Awesome selection of glass for both flower and concentrate. All pieces have artist names they were made by, which is pretty cool. All kinds of papers, tips and filters. Also one of the biggest stores Ive seen in DFW! You can get a alcoholic beverage on the way out.

Great experience mostly every worker is very nice and you walk in the door I never had any issues best smoke shop ever.

The store is awesome but the sales associate who wears glasses is a very unpleasant, rude, lazy and doesn’t want to be at work. We asked for prices on different hookahs and one didn’t have tag so he says I don’t know the price and didn’t offer to check it for us, we had to beg him to scan it. When he agreed to check it for he had a fit like a toddler threw the hookah box to the ground and slammed the register dramatically letting us clearly see he didn’t want to do it. He treated us like we were window shoppers instead of paying customers and for that I will not be back again. We spent over $100

I guess this location is only friendly to none people of color. Wasnt greeted when I entered the store. However, the white man who came in behind me was greeted and asked to let them know if he needed further assistance. I approached the kratom counter where and older gray haired gentleman was working, he looked up at me and then went back to doing what he was doing. No someone will be right with. Didnt acknowledge my presence. Nothing. If you are NOT BLACK you may get good customer service. I certainly didnt get it. Never entering this establishment again.

Friendly staff, I love the scents they sale!

Neat place! Very helpful with an issue I had with a marathon....

I usually go to puff and stuff just for incense. They have a very wide selection of other smoking apparatuses. The employees that work there seem like your typical head shop employees. The prices are a lot more fair than gas pipe, which everyone knows is very overpriced. Ive honestly only looked around the entire store maybe two times taking my time. Most of the time whenever I go once a week, I go straight to the section where I get myinstants, they have a decent selection. They have three different brands of incense, but one of them always seems to be completely empty, it really looks just like a big display with a lot of empty spots where there should be sticks of incense. Then next to those are two other small displays, one is Nag Champa- Agarbatti, in the red white and blue box which is my favorite. Then there is another display next to that, I forget the name of the brand but they have maybe 15 to 20 different scents, a few of them I like and I might get three or four of each even though theyre dirt cheap. Like I said I do not indulge in the devils lettuce anymore, I usually am in the store just for incense so theres not a lot of other items that interest me there. The store is pretty big and they do sell beer as well as munchies, so whenever you leave with your new bong, go home and put your head in the clouds, you can go right back and get all of your candy and drinks for your cottonmouth.Roll, roll, roll a joint,Pass it to your friend,Light it up and take a puff,Pass it to your friend.- ancient Jamaican saying poem song thingy-ma-jig

Danny is the best! So are Spencer Zack and Teo. Super friendly and arent afraid to ask or answer questions to make sure you are getting what you need.

They dont accept Apple pay or Google pay

They have an amazing selection of products. The staff is knowledgeable and friendly. Its a huge plus they stay open late.

I think it’s time to contact the city and let them know what’s going on at these locations on what’s going on in the back... selling fake products that’s are displays not actual devices. Be very careful at these locations, bought 2 items both times they were displays and not the actual device. I’ve went up there multiple times and no one has an answer nor do they have their bosses number to call and let them know what’s going on at their location. I didn’t ask for the actual number just asked that they find a avenue on which I could exchange the display that they gave me TWICE NOT ONCE BUT TWICE. Crooked workers and trash customer service.

Reallllll bad service. I called twice asking if they had something, said they did then didn’t have it when I got there. Also called another location and was told they had it, then when I get there nope just kidding you drove across town for nothing. Also it’s not a great look to stand in front of a customer and answer text messages on your Apple Watch and not respond when asked a question.

The best inventory AND customer service in town. Irma, one of the managers, stayed on the lookout for a certain piece for me for months (through Covid, no less). When she found it, she ordered it and set it aside until I came in for it. Above and beyond!! Best around

I do not smoke! But if You do, this place has a lot of vapor smoke with its liquids and different type and sizes of Hukaa that you can buy! And it opens till 1:00 at the morning! It is kind of a family business so it is well cleaned and organized!

