I broke a wheel stud off my truck when I was attempting to check my brake pads in my driveway. I drove over there and they managed to replace it the same day at a reasonable price. The staff were very friendly and helpful. They also checked my brake pads for me so I didnt have too. Overall I would recommend to a friend/family member.
Christian Brothers is a very nice place to take your car for any type of services. The people there are nice and confident about what they do. My daughter started going there and insisted they I go too, she personal believe in their beliefs. She believe that they are honest and a very good company!
BEST CAR SERVICE EVER!!!!! They are always on time and professional. They fix everything that is needed and they work with you on the price. They even took me to and from work because we were down on our luck with financial issues. Go here. No question. Best ever. Special shout out to Jesse who has always worked with our schedule and financial issues. Will never go anywhere else!!! Thank you guys so much for being the best!! (Sorry but if anyone posted a recent review about the price being high, it’s because of shortage in parts due to Covid shutdown so please consider before posting a bad review). They will work with you on price.
Good customer service, I change my oil regularly over there, I wish if they can include tire checking for example, Walmart and other places do that, but overall they are honest and hard workers
Very nice people, we trust their shop. They will give you a ride if you need it. May be a little more expensive then other shops but you get what you pay for!
Went in after 5 on a Friday with the undercover on the car hanging off. They knew exactly what needed to be done, pulled it in immediately, and I was in the road again in no time! No charge! I’ll be back and hope you will consider using them, too!
Theyre very nice. But they have no concept of time and theyre a bit overpriced. I came in at 10a and was told it would be a little bit. 2:40p they still hadnt looked at my truck. I had their shuttle take me home. I got a call at 5p, theyve finally looked at my truck. They said the battery terminals are dirty. Itll be $145, please! They didnt even do anything to it! I understand its a diagnostic fee, and they did check voltage, but nothing was actually fixed. If you know anything about your vehicle perhaps dont go here. If you dont know anything, I trust them to fix it but charge you just a bit less than the dealership
Good people, quality work ! White rock location is the only one I can speak for.
I called a day before to ask for a quote on a repair and the employees (I called twice; one for quote and other for appointment) were helpful. I came in the next morning to look into the issue I was having with my Camry. Even though I couldnt get the repairs done, Daniel was at least helpful in explaining issues that were discovered that I didnt think of. And provided me the list with costs and how long I would be looking at. I also like it that if they were to do the repairs I asked about and needed (IF there were no other issues on the list), theyd give me a ride home which isnt very far.So sadly, no repairs. But still, the communication was good. Im a visual learner so I understand better with pictures than words alone. So the fact that Daniel explained with pointing at the monitor screen and using his hands to give a visual idea, it was helpful.
Best. Place. EVER. 6 out of 5 stars. Rating from 1 through 10; an 11. The only place to go to experience the NICE difference in the automotive repair experience.
Charges twice ($1400) for the same repair and the truck is still in the same condition. And they did not have an explanation for not doing the diagnostic right the first time. Thats how they get there profits. Steer away from this place of business at all cost
Wonderful service, quickly done at a reasonable price. My new shop for any repair I’ll need going forward.
Beautiful facility, nice professional staff, worked in a quick manner. Give a drop off or pick up they are awesome and my air is blowing cold like the artic!
Called Christian Brothers after being told by another mechanic that they couldnt figure out the problem and they couldnt do any repair for 3 weeks. Called C.B. and explained my problem. They got me right in, diagnosed the issue and repaired it the next day. Very courteous people and my car is running great again! Highly recommend them and I will take my business to Christian Brothers from now on!
Very good mechanic shop they got my truck running right
Too expensive. Dealership prices. Literally everyone I called after the fact was at least $100 cheaper than they were on a specific repair I needed. Even Firestone was cheaper, and thats saying something. I hate when I take my car there, and they come out with their heads down and then sit on the sofa talking to you like your car is on its last leg when its not just to get you to spend more.I also hate when I say I cant get this or that done right in the moment, and they keep asking me am I sure I dont want to go ahead and take care of it today.I also noticed when a large repair bill was handed to me one of the two mechanics at the counter was grinning. You know something is up when it takes two mechanics to go over a bill with you. I guess its really funny to hand someone a huge bill. I think they should change their name to, The Nickel and Dime Brothers.
This shop is amazingly awesome! The staff are very professional and friendly. The service is awesome!!
