As a first time car buyer I thought the experience of purchasing a car would be horrible just based off of what’s the “norm”, after working with Brian Allen and this dealership I think that this wasn’t the “norm” most people complain about because this was nothing less than an awesome experience all around! Very big shout out to Brian in sales, David the sales manager and Gene the business manager. I had a very pleasant experience with all of those gentlemen and they got me in and out quickly and I’m very thankful for that since I had both my boys with me!

After a failed early bird attempt to obtain service at another local Chevy dealer due to backlog, I arrived moments later to Galleria Chevrolet in hopes to gain more insight on worsened post-repair operational issues with my vehicle. The Service Manager and Advisor, Aaron and Luis, greeted me, listened to my concerns, and began to troubleshoot the root cause based on the information provided to them. It mattered not that I was coming to Galleria after obtaining service with an unassociated repair shop the day prior. They were sympathetic to my circumstance and sought to resolve the potentially hazardous issue with my vehicle as expeditiously as possible. They were confident that they’d reach resolution while offering reassurance that, by the end of the day, my car would be back in my possession. I was subsequently shuttled home via their courtesy transport (Eddie was awesome, by the way) and within a few hours I had a definitive diagnosis. Eddie circled back to pick me up. Luis and I discussed the repairs further upon my arrival. With steadfast compassion and patience, Aaron and Luis worked diligently to repair my vehicle in a timely manner. Ninety minutes later, I was driving home in a vehicle void of the issues I’d originally presented with. Always meeting car purchases and repairs with trepidation, I must say the Lord answered my prayers on this one. I received excellent service, the definitive diagnosis requested, left with my dignity intact, and a car that purrs like a kitten (once again). I will be back for future service needs. Much appreciated guys!

The service department was a little difficult to find as there is no direct arrow or sign visible from the service road. Turned in too early for the service department. Once inside of the service department with the gentlemen, the assistance was subpar. The lady at the service desk was very nice when I picked up my truck. Also prices seem very high for maintenance and products. I was happy with the time frame in which my truck was completed. Wish there was a car free washing service like there is at the Friendly Chevrolet near down town.

Was looking for a.Chevrolet dealership that would except my new truck for oil service and tire rotation for next day appointment in the am, because i was headed out of town. . Galleria dealership did not disappoint. Form the customer service/scheduler to the on site service advisor. Got it done gave the truck a good bill of health and off I went. Thank you!

Great service from Marc! they completed my vehicle service sooner than I was quoted for. I would recommend for easy fast and friendly service

Used to go to Reliable Chevrolet, but usually their wait time is so long and most of the time they don’t have any loaners available at all.My first time getting my car serviced at Galleria Chevrolet, and I’m already so happy and satisfied with the service and definitely will be coming back to this location, their prices are so much better than Reliable Chevrolet and their wait time is so much shorter, even for walk-ins their wait time is so great as well.Louis from the service department was really great and I’m so happy to work with him, and I’ll be definitely coming back to him for any future car maintenance.

I was assisted by Mark. He was kind, patient and very detailed. His communication was outstanding and because of him I will bring back my car for to him for every need.

The transmission in my Chevrolet Tahoe on Friday July 30, 2021. When we made it to Galleria Chevrolet it was almost closing time, the staff stayed after hours to make sure that my vehicle could be repaired without any out of pocket cost to me and that it would be done quickly. They were very patient in explaining to us the issue with the transmission and that needed to be repaired as soon as possible. My vehicle was repaired on Saturday July 21,2021 and its riding great. If youre in the Dallas area needing repairs go to Galleria Chevrolet and they will surely take care of you. Thank you all again for your help!~The Marshall Family~

This was the best car buying experience I have ever had. Everyone was so helpful and went above and beyond to meet my expectations! All they way from the finance and sales to the auto department! Galleria Chevrolet is absolutely best of class and I will recommend them to everyone looking to purchase a new vehicle.