The service here was horrible. I walked in and asked for Hydroponics and was informed abruptly that the store next door was closed and he walked off. No further assistance or anything. As i made my way around the store was given no further assistance as they were “training”. I also found a small hydroponics section in the back which was exactly what I was looking for. I still shopped despite the horrible service to which I was told that I needed ID to use a debit card in which I have the pin. No one else was asked to show ID. Steer clear of this place. The service is absolutely horrible. If they didn’t want to work today perhaps they should be on the unemployment line like the rest of America. Boycott this shop. I will never go back and will tell everyone I know the same.

The place had a variety of products. I was impressed with the fact that there were several selections of sage to choose from at reasonable rates per bundle. The staff were very helpful.

I live right next to this shop and have never had an issue there, until recently. Last week I came in to get a new tank (mine was leaking) for my ecigarette. The woman helping me told me the cheaper tanks would not fit my setup and the only one that would, was the more expensive tank. I got home and tried the tank, and it did not fit. Not a big deal, people make mistakes.I went in today and brought the tank with me to exchange and purchase some other items I needed. The guy that initially helped me was super helpful. When he was done helping me he asked the manager (female) about exchanging the tank. The tank is in a box and has obviously not been used. The manager told me they dont offer refunds or exchanges and that I should have tried the tank on before I bought it. However, on my first visit they would not let you open any of the tanks. So Im not really sure what I could have done here.I dont really think I should be penalized when their staff member told me the product would work. Ive always liked going to the store, but this left a bad impression on me.

Ppf threads rap spree air court on 7292021

I would highly recommend staying away from this place. The lady who fist gave me some help was Maria. She was a dream. Unfortunately her coworker Cali couldnt have been any more of the polar opposite. Unprofessional. Belittling. Rude and continued to chew me out for not understanding an exact size of something. I came to receive help, but instead I left feeling emberassed, helpless, and with a tear in my eye. No one deserves to be treated the way I was treated. Stay away!

There is a no-return policy, and they do NOT tell you this before your purchase anything. I made a purchase that was defective. I even showed it to the employees immediately after purchasing it, and they agreed it was defective. They refused to return it though, claiming that their manager wouldn’t let them. Nobody tried to call him. Nobody tried to make the situation right. Terrible customer service. If you want to have a no-return policy, then fine. Tell me that BEFORE I make my purchase. But waiting until I try to return it is shady as hell. Never going back, and I’m encouraging my friends to avoid them as well.

Not very helpful when you call about anything specifically, you have to come in person to realize they dont have what you want and what you might like to purchase is wayyy over priced.

They have the best Kratom I’ve found. Remarkable herbs. Good price too

I went here with a very specific need in detoxification as well as several Kratom questions and was OVERLY SATISFIED with the help I received. Danny (ginger hair and beard w glasses) was AMAZING! I’m the kind of customer who likes to ask a thousand and one questions before I buy most things. He is so very patient and explained every item I looked at in detail. This guy is an obvious asset to this location of Puff n Stuff. I’ve been a weekly customer of both the east Dallas location and the Garland location for MANY years and there is no better shop for these needs then they are. I just wanted to make sure I give a shout out to Danny who made a potentially difficult situation easy breezy painless for me. Thanks you for caring about your customers as much as you obviously do!

Terrible service. Been spending $$ here for years. Not any more.

Amazing shop with incredible selection, great variety, and really friendly and knowledgeable staff, but with insanely high prices on all handmade and American pieces. Though I must admit that they thoroughly surprised me by showing me some excellent China glass pieces that were far far cheaper and that have some very nice percolators for the prices, such as $62.99 for a honeycomb with an ice catcher. All in all very nice shop that I have visited many times in the past and have always been impressed with in all aspects and that I will continue to visit in the future

My late husband and I used to visit here every week to pick up a few packs of smokes, buy a lighter or two and just window shop. If youre 420 friendly this place has everything under the sun. Staff are always friendly and helpful. Theyve even got cool clothes for your dog..... Prices are reasonable and the Dart bus is practically at the door. well worth a visit for the tobacco connessieur

Nice staff. Friendly service. They are Helpful as well. Knowledgeable.