These guys are the best! You will not find a more professional and honest automotive shop around this area and they give you a great warranty as well! They beat the price I was quoted from another shop and did the work quickly on my schedule. Will definitely use Christian Brothers White rock for all my automotive needs in the future!!UPDATE:Recently took my car back to be checked for a noise coming from the front suspension. They checked it out and found it to be a defective part from the original repair. They honored the warranty and fixed it no questions asked and no charge. Im over 60 years old, and through the years I have used all the major chain repair shops at one time or another and I have NEVER found one to be this good! What the others do wrong, these guys do right! Besides giving a great warranty and being professional, they are just all around great people. If needed they also provide a free shuttle ride to and from home while repair is being done.
Excelente Service!!The best and they are really christian!!
Never been 2 a garage that is this friendly & accommodating. Repairs were done right, on time & on budget!
Excellent service here. I took my car for a simple spark plugs replacement and the following day I felt a misfire and check engine light came on. They took the car back and attempted a fix (no charge!) that still did not work. Got another misfire leaving the place. In their defense, my car is an obscure configuration so it isnt like all the mass produced versions of itself. They took it a third time, again no charge, repaired items that were not directly associated with the misfire and my car is good as new.The fact that these guys owned up to their mistakes and rectified it at no cost to me shows a serious amount of integrity. I will continue to come here and suggest them to everyone.
Kept my vehicle 2 full days for free diagnostic then paid full blown diagnostic on brakes. Able to replicate problem but not identify cause or propose solution. Vehicle failed to start the day after return and began stalling out regularly in low gear. Failed to identity that vehicle had no oil.
Helpful friendly great place
I went in cause when I accelerated my car was shaking. They got me in, diagnosed and fixed in one day.they gave me a ride home and picked me back up when my car was fixed. Best service I have had in a long time. They really care and treat you better than family.
Highly recommended. Excellent customer service, excellent service in general. Did my oil, filter change, inspection. Did today tire repair even they were solid booked. They even offered to drive me home while they work on my car if I want to. Extremely affordable. Will come back again. Thank you for everything.
Great service and very welcoming starting from when you call and same when you enter. Will take care of you and get you back going. Prices are very reasonable and affordable. I highly recommend this place.
Friendly and honest service.
Great employees. Great customer service. GREAT COMPANY. They just got themselves a new customer.
Great and honest communication from these guys. Their diagnostic report app is amazing and good for record keeping. Just all around good professional service. I will be using them in the future.
Honest pricing. Friendly professional service. Just very good people to deal with. I dont do a lot of reviews, good or bad, but it is so hard to find quality people to deal with in the vehicle repair business, I felt obligated to give these folks a review they deserve.
I am currently in Garland for an internship through Texas A&M, but I live in Louisville, KY. I had a cv axle, ball joint, and control arm break on my while driving down the awful garland roads. I was guided to go here and I was not disappointed. The staff was super friendly and understood my situation and helped me out along the way. They tried to get it done by a specific date, but were unable to because they didnt want to rush it and I appreciate that. The prices seemed pretty reasonable and this was by far the best customer service I have seen within the auto industry.
Said I needed a new timing belt, literally changed it 2 months ago. BEWARE they are NOT honest!!!!
Great place. Hood customer service. Very Lee was very knowledgeable and curteous.
I like the convenience to my home and the thoroughness, professional skills/knowledge, caring, and courtesy shown from the entire staff. As the mechanic was finishing the service on my car, I was informed about a concern that I needed to address. They eased my mind when told me they could get the respective part the next day. Without any hesitation I gave the okay. Thank you Christian Brothers for showing genuine care, and compassion. My confidence in the quality of work here at Christian Brothers is very comforting.
Ive been going to White Rock Christian Brothers for years.Outstanding and friendly customer service. Recommend the highly.Bruce Bean.
This was my first time here and absolutely love the people, customer service, and workthey did. I will definitely be taking my car back for further repairs.
100% satisfaction
I drove from the Middle School where I worked at which is about 3 miles or so away from this location so that I could have my tail light fixed. It was cold and slightly raining we already had a bunch of rain in the Metroplex. I left school early so that I could get this taken care of before the heavy rush-hour traffic back to my home in Allen. They took care of my car very promptly and offered me a beverage as well. They were conversational and cared about me not just about making an extra dollar. This was more evident when I went up to pay and they said it was no charge. That it was something very very minor just pass on the kindness. Along with passing on the kindness I feel it right to give them a gleaming review because the place was easily accessible, staff was friendly, I was invited to come back, prices listed were reasonable, and they are a God-fearing business as well. Really felt welcome at this establishment. I definitely will come back for my Automotive needs. I will never forget their kindness to me, a middle school teacher. I need a break and God gave me one and I think Christian Brothers Automotive for this act of kindness. Please support this business and location.