One of the best online car buying experience I’ve had. Bought my car from this dealership last week and had it shipped to FL. Gerald was an absolute pleasure to deal with. He stayed on top of things….from answering all my questions to photos and videos. I was buying the car unseen but Gerald made it simple and painless. I also wanted the inside protected during transport and Gerald went the extra mile and got that done for me. Please go see Gerald at Galleria Chevrolet for your next car. He will take care of you and you’ll not be disappointed!! 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ all the way!!!

Quick scheduling availability - next day. Friendly welcome by Ismael. Beat the time estimate by over an hour. Did not make recommendations for additional maintenance that was not necessary - everything was marked good. That was refreshing. Will definitely take my vehicle for service from now on.

In buying a car you always want to feel like they are treating you in a FAIR and respectful manner and Galleria Chevrolet definitely did. They worked with me on my trade and I was able to pay a fair price in this crazy market. Would work with them again on a future car purchase.

Galleria Chevrolet is awesome and definitely a five star dealership! Our salesman Eddy was who made that fifth star come true!My wife and I live in Ennis Texas but we always buy our vehicles in Dallas. Because we have a baby on the way…we were not able to go from dealer to dealer, nor did we have much time to even do much of the Internet shopping. We inquired online on a few different Chevrolet Tahoe‘s and we had responses of various natures. We had a few that never responded back, a few called us back but what they had advertised was simply not available. Things really took a positive change when we met Eddy over the phone and we told him our situation, our shortage of time and how we were generally preoccupied without it soon to come baby. He took charge and at that moment he made us feel like if we were actually at the car dealership by sending us videos, pictures and in detail explaining the entire deal to us over the phone. By the time we drove to the dealer that day in a matter of 30 minutes worth of time we were in the vehicle smiling and on our way to grab some lunch before our trip back home. Galleria Chevrolet is the best car experience we’ve ever had but Eddy was the most pleasant and easy-going car salesman we have ever met throughout our lives. If you go to Galleria Chevrolet be sure to ask for Eddy!

From start to finish, the best new car buying experience I have ever had.

I’ve gone up to Galleria Chevrolet a few times now and have had the pleasure of working with Micah. He was able to get my truck in and out on Saturday. I expected to be there for a few hours and then before they even bring my truck out give me the run around on all the repairs needed, but I was there for maybe 45 minutes and no run around. The service department is amazing. Thank you, Micah!

Ismael communicated really well with me through the entire process. I was really anxious about putting my car in for repairs but he made the process super simple. I also appreciate that even though my there was no promise that I would have my car back the same day, they made it happen. Thank you!

First, my sales person Miguel was great. I bought a truck for my business, and he cut out most of the time wasting and up-selling you’d expect at a car dealer.However, when I got near the end of the paperwork with the finance manager, I realized there was a misunderstanding with the numbers and ended up leaving. I was actually quite frustrated when I left, and having shopped at 4 dealers over 10 hours that day, said some stuff I probably shouldn’t have. 🤦🏻‍♂️The next morning Gene, a manager, called me to try to make it right. They did. I’m 100% satisfied with my experience, and have tons of respect for the fact that they’d call an upset customer to apologize for a misunderstanding.I shopped at this dealer years ago when it was owned by another company, and it was a total nightmare. I think it’s worth giving these guys a shot, they seem truly interested in generating happy customers.

My wife and I had a great experience with Gerald. He was helpful, knowledgeable, and very easy to get along with. He helped us find just what we were looking for.

Charlie and the whole crew were great to work with! With the limited supply of vehicles available in todays market, they were more than fair on the pricing we received. We will be back!!!

The folks that work here seem like family and make it painless as possible while you wait. I was quick in and out for a bedcover i purchased online. Love Chevy

I wanted to wait a few months in order to post a review but I think it’s time I give credit where credit is due. Brian helped me get into a new car when my old one was starting to have problems and he answered every question I had and made it a very pleasant experience from start to finish. I even had to reach out to him with a few questions a few weeks after I got the car and he was still very helpful and continued to respond quickly to my questions. I will definitely be coming back to this dealership to see him. Thanks again Brian!