Great place always have what I need. Friendly and professional people working there, I go there about once a week never had a problem..

Went for the first time today as a early birthday present for myself. Super nice employees. Helped my boyfriend and I decide on what to buy. Although I bought two things of hemp wick and he forgot to put it in my bag. But I still give it a five stars because he accidentally didnt charge me for the two raw cones I also got so it evened it out. WAY BETTER deals and aesthetically pleasing to the eye than Gas Pipe. Will definitely come back again.

Only place I have found root bark. Service was great

Why is google saying yall are open having us to drive there because yall NEVER answer the phone even before the pandemic please fix this and let your customers know something better phone and someone to message back on fb no WAY of knowing when your open....

Great place to stop for your cigars... The atmosphere is calm and welcoming. The staff gets you in and out. They will inform you of any product your looking for. Very knowledgeable.

Horrible customer service. They talked me onto buying a Cali Pod disposable eCig because they were out of the Mighty Mint pods, but it didnt work. It was defective. I tried telling them that, and all they said was theres nothing we can do for you. They didnt offer to exchange it for a replacement or anything. I wont be going back. Theyre more concerned with pushing product

Nice people. Customer service geared towards making sure you get a good value. They must like repeat business.

Very different from the shops that im accustomed to going to. never seen many interesting and unique modifications. staff is helpful and i would definitely recommend checking this place out!

This place would be great idea at a better location. I honestly hate the neighborhood and was almost grabbed by human traffickers in a van just around the corner. The store itself is kinda dingy and in a constant state of repair. The inventory is nice! A little pricey in some items but still nice. Just a crappy location/building. If they got something cleaner and safer, say in Deep Ellum people would flock.

This place is my all time favorite. They have everything!

Just other head shop

New staff has brought on a new era for pfs. Ive been going for 6 years and this is the first time i am actually excited to go back and am happy to talk to the staff about my needs. Never had i had this kind of service here, its definitely appreciated.

The staff here are some of the nicest and friendliest of any establishment in Dallas. They usually know what Im coming in for before I even have to say a word. The prices are very reasonable and affordable. I drive almost an hour here, one way, because of the prices and the amazing staff.

The store is close to my apartment so I can walk to and from in minutes, now that suddenly I am without wheels. The staff at Puffs is friendly and attentive. I stop in for smokes and I see a large assortment of glass (mostly) pipes and other devices for consumers of products other than tobacco, so Im told. Some of the pipes/devices are elaborate & interesting looking. Puffs carries lots of smoking related accessories.

I used to go to this shop for my smoke needs.. Had an interview there today. Walked in and was greeted by 3-5 different people. Told them I was there for an interview...30 minutes later, no one approached me for the interview. as well, staff members from other stores were standing around talking about how they wouldnt want to work at this location anymore.. all signs of something I dont want to be a part of. Get it together. thats a horrible image for your service/business.

Best place of its sorts. The staff is always a pleasure to speak with and as usual they have a wealth of knowledge in there field. The prices are fair and the variety is like none other!!

Great kratom pricing cheapest deals for great quality and much more

I love this location. The vibe is cool and I like looking at interesting things they have. Good work!

The best Ive seen. Literally everything you could think to need and a LOT more

This place is awesome. Friendly and knowledgeable, and their kratom prices can compete with online vendors. Give these guys your money, you wont regret it!

As soon as I walked in the door I was overwhelmed by the guy behind the counter. He was quick to ask what I was looking for and quickly escorted me to the spot where he thought I would find it, however apparently they no longer sell plain glass tubing for blowing your own glass. I tried re explaining what I was looking for and was still not able to find it. They used to carry tons of it as I have purchased it here multiple times. Then as I explained I would not need any further help and wanted to look at the glasswork they carry from local artists displayed throughout the store in cases he continues used to follow be very closely until I finally decided to just leave as I dont feel I require a chaperone to look at things through the glass on the locked display cases.

