I always receive good service with this business. JR is helpful and gets my work done quickly. Hes honest and has never tried to talk me into anything that I dont need. His charges are always reasonable, I have seriously saved a lot of money using Lovefield Auto instead of taking my cars to the dealer.
Fast friendly and affordable! They took care of my brakes in the time it took to eat at torta next door.
I ordered the parts to save money but when he asked when they would arrive, I told him It would be 5 days, Sr blew his top and started yelling. I told him I was only saving $100 so Id go with his part and I needed a tune up. Sr was so mad he must not have heard me say it was cool and started yelling again when I was explaining about the tune up. I asked him politely to cease from yelling because I had worked with him before and it wasnt necessary. He got offended and rudely told me to come get my car and that he didnt want to work on it. He then abruptly hung up in my face. It was clear that he has so much business, he can talk to customers rudely. He has so man cars there that he doesnt have room to store which I understand but he needs to learn customer service 1st. He wasnt like this the 1st time but wasnt very personable either. I would recommend other to him after my 1st experience but after this 2nd, I cant wish him the best. He continued to be rude to me after I was trying to be polite because I was trying to keep it together. It was alot of unneeded stress because he didnt know how to talk to customers.
My family took our cars to them over the course of 4 years. We really liked the service and thought they did an excellent job at a very affordable price. I really appreciated them telling us when repairs were necessary or not.All that being said, the reason I did not give 5 stars is because, while they excel at simpler repairs, when things are more complicated they did seem to have more issue. We had an error code for the EGR valve, and they sent us to a different repair shop to diagnose the exact issue. Then, after we had them replace our EGR valve, the light came back on within a week with the same error code. They tried a few things over the course of 6 months, for a total repair cost of around 600-700$ and the light was still on. We brought it to a new mechanic when we moved and they had to replace the EGR valve since the one installed at Lovefield wasn’t working. We have not had any more issues with the EGR valve since getting it replaced here.I will reiterate. I really appreciated their help over the years and for simple issues, they are great and extremely affordable. Very trustworthy too. For more complicated repairs, you may need to consider going elsewhere.
This place is the best around. Affordable service charges, professional, and fast.
Greate Quality and they are very professional and very good at what they do. Thank you for such a nice service.
A busy place for good reason. Javier is thorough, patient and fair...an honest. Highly recomend.
They always take care of me at a fair price. Honest & dependable 😊
The best !!!! The manager is one of a kind and very honest! He even remembered our names lol they fixed my Freon leak. The whole staff is very nice and friendly. No complaints!
They repaired my cars AC and after some months the AC wasnt working again and need it to take it to another place. They dont do a good job. Dont waste your time and money here!
My car has been in this shop twice and I love this place. Great work! Awesome customer service! Would definitely recommend this business!
My family and I have been taking our vehicles to Lovefield Auto Repair for almost a decade and would never trust another mechanic. I always recommend this shop to my loved ones because of their honesty and commitment to a great job. They are wonderful people and everyone I refer to them always tells me how happy they are with their experience and ends up using them exclusively, as well. I have had other shops in the past try to swindle me for repairs that didnt need to be made and overcharge for parts and services. I am so grateful that I can depend on the team at Lovefield Auto Repair!
Javier Sr. and Javier Jr. along with the rest of their mechanic team are always welcoming and give great service. I appreciate and trust them with my vehicle. They are honest, and pricing for repairs are always reasonable and less than the dealership. I’ve been coming here almost 2yrs. I’ve went to other auto repairs only to be dissatisfied. The other shops don’t match up to the great service I receive from Lovefield Auto Repair!!!
Very nice people. Theyre very honest and the prices are very reasonable. Ive been back here several times Im very happy with the work they do. I recommend that everyone if they need auto repairs stop at Love Field Auto repair.
Customer there for years and even referred many people, and for that reason dont deserve to be treated poorly like dirt. They need to work on their customer service skills. Will not recommend anymore.
Love this place! This is close to where I used to live and still come back here to get my car serviced and inspected.Quick and easy, good customer service. Would 100% recommend
Outstanding and fair service! Walked in with a battery issue and gentleman came out to take a look at the issue. Issue was a loose connection which he tightened and checked a couple other things. I offered to pay for his time but he generously said it’s ok you can get me next time. I’ll definitely be back with any future repairs or maintenance.