Friendly staff. Vehicle was ready and waiting for the test drive. Smooth transaction.

Steve and the management was great! They did a great job doing everything they could to accommodate my needs and Steve walked me through the use of the vehicle and its features. This is my second car and both experiences were great.Thanks guys!

I purchased a vehicle from Galleria in Jan 2021. Great salesperson and process an did it mostly online and came in to sign to paperwork. All good. I recently purchased tires and and wheels to upgrade the car and had an appt. for install on 9/30. I flew in from a trip on 9/29 and decided to stop by the dealership to see if they could install early as my day changed to hectic for 9/30. Let me say that Micha in the service department took great care of me and got me in and out without and appointment with 1-1/2 hours. I was able to work and get excited about the update to my car. Now to add an already great experience, I received a call to let me know that I was in fact due a refund for the accessories as had been charged wrong online. Im truly impressed and cant say enough about the thoroughness, accommodation, and follow through of this dealership. I highly recommend and think you will be satisfied as well.

I am so glad to meet with Miguel Awadallah at Galleria Chevrolet. He is very helpful person, I am so glad that I find very nice car. I will recommended to buy a car for this place and also the person who help me though everything. Thank you so!!!

Steve was great. Very patient with us during the decision-making process. Gene in finance was respectful of my time and also has a great sense of humor. I love my new Tahoe!

Gerald was amazing! If you are thinking about buying a new car, ask for him. Treated us really well. I appreciate their transparent process. No haggling or negotiation. Just fair honest prices. Would buy again from here!

Brian Allen and his team were tremendous! Great experience start to finish. It was extremely low pressure. They went above and beyond and made the whole experience a smooth and easy process for us, considering we had both our kiddos in tow.

Brian in sales is top notch! The whole experience was great but he definitely made this experience stand out from the ones we have had in the past when buying a vehicle. He is the definition of what a car salesman should be, stellar attention to detail and truly great listening skills when we went over all of our wants and needs. Throughout the whole process my wife and I felt like life long friends of his which definitely helped made the process enjoyable, so hat tip to him and the galleria team. We will definitely be back to see him in the future. Thanks again for the laughs and conversation Mr. Brian Allan!

Car Shopping with Galleria Chevrolet was an excellent experience. They are transparent in pricing and treated me fairly. My team of Paul Sauseda, Miguel Awadallah, and Mike Black were tremendous! I highly recommend Galleria Chevrolet for purchasing your next used or new vehicle

Mike Black was very professional in every way. He made the buying process very easy.

Everything was perfect in the purchase of my vehicle. I was able to completed the deal mostly online. I am somewhat anti-social at times, so being able to do the initial work online, instead of in-person was a big selling point for me. When I arrived at the dealership, I was treated very well, and every piece of paperwork was accomplished flawlessly.

Shawn Swensen is the greatest person in the car biz ever. I change cars every 2 or 3 years, I have bought 18 trucks in my lifetime and this was the best experience ever. Car buying should be this easy for everyone. Shawn and his team worked so hard and remained so courteous. You can buy a vehicle from anyone, but the team at Galleria proves there is a difference in how you treat customers. GM should use Shawn and crew as their model.

Our salesman Jay was fantastic. He really took his time with us, was not pushy, and went that extra mile to make our experience as good as possible.

One of the best car buying experiences Ive ever had. Kamari and Mike were great to work with and got everything done so quick with the trade in and paperwork for the new truck.

The sales and finance team were very efficient. It was apparent that communication between the teams were very strong as there were no repeats of my objectives from start to finish. The transition between sales and finance really made for a comfortable experience. I have purchased a lot of vehicles and this was the best experience i have ever had in 24 years. This should be a repeatable process at all dealerships. Specifically, Mike Black and my sales representative Sofi make a wonderful team! Thanks! Richard

My husband and I needed a new truck so took a road trip to galleria Chevrolet based of the inventory we saw online and we immediately got greeted by Brian Allen in sales and he was very professional and helpful throughout the whole process. We ended up buying a 2021 Silverado custom rally after we told him what we needed/wanted in a truck and he definitely picked the right truck because it grabbed our attention from the moment he pulled it up. We are very happy with our purchase and we recommend Brian and galleria Chevrolet to anybody who is in the market for a vehicle!