Thorough and knowledgeable. 4 instead of 5 stars because although Chris, Lee, and the team were friendly and professional, a lack of communication left me without access to my car for 2 days. The whole team came together to help resolve this issue, and thoroughly documented both the things they did and the things I may need to service soon. I would come back here anytime.
I’m not one to ever write reviews but I had to tell what an amazing experience I had at Christian Brothers White Rock. Jim, Chris and Lee were absolutely amazing when I found out I needed my breaks and rotors replaced. They treated me with amazing hospitality, great transparency in prices and ensured I had no questions after the service is done. I will be returning for ALL of my car services in the future. Thank you Christian Brothers White Rock!
Great team! They are trustworthy, dependable, professional, and friendly. And I love the complimentary shuttle service!
Excellent customer service. Great technicians. They do their best for you every time.
Really nice down to earth people
There was a mix up in vehicles and we waited a bit longer but Mr. Lee was very courteous and gave us a great deal in our alignment. It’s that type of professionalism that keeps customers coming back. Thank you Christian Brothers for employing gentlemen like Mr. Lee and his crew.
Excellent customer service and attention to detail. They do exactly what they say they will with no excuses. Very straightforward and answered pertinent questions before I asked them. Also, great price. Will come to them now for all repairs and oil changes. Well worth it.
We dont, and WONT, trust any other mechanics or service professionals in Dallas with our vehicle(s) to perform scheduled maintenance, or miscellaneous repairs. Weve had too many heartbreaking experiences elsewhere in DFW.Christian Brothers Automotive of White Rock (CBWR) is the place to go 10/10 when something with our cars gone awry. Chris, Lee, and the entire team are friendly, up-front with honest, fair parts/labor pricing, plus they provide a courtesy shuttle to get you back home or work... I mean, really? 5-star, VIP treatment aside, the list goes on and on why well never spend a dime anywhere else. Ryan and I strive to stretch every dollar spent during these uncertain times with the pandemic, and we cant be happier we choose CBWR for our needs.The biggest, most important reason why we love CBWR is that when we drive off afterwards with our car, we have total peace of mind... and THAT only comes from top-notch customer service and skilled mechanics, which money truly cannot buy at other competitors. When you need it done right the first time, choose CBWR without a second thought.
Ok but expensive
They did my oil change and replaced my rear shocks. Ive not had my car but a year and have been to 3 places...2 others were HORRIBLE!!! this being my final stop. CHRISTIAN BROTHERS IS GREAT!!! I love my new to me car and want it protected and good work done, Im overdue for my oil change and rotation but I will be in right after Christmas!!! They are wonderful here and if you want Reputable work and Good people, then you are in the best hands!! They even send you coupons and you earn points towards bigger discounts, Also a member of AAA.
They diagnosed the problem, made the repairs and had me back on the road very quickly. Staff and service is 5 stars at this location. The staff was very friendly and helpful!
Exceptional auto and customer service. Their waiting room is something youd find in a higher end dealership, but without dealership prices. Id recomend them for anything from an oil change to engine replacement.
Thanks to Chris and the crew who kindly took care of my banged up Prius yesterday! They have worked with me over many years to keep my car running well and safely.
No pushy tire sales like Discount Tire, great customer service, even though Im not religious they were very polite, and helpful.
From the very first phone call to when I checked out at the end of the day, the experience was far different than Ive ever had at a car mechanic. The actual work has been superb so far and the customer service is exactly what you would want from your mechanic. Honest, well priced and good people. Thank you and glad I found you!
Great friendly staff! The made sure the repairs where done on time, they picked my wife up when she dropped her rental car off drive her to her office. Later in the day they picked her up and drove her back to the garage. They really bent over backwards to help us out.
Have used Christian Brothers Automotive White Rock for 10 years while living the city...my wife found it and Kevin has been a blessing. He tells it like it is, will do a diagnostic for free and even helped us buy a used car by looking over a few to make sure they didnt have a major problem. would recommend to anyone, anytime.
Excellent work and excellent customer service. The owner, Jim, drove me home when my brakes were being worked on, and had no problems running me by an errand I had to run. When we got to my house I realized I had left my keys. Immediately he took responsibility that he had forgotten to remind me, then drove me back to the shop and home again. All the while he engaged me in conversation and was very kind and respectful. Their warranty goes a year and 12,000 miles over what is normal and is explained clearly and concisely in a no fine print letter. The work done on the car has been excellent so far. Great place. Highly recommended.
