So far so good Ive been using them for several years they do not inflate their prices. Hopefully they will stay true to their trustful nature.. a lot of great work done on many of our cars.
Because of my job I am on the road a lot and due to that I am frequently having to keep up the maintenance on my vehicle (spark plugs, oil changes, etc.) I frequently use Priest and Holcomb Auto and they are very informative on what they will be doing to my vehicle as well as getting things done in a timely manner. For example, the last time I was in I wanted to get my oil changed, brakes done, and my fluid levels checked and topped off, if need be, upon inspection the mechanic came and talked to me personally and told me that they could change the brakes if I absolutely wanted them too but the brakes were still at 60% and did not need to be changed. I can honestly say that it makes me very happy that there are still businesses out there that are so honest with their customers because I am certain if I were anywhere else, they would have just changed the brakes and charged me when I did not need them done. I 100% recommend this business as they have always done right by me!
I was calling to get an estimate I gave the woman my car information and my phone number to call me back when she got the information. I didn’t hear for about 30 minutes so I gave a call back but no one answered. I waited an hour since I had last heard from them and still no one answered the phone. Very unprofessional.Edit*They call me back a whole day later being very disrespectful to me and then hung up the phone on me. This place needs to work on their customer service. If you don’t want to be disrespected then I suggest you stay away from this place. I do not recommend getting service at all from this place. I recommend going to maximum auto repair. They are nice, have great customer service, are more affordable, honest with their customers, and are very great at time management unlike this place.
This automotive shop is our go to when we need repairs done. They are honest, reliable, and take pride in their work. I highly recommend them for any of your automotive needs. Thank you, Priest and Holcomb Auto Repair for another excellent job!Gary and Angie Oneal
Excellent workmanship. A place that can always be trusted to give you the best service at the best price. I travel 30 miles one way just to give them my business.
I’ve brought my car here several times. They have the best prices around and get my car done quick. They are very professional and great to use ! The lady in the office is very kind and helpful!
I had an engine replaced on an 06 Lincoln. The work was shoddy. I had multiple engine codes the next day, and Darlene said it wasnt her fault. It took them a month after promising 10 days. Darlene tried to con me into believing the work was being done when the car sat for 2,3 weeks in the back lot. I ended up calling the police. I would not recommend this company to anyone. The service is poor, and they will not keep their commitment.
I’m sure this place is okay for general maintenance repairs, but do yourself a favor and go elsewhere if you have to do anything else.I ended up spending THOUSANDS to have my vehicle repaired correctly at a different body shop. I gave them 3 chances to correct it, but like many other comments say…they will not stand by their work, the lady up front is rude, and you have to pay cash or you’ll be charged insane amounts to use your card and my vehicle still wasn’t fixed. I was told by them to just go to the dealership after I wasted my money. Again, I can’t say about their routine work such as alignment or oil changes but I won’t be going back to find out.
I would highly recommend this mechanic shop to anyone living in Powder Springs, Hiram, Douglasville and Dallas area. Its a family owned business. Their customers service is amazing. Their prices are better than the chain mechanic shops around here. You can tell that they love what they do and dont overcharge for the labor or parts.
Absolutely the worst customer service ever. They didnt even check what I asked them to on my car after I waited 3 days. Had to have them re-check the car. No apologies. Gave me info my dealership says is incorrect. And after their receptionist put me on hold for over 20min the person that forgot about my phone call criticized me and said they wouldve hung up 15 min earlier and called back. Imagine blaming someone for their patience instead of being kind. Disgusting. Ill never use or recommend them again.Just take a look at their replies to criticism in reviews. What a joke.Edit: The company reply is false and laughable. They had my car for 3 days (I brought it in Tues morning first thing and they first called Thurs evening, tyes/weds/thurs is simple math), didnt even look at what I asked, and were rude and took an extra 4th day into Fri before looking at what I asked in the first place and chopping an attitude. I was never once rude about how long they took to look at it. Imagine being this trashy AND liars. Hilarious if it werent so disgusting.Oh and the dealership said tsbs are just instructions for shops on how to fix things. They are not recalls and there are none for my car. Ha. Cant get anything right I guess.
GREAT STAFF. THESE GUYS WENT OUT OF THERE WAY TO HELP METHANK YOU
Excellent and professional work done in a timely manner. They actually cut the cost from the estimate when they found the part needed was not as costly as expected. They could have charged me the full cost and kept the extra profits. But their honesty will bring me back for all my repair needs! Highly recommend.
Awesome folks. Always take good care and very pleasant.
Absolutely love them here, they treat you like family, and I will drive all the way from Atlanta to come here, they have never once gave me bs
This place is a complete joke on customer service. Don’t recommend coming here unless you wanna get berated.