Service work on 1999 Chevy Tahoe completed 8/4/21. We are happy. Zach was my service advisor and supervisor was Micah. Oil change and checkup. Safety recall came up which they took care of, including locating the part. Price of Mobile 1 oil change was at market.

I originally inquired about a truck months ago and I knew I wanted a Silverado based off the newer body style compared to previous generation I just didn’t know what trim I wanted and when I was ready to buy. I was working with Brian for a couple months talking from time to time and he was very attentive and informative the whole way and made it extremely low pressure go at my own pace type of purchase and for that I really appreciate him. I drive a 18 wheeler for a living so I just needed a pick up truck for a short daily commute. He showed me a 2021 Silverado 1500 custom and he told me based off everything I needed my personal truck to do that it was the best option for me and so far it’s been great. I really enjoyed this buying process compared to others and I buy vehicles pretty often. I will definitely be coming back to see Brian at this dealership.

My husband and I were very happy with the team at Galleria Chevrolet.

Best car buying experience. Blair the sale manager was great .he got the deals done for my wife and I. Our salesman Charlie was great

Ismael, the service writer, was very courteous and knowledgeable. He communicated with me about the mechanics findings and described the work I needed in great detail. He was able to find/offer me a discount on additional work, so I elected to have it done.

Thanks to my service advisor Zach for the outstanding customer service Ive received. He goes beyond to really help you and cares. I am definitely coming back to Galleria Chevrolet for my trucks service needs. Also thank you Zach for your service in the military for our great country.

I went the Galleria Chevy to specifically look at a pre-owned truck. With the speed used trucks are moving, it was gone by the time I got there. Jay offered to show me a new truck that met my list of wants. Within a few hours, I left in a new truck with a great rate and awesome experience. I’m loving the truck!

Marc was so helpful, and quick to get my information entered. I will definitely be going back to get my truck routinely serviced here!

Great experience and hassle free. The sales people were so nice! I would definitely recommend this dealership to friends and family.

Great experience, Jay was superb and listened which was a key factor for me. Jay did not try to be pushy or upsell on anything unwanted or needed and was great with communication.

Everyone in the building was welcoming and kind. Made you feel important like anyone else in there.

Loved my experience with them, my sales rep was awesome (kamary) he kept me up to date with details, financing help us a lot and got us a lower payment than what we were looking at. Everything went very smooth and everybody treated us like family. They didnt push us to but nothing or made us feel uncomfortable. Definitely recommend this dealership.

I live about 45 minutes from Galleria Chevrolet in Dallas and Im glad I made the drive there. Eddy and his manager Ms. Yuri were both very helpful and upfront about the deal. Throughout my life, Iv purchased many vehicles from various dealerships but the experience that I loved and enjoyed at Galleria Chevrolet will definitely be one that will bring me back time after time. If you are coming to Galleria Chevrolet in Dallas be sure to see Eddy!!

Marc in the service department is awesome! Everything was quick and efficient, prices were fantastic.

Miguel was a great sales person, very helpful. Fast and Easy transition. Would definitely recommend. From Starting with email communications til the last signature on the paper. Thanks for the nice and easy buy.

TOP NOTCH SERVICE!!!!!!!!!! From the moment I brought my 2017 Camaro to Galleria Chevrolet, I knew my baby was in good hands. From Zack the Service Agent, Aaron the Service Manager and the Outstanding Mechanics/Technician ( I truly apologize for not getting his name). I could have not been more than overwhelmed with the friendliness and welcoming feeling that I received!!!!!!! I would recommend this location to anyone. I have found a home for future service and repairs!!!!!

