulletin on my brakes meaning GM is paying for it, not me 👍

This is the only honest dealership in the state of California. These people are top notch. I drove three hours to Connell Chevrolet and saved thousands!!! If you want a Chevy try these people first. Elise, Chris, Apryl and Mark thank you so much. Im a gamer!!!!!!

It was one of the best experiences Ive had at a dealership. Everyone was professional. I would like to recognize Ryan Studley, he always put his best foot forward in helping me get into the truck I wanted. Thats what costumer service is all about.

Ed was awesome. He was great at communicating the status of my vehicle. The parts I needed were a week out but, he managed to find the parts I needed at another dealership and got the repairs done in a very timely manner. He was also very accommodating to me as I had my two children with me. He allowed me to stay in my car and sent me my invoice via text message. The convenience and customer service were amazing. Thank you Ed.

Well...all the buying process at the beginning seem to be not bad. It appeared to be quick and easy. Unfortunately it has almost been a week since we signed the contract, put a 10k down payment, and until today, (almost a week later) we havent been able to drive the vehicle from the dealership. In addition to the 10k down payment, my wife sold her car to Connell Chevrolet, which was on the last weeks of her lease. I explained this because there seems that Connell Chevrolet hasnt been able to purchase the vehicle from Toyota and thats the reason why we cannot take our(?) new vehicle from the dealership, even though we already signed the contract and gave a 10K down payment. We are not happy we this whole process. For the last 10 years we have bought Toyota cars without any problems and they treat us very well there. This is the first time that after 10 years of doing business with Toyota we have decided to do business with another dealer. We decided to give Chevrolet a shot, and for our first experience with another dealer, Chevy really fell short. Im sorry to say this, but the difference between Toyotas and Chevys customer service cannot be compared.

What a great sales man very detailed oriented easy to talk to and they got me the deal i want. I would highly recommend this dealership

Tim Connell was great to work with. Got the C8 Corvette of my dreams.Exceptional experience. Zero gotchas or surprises and less than ½ hour of time in paperwork. Cant think of a way to make buying a new car any better!

The car buying experience was beyond my expectations.Stephanie made this process very easy, and without any mishaps.she was very pleasant to work with. purchased a new blazer. definitely will refer more people here. outstanding customer service. very honest people.thank you very much

Mike was awesome. Great communication, honest and sincere.Best service experience I have ever had.James Peacock

I can not stress enough how wonderful of an experience the employees I have had interaction with at Connel Chevrolet have made my experience. Going to dealerships has always been something I dread because of the salespeople latching on to whoever walks in and makes you feel bad about not wanting to irresponsibly buy right then and there. However, the experiences I have had at Connel is night and day, it really is! Even before I was ready to buy, I was treated with complete respect and was allowed to kind of breathe and not be hovered over. The buying process itself went great as well and I truly appreciate the professionalism and respect I was given.

Honest and upfront from the start. Great service. I would recommended. GilbertF was a great salesman and answered all my questions.

My experience first started with Evelyn who was extremely kind, respective and warm hearted. I believe she is the sales receptionists and told me some of her team has been together for nearly 20yrs.Pastor was such a great and honest guy. He worked closely with Finance and management to provide me a great deal. He also arranged with his colleague Oscar to have my new trail boss detailed and topped off with a full tank since he was off the day I picked up. He then followed up with me 2 days after purchase to make sure everything was as expected, I had my onstar and myChevrolet figured out etc.Overall, I couldn’t have been happier and love my 2021 Silverado Trail Boss!

Very professional and efficient. Was able to easily schedule maintenance with a call to the maintenance Dept. The check in went smoothly and the maintenance was fisishednaheadnofn schedule. Nice job team!

Gene And Tommy Gave Me The Best First Time Car Buyer Experience It Wouldn’t Have Happened Without Them Definitely Recommend Them To Any Person Buying A Vehicle

Connnell Chevrolet knows me and takes excellent care of me and my auto service needs. I love the simplicity of my Chevy Cruze and how easily it is cared for and the speed of service. My wifes Toyota seems to take a half day to service and she avoids taking it in. Not so at Connell Chevrolet. I only use this dealership even for oil changes

Mike is so professional and helpful! I come there just to see him as I live in San Clemente and there are closer dealerships! Mikes the best

I had a great experience on my purchase. From the moment I emailed for the availability of the vehicle, to driving to the dealership it was all smooth and quick. Phillip was the salesman, and he was of great help.

