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The Flooring Center
1268 MD-3, Crofton, MD 21114, United States
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The Flooring Center
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M
Review №1

Visited the store looking for ceramic tile options for a small home improvement project. I never got the name of the older caucasian man name who greeted me at the door. But without even asking about the size of the job, he immediately suggested I try Home depot, which has a more affordable selection... I guess he assumed that either my job wasnt worth their time or that I couldnt afford to shop there. Either way, I will not be returning to their store.

es
Review №2

Fantastic place to buy flooring! Their prices, customer service, and selection are incredible! We had luxury vinyl plank installed in our home and they were easily the best price around. Kamron and Lee provided great customer service, and the installation crew was professional and hard working! I highly recommend them!

Br
Review №3

We had an outstanding experience with The Flooring Center. Great customer service, pricing, and workmanship on the installation of our wood floors. Highly recommend.

Th
Review №4

Troy was an exceptional salesman. He was very professional and knowledgeable. We purchased flooring for our basement and it is beautiful. We get a lot of positive comments on the look as well as the install. I will recommend this flooring company to family and friends.

Ti
Review №5

We hired Kamran and his team for the second time for our new house. Several years ago they installed hardwood floor at our old town home and did a great job. We decided to use them again for both hardwood and carpet when we purchased our new home this year. Kamran is very professional and knowledgeable. He provided accurate estimate through the phone based on our budget. When he came out and did the in person quote, the price range matched exactly with what he had provided over the phone. He also went above and beyond to meet our schedule because we were also working with different contractors at the time to get things done at the house.The hardwood floor turned out amazing. The guy who did it was very quick and did a clean job. This is our first time using them for carpet, and it looks great as well. The guys are very professional.I highly recommend Flooring Center because they have a wide range of selections to choose from, and they get the job done right with no hassle.

Ra
Review №6

The Owner and staff provide excellent service. My wife and I could not be more pleased with our selection. First let me say when you walk into The Flooring Center you will have a lot of options to choose from. From there you will receive top notch advice along with patience as you make your selection. From selection to installation to the follow-up to make sure you are happy, The Flooring Center did a great job with all phases of the process.You will not be disappointed!

Li
Review №7

We couldnt be happier with our experience with The Flooring Center. Troy helped us pick out the best flooring and carpeting for our needs, and he was extremely knowledgeable about all the products that we looked at. One of the best customer service experiences weve ever had. Fantastic!

Ba
Review №8

Over the summer they installed carpet in my home and did a great job. Eight months later (because of water damage) I decided to give them a call to have them install hard floors in my living area. I was VERY pleased with the craftsmanship of the work and the floors were installed in a day.

Jo
Review №9

I had a great experience with Kamran and The Flooring Center. Their customer service and timeliness of installation was great, and I found their prices to be the lowest of all the companies that I received quotes from. I would definitely recommend using this company to anyone.

Ri
Review №10

Kamren from the flooring center was outstanding in his service. Timely response, came to our house and arrived on time. Received the quotes quickly. The installation crew was on time, polite and efficient. They stayed until the job was complete and the wood floor on the first floor looked GREAT!! Highly recommend. When we replace our carpets upstairs the flooring center will be our choice.

Ma
Review №11

I had carpet installed by your company about a month ago. This is a somewhat overdue note to tell you how excited I was (and still am) abouut the quality of service provided in choosing and selecting the carpet and making the purchase; the quality of the workmanship and the professionalism of the installers; and, the beauty of the carpet. It is so luxurious! I will be recommending you to friends and family in need of flooring solutions.

ni
Review №12

Excellent customer service and prices! The owner was very knowledgeable on all types of flooring and was willing to work with us to find flooring within our budget. I definitely recommend going with them for any flooring needs.

Ta
Review №13

We were in the market to renovate our home to include installing Hardwood Floors on the first level and carpet on the second level. The Flooring Center personnel showed extensive knowledge of the products they sold. Especially Mr Sadeghian. We made multiple visits to the Flooring Center and each time he spent his time answering our questions, providing samples and explaining the different quality of materials. He came out to our home and measured our house, provided an estimate and kept us up to date on our order. The installers were professional, quiet and efficient. When they were finished they asked if I had any questions about the installation and care. It was a very pleasant experience working with the Flooring Center Team. I recommend all to stop by this Center for their next flooring purchase.

Ro
Review №14

Kamran worked with us every step of the way to get the exact floors we wanted. They did a great job installing the floors and they look amazing. Its very nice to work with a local business that understands the value of customers. You will not be disappointed.

Ch
Review №15

The Flooring Center had a very professional staff and were very detail-oriented in the process. Kamran was even nice enough to provide carpet squares for my 3rd grade class. I highly recommend!