The people here at this location are amazing. The know what they are doing and they do it well. I am in the customer service industry and they go above and beyond what customer service is all about. I have brought my car to them for years now and havent been disappointed yet. They have an awesome crew and their prices are very reasonable. They get your car in and out in a timely manner, and they even have a courtesy shuttle if you are in need of a ride.When you need work done on your car, call and take your car here!You will be glad you did.
They have a single parent car wash 1 a year. Let those who need that little extra help know. See ya next year. Or come support a business that gives back to the community.😊
I can always count on a pleasant experience from the staff to the lobby atmosphere, even times when I can tell they are busy. I appreciate suggestions for my car without a feeling of being pressured. I shared with a co-worker, who gave you a try and was extremely satisfied with the service.
Nice difference isnt just a tag line here. When our AC failed 3 weeks after a repair, they went above and beyond to make it right. Plus, the owner personally shuttled us to and from our place while the car was being repaired. Jims kindness shines through and he holds his people to a high standard. Highly recommend!
Great service! The employees were friendly and professional. The prices were fair and the work was completed quickly and correctly. The lobby is a comfortable place to wait unlike so many other repair shops. I felt the information the techs gave me about my car was trustworthy.
The customer service was wonderful, everyone I interacted with smiled. Comfortable, clean waiting room with good WiFi. When their shuttle was not able to bring me back to get my car (I was up against their closing time) they took the price of my Uber off my bill which was very impressive. Great communication all around.
I live in Austin and my Dad recommended the Georgetown location to me. I didnt need to call on Christian Brothers until I was stranded in Dallas this weekend, with no idea what was wrong with my car or where to have it towed. Although they werent open for me to go there in-person, Johnathan was a life-saver. He advised me on what might be wrong and even let me ask him questions all throughout the process of being towed to the dealership, doing the diagnostic, and evaluating their estimate--all without even being a customer yet! These guys really go above and beyond. I will be taking my car to Christian Brothers for my repairs in Austin from now on!
Service, Service, Service ‼️ This location has won me over and I will recommend for anyone to go see Paul Crouch. From the Welcome, snacks, drinks, homemade cookies, Hallmark cards (they stamp and mail for FREE), to the mechanics in the bays and the bottle water and comment card left inside the car...these people are doing it right. As a woman going into a mechanic shop, I soooo appreciate the quality service extended to me and others who came inside. Thank you ‼️
Excellent staff and top notch technicians. Great service as always!
Family-run business, great personal service
Great service, fun and sweet staff! Thank you so much!
This place is great. Free WiFi. Their service is great. I do recommend this location. 5 stars
Ive had the pleasure of taking my SUV in on several occasions for regular maintenance. Each time, I was treated great by the staff at the White Rock CBA location. Besides my regularly scheduled maintenance appointment, the staff advised me on other items that would eventually need to be addressed along with options. There is never a hard sell. These people are extremely trustworthy and deliver superior service. This is coming from a guy who knows next to nothing about automotive work, but I do know great service when I receive it. Do not hesitate in stopping by for an estimate, oil change, or any other automotive work needed.
Pulled into Christian Brothers Automotive with a flat tire this morning on the way to work. Matt and Russell got me in and out in five minutes flat. They were so helpful! They even recommended a tire repair shop on the way to the office. So thankful for their willingness to help out in a hurry!
I have great respect for these Guys! Fixed my car, got my wheels back for work. Awesome job guys! Thanks Paul!
We have been using Christian Brothers Automotive White Rock for 6 years. Very pleased with the prompt courteous service and quality of work on our vehicles. They explain the scope of work that needs to be done and get your approval prior to starting the job. No surprises!!! Highly recommend CBA White Rock.
Have done business with them for over ten years. They are honest, fair, friendly, and reasonable ly priced.
Im a forever fan of Christian Bros Auto and especially the McCree Road location! As a young lady that does not know very much about car maintenance, these guys are always extremely helpful, accommodating, and genuine. Thank you so much!
Theyre really great. Helpful. Friendly. Thorough. Quick. And great prices on top of it all.
I have been to CBA several times for all sorts of work done on my vehicles. Their office is clean, staff helpful and friendly, and the work gets done quickly. Highly recommend this place for any general auto needs!