In November of 2020, I came to this shop not knowing what I was about to get into, I took my car to 3 other shops prior and they misdiagnosed the issue!! They took their time to figure out the problem, found it and fixed it! They didnt try to price gouge me for it either. Ive had more issues since then, but theyve been fair and honest everytime Ive come back! KUDOS TO Darlene, Red, Tommy and the rest of the staff!! 5 STAR QUALITY!
Had my car at Chrysler for 8 months and they couldnt figure out what was wrong with my car. I took it to here and they had it back driving within a week!!!
Extremely honest mechanics with great experience and even better prices.Best spot in paulding.
My car wouldnt start, I ended up calling priest & holcomb, they were able to get me in the same day. The front office lady was super nice and very friendly. They didnt try to nickel and dime me at all, in fact they were very honest and helpful through the whole process. I had my car back the same day. :) I will definitely be using them again in the future!
I am very pleased with the service I received at Priest auto. They did an awesome job at fixing my truck and in a very timely manner. Darlene, who runs the office was fantastic. She explained everything they were doing to the truck and what the cost was going to be. I recommend Priest Auto highly !
Great shop. My daughter recently moved to GA. I called Priest because they were close to where she stays and she needed a part replaced. I ordered the part over the phone from NC. They scheduled the visit and got her in and out of there in great time and for a great price on labor. They took care of my baby and did good work.
Before bringing my car to Mr. Priest, I had work done by another shop in Marietta on Manget Street to replace knock sensors and harness. They charged me $200 more than the quote... They did horrible work. Left a screwdriver in my fan blade and engine compartment. Had to tow vehicle back. 2nd attempt was a failure also. They did not attach the carbon cannister vac hose and left many parts unattached and on valve covers. The check engine light would not clear that I paid them to clear. Mr. Priest looked under the hood and fixed my car FOR FREE! He and his son were so nice to me and my wife to help us get our emissions to pass. I would suggest them to anyone who wants QUALITY & HONEST work done right.
This was my first experience with Priest &Holcomb,the service was professional and the staff was extremely friendly and I cannot complain about the price either.I will definitely be going back for all of my vehicles maintenance needs
Family owned and they treat you like family! Great customer service. Will have you back on the road in no time.
Ive been going to this place for years and they are the most reliable, professional, and most importantly honest people that Ive ever meant. Always go above and beyond. They will have my trust and loyalty forever.
This is the best auto repair shop Ive ever been too. They are extremely trustworthy and go the extra mile to help you out. I come here for oil changes (which are a great price) but recently had them check my car out due to a warning light being on. They informed me that the part that needed to be fixed was under warranty. Darlene at the front is so sweet and showed true and sincere care when it came to helping me. Cant recommend this place enough!!!! I will always come here for any car needs :)
Been dealing with them for years. This is a great place to have your vehicle repaired.
Very reasonably priced I needed a starter on an f350 diesel called a company in Acworth they said the starter was going to be almost $800 They could put it in for $125 I told them the part at the parts store was only $200 and they said we cant make we cant meet that price and they cannot take anything from me so we didnt call them back we called priest they told me how much it was for an hours labor. Then she told me that if I wanted to bring the part from wherever that they would accept it. Thats all I needed to know I brought it in there They did such quality and fair price that we added an oil change to it highly recommended
This is an awesome shop to get your car worked on. Honest and quality is a major benefactor of this shop. I’ll make sure to drive out of my way just so they can work on my car again. Excellent work on my car and got it back quickly. Can’t say enough good things about this shop!
Good work at great prices! Very welcoming and down to earth staff
Best ever! Great service! 👍
Priest & Holcomb worked on my Lincoln LS. They did a great job, I would recommend them, very friendly and kind. And they will tell you exactly what your car needs. Thank you Leslie mechelle
Amazing people and dont over charge you.
Awesome svc.great work ethic. Would refer to all needing automotive work
Theyve always taken such good care of me. They are fair and reasonable and they will always let you know whats happening and if they can help you or not and if they cant theyre good about finding someone that can they are a godsend!!!
Great customer service. Brought in my Ram 1500 to have spark plugs and ignition coils replaced. They offered to personally give me a ride home if I wanted but i decide to sit and wait. The staff keep me up to date with what was going on with my truck and also brought out the old spark plugs to show me the condition of them. Will definitely come back for more services.
Great service. Will definitely be back.
My trucks transmission went out on a Wednesday around noon a day later my truck was repaired abd ready to be picked up. By far I recieved the best service, price, and all around workmanship . GARY was very nice and got it fixed in 24 hrs. Highly recommend PRIEST and HOLCOMB !!!