Gerald was great. Easiest car buying experience I’ve ever had! Everyone I interacted with had a great attitude. Also had a minor issue with the car as soon as I left but they fixed it right away under warranty (no charge).

Gerald Williams was great! We were trying to purchase a difficult to locate model and he kept us informed every step of the way to make sure we got the exact vehicle we wanted. Very easy purchase because of Gerald and the dealer’s approach.

On Saturday 7-17-2021 I went to get an oil change thats it. Mr. Gerald Williams ask me do I want to trade my truck in, I stated nope all I want is an oil change 🤣🤣🤣.Mr. Williams stated well lets just go look at the vehicle u might like. So we preceded to walk out the door way. When I spotted the truck I was like wow I like that.He put the paper work in and what u knowni was approved .Mr Gerald Williams is an awesome sales man PERIOD. He was patient, kind,helping,helpful, most of all honest. THIS IS THE TYPE OF SALESMAN I WILL SAY THE WORLD NEEDS JUST LIKE MR. WILLIAMS.IF YOU ARE LOOKING FOR A NEW OR USED RIDE CONTACT Mr. GERALD WILLIAMS HE WILL MAKE SURE YOU ARE STRAIGHT I PROMISE YOU.... AND I WAS NOT THERE LONG EITHER.GO SEE HIM ( Gerald Williams) AND TELL HIM I SENT YOU HAVE A BLESS DAY !!!!!!!!!!!

We had a great experience with Galleria Chevrolet. We have purchased several vehicles there & when comparing prices we always got the lowest price from Galleria. The customer service has been exceptional. We live over 100 miles from the dealership & they delivered our vehicles to us each time.

This has been my best auto buying and auto servicing experience. This is our first Chevy purchase and we were hesitant, but what a great sales team, what an amazing service team, and the ownership group is doing all the right things during the low vehicle availability levels.

This dealership is one of the better ones in the area. I have delt with a few and I prefer to come here. Good customer service and no BS. When it comes to servicing my wifes suv I only come here and would not trust the other dealerships.

I worked with Johnny and the parts department. Hes amazing! He helped expedite the parts that I needed and went above and beyond to help me. I was even running late one time and he ran out to the road to deliver apart to me in the rain!!! Talk about dedication! $0 diagnostic fee on your Chevys! Best place around

This place is horrible they want you to finance through the dealership so that they can get more money. I told them I didn’t want them to run my credit and they push you into it because they say you will get a better deal knowing that you won’t. They also lie about the prices on the website if you are trying to finance through your bank the price will be much high. Like a couple thousand more dollars and that wasn’t even with the tax. They try to say it’s just the tax of the truck but it not. They high jack the prices where you can’t afford them. While we were in the dealership a couple had wanted to pay all cash for a vehicle, and they wouldn’t let them because they weren’t financing through them. Just so that they could make more money off them. Who cares about the money they make off people they need to treat people right. Another person had came back because they though they were holding a vehicle for them. But they told the customers they had sold it already. They also lie to their customers. I think the person we were with was Scott and he did not listen one bit to our needs. He was too worried about the money he was making off the sale.These people don’t care if they rip you off all they want to do is make a sale so they can get paid. They really don’t care about the customers they are just money signs to them.

My car salesman Steve was very friendly as soon as I walked into the door. Asked to see if they had any Blazers and he went and checked for me and found 2. He went thru the car details and features. He was awesome the whole step of the way.

We are just visiting family from out of town. We had scheduled a visit for a standard oil change but 4 days prior to our trip we had to stop off one night in Salt Lake due to some possible leakage. That Salt Lake dealer was not a good experience but when I got to Galleria Marc helped check us in and we explained what was happening and wanted to see if they can help us check again since the explanation at Salt Lake was not through abd we were worried about driving thousands of miles with the family. Marc had the tech check and came back with an explanation on the leaking we kept seeing and caught that the engine filter was dirty and had it changed for us. Besides all of this Marc was personable and fun and sweet. It made the rest of our roadtrip stress-free. When we return to Dallas this is our go to dealership and definitely will be sharing with family when they have needs in Dallas.

