Lance and Cheryl at Dallas Mower have been great at helping equip me to take care of my new farm. Cant say enough nice things about the quality of their products and the excellent customer service. Will definitely be a customer for life!

Great place! Very friendly and knowledgeable. Love my new Ariens Apex 52.

Great family owned business. I enjoy doing business with people like them. They have good mowers and ATVs and provide good service. I’m a life long customer.

Dallas Mower is a fantastic family owned business! We literally drive from Alabama to buy all our lawn equipment! We have been doing business for more than 10yrs and their customer service is simply THE BEST! ❤️🇺🇸

The worst customer service I have ever seen. He didn’t have what we wanted and said he couldn’t get it until January. We ask if we found another trailmaster would me service it. He then got very ugly with us and said no that he only worked on his customers items. That we wouldn’t buy it cheaper somewhere else and bring it to him for repairs.

I Purchased this bad boy from this company about a year ago. I cannot say enough good things about how this mower operates but even more so The customer service is outstanding!They truly take good care of you and the turnaround time has been fabulous anytime I needed service.Thank you for caring about your customers!SincerelyJohn McDonald

They make it fast and easy. Very helpful.

They have a great mechanic

Great people. Very helpful and knowledgeable. The service is awesome every time!

This place is great! The customer service is the best Ive seen in years. They are incredibly patient and extremely knowledgeable. I bought a mower and weed eater from them. I highly recommend Dallas Mower for anyone looking for mowers, blowers, weed eaters, and other landscaping tools. They also have Go-Karts, UTVs, and other outdoor equipment. Check them out!!

Definitely not a good place to go. They couldnt even take the time to look at what im was trying to get. The heck with local buy online.

I took my Gravely mower to get the handle bars corrected. I thought I would have to leave the mower for the repairs, but Lance came out side and adjusted both handle bars to my expectations. I purchased the mower here a year ago and am extremely impressed with their customer service and products. Great place to do business with! Thanks Jim

Geeat customer service!! Was the only place locally rhatwas willing and able to work on minibike tire for one of my customers!!! Great pricing and super nice employees!!! Highly recommend!!!

Great people to deal with i am a return customer

They are top notch at Dallas mower. Very knowledgeable and amazing customer service!!

Great experience at Dallas Mower! Top notch products paired with quality service make for a great experience. I love my new Gravely mower too! Go see Lance if your in the market for high quality lawn and power sports products.

I have been purchasing equipment from Dallas Mower for over 18 years. Lance and David are AWESOME! The Dallas Mower team are knowledgeable, friendly, and professional. I have purchased Gravely mowers, saws, blowers, go-carts, and Land Master utility vehicles. I am extremely satisfied with Dallas Mowers products and customer service. I recommend Dallas Mower to friends and family all the time.

I have to say I that I am very pleased with the purchase of my new Gravely zero turn. Lance was very friendly and informative on my purchase. Very helpful and not pushy for a sale. After my purchase he ordered,installed a light kit and did my first service. Very prompt and courteous service. The lady at the counter was very nice as well. Look forward for continued business with yall. Thanks for your help!

Dallas Mower has worked on our Honda self-propelled mower for years, doing the yearly maintenance. This year they did a repair on a John Deere riding mower, and it has never run better! Great work & fair pricing!

My husband went in to ask about doing some work on a particular mower. The man was extremely rude to my husband for absolutely no reason. Thats fine that you wont work on a mower unless you sold it, but theres a way to deliver that message. The man clearly needs some lessons in customer service. I wouldnt go back there or send anyone I know to them.

Nice and friendly people. And answered all my questions.

We bought our new Gravely lawnmower about a month ago and absolutely love it! My husband received excellent customer service and was very pleased with his experience. We will not only be back but are looking forward to our next purchase!

HORRIBLE customer service !!!! there was no one in store 3 people working i asked the guy if he could come outand take a look at my mower not k owingwhat is wrong he said i would have to figure it out my self or be charged to leave it at there shop i have herd nothing but bad about this company

I bought my Gravely HD48 more than 5 years ago, not only was the purchase experience very easy and pleasant but the service after the sale has been exceptional. Other than routine maintenance, I have only had one minor repair.Lance, David & the entire staff are true professionals. In todays world, dedication to customer service like they provide is hard to find ! No need to look any further, Dallas Mower is the best there is !!

Quality counts! Their products are high quality and they are not pushy on selling. Answered my questions and a year later they are still providing support. I got a zero turn mower and later a two seater go cart. Both are doing well. The people their are nice and knowledgeable.

Bought first gravely in 2004. good mower and service. purchased new zero turn last year. had warranty issue and was repaired no problems. always good service and friendly no matter big or small issue.

Ed Frederiksen states:Bought a Graveley 48 inch zero turn and a side by side here. Feel we got a good deal and both were delivered. Had two instances where repairs needed on mower. Both repairs done on same day, covered under warranty and problems resolved. Referred them to my son-in-law who referred his brother, who also referred a friend. All state very satisfied.

I go to Dallas Mower quite often and I always have a pleasant experience. Very knowledgeable repair department and they always get your equipment back to you fast! Which is important to me since that’s how I make a living!

I purchased a chainsaw and blower here about 2 yrs ago, and have had zero issues with either products. I also have purchased replacement chains with ease. Will definitely continue to do business here.

Excellent sales and service experience. Purchased a ebz8550 redmax from lance. Thank you for taking the time to help me. Expect more business from me.

I put my mower in for repair and an hour later, done. Fast work. Thanks.

Dallas Mowers always takes great care of me and my equipment. Fast turn around on my repairs and maintenance.