Martin and Dante helped me out. They were both friendly, hospitable and treated us like family its a definite place to go for all cloud chasers and a lot of choices for juices

HUGE selection of whatever you may need. Would recommend. Employees are always happy to help if you are looking for something specific or just browsing

Chill workers that are attentive and helpful. Its a cool spot.

Ummmmm I dont remember *giggles* whyyyyyy I went here....But ittttssssss a GREEEEAT PLACE!🤩😎

These guys were so helpful. Gave us a lot of personal attention. We both left with a glass pipe & have been very happy with them

Love shopping here! Great assortment of cool stuff!

Lots of options on multiple glass pieces and specialty glass pieces. I love the variety and the fact that they have so many options. I got a helix nectar collector but it was their last one. Understaffed though. There was 1 guy doing everything.

My Good sir was very knowledgeable & friendly! Helped me get some cool items for anniversary!

Its an awesome selection and great hours, but it feels like theyve been cutting stock. I keep asking different people if they can order the product I practically buy out every month and they say yes, but it never gets into the store. Its aggravating I want to take my business here but they wont work with me.

Puff and stuff I sent some pictures there to one of my Facebook friends are potheads Paradise its mostly glassware and a tobacco and alcohol again you know the world we live in if everything has a place and this seems like its in the right place across from the lungs and in the great Community. I see but these people know each other and family and friends wonderful wonderful place Ive walk the streets in the middle of the night early morning never had any harm come to me perceptions that we get good families hard-working families

DO NOT BUY ANY CBD CARTRIDGES FROM THEM. i spent $60 on a cartridge. I put it on my vape pen, which i showed the salesperson and he sold me a cartridge that would work. After my vape would not work, i tried removing the cartridge, which fell apart immediately and leaked all over my floor. I went back within 30 minutes and not only is my pen ruined, they told me they could do nothing. Money wasted, unreliable place. Dont waste your time or money.

The employees whom work there (Columbia & Fitzhugh) are absolutely the most friendly, kind and just the best all around.

Always have whatever I need!

Always our go to spot and its n hour away! We love these guys and gals and the knowledge they have on products is amazing. Cutsomer service and product quality is the best!!!!

For a place that claims theres a lot of green in it, I didnt see any solar panels being offered to their clients specially since theres a company right down the road that helps Farmers, and other people that have high electrical needs to get them for practically free (solarutopia.us) It was mind boggling to not see the green world mindset here

Awesome place! Knowledgeable, engaging, and eclectic staff! I will be back!

Great variety to choose from at a great price

It has the RUDEST woman ive ever seen to be a public servant. First and last time.

Nick was very nice and informative regarding products and prices. He was very helpful and patient. Great customer service!! Im going back soon!!

Good customer service

Great selection, good staff but just a little pricey... Ill check out a few more in area but overall would come again.

Great shop. Great kratom prices and beer.

Best Glass Shop in Town.Fantastic Staff!

If your a smoker this is a great place to go.

Purchased expired tobacco. Called them back and they did an exchange. Make sure you check dates when buying from them.

Dope show! Epic selection! Huge store! I have even come across esoteric toys tools and glass products that are normally only available on amazon! Customer service that helps, has their eyes open and isnt working there to spite their parents. Their gardening section has 99% the items you need ;)

Cool place and very cool staff. Especially Cali !!! 😀

Awesome atmosphere...nice people....great stock.

Good spot for ejuice, vapes, glass pieces etc. They have beer and wine. Also all the tobacco you could use. Definitely recommend it.

Employees are super chill. The owner needs to calm down with the phone calls and trust her employees. I was asked by 3 different people if I needed help before she got on to them. They were doing their job, I was just looking around.

