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O.C. Spas & Hottubs
167 Cabrillo St, Costa Mesa, CA 92627, United States
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O.C. Spas & Hottubs
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Mi
Review №1

Les was extremely knowledgeable and answered all of our questions, took his time with us, and didn’t pressure us into any purchases we didn’t want. Ryan was able to secure us a spa and arrange delivery in a timely manner. Ryan and his crew came out and set everything up for us and walk me through all the needed information. Highly recommend OC Spas and Hot Tubs!

Ad
Review №2

Family owned business. Ryan and his family are the best and provide excellent customer service!

An
Review №3

I recently purchased a brand new plug and play spa from OC Spas & Hotubs.It was a a great experience. Ryan is very good at explaining how the spa works and this made me feel very comfortable knowing I am getting a very high quality and dependable spa. The financing and delivery was easy and all my questions were answered quickly. I am very satisfied with my new spa! The brand name is FreeFlow and it works great! Thanks Ryan!

Je
Review №4

I bought my hot tub from Ryan and O.C. Spas & Hottubs 9 years ago and when I call for a part or filter, they still remember me. They are knowledgable, responsive, and helpful not just during the sale but for years afterward. Id never consider going somewhere else.

Su
Review №5

Ryan and his team at OC Spa & Hottub are an amazing group with great products and even better customers service. Ryan didnt try to upsell me to spa I didnt need. He carefully listened to my needs and recommended the perfect model. Delivery was also handled with care I was extremely happy with the entire experience. I highly recommend OC Spa & Hot Tubs!!

An
Review №6

Vey nice place to shop for a Spa, from low end to High ends. Very nice family own.

Aa
Review №7

Ryan is great. He walked us through everything about hot tubs to help make an informed decision. There was no pressure to buy! He was on-site for the delivery and showed us how the new hot tub worked, as well as how to maintain proper chemical levels in the water. He has been very responsive after the installation answering all my questions completely and quickly.It was a fast and painless process. I highly recommend seeing Ryan for your hot tub needs.

Er
Review №8

Ryan the owner gave us the best imaginable customer service! He personally came to our house 5 times to supervise every step of the delivery and installation process. He even came by a week or so after installation to make certain the spa was operating correctly and that we were maintaining it correctly. I highly recommend this business.

Sa
Review №9

Perfect for the quarantine!We purchased our hot tub from Ryan almost a year ago and STILL the best investment weve made. Now that were in quarantine, we appreciate it even more! The kids and us are in it several times a day.The purchase experience - Awesome. We were not aware that they offer a wet showroom where you can actually test out the hot tubs, which is pretty important for such a commitment. Ryan is one of the most personable salesman we have ever met and he knows his spas. This was the most fun shopping experience ever. After we made our decision, we got to meet Lulu who was incredibly friendly as well and she walked us through the paper part of the process.Installation - Ryan and his team showed up on time and had us up and running quickly. Its pretty amazing that they were able to carry the hot tub all the way to our backyard. I cant say enough great things about Ryan and his team.Price - Best in town!Ongoing Assistance - I manged to press the correct combination of buttons to lock the hot tub the very first night! This is not easy to do and even more hard to figure out how to unlock it. After searching online without much success, my husband remembered Ryan had provided step-by-step instructions on what to do if this happens. Its not even in the manual! We were unlocked and back in business after following his steps. We reached out to Ryan several times as we mastered the art of clear water, he has always been so helpful and friendly every time.If youre thinking about a hot tub, just get one, you wont regret it and be sure to check out O.C. Spas & Hot Tubs during your search, you will be glad you did.

Ry
Review №10

The best spas in Orange County for sure. Owner Ryan is really nice., They will work with you and your budget, i got mine here you should too

Sh
Review №11

Ryan at OV Spas and Hottubs is awesome!! His customer service is beyond exceptional and his knowledge is well worth purchasing from him! We have a very small patio and wanted a “plug-n-play” hottub that would fit. We ordered one we thought we be good but when it wasn’t available Ryan went above and beyond to make sure we got what we needed. He came to our house, measured our space and found one in his stock that would fit! He delivered, installed and had it ready the next day. If you are thinking about a hottub purchase, big or small, call Ryan at OC Spas and Hottubs. You’ll be glad you did!

Da
Review №12

This is long over due but I have been in my spa that I purchased from Ryan for three years now. First and foremost, Ryan is the man for so many reasons! He has quality spas and the best service you will get in the industry.If you did your research you know what I mean, plus he has the guys to get your spa hooked up if you don’t have a existing spa or if just upgrading. I can tell you what a joy it has been to be part of his group of customers who have bought from him. We waited a year doing our home work but once we stoped in and let him welcome us to the celdara brand we knew that not only were we buying a spa but also getting a oc spa guarantee of service and commitment from the man himself Ryan. He is the seller,installer, and your service person all in one!, that is unmatched in the spa industry. If you’re in the market for a quality spa that has a great reputation and is locally made and manufactured, and want a trustworthy company to buy from with no middleman, then come see a straight up righteous person, then look no further just stop in bring a bathing suit and let Ryan take care of the rest, I know you will never have any regret from getting your spa from OC SPA AND HOTTUB. Thanks Ryan for all you have done for us we really love our spa!

Da
Review №13

Simple mistake I made. I ordered from Costco thinking I’m calling OC Spas about my order. It’s not the same shop, but the man who answered the phone was verbally abusive, yelled and hung up on me because I started my sentence “Hi I ordered from Costco.” I’m sure it’s happened before to them but to treat me like that deserves a google rating.

Br
Review №14

Ryan is the best. He hooked me up with a used spa cover for a very reasonable price. Thanks Ryan!

su
Review №15

The locks on my new $400+ spa cover were put on with silicone March 23. After a week they came off. I called Ryan and I was told that they were installed incorrectly. He came out to install the locks and had to come back twice because he was drilling through stone of which he knew as he had been to my home to measure for the cover. He installed 3 of the 4 locks. After which he did not return my phone call to inquire when he would finish the last lock. I went to his shop and left a note. Today he finally installed the last lock with one screws as he did on two of the other locks but the last lock is not secure. So 40 days after the cover was paid for and delivered I have 4 locks installed.

Bi
Review №16

Their salesman Ryan went above and beyond, and his employee Andrew Kalanz was great as well.

Ei
Review №17

These guys have gone out of their way to help & service us. Even 5 years after our purchase!

Ga
Review №18

Great prices and amazing customer service!

So
Review №19

Beautiful hot tubs for an amazing price, the owner Ryan is so helpful and friendly I would definitely be a repeat customer and recommend him to my friends and family thank you for your over-the-top service Ryan

El
Review №20

RYAN AND HIS PEOPLE ARE THE BEST!

Ma
Review №21

Ryan at OC Spas is the best, great product and the best customer service in the industry. Dont buy from anyone else you will regret your decision.

Gl
Review №22

Best place to go for hot tubs!!!

Information
4 Photos
22 Comments
4.2 Rating
  • Address:167 Cabrillo St, Costa Mesa, CA 92627, United States
  • Site:http://ocspasandhottubs.com/
  • Phone:+1 949-933-9623
Categories
  • Hot tub store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:11AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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