Got my car inspected quickly. Ill be back
First off, Im one of those people that will fix my car(s) myself, and prefer to do so.I have been to this location a several times, and have had them check my car and truck for a problem that they have had. On more than one occasion it had turned out to be nothing, or not what I had thought it was.Now if you want to take your vehicle to a place that will fix it right, with original OEM parts, then go to Christian Bros. If you want to go to a place that is going to be cheap, and just patch the problem, then go elsewhere.They are fair, very honest, and it is where I will continue to take my vehicles from now own.
Amazing Service! Jim and the folks at Christian Brothers know how to treat their customers. They always provide me with fair and honest pricing and I love the free shuttle service! I will definitely be back!
I originally came to Christian Brothers for an alignment. The lady at the front desk was very nice and polite, I dropped my car off and about 3 hours later I received a call saying they did the alignment but my power steering seal was leaking and I needed all these fluid flushes and different maintence done. I told them to go ahead and fix the power steering leak, they called me back about 40 minutes later saying it was ready. I picked up my car and about 2 days later I started noticing a ticking sound so I asked my father in law who is also a mechanic to take a look at it and he said that the seal on the actual pump is leaking like crazy. The next day we brought my car to Christian bros and showed the Manager the problem (I didn’t catch his name) my father in law started showing him the problem and asked how we are going to fix this, because the power steering pump never had a problem until they touched it. The manager then began to argue with us trying to cut deals. First option was a re fund and then we would have to pay to fix the pump. We refused then started arguing more and we’re offered to take off cost of labor as long as we pay for the part, refused again! After several minutes talking to him and the mechanic who originally worked on my car, he gave in and will be fixing my car tomorrow for no charge. REALLY CHRISTIAN BROS??? Why should we have to argue and get angry to receive fair service for a part you clearly broke! I would understand if the part was leaking before and I didn’t pay $142.40 to replace a $9 part but if I see something is broken because of your mechanics I will argue my case. It would of been so much easier to realize you guys messed up and to fix it instead of arguing with the customer over your mistakes.UPDATE: We visited Christian bros today and the manger who I originally spoke with was very polite this time. He showed us the brand new power steering pump he order for me and had the mechanic install it. The work was done in about 30 minutes. He did apologize and realized his mistakes which I did appreciate. I am changing my outlook on Christian brothers, I very much appreciate them realizing the mistakes that were made and going out of the way to fix it. I will recommend in the future.
THERE IS NOTHING CHRISTIAN AND HONEST ABOUT THIS COMPANY! Using the ploy for being a Christian company will surely go out of their way to make you pay a premium cost for their warrantied parts from a mystery seller that the manager would not disclose. Nor will they tell you the price of the parts or let you BRING YOUR OWN PARTS! They will flat out lie to you and over charge for their services! A simple break change with new rotors will cost you $755 for parts and labor! Even if you dont need new rotors! They try and do all of their business over the phone and quote you outrageous prices! Definitely get a second quote somewhere else!! Its almost gaurenteed that it would be at least $400 cheaper anywhere else! DO NOT GO HERE! There is nothing Christian about this company and will take advantage of you if you are naive and dont know anything about cars. They will see you as a walking checkbook and take every penny! And I swear that to the god they claim to believe in. I DONT WANT A RESPONSE FROM THE OWNER. I just want to spread awareness to everyone looking for an honest comment about my experience here! THOSE PARTS BETTER BE BLESSED BY JESUS HIMSELF BEFORE I SPEND ALMOST $200 FOR MID TIER BREAKS I COULD BUY FOR $60 AT AUTOZONE THAT THEY WONT INSTALL FOR YOU!
Best staff. I would not consider taking my car anywhere else. I know my car is in good hands with Vince Willis and David. Knowledgeable and trustworthy.
They are awesome at giving false hope! Theyll lure you to fix things that wont necessarily fix the problem! I paid them $1,000 to fix absolutely NOTHING! VERY BAD EXPERIENCE!
Always willing to make room to service my car. They are honest and trustworthy. Great christian brothers!!
I went there to do a 4 wheel alignment. They said brake fluid is dirty, ball joint is worn out. I refused to do all those which are around 600 dollars service. They wouldnt do my alignment because I dont fix my cars ball joints. In fact I checked my cars ball joints in two other places and they all confirmed my whole suspension is fine. I also changed my brake fluid a year ago so no way its dirty. It was totally waste of time. The only thing they said right was about the wheel bearing and the stud however they still charged me 100 dollars more to fix all those.
