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Twin Lakes Auto Salvage
9915 S Central Expy, Dallas, TX 75241, United States
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Twin Lakes Auto Salvage
Comments
Da
Review №1

Good pricing, great people and they even bring you the part youre looking for. Was recommended to by a friend and will definitely recommend them to others!

Is
Review №2

Horrible place straight trash. I called about a simple tire tool and they said they had it, but when I drive to them they now say that I was crazy and had the nerve to have an attitude and said that they didn’t carry the item and that the price THEY quoted was too low…..had me furious……never again in life!!

Mi
Review №3

Prices could be cheaper and wait time for parts was slow other than that they was good

Ry
Review №4

HORRIBLE!!! Do not waste your time!! They require a non-refundable deposit before they let you see what they are selling you!

Ge
Review №5

Twin Lake is one of the more reliable salvage have some cars the other salvage dont have.

An
Review №6

The bestParts are not picked over

Ch
Review №7

God blessed me today. Got new parts at a great price.

Al
Review №8

DONTWASTE YOUR TIME AND GAS THEY DONT HAVE IT !EVEN DO THEY SAY THEY DO THEY DONT THEY WAIT FOR YOU TO GET THERE AND SEND YOU TO GO CHECK !

Ba
Review №9

They don’t have the part but they ll say they have when you call ! Just wasted my whole day driving 90 miles !

Mi
Review №10

A bit difficult to find the vehicle I needed, but they had the part I needed at a fair price. Would not hesitate to recommend.

Ma
Review №11

Best prices and very helpful they got any part u need

Ch
Review №12

I was really impressed with this place. Not only did they have what I needed but they also very friendly and courteous and they didnt take long in they service oh and the price was very reasonable.

Mi
Review №13

Had what I needed,at a great price.10

Jo
Review №14

Horrible customer service I just called and got hung up on me for no reason

E
Review №15

Seems like they overpriced on most parts.🥴

Ke
Review №16

Excellent and fast. Excellent customer service.

Si
Review №17

After a while 2weeks I finally found got the part I needed at 2×less then the price everyone else charged

Ka
Review №18

Good pricing, work fast, and labor is included in the quotes price

IN
Review №19

My first time coming here was awful they didnt even have car i was looking for and there customer services was horrendous. i even try calling them before going up there was huge waste of time, also they dont speak english very well. i would not recommend coming here!

Mi
Review №20

Be careful these guys will sell you anything without checking if it works or not. Bought a transmission that was bad tried to return it back. They wont answer or let you bring it back.

Di
Review №21

Not helpful and very rude!

Al
Review №22

Their customer service is beyond trash. Do not go here. Went here because they showed a couple of transmissions in stock. When I arrived the guys in the front were drinking beer and completely ignored the fact that I was there. Finally a guy came out from back and asked what I needed only to say they couldn’t find the part. Terrible business. Unfortunately I can’t rate Zero stars.

Lo
Review №23

Twin Lakes was awesome! They picked up my car within 24 hours even though I didnt have the title on me. The title was out of state so we made an agreement that they would pick up the car and once they received the title, theyd send me a check for the car. Keep in mind the car was completely totaled. I truly appreciate them for doing that because the shop where my car was wanted to charge $30 a day storage fee. So thank goodness they picked up the car quickly. They were excellent service providers and super easy to deal with. I would highly recommend them!

Br
Review №24

Fair price fast services

Ms
Review №25

I been to this place twice before and they treat me with respect when you call customer service is always great unlike other salvage places.hope they keep it up

Mi
Review №26

They had a very friendly staff and were at a convenient location. I got there just before closing, but they did not rush me or have an attitude, but encouraged me to go ahead anyway. Great prices alone would make it worth the trip, but they seemed respectful, helpful, and like they really wanted my business.

Ho
Review №27

I with this company over 4 years and they have always been, trustworthy replacement

Wi
Review №28

They gave sold me a bad engine. Problem one two manifold bolts broke in the head. I have to have that fixed in order to put it in my truck. I called they wouldnt even give me a store credit for that labor. I put the motor in the truck it has a knock when you first crank it then there is so much blow by it pushes oil out of the dip stick. No warranty on labor so after all that it still runs like pure crap. They claim they test the engine. Know I have to get another motor from them and there is a strong possibility it will be crap too. They refused to give me the owners name so I can talk to them about this experience. Also they wanted me to perform more diagnosis on there engine like I have more time and money to spend on the crap engine. I am pissed

Ch
Review №29

I called, answered, he hard poor exuquite and he asked me what the vehicle was and then I told him and he said no we don’t have that, then hung up never do business with again

Ke
Review №30

I called this place for a part they said they had it. I drove there and they didnt have it and didnt understand English well, this place is a joke and waste of time.

Jb
Review №31

Very bad

Ch
Review №32

Pleasant experience and got a fair price. The rep for the company kept in constant communication and answered all my questions. Thank you so much

Ma
Review №33

Professional staff. Realible I was able to get what I need at good price and was quick. Would recommend it. If you want a place that is quick and nice.

Mi
Review №34

Staff was superhelpful. They made sure the upper control arm was correct. I will be doing more business here!

jo
Review №35

Friendly service and knowledgeable employees.

Ja
Review №36

Jimmy helped me out big time. Called me back and verified the correct part. I have used these guys for a while!