Ch
Review №16

The Flooring Center and their team were terrific to work with throughout the entire process. The communicated clearly from start to finish and were honest and flexible in their pricing. We would highly recommend them to our family and friends.

Br
Review №17

Our family has been working with Kamran for years and has never been disappointed. Over time The Flooring Center has consistently demonstrated the highest quality in products and customer service with extremely competitive prices. Flooring is one of the few things that I no longer have to shop around for because there is no other choice as far as Im concerned.

Mi
Review №18

I am so pleased with this store. The owner was so helpful and really made us aware of cost options. We got flooring in our upstairs and carpet on the steps. The installers worked fast and they were clean and neat in their process. I was amazed by the integrity they displayed as they worked. What a great place. We will defintely make this our main stop if we need any flooring. Try them. You will not be disappointed. They were amazing.

Ma
Review №19

I worked with Kamran to get all of the flooring in our new condo replaced. He went over and above to make sure we got what we wanted in the timeframe that we needed. The workmanship of the carpet and installation and the hardwood floors was exceptional. The workers were very professional and completed all of the work at the agreed upon time.I will definitely use them again and I have recommended them to family and friends.

Ta
Review №20

I wish I had known The Flooring Center when I first moved into my house. I would have had them do everything! They did a gorgeous job on our basement. We put in wood and carpet and it looks beautiful. Kamran worked with us every step of the way, making excellent recommendations, anticipating questions and even teaching us a thing or two about flooring. His patience with me was invaluable...Im picky. His work crew was professional, quick and efficient and did a great job with the install. Could not be happier!

Me
Review №21

Highly unprofessional and borderline harassing . The salesman Troy who came to our home not only called numbers times, but also text messaged me asking what he did wrong . When we asked for someone to come out and measure and bring samples and give us some prices, we did not expect to be receiving so many phone calls and even long text messages !We had 3 other estimates, and none of the other companies did this to us . So, we went with a more professional company and are very happy we did. Finally had to tell the salesman to stop calling and texting us . Jeez !

He
Review №22

My husband and I finally decided to replace our existing hardwood flooring, tile, and carpet to have new hardwood installed in our home. After months of looking and looking, we found The Flooring Company. I love the job that The Flooring Company did from the initial measurements, to picking out the colors, to the installation....everything was smooth sailing. Kamaran, the owner, is very knowledgeable, and his customer service is A+. I am currently thinking about replacing all the carpet in our upstairs bedrooms...I will definitely be calling The Flooring Company to help me make my selections! Thank you!

Am
Review №23

The other 5 star ratings are totally accurate. We did a 1100sqft remodel with their luxury vinyl and I couldnt be more impressed with the whole process from initial consultation to installation. Kamran the owner and his staff were very knowledgeable, respectful and met all promises in regards to schedule and cost. We tried the big box stores which advertised cheaper prices but after paying their fee for measurement came out significantly more expensive. It defies logic, but I definitely benefited from a boutique mom/pop that has found a way to provide a superior product at a better price with oversight of an owner who actually cares. Cheers Flooring Center for exceeding my expectations.

Je
Review №24

I used this company recently to install hardwood for my bedrooms. Omg! The customer service they provide, expecially from Troy, was excellent! Price was the best and service was even better. I would definitely recommend them to anyone.

Na
Review №25

We are VERY unhappy with this company!! Prices continued to change throughout the process - from the flooring prices to a Redskins carpet that was purchased. Miscommunication on every level - scheduling times without speaking to us and not having the correct products when they came to lay the flooring. Had to reschedule a second day to lay flooring (had the wrong product for the basement the first time) and now they have to come yet again for a third time, as they didn’t have enough flooring for the basement. I will never use this company again and I will definitely tell others to run the other way! I still have received no call to apologize for not having enough flooring this time or when I can expect my basement to be done!! And we have called many times today with no response.