I was going to be a returning customer until I called to see when I should come in. Whoever I talked to was rude. He told me he was too busy today, man. Very unprofessional. I will go somewhere else.
Working with a mechanic that you respect and trust makes all the difference in the world. Javier and his team are amazing. Theyve gone the extra mile helping me with my Volvo and I never feel like they overcharge me or make unnecessary repairs. I almost dont want to leave a good review because these guys are so good, I dont want them to get any more popular, but I have to recognize their talent.
This is such an awesome repair shop. Ive used them on and off for the past 5years. Thank you Javier and your team for always being helpful, honest and polite. I trust this shop for any repairs I need on my vehicle.
Their work was fine, but Im BIG on customer service and in my humble opinion, the father can use a Customer Service course. The son and other mechanic were great (communication, quality of work, clarity, respect towards customers). In my experience, the father didnt inspect and identify what was needed before quoting a price. I knew that his quote was inaccurate because I checked with another professional before going to him, but he insisted that the time and price that he quoted was accurate. I even shared with him what would be needed (and Im a woman with little vehicle repair knowledge). Needles to say, he didnt listen. Since I knew that he was wrong, I stayed on the premises to give him another opportunity to reevaluate and re-quote, but he didnt. He even called me in mid way thru the job so that the son could tell me WHAT I TOLD THE FATHER from the jump. He still never requoted the fee. After the job was complete, I go in to pay and here we go.... itll be an extra $25. Me: No sir, we had this discussion. (Thinking to myself, You refused to listen because you know everything, so NO, its not an additional $25). Him: Becomes argumentative and tries to lay a guilt trip on me by saying that most customers understand additional cost, but maybe I dont, so no worries. He even goes on to say that its only $25. Well, I agreed with him on that part. So if its ONLY $25, why are we having this discussion? Eat it, since its ONLY $25. Dude, youre dealing with an educated woman who negotiates and writes contracts on the commercial/governmental level for a living. Its NOT that I didnt understand; its the fact that I negotiate cost and enter into contracts ACCORDING to the AGREED upon cost. What you CANT do with me is not evaluate a job accurately, do a piss poor review of the necessary task before accepting the job and at the end of the agreement, BREACH the contract. Verbal or written. He was also dismissive and was a bit rude when I arrived. He didnt acknowledge me (the first or second time that I arrived on the premises), so I blew my horn and his response was, No Horn while wagging his finger. Really?? After I explained to him that I ONLY blow the horn when Im not acknowledged, spoken to, told where to park, etc, he understood, so Ill give him credit for understanding and agreeing that he DESERVED the horn blow. However, when customers arrive, if there are NO parking spaces and you make eye contact with them and its obvious that they simply need instruction on how to proceed, bare minimum customer service training should have taught you that you should prompt them as to where they should park, say hello welcome to my establishment or something?? Making eye contact and continuing what youre doing without saying a word is rude and dismissive. In closing, deal with the son if you want a positive experience as that older one will frustrate you to no end and youll want to check him. Work gets a 👍🏿. Initial customer service from the old guy gets a major 👎🏾👎🏾👎🏾.
Javier and the team did a great job in fixing my rear differential and had it ready within a day. Highly recommend!
Great customer service. Very helpful and QUICK. i was stranded nearby and someone came to jump my cat and provide service. I would recommend them to ANYONE AND EVERYONE.
All of the negative comments posted here on Google.com reviews are correct! Mr. Javier is very irritable, irascible and rude. He does not take the time to explain what is exactly and precisely wrong with your vehicle, instead he replaces unnecessary parts and sends you on your way. Lovefield Auto Repair Overcharges on parts and labor of a misdiagnosed problem. I do Not recommend you take your automobile to Lovefield Auto; however, instead, recommend you take your vehicle to a garage where they treat with humanity, respect and, above all, honesty!
Amazing mechanics, great service. Dependable and knowledgeable
This place is awesome and amazing. I came out of work to a vehicle that wouldn’t start. Got a jump and called to see if I could stop by and get the battery checked out. They got me right in to check things out.They are always courteous and tell it to you straight. Honesty and integrity go a long ways with me and these guys have it.Their prices are reasonable as well.Thanks again for your great service
These guys know their stuff, do it at a reasonable price and never oversell you! If they can’t fix it they will tell you, but they’ve always been able to help me! 11/10 would recommend to my friends and family!