If you are a 1st time customer or been with them for years You are treated the same! Honest upfront answers at a fair price from hometown folks! I would recommend them for any auto repair.
Great shop with friendly, professional staff. Killer job on the exhaust, knocked it out quickly, excellent price and took the time to show me each step involved. Couldnt be happier! Highly recommend!
Fair prices and quality service work performed. Keep your vehicles running in optimum shape and feel safe driving on the roadway.
Very happy with the service and work they do on both of our vehicles. Their prices are fair and they dont say you need something done to your car that you dont need. Love these guys and we keep coming back.
Just went to get my 1998 Dodge Ram 1500 driveshaft U-Joints replaced and they only charged me 150 bucks for a 3 hour job. Best mechanics around. Fair pricing and great work. Highly recommend.
This shop has the best mechanics anyone could ask for! They are honest and they do Great work. My transmission went out on my car and they went out of their way to make sure that I got the best deal for my money. They saved me hundreds of dollars. I always take my vehicles there and I never have to worry about the quality of work or the cost, because they are the BEST!
Dependable and Honest. Plan to wait. But would you really leave your vehicle with someone who dosent have many customers. Good job getting my dads rear end back on the road. Literally...
Amazing customer service and excellent work. Replaced alternator on 2010 Acura TL, called one day, was done and fixed the next. Fair price and quality operation. Strongly recommend.
Best mechanic in Dallas, GA by far. Darlene gave me reasonable quote to replace a transmission and to fix an evap code on my Dodge Durango. Their customer service is amazing. The quality of work is worth every dollar spent.
Awful!! I will stick with Taco Bell!
The owner here is super nice and really knows his stuff.
Best and most reasonably priced mechanic that I have come across. After my first visit I wouldnt take my car anywhere else. These guys are the best and very trustworthy. I was very happy that I finally found mechanic whos honest and does the job the right way the first time. 5+ stars
I had a knocking noise on my 1969 Plymouth GTX. They discovered it was my headers hitting the frame. They took of the problem and didnt charge.
They’re very helpful good prices they help each other.. they don’t try to rip you off for no reason like other shops
This the only place I will take my car! The office staff are very nice and not only give you best case scenario but they also give you the worst case scenario. Prices are great, reasonable and budget freindly! The work is done correctly and they tell you like it is! If you have taken your car elsewhere, stop and bring it here!!
I recently had my clutch and my oil pan replaced on my 1995 Mustang here and they did a fantastic job and in a very timely manner! They are very nice people and do a fantastic job at a reasonable price! I would 110% recommend them to anyone!!
Best auto repair shop on the West side of town! They have always been great to me and even done service while I had to wait...twice on the same part they covered under warranty! I couldnt get an emissions last year because the emissions place computer couldt read my car and said it was the computer in the car and tried to get me to go to there place to get checked out, took it to Mr. Priest and he had Gary check it out and it was just a 5 amp fuse that had blown. Thats honest folks!
Without a doubt, the most honest and best place to take your vehicle for repairs. We wouldnt trust anyone else but the great people at Priest. They really are trustworthy! Rare to find these day!
I have a 1970 Ford ranger and was quoted a price for new hedders. Even though the installation took more hours of labor to complete than what was quoted, I was still charged the agreed upon price! The quality of the work was good and finished in a timely manner. This business displayed an integrity rarely seen these days. Thanks Priest and Holcomb and God bless yall.
In a nutshell, very honest, great work and reasonable prices...read on for more detail...We recently moved to the Cedarcrest area. My wife had taken her car to a different shop near our home because it was making a pretty substantial noise; THAT shop (I wont say the name, but its really close to the CEDARCREST/crossroads area) told her that BOTH the alternator and water pump were bad, as well as the serpentine belt, and all needed to be replaced...the estimate was about $1200. Something about the detailed estimate didnt sit right with me...primarily that my belt had been recently (20k miles) replaced and the alternator was $300 (price was for part ONLY, not including labor). Being relatively new to the area I didnt know where else to take it for a second opinion.I asked around and a coworker of mine, who had lived in the area his whole life, recommended Priest-Holcomb. The online reviews were good, so I decided to take shot.I could tell right away this was a family run shop, they were friendly and easy to deal with. I left my car with them and my wife and I went to run some errands. A few hours later they called me back and said that the alternator was failing, but there was NOTHING wrong with my water pump or serpentine belt. The cost, out the door, was a little under $300...less than the other place wanted for their part ALONE!They dont have a fancy shop or 20 flat screen TVs in the waiting room, but they do good repair work at a reasonable price...and most of all, they dont try to take advantage of you. My wifes car runs fine now and I have found a mechanic for everything going forward.
