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Shoe Carnival
3271 Marketplace Dr, Council Bluffs, IA 51501, United States
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Shoe Carnival
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Je
Review №1

I love that department I am looking for is clearly marked by the signs.

Ha
Review №2

Honestly did not really feel welcomed when walking in, lady was not very kind when asking her about what the store had sale wise. Store layout also not very clear and I had a hard time finding things that are clear in other locations. Once checking out, I noticed an extreme passive aggressive sign for workers that stated the need to refill if something is used. This sign was not very kind and it made sense that the workers not in leadership seemed tense. I feel extreme empathy for the workers there as it does not seem like a good work environment. Furthermore, online said they had more shoes than what was in person. However, Im not too sure how much power the workers have in that aspect.

Ka
Review №3

Whoever the blonde haired man is at this establishment needs an attitude adjustment. He talks to his employees like absolute trash. I stopped dead in my tracks at the way he was talking to two female employees. I was absolutely appalled, the sweet gal even stared at me like her feelings were hurt. Absolutely disgusting.

Je
Review №4

Lots of different brands to choose from. Helpful friendly staff.

Ed
Review №5

Got followed around whole store entire time I was in there then purchased a pair of shoes and then a employee followed me outside and accused me of stealing a pair of shoes. Went inside to talk to management and she said she can’t help me with anything. Was harassed bad and will never shop there again

Ho
Review №6

I absolutely love this store! Theres something for everyone in your family! Everyday low prices & a variety of footwear! Plus they run awesome deals all the time! They also have a great selection of purses, backpacks, socks & more!

Li
Review №7

Its a safety concern to bring a baby in a cart in the store. Have this posted so I dont feel embarrassed and ashamed to be escorted out of the premises.All because I had to bring a cart.Shame on them!

Je
Review №8

Lots of choices, much better selection than I expected. Hadnt been in 7-8 years. Really its like the name says A SHOE CARNIVAL!!!!

B
Review №9

They were very upbeat and positive. They did not hover over me and that was nice to be allowed to take my time and find what I was looking for. Other shoe retailers could take some pointers from this. Great experience and good selection. Thank you.

Am
Review №10

Everything was pretty well marked and easy to find, staff was readily available to help if you couldnt find what you needed though. Seems like they are always running pretty decent deals when I go too so I always save money. Great selection for non slip work shoes compared to most places which is a big plus for me as I work in a kitchen. Staff is always friendly and very helpful, love how the double check shoe size and style is what you wanted before they start ringing items up! Will definitely continue to shop here!!!

Ma
Review №11

Kevin was amazing. He listened to my specific foot issues, helped me find my shoe size, provided excellent service in showing me and explaining the differences in the brands of athletic shoes. He helped me have a shoe-piphany.

Ke
Review №12

Was hoping they would have more size 12 dress shoes in womens shoes. Had to order them

Ci
Review №13

They had a great selection with great prices. I was able to find the whole family something they liked.

Ja
Review №14

Good the sales person really knew his shoes i was really impressed. Unfortunately they did not have the shoe i was looking for.

As
Review №15

Always has the widest selection for my whole family. Check out us quick and the employees are knowledgeable and friendly.

Ci
Review №16

They don’t have the option to pay with your phone, I use Apple Pay at most places.

An
Review №17

It was fine. Browsed for shoes, no customer service help but was in and out.

As
Review №18

Great shoes for a great price! Always have discounts. Only downfall is I wish they catered to wide width shoes for women. I unfortunately have to buy mens shoes from here when I did go. Now I just buy online at new balance.

He
Review №19

Kevin was extremely knowledgeable in what shoes are best for specific body issues. Husband and I were satisfied with his suggestions.

M.
Review №20

Best places for those checkered Vans

Kr
Review №21

Typical shoe carnival, what I expected. Needed more variety.

Pa
Review №22

Fair prices. Clean store. Nice staff

Je
Review №23

Nice selection and decent prices

Ka
Review №24

Great customer service! Helpful but didnt pester me!

Ke
Review №25

Bought two pair of shoes always a good deal on there bogo sale

Ka
Review №26

Good quality shoes, reasonable prices. Good selection to choose from.

Ro
Review №27

They have many many brands and styles to choose from. Always have some sales that help save you money. Helpfull knowledgeable staff to assist. There was a lady named Brigitte that was very helpful and helped me find my new shoes that I now love. I will definitely shop there again.

Rh
Review №28

Up to today the times Ive gone there I never had any problems and all of the sales people have been really polite. Today a sales female was very rude with me and I didnt appreciate it. When I asked her questions she was rude and short with me. I love my Shoe Carnival and Ive spent a lot of money in that store, but if there were another store not so far away I would shop there. I have never had an issue like this before up to today.

Ro
Review №29

Always find what Im looking for. Staff is friendly and helpful.

Da
Review №30

Terrible customer service and its clear no one working here knows anything about shoes.

An
Review №31

Great deals! Love finding shoes for my whole family here!

Sp
Review №32

I havent been to a dedicated shoe store in buying my Florsheim shoes 10 years ago. I came here to get some new dress shoes, taking advantage of a buy one get one sale with an additional 15% off. I was able to get $175 worth of shoes for just over $100, which felt great. Shoe Carnival carries Nunn Bush shoes, which are some of the most comfortable dress shoes Ive worn, and came highly recommended by coworkers. The customer service was great, without being intrusive. This was my first time shopping at shoe carnival, but Id recommend them to others and will be returning in the future.

Am
Review №33

Standard shoe store. Occasional good sales. I would like to see more wide width availability. Staff not always the most polite.

Ch
Review №34

It was a quick experience. They didnt have what we were looking for but my husband found two other pairs of shoes in the clearance section. We got the buy one get one half off pricing.