Took my 75K mile suburban in for a shutter issue....spent over $3,600+ on service that was needed based on age, but disappointed to get it back with the same original issue - without the fix. I am hoping that Christian Brothers restores my faith and solves the problem eventually. I am going to give them a 2nd attempt to fix.
Five stars isn’t enough! My whole family has switched over to this location and we’ve had nothing but great experiences from start to finish.
Great Christian Owners. Always good repairs without having to return for more repairs over & over again.
I still can’t believe it. I have never felt more comfortable and taken care of. The facilities are very clean, and the waiting room is comfy with that homey feeling.I spoke at length with both the owner and manager and they are lovely, well informed kind Christian men. They are not looking to take advantage of anyone. I highly recommend Christian Brothers Automotive in White Rock… I fully intend to return there for all my car needs.I went in fully expecting to spends hundreds of dollars on my breaks. I ended up leaving spending 39.00 for my yearly car inspection. They said its common for Toyotas to squeak with the heat that we have been having. I will need them eventually, but right now they are not necessary. How many of you out there have ever had that experience? Honesty and Integrality is hard to find, these guys had both!
Ive been going to Christian Brothers for over a decade and have always been extremely satisfied with the work performed and their customer service.
This is the only place I go to get my car serviced. Theyre very knowledgable and only recommend what is needed. The in-office staff is very friendly and there a plenty of amenities including snacks and waters and cake. Dont go anywhere but here.
Amazing service. Honest mechanics and very helpful. I was nervous using a mechanic in Dallas as I am from ETX and usually had family friends work on my vehicles. Randy will let you know exactly what is wrong with your vehicle and fix it at a very fair price.
Excellent customer service! They really go above and beyond for their customers. I have never had a better experience with an auto shop.
Just went there to get my vehicle inspection done and everyone was extremely nice and courteous and the waiting area was very comfortable. Snacks, coffee, water, and sodas are readily available and it is well air conditioned and the manager was very nice even though I wasnt spending much money at all.
My ABS light was coming on my dash and i assumed that I most likely needed a brake job. I dropped my truck off and came back to be told that I still had plenty of life on my brakes and no pads or works was necessary. As for the ABS light, it was a faulty relay...which I elected to ignore since they cost $$$$. CBA could have easily gotten a brake job out of me.....instead it was a zero charge visit...WOW....an auto shop that is actually honest! When leaving I ran into an old man that had been going there 6 years and he said that they actually worked out a payment plan for one of his costly repairs....what other place would do that in Dallas???? Dealing with the public is hard enough....but this place is a ray of light in an otherwise dishonest world. You have my business for life (that is, if I dont move)....
They are good at what they do and have the best customer service I have ever seen. I am one happy customers!!!
My experience is similar to the Ian Davies Story. My battery light came and my car unfortunately shut down. I went there on Wednesday at 11/16/16 and paid for a full diagnostic test to find out what was going on. I told them specifically to check my battery, the wires connected to my battery, and my alternator. Which I was told the diagnostic test was going to cover all that. I waited patiently from 9:00 am to 11:00 am to even find out what was going on. They told me it was just the battery not the alternator. Then I told them to fix the battery which it cost over $200.00 just to fix. They told me I was all taken care of. Then I left and found out that my batter light still turned on. I called and said is it usual for my battery light to still be on when I just replaced the battery. They told me no and come back the check to see what was wrong. I went back today (11/18/16) and they finally told it was my alternator. I told them I didn’t want them to do anything to my car because it would cost me over $500.00 just to fix it. I was upset because I told them initially if it was the alternator I rather buy a new car vs getting it replaced again. I paid for a service (diagnostic test) to see what was wrong. I called the manager about the issue and his solution was to take the cost for the diagnostic test off the cost for the alternator. I decline that offer and told him it wasn’t good enough. He told me I have to contact you on Monday. So I gave a call to corporate and they notified me that they contacted the owner and he will contact me on Tuesday. Depending on what I get as a response, I might have to take further action. I paid for a service (full diagnostic test) which I didn’t really get any service from. Also paid for a service that I wasn’t going to pay for if the alternator was the problem. Thank you Christian Brothers for being kind to me and giving my bad service. Hope to speak with the owners soon.
Honest, excellent workmanship. Could not feel better about our experience. We picked them based on their reviews. Good job
The service at Christian Brothers Automotive is superb. The were very courteous and prompt. I would rate then 5 Stars.
Expert work. Expensive as living Hell.