Outstanding service and all kinds of awesome smoking accessories and much more. Thanks to Spencer for going above and beyond to help me out. Looking forward to coming back soon.

This Is A Great Store! Plenty of variety. Carry CBD Oils, capsules, drops. Almost any smoking apparatus you could want. Great little grinder/storage containers. Very friendly and knowledge staff. Some VERY Unique items!! LoL Have a bong with a vagina on it!! Not my style but an interesting sight! 😉😆

Best head shop in the city and everybody else thinks so too. So nice thats its a stones throw from my house. Anyway, huge selection of glass, vapes, papers, tobacco products, incense, disc golf stuff, paraphernalia, etc... super friendly and knowledgeable crew. If they had a couch I might hang out in here lol

Over priced and full of alot of old stock. employees are super nice tho and its easy to find one Google maps. alot of cool items jus touch over the top with repeditiveness.

Awesome Place ! Going through some of these negative comments must be people looking for some cheap quality bongs and pipes and getting butt hurt about the prices! These guys bongs are at the highest quality which isnt cheap there Prices range from $200 to like the high hundreds .. they do have some very nice glass pipes that are low on price but not on quality Prices range from $15 - $45 the tobacco products are always fresh .. customer service is hit-or-miss but youre coming here for the product not the staff the majority of the guys do know there stuff and almost everybodys is friendly.. Ive been coming here for 5 years and I can say that its the best tobacco shop in Dallas .

Been coming here for years!! Awesome and personable staff!!

Beautiful Pieces

Good selection of both premium and discount pipe tobaccos.

I have never written a review for anyone ever! I bought an electronic cigarette from there and dropped it in a 5 gallon bucket of water. when I dried it off it still worked! the staff who work there go out of your way to make sure you get what you want. I have been shopping here since it open ed and it just gets better and better. I love the store and its honest employees!

Very informative employees. Nice staff. Super helpful

I ran out of e-juice while on a business trip in Dallas. This was the only place open after 9pm on a weekday. Didn’t get to check out much, just a quick run before they closed at midnight. Friendly, helpful staff that didn’t mind me getting there within a couple minutes of closing time. Pricing seemed fair on what I did check out. Will def hafta go back to check out their very large inventory of all things smoke/vape friendly!

Best store ever! Got alot of ideas for presents! Will be back😘👵👌

Was sent here from the North Dallas store which the only way to describe was Dope, but when I got to this store; WOW!!.. This is like a museum of fine artistic glass pipes. Best head shop Ive ever been to.

Great staff!!! The tall redheaded dude is the best! Super helpful and professional

Fantastic! Very helpful staff, pieces by local artists, excellent glasswork. A lot of it was out of my price range, but phenomenal array of options.

These guys know their glass. Fantastic shop. Clean as a whistle. Love the customer service and will be a continuous shopper here in the future!

I just love the customer service REALLY NICE ASSOCIATES!!! great prices on oils BUY TWO ONE FREE just Great!!!! Anso many other things body jewlery and OTHER ITEMS TO CHOOSE FROMHAPPY CUSTOMER

Great service and extremely helpful just ask and they will make you feel right at home

I bought a dry herb vaporizer on Sunday. I charged it up they told me it would last for four hours. But it only lasted Max an hour. I called them and told them about it and they said theres nothing they can do. I asked for a refund or an exchange, and they completely refused. They sold me a product that does not work like advertise and then refuse to rectify the situation so I am out $120.

I love the water pipes from this smoke shop. They actually have a variety of choices to pick from. The hand pipes are some of the coolest glass pieces ive seen.You can never go wrong with Puff N Stuff

If you are looking to get some good equipment to smoke with, then this is it. Nothings better than the friendly neighborhood head shop. And WWWWAAAAAYYYYY cheaper than Gas Pipes. This place is totally awesome!!!!

Came with my lady, close to midnight since it was the only place around open at the time, we ended up buying a hookah last minute since the guys there were so chill and helped us every step of the way