I’ve bought a lot of cars and this was. by far one of the easiest experience I’ve had even in today’s car buying world.

This is our 7th Chevy purchased at Connell Chevrolet, all with the assistance of Eddie and Joey Cuadra. They are responsive, efficient, professional and deliver on time. They go above and beyond in helping to meet our automotive needs. Have recommended them to family and friends.

Great guest experience, Jesse was amazing. Very helpful, kept me up to date on the whole process, answered all my questions and made me feel like he appreciated my business! Thanks Jesse

All staff was very courteous and attentive. They made it very easy to purchase my vehicle, without too much hassle which is what most people dread.

Ed Carbury is always helpful and keeps me updated on my service needs.The car was ready when promised and I was notified by Ed that it was able to be picked up.Always pleased to be helped by Ed and Alan.The service is part of the reason I purchased so many cars from your dealership.

After searching for a bit for a suburban, I went to TrueCar and got a bunch of BS from other dealers about how they had a suburban just like the one I was looking for except it didnt have any of the features I was looking for. Connell Chevrolet was the exact opposite and very straight forward - they admitted they didnt have it but they could order it. They got our Suburban about a month faster than my neighbors got their Tahoe from another dealer. The entire buying process with Connell Chevrolet was very straight forward and easy. Tim gave me updates, helped me change the color weeks after we ordered it, and was great to work with and wed highly recommend Connell Chevrolet. Other than the wait for the vehicle to be manufactured, it was the fastest buying process Ive encountered.

I’m really happy with my purchase Brian our salesperson was really helpful and knowledgeable about the truck extremely happy definitely be back.!!

Max was great when I had to get my transmission repaired on my Vette, they took great care of my baby.

Connell Chevrolet used to be a great dealership, but sadly this is not the case anymore. Maybe lack of good people during covid? Not sure. Have taken work vehicle in twice now and both times was a terrible experience. Bad customer support, slow to respond, told there were cars more important, asked to speak to a manager and have yet to hear back.

There was a variety of maintenance items that needed attention before driving to Colorado & back. With 115 degree temps I needed AC repaired. Required work was successfully completed. I particularly appreciated Ed Carbary efforts.

Called to schedule an appointment for something that my mechanic said they could not do, early morning times were available nearly every day of the week (excellent for my schedule!) and it was completely painless and hassle free. Could not be happier. Was told my estimated wait time and it was exactly that. Will be coming here in the future.

The salesman, Oscar Garcia, is trustworthy and made our experience seamless. Connell Chevrolet is the best! Many thanks!

Rude and Obnoxious! I could hear the desk managers talking about I have no money down and no job! They laughed!!! My trade is worth something. I was upfront with the salesman and his manager when I walked in. Alfonso and Pasor where honest with me the other Desk managers made inappropriate comments that the whole showroom could hear!

Mr. Pastor was very helpful and kind. He really went out of his way to help me out to the best of his ability. Thankyou.

You have really great faculty there. They were helpful, knowledgeable, and best of all honest thank you, George and Christina Muro

Thx i realy like it good job...

I was treated with respect and kindness and the work was done in a timely manner.

Tim is an excellent sales person!

I originally started with Todd Mack. He was a great employee. I since have Max, he is great as well. I brought my car in and Ed was my advisor as Max was off. He was attentive and I waited for my car and I was as always, pleased with the service. I would and have recommended many friends to this Dealership . For new cars and service.

Great experience purchasing my new 2021 C8 from Tim Connell and Connell Chevrolet. Tim was very knowledgeable and patent with all my spec changes. Tim also went over and beyond when it came to tracking down my car by calling the delivery driver to get an accurate ETA. I couldnt recommend Tim and Connell Chevrolet any more! If youre in the market for a new car or truck you owe it to yourself to give Tim a call.