Mi
Review №37

Don’t even deserve one star. I called before hand to make sure the part was there also had him double check before I left. He said he’d pull it and have it ready l. Drive five hours and when I get here they don’t have the part !!! Very unprofessional and rude DO NOT DO BUSINESS HERE

Jo
Review №38

I was looking for a standard transmission. I found one here. I went to look at it, and got more parts that were not pulled off a car yet. I paid in full for all of the parts and came back the following week to pick up parts. A week later, I came back. Half of the parts were pulled off and one part did not exist because someone else had already purchased it. I was not refunded for the missing part, and the other parts were either broken or severely deformed when they removed them. Again, no refund was given for these Fd up parts. I leave with my standard transmission, a pile of non-functional parts, and one pissed off self. I should mention nobody there truly understands how a car works and there was a large language barrier. Anyways, I swap out my transmission, drained and filled with fresh transmission fluid, started car, put it in gear, and drove around the block. After about 4 miles, I can definitely tell there were internal issues with the gearbox and it needed to be rebuilt. This is when I felt a little disappointed after I was told it was properly working. The next day, I called to warn them I was coming back for a warranty claim, and they verbally agreed. I uninstalled the transmission and took it back. Long story short, they did not honor any warranty and refused to give me a refund. I am in the negative $700 - non-working transmission, and a pile of non-functional parts. ***NEVER COME HERE. AVOID AT ALL COSTS.***

Ro
Review №39

I called, they said they had what I need, get there, very unfriendly, unhelpful. Told me to go look for the car. Couldn’t tell me where it was. Never found it. Waste of a trip!!

An
Review №40

Came in and just loved the staff very friendly and a great team I received all the parts I came in for faster then expected will definitely be returning for future purchases

Va
Review №41

They gave a good price, met at the appointed time/place, were gracious to work with, and let me go back and retrieve things Id forgotten to get from the car.

De
Review №42

Gave me a deal, worked with me and understood me on a personal level and gave me a better deal. Good business with good people.

To
Review №43

I bought a part from them a couple weeks ago knowing that the part was messed up they sold it to me anyways speaking in Spanish to each other about it.

Ki
Review №44

Horrible experience! Wasted four days of my husbands time he needed to have to install the engine he bought from them. Sold him junk the first day full of sludge, second motor rusted out cylinder valves. Finally, third motor pulled was actually the motor my husband initially asked for! Wont ever go back and will not refer. Very unprofessional. Owner doesnt speak English.

De
Review №45

They have had all the parts I have been looking for for a good price

Fr
Review №46

Very good place always find everything I need and the service to thanks

Ju
Review №47

Bought an ignition coil from them and I was suspicious because the engine looked flooded. They all assured me that it should be ok. It is bad. Of course they only offer store credit. No refund

Sc
Review №48

The staff was very friendly and helpful especially the cute girl that helped me.

Da
Review №49

Its a junkyard were you can get used auto parts

Ri
Review №50

0 stars is my rate. Very crapy service they ignore you even though they see you standing in fron of them. Very rude especially the young lady. If you dont want to work or help people stay home. One comes to spend money not get treated like trash cause your having a crapy day. Do not recommend to not even my enemy.

Bi
Review №51

I called and asked for a hood, and they said they have it. I send someone to go pick it up 25 miles now they don’t have it, what a Joke!!!

Wa
Review №52

They had a 12 year old kid doing all tha work and they told me they had the part i needed then when i got there they didnt even have it, tha guy was like we have it come on.. i wouldnt waste your time with this place, there name should be WASTE OF TIME

Li
Review №53

They picked up the phone then i heard voices and they hung up. No contact...Lazy or sad service. Even when tried to call back.

Da
Review №54

Great service good people. Everyone should go to this specific one.

Mr
Review №55

Over expensive for used parts compared to other junkyards

Pe
Review №56

Good good prices in there oh yeah

IA
Review №57

Told Me My Part Would Be Done At Noon The Next Day When I Called They Told Me 3 When I Got There It Still Wasnt Done I Waited Almost An Hour Before They Finally Brought It Out

JD
Review №58

They sold me a bad transmission and then they have built one for me and did not honor the warranty very bad customer service would not shop there

Sa
Review №59

They told us that they had a part for a vehicle. However, once we drove 40 minutes to go pick it up, they told us that they didnt have the part that we needed. Huge waste of time.

Li
Review №60

Called in staff was friendly had part I needed, got it playa price. Will return for any part

Ev
Review №61

Very friendly

Er
Review №62

Great people as costumer service helpful

Jo
Review №63

Pretty good found what i needed quickly

Ad
Review №64

They had mostly what you need

ma
Review №65

Not good very desorganise dont even know what they have in parts

Al
Review №66

They have parts on computer inventory and the pull them for 2$

Bo
Review №67

Very inconvenient

Be
Review №68

They tell you they have the parts, but dont

Ja
Review №69

Fairly awful customer support

fr
Review №70

Good

Ev
Review №71

Very nace people

Co
Review №72

Great people

To
Review №73

Bought parts from them, part was bad returned it and that part was bad also, instead of trying for another bad part I went to another vendor they refused to give refund, save yourself time and headache dont use them

Sl
Review №74

Very helpful

ma
Review №75

They are too slow

to
Review №76

Prices too high!!

lu
Review №77

Excellent treatment. Very professional

Ed
Review №78

If there is variety but it is a bit expensive .. A hood costs more than 140 $ used ... In another yonkers it costs 50-60 $

Mi
Review №79

They do have parts but they are very expensive, much more than other places

Jo
Review №80

Excellent staff, good work team, if you need parts for your car or truck, go to this place where they will attend you kindly, I recommend them 👍

An
Review №81

It is not what you expect goes in the service

Ma
Review №82

Takes good care of you

da
Review №83

They attend well are friendly and with a very good price

Ja
Review №84

Very good used parts

Information
63 Photos
84 Comments
3.5 Rating
  • Address:9915 S Central Expy, Dallas, TX 75241, United States
  • Site:http://twinlakesautosalvage.com/
  • Phone:+1 972-225-4536
Categories
  • Auto parts store
  • Auto wrecker
  • Junkyard
  • Salvage yard
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:8AM–6PM
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