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Solo Pet Doors
1760 Monrovia Ave B5, Costa Mesa, CA 92627, United States
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Solo Pet Doors
Comments
Jo
Review №1

This is a long, overdue review of a product that we absolutely love!! We purchased our Solo Pet Door back in 2005 and except for replacing a spring, we have not had one problem with this well made, quality product! Not only does it keep critters out of our house, our Solo Pet Door changed our lives by giving our pets the freedom to come and go as they please and us a peace of mind about their safety. The pet tags are also well made! 14 years of service is a true testimony to the quality of the product and we would buy another in a heartbeat! Highly, highly recommended!!

Ar
Review №2

I had the almost 60H x 20W door installed by a handy man when I was adding a sunroom to my home summer of 2015. Believe me when I say that I designed the sunroom and 9 large windows placement around this door. Needless to say, I wanted this product to WORK!I have 6 personal dogs from 3.5 lbs to 70 lbs. and have fostered close to 200 dogs thus why I got such a large door. I had the door hard wired to an outlet and have had NOTHING BUT SUCCESS with this door. I dont necessarily buy replacement magnets from Solo because any magnetic collar tag will work (or the ones I have purchased have worked just fine). I gave it a 4 for two reasons; I feel their magnetic tags can be better wrapped and also because it doesnt offer a wi-fi/app feature to turn the door on and off.I am about to break ground on a custom home and have a designed a dog room with dog suites for my babies and have purchased two more Solo doors for that house. Ive been told by my GC that they can hard wire it to one of my smart outlet and I should be able to control it via my smart panel app. I have integrating a smart panel into my home so my devices work seamlessly AND my designated outlets will be smart.Hopefully this review helps some people decide whether this door is for them or not.

Te
Review №3

Type: Through Wall for Large Dog. Not to discount anyones challenging experience, I just wanted to share my luck with this auto door. I had it installed by a handyman. Took most the day. The thing he missed was mounting at the correct elevation. Its higher than recommended, but still works fine for my dog. Since it was installed 4 years ago, it has NEVER failed. I dont know if Im super lucky OR this particular model is amazing! I do need to get another magnet for the dogs collar.

Di
Review №4

This product spoiled our entire family! Not ONE problem in 6 years. I had a handyman install & he did a fantastic job.Now we moved, unfortunately closer to mountains, so for us electronic door essential. We dont worry about her going out when something may get her. She sniffs very carefully before jumping through.We need another door installed in new housd, but old installer gone. The area we picked may be too small for a solo, so we need guidance on smaller product.Will miss our solo...

Mi
Review №5

Quality product! Quiet, controlled, well made

Mi
Review №6

1-The directions are almost non-existent. Installation requires an electrician that knows far more than what is explained in the directions.2-The product does not work as described. When the sensitivity is set too low, the dogs cannot use it. When the sensitivity is slightly higher, the door opens 3-4 times per minute throughout the day allowing other creatures to enter3-Customer service is terrible. The person is condescending at best. He blamed me for the malfunction, saying that I had stripped the delicate screw that controls the sensitivity.4-I had to purchase another Mechanical Box (total cost now over $900). The directions that were sent were for a different product. So, I am paying my electrician hourly to sort out their error.5-Still the product does not work and it constantly opens when the dogs are no where near the device.6-The hole that is needed for the unit removes 8 inches of insulation and the door is not sealed. Heat escapes making the room VERY cold (I live in Michigan)

m
Review №7

This door is amazing and perfect. I spent a lot of time looking at other doors but this one is the safest for my pet. The others have bulky collars that emit ultrasonic noise. It’s not ultrasonic for my dog!The door goes up and down instead of swinging which is sturdier and cleaner. I wouldn’t buy any other dog door!The only suggestion I have is I wish it had the alarm hooked up to some sort of on line app with maybe a camera option (like ring doorbell) so we could see what’s going on when the motion sensor goes off. But none I found has that yet.

Er
Review №8

Ive had my solo pet door for over 10 years. It is installed in the wall by my back door. I think it is brilliant and have loved every minute of having it.

Ma
Review №9

I like the door but the opener is junk.

Information
12 Photos
9 Comments
4 Rating
  • Address:1760 Monrovia Ave B5, Costa Mesa, CA 92627, United States
  • Site:https://solopetdoors.com/
  • Phone:+1 949-646-4404
Categories
  • Door supplier
  • Pet store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Payments
  • Checks:Yes
  • Debit cards:Yes
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