Mike Burroughs always goes above and beyond for me and I’m very appreciative of his efforts.

Ride back home was not available. Driver absent. Still no fix for batteries on my bolt

While it was surprising and regrettable that my brand new 2021 Corvette needed the transmission replaced at just 765 miles, and further regrettable that it would take 2+ weeks to get a replacement, the Connell team was great. Got me a loaner and got it done a little earlier than I expected.

I drive my truck from Los Angeles to Costa Mesa to get serviced because my experience has been so great here. The staff is so nice and has always been so accommodating. Great customer service!

Everyone was very polite and hospitable. My service agent Jesse is a smooth and cool dude. I really like that guy. He handles himself well and has a lot of class. My car was serviced, washed well, and the young man that came out to open my door was also very welcoming. Overall great experience!

Excellent service! Jessie is the best I only take my car to Connell and they have been awesome!

Robert was amazing I felt like family

Attentive, very professional team. Smooth process from start to finish.

Theyre give me a good service but a little off about the time what they told mebut beside that everything was perfect

Jacob and Mark were very professional. They took great care of me and made my buying experience very enjoyable.Love my new vette!!!

Van Holloway was honest, straightforward, helpful, and courteous throughout the entire purchase process.

Oscar Garcia is best salesman we have ever had. Went above and beyond. We felt taken care of. Overall dealership experience was best we have had. Thank you

The excellent customer service from Maxx May and Ed Cadbury keep me coming back to Connell Service. The expertise and skill of their certified mechanics keep my cars in til-top shape

I travel all over the country with my work as a manufacturer rep in the RV Industry. That being said I also have over 211,000 on my 2015 Chevy Silverado. Even though I live out of state, I honestly wait to return to Connell Chevrolet for service because of Mike Burroughs, Service Writer. The service work performed is always prompt, honest and superior than that I’ve received from various dealerships around the country. Thank you fir your concern.

My sales man was(Oscar Garcia).Oscar made the purchase process very enjoyable due to his enthusiastic attitude.At the end of the process I felt like I had spent a day at the beach with a best friend.It was that fun.I wish all of my employees had Oscars attitude.Thank you so much for selling me the truck.Rex Bilbrey

Friendly, responsive, no haggling, honest. Gilbert was awesome to work with.

I had a bad experience at Connell’s this time. I always take my cars clean for service and always say no to complementary washes. Asked if they would Charge my 2017 Volt while in stand by. Service advisor said yes. After oil changed was performed I came by 2 hours later to pick up. Paid at cashier, she called for my car to be brought up, Porter replied”it’s being washed “. I said I didn’t want a wash. My wife and I waited 20 minutes in the sun and still no car. How long does it take to wash a small clean car?? I was upset by now and asked to talk to service advisor when car was brought up and to my surprise car was not even washed because normally dealers do a quick wash and cars always come back with water spots or water dripping down. And that’s why I don’t get the free washes. And of course it hadn’t even been charged. Very bad experience. Service advisor just apologized and that was that. Left upset not sure if I want to come back for service here.

Your service employees took me in promptly and did my service in an hour and analyzed any thing that I might need to do in the near future. I appreciate that.They have been prompt, each time I have taken my car there, I like prompt service. Thank You Connell Chevrolet. Norman Whitfield

I would like to recommended this Chevy dealership, very professional and friendly environment, great cars and great deals! Ask for best salesman Van, he is very knowledgeable and I love my new car! Thank you Van for your hospitality, coffee and snack was great! 😘

Gene Cordova was excellent and absolutely exceeded my expectations. This was my best car buying experience at a dealership in my 35+ years of buying cars! I have and will highly recommend Gene and Connell Chevrolet to my family and friends.

Max was great at keeping me informed of each step of the service.

In 2004, we purchased a new Suburban with the help of Tim Connell. It was an excellent experience.Since then, we have had the vehicle serviced at the dealership and have never had to return the vehicle for poor or incomplete service. I want to thank Max Mayo for his superb customer service, attention to detail and full explanation of service options and costs.Tom & Martha McNicholasLaguna Niguel, CA

Ive been taking my vehicles to Ed at the Service Dept and his top notch customer service is excellent and the reason I always go back.