Hi, to whom this may concern, my name is Fred Tucker. I really had a wonderful time with the crew over at Galleria Chevrolet. Gerald Williams was a great salesman. He approaches me as if, Ive known him all my life. Great job Gerald. I thank you for your help and been so patience and I also thank all the staff that was there for me also . You guys are the best.THANKS AGAINFred Lee Tucker

Fast check in. Honest estimate. Good work. All around good service.

My experience was nothing short of stellar. From the initial phone call to see if they still had the unit I was looking at, to the actual visit, the process of buying, and then getting all the signatures signed was extremely easy. I called about 15 minutes before the dealership was set to close and Paul, one of the managers, answered. I wanted to respect their time so I asked when they were closing and when he said 15 minutes I told him I would just call back in the morning. He took my info and a few minutes later my sales person, Jay Zoudi, called back, made an appointment for the next day and everything and everyone was so pleasant. When we drove up for our appointment the next day the vehicle was sitting out, cleaned up and ready to show. It was exactly what we were looking for and my wife and I decided to move forward. They made an exceptionally fair offer for our trade, the negotiation process was easy and seamless, and the whole experience was just so easy.The finance manager, Mike Black, got us a fantastic rate and had us in and out of the office quickly. We took advantage of protecting our new car with a fairly priced warranty and we were in and out of Mikes office quick and easy. My wife and I are extremely pleased with the entire experience at Galleria. The vehicle we purchased was for my daughter, but we definitely will be shopping here again when it comes time to replace one of our vehicles. From beginning to end, nothing short of what the experience of buying a car should be.

Brian Allen & Team, were straightforward, professional, and got the deal done! Very kind and willing to make answer any questions I had.I recommend asking for Brian if you visit for a car/truck or SUV.Thank you!

I have financed multiple vehicles in my lifetime. I’ll be honest, my initial experience with this dealership was not pleasant. However after the GM/Owner was informed about my concerns, he immediately and personally reached out to me to make things right. I was delighted to find out how supportive they are of military veterans, and that the owner (Shawn) was himself a veteran. My wife and I love our new truck and we couldn’t be happier. Not only did Shawn go above and beyond to address our concerns, he did it in a professional, courteous, and personable manner.

I can say micah and ismael are great in the service department.

Very helpful, great service on a complicated insurance and warranty claim. They handled it all with no issues and car is now running like new. Definitely coming back. Thanks Zach for your help!

My experience was definitely a five star experience from start to finish. I have purchased quite a few cars but never have I experienced such amazing customer service from beginning to end. Our salesman was the absolute best and we love our new truck!!

Same day service. Service Advisor called recommending additional services with my approval. Great place.

Awesome experience with Galleria Chevrolet my guy Jay Zoubi was insanely helpful I highly recommend visiting with him on your next vehicle needs got an amazing Tacoma at an amazing price

I flew in from out of town and this was by far the BEST dealership experience I have ever had. Went in and drove off in less than 2 hours, definitely cant beat that! I can now see why theyre voted #1.Special thanks to Gerald and Mike, for making this a very pleasant experience. My wife loved her new vehicle, keep up the great work guys!-Daniel

The team at Galleria Chevrolet were easy to work with. We thoroughly enjoyed our buying experience. Blair made things nice and easy which is rare at dealerships in this day and age.

Mike was an awesome salesman. No pressure tactics and listened to our needs the entire time. Friendly and professional. Look forward to making another purchase in the future at Galleria Chevrolet.

I had the best experience here. I traded in my truck for an upgrade and everyone there was very pleasant. Our sales guy Josefiene was the best!

