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TCB Auto Care
1321 Merchants Dr, Dallas, GA 30132, United States
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TCB Auto Care
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De
Review №1

They argued with my friend and threatened to hold her car hostage, while they didn’t let her know about any charges before hand for the diagnostic and overcharged for parts in the diagnostic when it’s much cheaper anywhere. I would not recommend coming here. You can get better customer service elsewhere.

Ma
Review №2

Never had transmission issues. It was fixed and replaced in a week! It’s been a month, I have no issues. Thanks big time!!!

Ka
Review №3

Threatened to leave my car hostage because I complained about a $95 diagnostics fee that I was not told about at all not even verbally. Just absolutely terrible. It’s crazy because I got my car serviced before and paid around $2000 for god knows what. If you have no other option pls BEWARE and ASK before they do anything.

Er
Review №4

Terrible service, very unprofessional. Argued with customers with a raised tone and rude language. Charged surprise fees and took a long time regardless of appointment times. Be aware, do not recommend at all.

aj
Review №5

Worst shop ever had my truck sitting there for a whole month because these clowns didnt know how to fix it and instead of saying they didnt know how they just let it sit their and did nothing .Then had the nerve to get mad when i had someone that knew what they were doing to come fix it. Worse experience ever and i hope these clowns go out of business.hope the owner see this to straight clown.

co
Review №6

Love these guys!! Definitely going to using them again

Ti
Review №7

The service was excellent. The technician was on time. He diagnosed the problem. And told us what was required to complete the job.

Ma
Review №8

I did a walk in on a Saturday & They repaired my brakes same day pretty quick than most auto repair places. Friendly and professional. No complaints!

Ki
Review №9

I trust these mechanics.

ti
Review №10

These guys dont mess around! Im a little afraid to tell you how awesome they are because I want their quick service to continue. TCB - can you handle all of us?

Ma
Review №11

They service all 4 cars for my family. They are honest and excellent. They never do any work that is not necessary and when they do work it is reasonably priced and not inflated. They are courteous as well.

Su
Review №12

Patrick, Charles and Brandon always take really great care of our cars and have been for many years.

Eu
Review №13

I have The Best mechanics Patrick and Charles! Reasonably priced and the turn around time is Awesome! The extra customer service with providing transportation is great as well!

Th
Review №14

Recommended for all the humans of paulding county ❤❤❤

Sa
Review №15

Excellent place to go for honest service. Ive taken many cars here over the past 5 years and always been happy with the service. They have recently moved though. I went there today for service and it says theyve moved. I called them and they said they moved to Hiram. I am disappointed to hear this. I dont ever get up that way much.

Je
Review №16

Very glad I found these guys! I thought I had one problem, but they told I didnt need a new one (like the other shop said). What actually I needed was much less- AND they were fast. Its hard to find an honest shop and I will be back.

Sh
Review №17

I love these guys!!! They are friendly, they always educate you on your car, and they ate fast! I wouldnt trust anybody with my cars like I trust TCB!

Bu
Review №18

I deliver auto parts to them for the first time yesterday and I was meet with great and courteous employees​ that treated everyone with respect and that is a rare and admirable quality in todays society.

ch
Review №19

Always been prompt, efficient customer service at reasonable rates. Sharp techs interested in doing a good job!

Ka
Review №20

Charles is your go to guy very knowledgeable!

Ch
Review №21

Been coming here for a year or so now for oil changes, quick and friendly service without long wait times. I cant comment on anything else they do but for an in and out oil change it fits my schedule.

Cl
Review №22

I got an oil change in 15 minutes. They checked all my fluids and all my lights.

SH
Review №23

Very honest guys. Highly recommended

An
Review №24

Terrible service. They charged me for parts I didnt need, then when it wasnt right they told me I needed a new computer. Took it to another guy and he said no that I didnt need it and the parts that they put on and told me could not be purchased seperately were not needed. Could have gotten by with one small $100.00 part instead of a $315 one. Stay away unless you have money to burn.

Ka
Review №25

DO NOT TAKE YOUR CAR HERE!! These people are scam artist! I honestly believe these people stole my battery! We took my car in for an issue totally unrelated to the battery. The shop called and said the car was ready. When we went to pick the car up, the car wouldnt even start! The owner then says that the battery was dying when we brought it in, which was untrue. My battery was fairly new, and I had had no issues from it. When my husband tried to talk to him about the car, he began screaming and cursing at us! My husband then asked for a refund. It was a total nightmare! The car is in worse condition now, than it was when we brought it in to the shop!! Now I have to pay for a new battery and get the other issue fixed. Please beware of these people.

br
Review №26

Real nice people and quick service

Je
Review №27

Knowledgeable and great service! Thanks!

Vi
Review №28

Great car wash

St
Review №29

Fast

Da
Review №30

Quick Oil change

Ab
Review №31

Terrible service.

Hu
Review №32

I liked the attention, very careful and it didnt take much time to do the maintenance of my vehicle ...

Information
40 Photos
32 Comments
4.4 Rating
  • Address:1321 Merchants Dr, Dallas, GA 30132, United States
  • Site:https://tcbautorepair.com/
  • Phone:+1 770-693-1564
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Car inspection station
  • Oil change service
  • Truck rental agency
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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