My service advisor Ed was great. He took care of all my cars issues and was prompt with texts keeping me informed on the status of my vehicle. Car was ready when promised.

Professional and courteous agent... told him the issue and it was resolved in a timely manner and was updated accordingly which is very appreciated

When I had the spare tire carrier installed in my truck bed the hardware to stow the spare under the truck went missing. The dealer took responsibility and ordered me replacement hardware when I changed my mind and wanted the spare back where it was originally carried. Very happy with the service. Prompt response to my complaint and went above and beyond to make me happy. I highly recommend this dealership. Sales manager Mark is fantastic. Service folks were awesome.Ill be back for a rear engine mounted corvette some day.

I am 75 years old, and in my experience besides painting and moving, the last thing I ever wanted to do because the experience was not fun was to go to a car dealer to buy a car! I can tell you thought that my son and I had the most fun buying the new Chevy Silverado Truck because of our salesman David & also Pastor! No Upsale pressure...just the facts and they even gave me the keys to start their old 50 Ford car hauler.....Everyone @ Connell, including Luis the financial guy were straight up a joy to work with.The only negative was....the factory needs to send them more new cars....they have so much talent and professionalism but no new cars to sell.Thank you,Martin Kobaly

It was fast, easy, reasonably priced, Joey was awesome!

Mike Burroughs did an excellent job making I was kept up to date with the maintenance on my car. He also acted on my needs, getting me a loaner car on short notice. After I told him I didnt need one.

Michael promptly met me at our appointed time.As promised, called to tell me results of inspection and what was needed.Completed authorized repairs and had the car ready at the promised time.

My experience was just fine, very professional and they delivered my truck on time as promised.

Honest, professional, helpful, great repair work.

Pastor Ramos was amazing with his service.... He went above and beyond to make us comfortable. I had my 20 month old baby with me and once he saw she was getting a little upset he made sure yo give her anything he could to keep her happy also......eventhough at this point he had secured his sale.My daughter bought her Traverse atv this dealer with a different person and she knew of the quality of customer service and thats why she decided to take me there.

Jesse Granados did great telling me the progress on my truck and front desk were nice and good service

Excelent attention a very good service

Excellent service, straight and direct sale. Sales rep. MIKE was very helpful and knowledgeable about the vehicle we were interested in. Finance department April was also very friendly and knowledgeable about different financing options.Thanks for your help Mike Checkman!

Probably the best Chevy dealership service wise Ive ever dealt with route my entire life.

I had two different prices from two different leasing managers and a third price for a car I wasnt leasing. I did not ask for different managers. One was sent to me from an internet inquiry which brought me in to lease the car then the other was done by whichever leasing manager was there to do the calculation and it was higher. Also the truck did not have the side steps which I understand they are sent without and put on at the dealership. So I completed all the paperwork and started the lease on that date and left the truck there to have the side steps put on. They told me it would be ready the next day by noon. When I called at 3:00 to check on it, they told me that they did not have the side steps and that they would have to order them! So I still dont have the truck but the lease commencement date still started on the day I was in. I feel the lease commencement date should be modified to reflect the actual date the truck is complete and ready for the consumer to pick it up.11/6/2020They were helpful in delivering my car to my home when it was ready. That saved me from having to get a ride to the dealership which was greatly appreciated. It was delivered clean and with a full tank of gas. The experience went from 3 stars to a fourth star. Thank you.

The car is a brand new 2020 C8. An administrative employee, Kristi Roberts, assisted me in coordinating the work to be done by several service/body shop areas. The service staff, specifically Service Consultant Jesse Grandados, succeeded in having the various service accomplished in a very short time. Kudos to all.

Jesse was quick to meet me. My car was serviced quicker than promised and I was able to go to work earlier than expected. Fabulous quick and efficient service!

Fast in fast out. Always a great experience with Jesse. I asked him for advice on removing a scratch on my left side mirror. Got more than I expected when he removed it.