DO NOT TAKE YOUR CAR HERE!!! My battery died on my car on 7/31/21 causing the security passcode light to come on. I got a new battery, but my car wouldnt start. I read the vehicle manual and it said when the security light is on the car want start. I took my car to this dealership and explained the problem to them. I received a call from the Service manager Micah and he told me that he think I have something in my gas tank and it will be $757 to clean the gas tank just to see if thats the problem. I advised Micah that the security light is on and per the vehicles manual the car want start because fuel will not circulate due to the security light being on. Micah insisted that it was something in my gas tank. I went to the dealership on 8/3/21 along with a tow truck service that I hired to tow my vehicle home from the dealership. I explained the situation to the tow truck driver and he reprogrammed my key fob and my car started. i went in the dealership and got Micah and showed him that the tow truck driver got my car started. Micah had nothing to say because he knew HE WAS TRYING TO RIP ME OFF!!!!. Its ad how these dealerships RIP CUSTOMERS OFF. EVERYONE PLEASE BE MINDFUL OF THIS. DONT TRUST MICAH AT THIS DEALERSHIP!!! THIS IS IN RESPONSE TO, Shawn Swenson - General Manager -. HOW AM I STILL DRIVING THE CAR RIGHT NOW AFTER THE TOW TRUCK DRIVER REPROGRAMMED MY KEY FOB? THIS IS SOMETHING THAT MICAH AND YOUR STAFF REFUSED TO DO!!! AGAIN, THIS DEALERSHIP WAS TRYING TO RIP ME OFF!!!! EVERYONE PLEASE BE MINDFUL!!!

Very good service experience. Several maintenance projects were addressed during this visit, and the level of work was consistently excellent. The communications from the service tech, Zach Smith, were informative and kept me up to date on the progress of the multiple work items. Zach has his customers’ interests at heart. The Corvette-Certified mechanic, Ronnie, took care with my car, and it was returned to me in excellent, clean condition. I appreciated the outstanding customer service.

Charlie was very helpful. He was showing us a Tahoe in the rain!! Great personalityThank you

Gerald and David were a pleasure to work with. Usually you go to a car dealer to hustle price, spend many hours...you know what i am talking about. These guys treat me with courtesy, no BS and made it easy. Old school type of dealer, there is a sense of community between them.

Marc has the best spirit of customer service that Ive ever seen.

Outstanding Service Department. Everyone I have dealt with in the service department has been great, fast, accurate and friendly.

As is the norm at Galleria Chevrolet, my service experience was 5 star. The “trickle down”attitude in regards to customer service is apparent the moment you pull into the service drive. I was greeted promptly by my service advisor, explained what service was needed, and on my way with a service loaner car. The tire warranty issue that needed to be addressed on two tires was taken care of with absolutely no angst nor hassle on my part. (I might add; I purchased the tire and wheel insurance warranty at an additional cost when I bought the vehicle). The 2 or three tire claims I’ve had were handled completely by Galleria’s service Dept. Money well spent! Having been a Sewell customer continuously since 1976, I know about customer service. I couldn’t be more pleased with how I’m treated at Galleria Chevrolet

Drove a few hours with my dad to look at a used car and to say the least it was definitely worth it. Brian was our salesman and you could tell he was trying his best to respect our time once finding out we live 4 hours away! Luckily for us he was very attentive and made sure we left with all of our questions answered. Since it was our first time buying a used car we definitely had some concerns as well but he explained everything about the car throughly. 10/10 experience, thanks again Brian!

Completely satisfied with the attention to detail, service, and ease of purchase of my new Tahoe. Yuri in the internet sales and Manny when I was in store we’re totally professional and answered any questions I had. Gene in finance was great at explaining every step and the process was easy. I highly recommend Galleria Chevy!

Went to buy a specific vehicle after looking at it for sale on the internet, unfortunately I was 10 minutes late and someone else bought it before I got there. They said they will find another same vehicle for me and let me know. Hopefully they will keep their word and give me for same price.

Had a great time. Staff was very well informed and great service

First time buyer at Galleria Chevrolet and they far exceeded how customer service is defined. I would highly recommend this Chevrolet dealership to anyone! If you stop in, ask for Gerald...he is a credit to their organization!