Y’all have some great reviews I need to bring my 98 mustang by.. I’ve just been havin a hard time with it recently.. it barely comes around corners in the rain an for some reason it goes dead as soon as you turn the car off. It takes about a hour or so to start up again
My husband brought his car here for an oil change and he was very pleased with the service and the price. Our automobile is running great. We will defiantly be back.
They are awesome!!! They worked with me for a month to try to figure out what was wrong and fix my car. Finally was able to get it completely fixed and now its running great!! Highly recommend!!
Very honest people. Took my truck here today 12-6-17 told them what I thought was wrong with it. ( which wouldve cost a whole lot more) but they found where noise was actually coming from and even took me back and showed me. They even ask if I was gonna take truck and fix myself but since they were so honest which is really hard to find nowadays I let them go ahead and fix it for me. Pay it forward. I will use them in future and will tell all friends and family about my great experience I had here.
Extremely friendly and honest people. We dont take our cars anywhere else!
You will not find anyone better!
Best prices is town. Everyone was friendly, honest and polite. No hidden fees or charges. They got my car done in the same day I brought it in.
These guys are the bomb. Ive had my truck in there 4 times now. Once for engine swap that took a week or 2 to complete. Ms. Darlene works the office and she called me every day to give me an update and tell me what other parts I needed (engine mounts, hoses, etc.) They even saved all the old parts and showed me that they were bad. I had my truck towed to them once and they had me up and running that same afternoon. Ive seen the way they treat other customers as well. Theyre not going to take advantage of you if you dont know anything. They will give you options and If you ask them to fix something that isnt broken, they will tell you its not broken. Theyll still change it if you want of course but they will tell you if you really need it first. Theyve done this with me and Ive seen them do it with at least 3 or 4 other customers as well.Theyre very honest people and a family owned business. Ms. Darlene will give you fair and accurate quotes. The guys in the shop are a bunch of good ol boys who will answer your questions and address your concerns. Theyre not your shady mechanics who are gonna try to upsell an air filter and offer to change your blinker fluid for free if you buy their brand of oil.My truck is my best friend and I am not a rich man. They understand both of these statements and treat me and my truck accordingly.
Great experience! Had an issue with my car for several weeks now and no one could pin point the problem! Got the main problem fixed and I know where Im coming from now on!
Me and my entire family always go to priest an Holcomb Auto for every mechanical need. They are honest and trustworthy and honor warranties! I Would recommend to anyone!
HONEST, TRUSTWORTHY, FRIENDLY & AFFORDABLE!!! We have used Priest Auto for the past several years on all of our company trucks, and on our personal vehicles. We would highly recommend their services!
The best car shop in Dallas by a lot. Nice people and great service.
They were very friendly and honet .They quickly diagnosed my vehicle and had the repairs done quickly .I believe Ill be is in them as my regular mechanic.
They take the trouble out of Car troubles! So easy to work with and very reasonably priced. They have never let me down. Priest & Holcomb really gets it right the first time!
Very friendly, helpful and honest
Great place, and people! They work on my entire fleet of vehicles. Only ones I trust to work on my cars, and trucks..
Very knowledgeable professional and prices compared to most and super friendly and will return if needed
Great mechanics very knowledgeable and prompt and professional.. prices are the best in town believe me I called around
I had my exhaust installed and done here and they did above and beyond a great job 👍👍👍 people were friendly and gave me the sound on my car I was looking for love this place. I recommend this place to anyone 😊
Great service and they did not try to UP SELL me! I felt cared for and listened to....I WILL BE BACK!! Pricing is resonable too! See you next time!
Had my suv towed there, i could not get it running. Within the day they told me that i had an intake manifold leak. Fixed it promply. Was still acting up and took back. They then found an ignition coil was bad and only charged me for the part. They then offered me a free oil change for them not catching it the first time. Thank you guys so much! My wife says that it is running better than it has in years.
Great place to take your vehicle. Not only did they provide quality work but also had my vehicle back to me in an extremely timely manner.
I really appreciate their honesty and they dont overcharge great customer experience and they let you bring your own parts. Ill be going to them for life.
Straightforward folks, tell it like it is
Great guys to work on your ride
Great work done in timely manner and wonderful people! I get all my automotive work done here!!!
Been there with multiple vehicles - trustworthy service.
Excellent work, reasonably priced and same day service, I will do business here again. 95 Pontiac Transam.
If you care about your car this is the place there extremely honest and fair
Good and friendly service, finished in a timely manner
Quality work at a fair price
Awesome people and work on cars
I mean idek
Honest people
Great Folks!!