The experience was great from beginning to end. The salesman was very knowledgeable and listened to my needs. I would highly recommend this dealership!

Initially had to wait awhile to see the vehicle I ended up purchasing. The sales person I was in contact with was not on the grounds. I asked another sales person if I could get the vehicle moved up to the front of the dealership and he stated that I would have to wait for the other sales person. This doesn’t seem like a good practice if you are in the business to sell vehicles. Before we left on a test drive I have the sales person my ID and a copy of my auto insurance. When we returned to the dealership the sales person said my auto insurance card was expired. It was expired by one day. He then asked if I could get an updated copy otherwise I could not drive the vehicle I ended up purchasing off the lot, California law. It was after 4:30 and my insurance agent was now closed, luckily I was able to get a hold of the corporate office and get a declaration page from them. It would have been nice to be told sooner that I would need a current insurance card if I wanted to purchase this vehicle. Everything after that went smooth and Apryl in finance was great!

Maxx Mayo is the best and the reason I get my corvette serviced here. He is genuinely helpful and very professional.

I went there for an oil change, and it took 3 hours. I wasnt very happy. And they said that they would wash my truck witch they never did. So not happy with the experience

AVOID FOR CORVETTES – INCOMPETENT & DISHONEST, DESTROYED MY TRANSConnell service department replaced the radiator on my C6, and forgot to replace the trans fluid after draining it as required on the Z51. They put me back on the road with zero trans fluid, and the trans burnt out shortly thereafter.This timeline was confirmed by local transmission experts and a separate forensic examination. Service team and everyone I spoke with at Connell was totally shady and dishonest, and basically said good luck proving it.Corvette enthusiasts avoid these guys like the plague! Its the same inept and dishonest service team working on the new vehicles too.The sad part is, I was on the list to buy a new C8 from these guys, until they decided to burn me for $5k on an old transmission. I went with a Tesla and havent looked back.

Experience was good. Just wish warranty would cover 5 year 100k miles like other dealerships do. 3 years 60k miles is not enough for brand new vehicles. Stand by your product by offering better warranty coverage.Didn’t really cover how to operate all the vehicles options thoroughly. Would need a class to figure out everything on newer vehicles.Ryan Studley was great! He worked with us and got us were we needed to be on the numbers. He even stayed almost 2 hours later after closing to make our deal happen.

Service and associates are great! Raul and Kristi are so kind and friendly. I always have such a great experience at Connell Chevrolet. :)

Brought my new Corvette in to address a couple of issues and the technician worked with the GM TAC to get the issues resolved. Warranty repair was performed within a reasonable time and my vehicle was returned to me in excellent condition. I was able to get a complimentary loaner while my car was repaired. Also, my service advisor Jesse Granados was friendly and professional, with great communication skills, which I really appreciated.

Complimentary oil change and service on my truck, thank you for the great workmanship.

Chris Klee was attentive and professional. Had the vehicle ready when i arrived. Answered my questions. Gene was my finance guy, and again, was a good experience. Whole transaction took about 2 hours, and that included test drive and trade.

Very friendly and efficient service

Jessie was very upfront and understanding to my situation. Im from Arizona and was on a weekend getaway. Jesse got me scheduled right away to take care of my matter. Ride services were offered to accommodate my travel between the dealership and where I was staying (as I am unfamiliar with the area) while I waited for my repairs. Jesse is very much appreciated by this customer. Thank you

Excellent team, they will go the extra mile to get the vehicle you want. I purchased my 2019 Chevrolet Silverado 1500 and Im more than satisfied with their service. Gilbert Fierro you really made this happen and for all the Connell Chevrolet team...keep up the excellent work.

Horrible service from the entire team. I highly recommend you do not buy a car from them. They do not back your up on your car purchase. If something is wrong with it ans they can’t fix they blame GM and GM is just as bad. I bought ans 80,000 dollar a Tahoe and it has been in shop the first two months more than I have driven it. Don’t buy from them you will thank me later. They just want there money and after that you r screwed as they don’t back you up on anything wrong with the car they sold you. Don’t even buy GM they are just as bad.

DJ helped me with my purchase and he made it an amazing experience.