I just wanna thank Mike & Micah (service tech never got his name for taking the time for a test drive ) for getting my truck in and making the needed repairs. Fast and friendly.

The staff was excellent to work with. We felt welcome and they gave us a fair deal for our trade and the vehicle we were buying. I would do business with them agajn!

I have been shopping for over a year fir a new truck. So I drove over three hours to buy a truck. I prepared to go make a deal and looked online near where I stayed and saw Galleria Chevrolet close to me and had a good deal listed. On arrival I met Paul I call the Commander who put me with Jay. Jay was awesome and made me feel like a friend and took care of me the whole time. From finance to accessories Gene and Lonnie was great everyone was great and I scored outback for lunch. So if your hungry for a new vehicle go to Galleria Chevrolet and gain some new friends. Ten star experience.

This was the easiest car buying experience I’ve ever had. Steve called as soon as my vehicle was delivered, when I showed up to get it, he had the vehicle and all the paperwork ready for me. Super easy process.

Stay away from this service department,unless you want your vehicle sabotaged.They think that customers are stupid, you dont know your vehicle,or have a mechanical background.Service advisor Zach and service tech Ronnie,are very dishonest,very dishonest I say.Make sure you take pictures before servicing,if you can.You dont go to a dealership,to get shade tree mechanic work done.You pay top dollar, to have qualified techs service your vehicle.Zero integrity here,take your vehicle to Reliable Chevrolet in Richardson.Took my vehicle there,after the lies at Galleria Chevrolet,and they told me what they believe the other service tech did,which I already knew🤔.They basically claimed an electrical part would fix a specific problem.That didnt work,so instead of admitting that,they basically Jerry rigged a specific wire,to mask the issue,causing another warning light to trip intermittently.That warning light and Jerry rigged wire,which stood out like a sore thumb in the engine bay.was not there,when I brought it in for service.But somehow they just magically appear, after claiming the vehicle has been repaired,multiple times,for days.If your going to Jerry rig someones vehicle like that,at least hide it for Christ sake😂😂(Scotty Kilmer laugh).Little did they know, that am a certified service technician myself.I removed the Jerry rigged wire,repaired the connection,the problem they created gone.You cannot just bypass a wire harness,and put a jumper wire on,without a resistor,its going to trip a warning light guys 😂😂(Scotty Kilmer laugh).They lied from the top of the mountain,all the way down,and kept a straight face,Ill give them that.Remember those names, service advisor Zach,and service tech Ronnie.They will surely bless you,in a bad way that is😂😂(Scotty Kilmer laugh).

Jay Zoubi was very helpful, I will buy my next 10 cars from him!

All I can say is wow because they have helped me in so many ways to get me a car and to take my trade in as well. I worked with Haley which helped me with my appraisal and application. Then Gerald helped me with the process and was very helpful and was very nice very precise and funny. He also let me say goodbye to my old car and helped me figure out my brand new car. I recommend them 100% because they are the first people who didn’t give me the run around. Thank you again

Great buying experience! I drove all the way from Austin after selecting a truck online. Salesman Steve Lewis and Sales Manager Mike Black had all the paperwork for the new truck and the trade-in 100% ready when I arrived. It was an incredibly efficient and friendly process. Highly recommend!

I worked with Zach and Micah who went above and beyond. I also thank the team that stands behind them. They kept in communication and stay updated with GM who also had an amazing employee Teanna. Micah walked me through the last steps but also the most critical. I am back on the road now and able to provide for my family because of his patience, educating and him advocating for me. Thank you all!

Ismael always takes care of me when Im at Galleria Chevrolet. Great customer service.

Bought a 2021 Tahoe here and Brian was our salesman, he was so kind, and patient with us. He took care of all our questions, he provided exceptional customer service. We will definitely be coming back in the future. I highly recommend Brian and this location if your looking to buy a car!