An
Review №26

My wife and I hadnt bought flooring in over a decade so we were pretty green walking in the Flooring Center. Let me just say, Kamran (the owner) and his mini me Troy know their stuff inside and out. One or the other of them is there on any given day and they are both super courteous, tremendously helpful, expert in their field, and able to steer us where we needed to go based on our budget, our taste, our rooms, our cabinetry, our house style, etc. The choice of flooring is tremendously overwhelming but these guys made it so much easier and logical. They narrowed things down for us and encouraged us to take as many samples home as we wanted, as many times as we needed to. And we did. Three times I think. No pressure, just assistance. They came out to our house, did a floor plan sketch worthy of an architecture class, and examined every aspect of the job - from the transitions to the floor grates to the type of shoe moulding to the difference in heights between floors. Then, when we got closer to a decision, they surveyed the house again, to make sure they didnt miss any aspect of the job. When we finally signed on the dotted line, their team came out exactly as promised and put in a beautiful new hardwood floor across most of our first floor in a single day. I confess we took some of those Amazon trees, but they look great. After their crew left, my wife and I literally got on our hands and knees and scrubbed every inch of the floor (see tip below). We found a bunch of minor issues and The Flooring Center came out the next week and fixed everything. There was one potentially disastrous mishap: When redoing the kitchen floor, the refrigerator icemaker line leaked. In my haste to fix it (and the resultant minor flood) I confess I dented the floor with the fridge wheels. Even knowing I had contributed to the error, The Flooring Center came back and literally ripped up and rebuilt an entire section of the kitchen floor. No charge. The result is gorgeous, and perfect. Now, heres the tip: When they (or anyone) installs a hardwood floor, they use a rubber mallet that leaves irritating rubber marks EVERYWHERE! The way to get them up? A magic eraser. I swear its magic. Nothing else worked. But those little things are genius. Anyway, The Flooring Center. Youll get great service, sound advice, no pressure, and a rock solid installation at a competitive price. What else could you ask for?

Ma
Review №27

This is a great place to get new floors, but a terrible place to work. Kamran treats his customers like royalty but he treats his employees the polar opposite.

Pa
Review №28

Excellent customer service, selection and price.

Na
Review №29

We have worked with Kamran and the Flooring Center for years and for many different services, too. I highly recommend the Flooring Center for their EXCELLENT customer service, quality product, knowledgeable staff (installation of all products), and competitive price. We have used the Flooring Center for hardwood floors, kitchen ceramic tiles, foyer marble floor, and custom marble design. They provided excellent service in estimating the job, effectively communicating with us, expediting our service delivery and installation. Their installers for the various products were well versed and very skilled in their job although they were working with very un-leveled floors at my house, they were extra diligent to ensure solid installation of tiles. I will definitely go back to the Flooring Center for all future flooring needs and recommend friends and family. Thank you guys for your quality service!!

Sc
Review №30

We first met Kam while remodeling our townhome in Piney Orchard. At the time we were a family with just enough and not much extra. After explaining our circumstances to Kam and picking out carpet he then directed us to a similar product within our budget. In addition, we did one room in hardwood floor. Installation went smooth and we were thrilled with the outcome except for one issue in the hardwood. When I notified Kam he said, “ Don’t worry Scott. We will be right out to take care of it. “ At that time he also stated, “We will be your flooring company for life”.Looking forward 5 years we bought a new house and called Kam to do carpet in the upstairs and main floors. Similar outcome involving quality products and quality installation. A year later we remodeled our basement and without hesitation called Kam once again. If you like personal one on one service with the owner of a small business, The Flooring Center in Crofton is the place to go for all your flooring needs.Couldn’t be happier. Thanks, Kamran!

Ja
Review №31

I came into the flooring center twice before making my purchase. I delt with both Kamran and Troy. Both were friendly, professional and well knowledges in their products. After making my purchase it took about two weeks for my carpet to arrive. Im extremely happy with my new carpet!!! I highly recommend this company.

Ma
Review №32

Kamran comes off as being very nice, but he immediately gave samples of the most expensive carpet, he then gave us wood flooring quote that was over $1/sq ft higher than anyone else. He came to pick up the sample boards we had got from him and was rude and short. On a phone call before that he was rude and condescending. Not a very good businessman by any stretch of the means. He also had laid carpet for my Mother-in-lay and the carpet is already showing humps as it was not laid down correctly. I do not recommend him or his company.

Li
Review №33

We were originally going to use one of the big companies that you see advertised on TV---then we looked at the Flooring Center....we are so pleased with the product, installation, and the service...AND the price was much less than the Big companies!!!!....they will get our business again!!!

rh
Review №34

I used big chain retailers in the past for carpet and the carpet was overpriced and the quality was poor. In addition the sales people were not educated on the products that they were selling.This time, we went with The Flooring Center, a local carpet company who did a fantastic job, actually showed up when promised, and they were hundreds of dollars cheaper for better quality carpet! Mr. Kamran Sadeghian (Owner) organized the installation of our carpet. Thank you for the great job installing the carpet and the quality is amazing!Kamran was great to work with, he knew the products he was selling and communicated the tasks and costs so I could clearly understand what was involved. The installation crew was reliable, neat and clean, and the quality of the work was fantastic. I am so happy with their service and communications; I would have no hesitation recommending them to anyone.

Jo
Review №35

We do very good work.

Information
2 Photos
35 Comments
4.6 Rating
  • Address:1268 MD-3, Crofton, MD 21114, United States
  • Site:http://myfloorcenter.com/
  • Phone:+1 410-721-9044
Categories
  • Carpet store
  • Flooring store
  • Floor refinishing service
  • Tile store
  • Wood floor refinishing service
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
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