Took a paint color from my home and they were able to match it perfectly and assisted with the sheen I needed as well. I was greeted and assisted immediately. I have used Sherwin-Williams many times in the past and will continue in the future.
I sent my wife in to pick up paint from here today. They wouldn’t tell her the price of the paint I had her pick up until it was mixed which was outrageously priced. Then he proceeded to tell her she had to get it since they mixed it. I will NEVER spend another dime in this store or any of the other stores. When I called in to speak to them they informed me that since she got it we couldn’t return it and where very rude informing me I didn’t have any idea how much paint cost apparently and I should have done more reach before purchasing it.
Great place for your painting projects small, and large, the staff was friendly, knowledgeable and helpful, plus they are well stocked.
Great service!!
I bought a large quantity of paint. When I got home I was unhappy with the color in my space, I worked with both Kyle and Grant who assured me that they could adjust the color by adding a tint. They actually cared about how I felt and wanted to do their best to make it right. They are wonderful employees. I would highly recommend the Sherman Williams in Metro Crossing Council Bluffs and I will continue to do business with them for years to come.
We were so pleased with the paint we purchased. The staff were extremely helpful; we live about 50 miles away from the store so it required making arrangements long distance. We ordered the paint by telephone and everything was ready when we arrived. Couldnt ask for better service.
Great customer service great selection at low cost wouldnt go anywhere else
The paint is good quality. Pricey, but you get what you pay for. Employees are very helpful and they often have pretty good sales, so keep an eye on their events.
They will offer advice and do paint matching.
We have bought paint with Sherwin Williams for 41 years! We could easily buy it from a big box store but have always liked the customized service we receive there. We love our paint from SW!
So many choices. The company REALLY knows their business. Staff was busy. Had an extensive wait.
Kim is outgoing and professional, management is fortunate to have such a dedicated employee.
Employees are awesome! Needed a quart of paint to do some touchup work. They didnt have it in stock. Offered to order, but remembered that the product was currently on sale. So looked up 3 other stores that had it in stock in the area. Great customer service!
They are friendly and helpful. I am able to get my paint and supplies quickly.
Sales help that was better at design - that could help with knowing what colors go together, how to pick a stain color that goes with your paint.
Knowledgeable staff. Expensive paint, but good quality.
They are friendly, greet you when you walk in the door and make you feel comfortable about your selection.
Very helpful, staff take their time with you, they know their paint
Very quick service, personal good prices
The staff are extremely knowledgeable and offer great tips and advice. Friendly and customer services 5 star staff!!
Staff is always and I mean always ready to answer questions even on small projects.
This was my second visit for one gallon of paint. The first visit? The associate refused to look up the paint color for the housing area!
Helpful friendly staff. Wait for the monthly sales to purchase your paint!
I work for a painting company and do a lot of side work also. Everytime I have a customer go to Council Bluffs Ia store they get terrible customer service. My customers say that even the manager has zero customer service and acts like they are bothering the employees to get products they are asking about or things they are looking for. I am going to stop sending customers to that store.
A place to buy your paint.
Great store, LOTS of choices!
Great staff! Really know what there doing.
Friendly service and huge selection of paint
Helpful and I Courteous
The worker was very attentive and upbeat.
Friendly helpful people
Great paint quality cant be beat
Kim, was very helpful, nice & professional!! & Cute!!
The employee seemed bothered to mix/match my paint. I have doubts as to how well it was done. Hopefully he did it right.
Wonderful service & very helpful!
They are friendly and fast!
Pricey but worth it.
Good experience
Salespeople was knowledgeable and polite
Good paint
Great Paint and Great Sales.
Great service!
They have paint!
Very helpful