Fo
Review №35

It was absolutely wonderful we had 5 kids went in 30 minutes and 6 pairs of shoes. The lady kept the kids busy while grandpa was paying just awesome.

St
Review №36

I love the sales they have! Im able to get good quality shoes for my growing kids without spending an arm and a leg!

Mi
Review №37

Staff acted like they didnt want to help. Customer service is poor!

Ka
Review №38

Very busy, but using all precautions.

An
Review №39

Friendly associates, good sales, and lots of selections.

jo
Review №40

Very clean friendly and helpful staff it was a good shopping experience

Ro
Review №41

Friendly staff, great clearance section. Always received my military discount. Ill be here next time too

Be
Review №42

Salespersons were very helpful

Am
Review №43

I love it 3 pairs of shoes for less than 100$ so going again

Ti
Review №44

Love the shoe selection

Th
Review №45

Always shop here. Very good shoes. They always have a sale.

Ro
Review №46

Great selection and customer service ! Fair prices and good deals for back to school

Ye
Review №47

Could have a better selection but other than that amazing deals and prices.

Cr
Review №48

The experience was awesome please keep up the great work

La
Review №49

Best place except the coupons they send me are always for online only! GAH!

Er
Review №50

Great prices and selection.

Da
Review №51

Clean place. Well placed products. However sale signs could be placed better so its not confusing.

Br
Review №52

Great service and good prices

Am
Review №53

Huge selection! Back to school shoes for all at amazing price! Bogo and spin the wheel got me $150 of shoe for $85!

Ju
Review №54

Pretty cool store. The staff is pretty nice and the prices were fair

Ja
Review №55

I like this store they always have what Im looking for! Alison is friendly and helpful.

Ka
Review №56

Huge selection of shoes, great prices

We
Review №57

Was able to get new Steelers here on sale.

Ta
Review №58

Nice friendly staff, the store was clean.. No complaints here

Je
Review №59

Good quality of clearance items. Love my new shoes!

Gr
Review №60

The staff was very friendly, helpful and knowledgeable

ni
Review №61

Clean packed nice employees great choice of shoes

LJ
Review №62

Needed nonslippery shoes for a friend who constructs silos (corn bins).The metal used on top of bin is slippery.Eas having a hard time deciding what shoes,if any.Would work A saleslady must have seen how hesitant on shoes I was looking at.She came over and immediately took me to a pair in another aisle.They were perfect!Exactly what I had been looking for!Plus they were on sale!Will definitely be going back!

He
Review №63

Great deals great shoes 👌 went in for 1 pair and had a BOGO sale going on for 30 mins ended up with great pairs of shoes! Thanks shoe carnival 😊

Cu
Review №64

Great customer service, the staff was quick to help.

St
Review №65

Good but the staff need more training

Ja
Review №66

Great got 2 parirs bogo

Am
Review №67

Great place for kids shoes!

Ki
Review №68

Decent selection of shoes. Polite employees. No one employed there has enough knowledge about the human foot and the problems associated with the foot to handle any serious needs.

La
Review №69

Huge sale going on right now and I totally love that store cuz they have a massive variety

Ti
Review №70

Good shoes and prices. Very large selection.

Ju
Review №71

Good deals on name brand shoes!

Pe
Review №72

Manager was rude. Didnt uphold sale advertisement.

Je
Review №73

Great store, fairly good shoe selections but prices are on the higher side. They need more sales, discounts and a better customer loyalty program!

ch
Review №74

Selection wasnt great the workers were just hanging out talking 2 each other instead of helping customers

Be
Review №75

Great deals

Ke
Review №76

Got a great deal today

Tr
Review №77

People working were great help

Ja
Review №78

No problems testing shoes for my rides

Ot
Review №79

It was better than mccallister didnt have to deal with dry moldy bread, employees were polite unlike mccallister non caring no personality.

Do
Review №80

Always up to date with current trends. Good sale prices.

Me
Review №81

Just a good place with reasonable prices.

Ch
Review №82

You can get shoes here. Not expensive, but not cheap either.

Al
Review №83

Lots of variety if you have petite feet. For those of us who have hobbit feet, not so much.

Vi
Review №84

My husband and I bought shoes, great style and price was right.

ga
Review №85

Great selection of shoes and awesome sales

Ty
Review №86

Only good if you can get shoes on clearance or running a promo.

Be
Review №87

Good place to shop for name brands at a fairly decent price along with good deals always going on!

Ra
Review №88

Friendly workers and helpful. Good prices on their shoes.

Vi
Review №89

Nice prices. Just didnt have the boots Ii need

Br
Review №90

Awesome place to go for BOGO deals and friendly staff

Er
Review №91

BOGO 1/2 off @ Shoe Carnival is the best.

Ky
Review №92

Nice place, always some kind of deal going on.

Da
Review №93

If they dont have your size, they can order it and have it sent to your house for free!

Mi
Review №94

Love to shop here. Great selection. Great ppl

Tr
Review №95

Staff sucks. Absolutely no customer service

Ma
Review №96

Good quality shoes at good prices

Li
Review №97

Love the prices! Staff offer help and are very friendly!

Kr
Review №98

Love this store but just a little pricey for me

We
Review №99

Found shoes for my son like I always do. They have the best selection and prices!

Je
Review №100

Found lots of shoe variety and even some good deals..

Information
60 Photos
100 Comments
4.3 Rating
  • Address:3271 Marketplace Dr, Council Bluffs, IA 51501, United States
  • Site:https://stores.shoecarnival.com/ia/councilbluffs/shoe-store-council-bluffs-ia-381.html?utm_source=google&utm_medium=listing&utm_content=381&utm_campaign=IA&utm_keyword=Council%20Bluffs
  • Phone:+1 712-366-1015
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:6AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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