Friendly guys with great customer service! Helped me find out why my car was making an odd noise after only ten minutes. They know their stuff and wont rip you off
Very solid, honest mechanic
I have been using Lovefield Auto Repair for almost 10 years .. always a great experience..a mechanic you can trust!
I stopped by a couple years ago to get a few mounts repaired (transmission/engine) and they were honest, professional, and completed the work in an efficient manner. I have used them since for a few other uses, and they are the only mechanics I trust with my vehicles. Highly recommend!
Love the service here. The one who helped me was a gentleman by the name of Alfredo. Kept it very professional. Got the job done fast! Very recommended place to bring your vehicle to and Affordable prices
#1 Recommended By Me:Highest Quality Mechanic At The Most Competitive Rates. These Very Honest Techs Are Simply The Best. Look No Further Than Love Field Auto Repair.God Bless Javier, Son & Crew
Honest, professional mechanic. Great second opinion after any dealership visit!
Awesome shop, I was in dallas for work when my truck started acting up on me. The guys here took good of care of me. very professional.
They gave me a free check for my old Honda 2006. Javier (owner) was very upfront and honest about the price of the car, cost of the repairs, and reason the repairs would be necessary. Great mechanic, highly recommended
I recently bought a new... well used car but its new to me! Anyway, before you buy a car an independent inspection is a must! Stopping by with the car, used car salesman in tow, I ask for an inspection. The independent inspection is only $50!!! Much cheaper than the $100 charged at other places Ive been to. Anyway, they were full that day :( BUT they still made room for me and my mini :) 45 minutes later they point out some minor things, nothing big. Wrote a check and bought the car with confidence. These are good guys and I appreciate their honesty. Thank you.
Great customer service. Very helpful and QUICK. i was stranded nearby and someone came to jump my cat and provide service. I would recommend them to ANYONE AND EVERYONE.
Professional, excellent service. Did a great job servicing my trucks suspension and transmission. Fast service and fair price. I was referred by a fried, and am very happy with my first repair experience. I will continue to use Love Field Auto Repair, and would recommend them.
Javier is an outstanding mechanic and warm human being. Honest as the day is long. He does good reliable work for a reasonable price. Ive referred my mother and sister to him with excellent results. Hes earned my trust.
Always great work from them . Fast and reasonably priced
Great service and fair prices! These guys are the best, theyll squeeze you in if youre in a pinch too!
Got new brake pads and had rotors turned. Since then brakes have never worked properly. I brought the car in and they said it was fine. Car failed inspection today because of the brakes. Now they wont do anything until I find the receipt. Beware. This place offers a good price for the work but if its not quality and they dont stand behind it whats the point?
The owner is a very honest man. He has been our family mechanic for over 15 yrs.
So this review is for a body of work as Javier has been my mechanic for over ten years. I take my cars to the dealership until the warranty expires and then to Love Field. He and his are guys honest, upfront and capable. I usually pay less then what I would expect and always leave satisfied
Unfortunately was charged for labor and a part that I did not need. They decided to put on/was told they put on a new wheel bearing and failed to diagnose the issue properly. I drove off with the same issue I came in with after I was told it was fixed. I brought my car back and the tire shop next door gave me a new tire sensor that fixed the problem.
Ive been wanting to write this review for a while. I have a 2002 Subaru Forester and I did a big G+ search before taking my car to Love field Auto Repair. Im really glad I did as I felt the honesty, quality, and care I was looking for. I told an ex girlfriend about their service and she also had a great experience with her old Honda CRV. Im looking forward to having these guys as my mechanics as long as I have a car.
Professional and honest.
Love these guys! Always fast, fair and friendly!
I have been taking all my cars to Javier for over 15 years Great price and tells you the truth when it comes to the price and repair I recommend allmy family and friends to Javier at Lovefield Auto Repair keep up the Great work
Great customer service and fair pricing. JR is the best! Honest and will offer options on repairs. They are always busy because they treat customesr right and they keep coming back.
I am genuinely surprised there are so many good comments on here. this guy is so incredibly rude and does not offer any explanations for whats going on with you car. Unless youre a car expert, all hell say is that hes been doing this a long time and that he just know cars. yeah that doesnt work for me. if you dont agree to all the repairs he suggests he turns into a real jerk and will talk down to you. no thanks. there are way too many other mechanics in this city, dont waste your time here.