Can not believe you have been in business for 18 years the way you talk and treat people that help keep the lights on, but you will not get another penny from me maybe someday you will run out of customers that spend good hard earned money until they find out what you are all about. So with that said Gravley is a good product just do not buy it from this place !!!!!! (Not very smart business man)Got me once --never againDonnie Logan

My experience is that during the purchase process the owner is extremely helpful but if you need advice or help. after the purchase forget it. Parts are incredibly expensive and the owner seems to have no interest in helping. Would suggest looking elsewhere for parts or equipment.

Hi my name is Todd Pierce, I have been doing business with the owner of Dallas Mower for 7 yrs. I have had the best service and created a good friendship with Lance, he has been a great help in the purchase of my 2 Gravely mowers and 2 Red Max weed eaters, also the great maintenance I receive from his mechanic David is always a good experience. I highly recommend Dallas Mower to all my family, friends and neighbors.Thanks for your service Lance.

Extremely poor service and attitude. they act like youre imposing on them to spend your money there.

Pleased with the customer service and stock of items I needed. Recommend them as the local place for lawn mower parts and repair.

Owner/salesman is very nice till after you buy a mower. Afterward he will make up excuses to say things are not covered under one year warranty. When confronted he will tell the customers they are not telling the truth. And threaten you with his lawyer. There are too many reviews like this it shows a pattern. Would recommend the mower just not from this dealership! Read other reviews

Bought a Gravely mower here, one year ago. Its been a great mower, something broke on the front tire. These guys fixed it the same day no charge.

Always got good service. They didnt mind explaining stuff and showing me around

I purchased a NEW Gravely 52 HD in 2015 around $6k owner was super nice at the time of sale. I took my mower in at 75 hr service in March 2018 for the trans. service & a oil change $200. Owner seem to be irritated that i was bothering him with such a small thing,, took a week to do the job???..when i checked my fluid levels before i used it ( had been sitting in the garage for 3 days) oil was low?,i topped it off, then i checked the trans. it also was low. I will NEVER return to this place again. I should have gone with the BOBCAT at Lost Mountain Outdoor Power Equipment..

Tried to call this company but no answer

Very rude people at this place they are nice to you when you are about to spend money call today to ask them a question about my pro 48 that I got from them and the lady is rude wouldnt let me talk when I tried to talk she talk over me very rude people a friend of mine told me not to go buy from them I shouldve listened to him

I dropped off my z rider, a manufacture that he did not sale and he took care of me as if i had made the original purchase from him, fair price and quick turn aroundI will recommend Lance and Dallas Mower to all my friends and Family..

Jonsered customer service told me to go here to find a bar and chain I needed. I told the owner the model number and he gave me a chain and bar and I was on my way. I realized it wasnt right for my saw when I tried to install it and when I took it back he was very rude said he wouldnt take returns and was pretty much belittling my knowledge of being able to change the bar. Also told me my saw was junk because it wasnt bought in his store. As soon as a customer came in and was interested in buying a large piece of equipment his tone changed as if he didnt want to turn off that customer on a purchase. I wouldnt trust this business with my hard earned money. I hope this review somehow saves someone else from the same mistake. I wish I took the time to read the reviews before my visit. Lesson learned.

Sorry I bothered you for wanting to buy a part that fell off a $600 blower that I bought from you. I know customers are irritating when they come into your business and want to spend money. Shopping for a zero turn today and I wont make the mistake of buying it from you.

It is really unfortunate that people in a speciaized business are sooo opinionated that they fail to listen and immediately bad mouth the competition.I called these people looking for some help to purchase a weedeater and told the sales expert that I wasnt looking for heavy duty and he immediately cut me off and told me to go to walmart, home depot and lowes. He would not stop talking so I could ask a question. He acted as though I couldnt afford what he has to sell because his clients were professional lawn guys.. He doesnt know how much money Ive got to spend. He would listen to my needs. The other line rang and immediately put me on hold without saying anything to answer the other line. Must have been one of his professional buddies that kiss his ass. I would never, recommend these people for anythin. I guess thats why their rating is so low.

Great job, very helpful and knowledgeable. Will definitely go back

Helpful while purchasing, and great during warranties or services.

Im very unhappy with the way I was treated by the owner of Dallas mower. After doing business with them for some time, it has become very obvious they dont care about their customers. Only their money.

Horrible Service!!!

Great people! Great place!

This guy was a jerk take your business somewhere else. He found out I wasnt in the area and told me to call my local dealer and stop wasting his time after asking him 3 questions.

I hated to give this place even one star! The owner is rude and they really need to work on there customer service and how they treat there customers! DALLAS MOWER MUST HAVE FORGOT THAT ITS THERE CUSTOMERS THAT KEEPS THEM IN business.

Put in shop called me next day it was ready hes in Dallas Im in Woodstock but need to mow so I head to Dallas arrived 1 hour before closing mechanic says not ready ???? Owner called said it was give us a hour come back and pick up nothing was serviced but charged me he did, 1year ago

I work for Curbside lawn care the guys at Dallas Mower are fast and can fix just about any problem you have.

Worst help you can imagine i would never recommend this place to anyone if i could give no stars i would!!!

Santa brought a go cart that only worked for about 30 minutes; took it next day and they totally replaced the motor free of charge and had it ready by 3pm!

Was ready to spend 7k cash but went somewhere else because the guy on the phone had a major attitude

Bad business bad customer service

Two words racist rednecks.

Great people

Sorry owner or who ever answered the phone tried having a sulky put on a mower and this clowns says you didnt purchase here sorry cant help ya