This pharmacy is one of the worst pharmacies me and my co-workers have had to work with. We have a sick patient who has been trying to fill her medication since this morning and the pharmacy staff will not answer calls, not even from provider offices! We have sat on hold multiple times today for 20-30 minutes each time. If you do not have the staff to run your store in a professional manner, maybe you should consider closing.We also tried contacting the actual store, but the person who answered that call was unprofessional did nothing to resolve the issue. What he did was transferred us to the pharmacy after we specifically said they are not answering and we wanted to speak to a manager.

The majority of people that work in the Pharmacy are unprofessional. Im not sure what happened to this location. It used to have the nicest people working in the Pharmacy. Now its trash! They dont answer the phone. I have been hung up on. They talk to customers in the nastiest ways. Ive held my tongue with these people far too long. Im forced to go to CVS for medications due to work. I have chosen to go to this location due to where it s located from my home. At this point I will have to make the switch to another CVS. Honestly, they need to fire this group and start fresh in this Pharmacy. This group needs training in customer service and in being decent human beings in general.

My doctor put my prescriptions in yesterday morning for antibiotics that he wanted me to start right away. I went in to find out why its still in process and that I was supposed to start it yesterday. Then asks if I want to wait in the store for them to fill it. When asked how long its going to take she replied with uh, an hour at the earliest. This was all after I waited 10 minutes for anyone to even acknowledge I was there. Horrible!!!

The pharmacy is ridiculous. Prescriptions are never ready. Today I called to make sure it would be ready when I needed it and was told an hour. Gave them 3 hours knowing how they are. First time I went I was told its not ready and will be 25 minutes. (Gave them 45) second time told its still not ready and will be another 10 (gave them 20) the third time it still was a wait but I told them ill wait right here in the drive thru considering Ive been more than patient. Its ridiculous people need their medications to live how do they not u derstand this?!

I want to leave 5 stars to gentleman manning the front desk, Elvis. He was kind, incredibly helpful, and had a great attitude. He helped us find the test we came in for. Would highly recommend this store, but please please go to another pharmacy.negative 5 to the professional pharmacists in the back. We were looking for home Covid tests and asked the pharmacy first. While we waited in line a senior was told he cant get his 2nd shot (there was 3 people in the store, myself included) to go online. He said he didnt know how to do that and asked for help, they said nope figure it out. The 2nd person in line was there for a script he called for 2 hours ago and they said wasnt ready, he can wait or come back. He said he called and it would be 30 minutes... they said too bad. I asked for tests and they said they didnt have any. I told them I called and they said nope, nothing. Thats when I went to the front desk.

Tried calling the pharmacy all day and no answer. My wife called the front store and asked why the pharmacy is not picking up the phone. Their answer was that they are 2 - 3 days behind orders and decided to not answer any calls. My wife said what if we were calling about an problem with a medication we are taking. No answer on that. VERY UNPROFESSIONAL!

I had an excellent experience getting the Covid vaccine from CVS today.After a horrible experience at Walgreens earlier in the day, I returned home to re-group and decided to research other available vaccination sites.CVS had an available appointment, and their pharmacists were fast, friendly and efficient. I was in and out in less than half an hour.Thank you, CVS!

Check your perscriptions before you leave! They filled the wrong prescription and told me they cant do anything about it bc I left with it. My bad for trusting they know what they are doing. Their mistake but not willing to make it right. Always seems to be issues with this place. The staff seems to always be in chaos with any small amount of customers. Slow and always confused

They do not deserve the one star I am forced to give. They hire unethical, lazy and incompetent employees. I received an e-mail on a Tuesday that my prepaid prescription was ready for pickup. I go to pick it up the next day on Wednesday and am told by the employee that it isnt paid for. I received the e-mail that states it is paid for and my HSA online account also shows the payment was made. She stood around playing on her phone before she told the manager or pharmacist (not sure who it was because he did not speak to me). She then came back to the drive thru to tell me to call corporate. She had the prescription in her hand when I left without it on Wednesday. I called the district manager and left a message, but have had no response. On Friday of that same week, I receive an e-mail stating my prescription was picked up!!!! Unbelievable! I wouldnt trust them with anything! Now I have to work with my HSA servicing bank to get the charge removed since I never received the prescription. Thank goodness I have the CVS mobile app screenshots and the e-mails. I had to contact my doctor and let her know what happened, so she sent a new prescription for the medication that I need to take daily to another pharmacy for me. Stay away from this pharmacy!!!

Completely unhelpful. I needed help and had questions on switching to a new medication after my doctor sent it over to the pharmacy and they did not go out of their way to help. Simply stated, call your doctor. I am in healthcare and one attribute of a true healthcare worker is someone willing to go out of their way to help a client or patient. Theses employees do not seem to like their job and do the bare minimum.

Customer service is non-existent

Horrible pharmacy. They dont answer the calls. I actually got through to them a week in advance to make sure my medication would be ready and they still failed. Stay far away from this place. Any other CVS in the area is better.

They are so nice. Very helpful! I really like it there.

Just trying to confirm if my package was received the store shift was incredibly rude, and when I informed the store supervisor his response ok. Wheres customer service these days?

Terrible customer service. I waited for a prescription in the drive through they would not wait on me in line 2 only the covid testing customers . I had come earlier in the day to pick up the prescription and was turned away because their computers were not working. The prescription was filled but they not only wouldnt listen to me they wouldnt help me find a way to get the prescription. If they dont want to help people get the medications they need they should close.

Rude pharmacy. Front register super helpful

On hold for over 10 minutes to check a prescription that was suppose to be ready at 12:00. However, at 1:30 it was still not ready . After waiting for over 10 minutes on hold I hung up ..Very dissapointed in the Customer service ..

This CVS has the most unprofessional pharmacist. She’s screamed at me through the drive through, hung up on me for asking questions about the cost of my prescriptions: these things have happened various times. Ironically I’ve worked in retail pharmacy for 12+ years and value my job as well as my role in the community. That said, I can’t understand how someone in a similar role thinks she’s somehow above providing basic customer service.

Wow at store at850am employee from pharmacy walks in without a mask? Look hung over 😨

I have never been treated this way before. The Pharmacists are rude and unprofessional. I have had 3 back surgeries over the last 8 years. Every month I pick up my narcotics and they look at me and roll their eyes. My doctor puts the prescription 2 days in advance and I cant pick them up until 1pm or later. I was told if they dont like the way they handle things here I can go somewhere else. I have left CVS and started going to Walgreens. So much nicer and easier to deal with. It is more than 2 miles away from my house but If i dont ever have to deal with them again it is so worth it!!

GREAT SERVICE EVERYTIME IM THERE

Always a great experience! The Pharmacy Techs, Melody & Abby go above & beyond to help w/a smile & w/out judgement. Also, Kelly Miller, RPH is great, too. Never a bad experience there..even w/Don up front & his staff.

Rude staff. Made me extremely uncomfortable, n I was only shopping for soda. Sad that a person cant walk into a pharmacy without feeling like a criminal, and even sadder that the staff doesnt even TRY to hide their distrust. Not everyone is a junkie, just like every pharmacist isnt a judgemental prick...just saying...

The store was very clean