Good shop. Not my first choice, but definitely my third or fourth.
Do not use this place. Their staff is highly unprofessional and has no concept of basic customer service. If you expect even the most elementary level of expertise, you are making a mistake by chosing this failing business.
Do NOT go here. Read the fine print 30 day warranty on labor and parts. They are crooks! Do not believe the good reviews. They are paid comments.
Came in and the got me fixed fast.
They were honest and did a great job in repairing my car. I will be going to Love Field Auto Repair from now on for auto repairs.
Very friendly, good prices, and very quick!! Great place to go if you need some repairs!
Javier and his guys have a great shop to repair pretty much everything you vehicle needs.
Super friendly, speedy and AFFORDABLE service:)
Inspected my Honda and found no problems and no codes. Took it to another mechanic, because of creaking sound and losing fluids and found transmission leak, oil leak, power steering leak, torn suspension and worn brake rotors. Go figure. There are better places in Dallas.
Amazing people and prices. Couldnt have had a better experience! Thanks J.R.
I came to this place to get an oil change. I arrived at 5:20 pm and asked if I get an oil change and the guy at the front desk says that they couldn’t do it because they start closing at 5:30. It was 5:20 when I arrived and the advertised close time was 6:00. He could have of gave me a better excuse as to why he couldn’t service my vehicle. Very unprofessional.
The mechanics are really good, and they are fair and knowledgeable.
Honest and reasonably priced mechanic services! luv them!
Javier is amazing!! He fixed my 16 year old Lincoln. Its purring like a kitten.
Very honest. Reasonably priced, sincere workmanship.
Javier is the best! Taken my vehicle there for 20 years. Thank you, Sir!
Good price
Out of town and my check engine light came on. They fixed my car on a Saturday - and I was able to get back home on time.
My family and I we came from Tulsa, and when we got to the hotel we noticed our cars tire was flat, we took it to the Lovefield Auto Repair which is closer where we were staying, they were profecional and very nice, and for a very racional price.
Great customer
I love going to Lovefield Auto to get my car serviced. Great customer service and pricing.
Great Service at a fair price. Rare find in auto repair.
This place was awesome, they took care of the problem and were very courteous to me. Would work with them again, highly recommend them.
Honest, fast and friendly! Truly! I took my car to another place first and got the feeling that I was being lied to. They wanted to charge me $1,200.Lovefield Outdoor Repair came HIGHLY recommended from a friend, so I took it up there to get a second opinion. Their diagnostics came back with the SAME problem that the first shop discovered, only the total after labor was only $432! They even replaced a belt that broke while my car was having work done for next-to-nothing.Not sure where these bad reviews are coming from, but Javier and his team were friendly, professional and honest. My car will go here whenever problems pop up from now on!
Had a bit of an emergency.....got me in within 10 minutes and I was on the road again an hour later!
Dropped in for a smog check, good price, quick and easy, in and out in 20 minutes. Thanks Robert!
Great work! I took my car in for an oil leak which was fixed, and they found a small coolant leak and fixed it for nothing!
Don’t go to this place. They will charge you triple the amount.
Car was acting up as I drove past. I pulled in and they could not have been nicer. Got my car right in and were done in under 20 minutes. All at a lower than expected price.
Honest and fast lovefield Auto is very reputable and professional. They are always my first choice
Guy charge me $50 just dor check the light !! LolNever come back
👍
The place is amazing and professional!!
Trustworthy prompt and friendly
Glad I called first. Had a quick question and the guy who answered the phone laughed at me. Will go elsewhere
DO NOT GO HERE!After they installed my clutchEvery thing went wrong about 2 months laterAnd they proceeded to tell me that even though it is THEIR fault I have to pay for parts and labor all over again! They only have a 30 day warranty.
Great guys fair price
Charged me for parts they did not repair, stole my suv gaurd, stole my labor money, racist Javier deserves HELL.. I hope more than his hands fall off.
Great work at a great price
Exelent
Not a reliable place to get your car fixed, just find somewhere else! No Stars at all.
This place wont even put a splash guard on. After a oil change. Lazy and unaccountable liars.
$50.00 for 1 minute checking!!
Mediocre service.
These guys rock!