user
Mariner Sails, Inc.
11110 N Stemmons Fwy, Dallas, TX 75229, United States
Appearance
Mariner Sails, Inc.
Comments
Ri
Review №1

I have dealt with the principals of Mariner sales for almost 50 years, absolutely true gentleman. They have seen the change and evolution in the recreational Maritime market over the years. Through research they have always tried to stay ahead, yet always been able to support older products such as Hobie Cats 14, 16 and 18. They are very knowledgeable always have things in stock and willing to order what they dont have. If youre going to spend your recreational dollars, spend it locally, Amazon will be just fine without your patronage. This store is steeped in the history of sailing in Dallas, sail making in Dallas, water sports in Dallas in the area good place to do business, I recently bought a kayak from them I live in Florida but I would much rather buy for my friends, Ive been very happy with it they gave me good recommendations on what you get and how to install it and I would never look back with any doubt for any of the information theyve given me. Proud to have them as friends and for the knowledge they bring to all on the water sports.Captain Richard L. Hughes USCG Licensed Master

G
Review №2

I’ve been looking for a Native Slayer Max 10 for months with no luck. I found one at Mariner-Sails and drove 4.5 hours to get it. I’m glad I did. The staff was friendly and accommodating and they made the trip worthwhile. Everyone was so nice. They even put a vinyl red flag on the kayak. Highly recommend this place.

Ga
Review №3

I had a great experience with Mariner Sails! Aris was extremely helpful finding the sailboat I wanted and getting it delivered to Dallas quickly. He also went above and beyond when I came to pick up the boat. Great customer service all the way around!

an
Review №4

Had a good experience with a very knowledgeable sales associate that was straightforward on what I needed rather than pushing product. I was also very impressed with their inventory. Only high quality stuff.

L
Review №5

I stopped in to find a second kayak and see if they had any trailers. Kat helped me to pick out a new boat, trailer and paddle. I look forward to go back and purchase the package she put together for me. Very friendly people and lots of gear here!

Ja
Review №6

Great place! Everyone was super friendly and attentive. Snagged a few misc sailing items cheaper than Amazon pricing and was able to support a local business. They even worked in my sail repair while I waited.

Je
Review №7

Mariner Sails is where everyone should shop for Kayaks and accessories. Shop here with confidence in receiving quality products with premium customer support and service. The best!

Er
Review №8

Mariner Sails is great. The folks who work there are passionate about what they do, very knowledgeable, and of course they’re consumers of the exact same products they sell to you. I can’t say enough good things about them.

Er
Review №9

Duke and John are incredibly helpful for all your kayak needs! The entire staff is friendly and helpful! Be sure to check this place out for all your kayak needs

lu
Review №10

Awesome place to get a kayak. The staff are kayak aficionados themselves so they’re very knowledgeable and always have great advice for helping you pick out a new kayak.I’ve never had a bad experience shopping here, we’re always greeting by the nice lady at the front door with a great positive attitude.Highly recommend to new and experienced kayakers.

th
Review №11

Me and my husband decided to come to this store today to buy two kayaks and ready to spend money.But soon as we arrived we were greeted by a skinny lady with braids who tells me with an attitude, we had to wear a mask to get into the showroom, really??She tells me customers are very scared to see people without masks. I responded well they need to get over it.With a bigger attitude she responds, we have customers since 1975, ok so what are those customers doing here? Just hanging out? Drinking coffee? what has this to do with me. The state of Texas has lifted the mask mandate and they have no right to force me to wear one. At that point I knew I was not going to spend my money there. I was going to take my business to a place where I can get better customer service. Remember I AM THE CUSTOMER.

Na
Review №12

While there are supply chain issues across this industry, Mariner Sails sets themselves apart for how well they treat their customers. I drove up from Houston and would do so again without hesitation. It is a kayakers candy shop. Visit Ursula, she is the best!!

Ph
Review №13

Great experience. Not only were they the only place in town with the boat in stock, but they had all the accessories and the best price (including online) as well. They physically put their hands on everything before I arrived so there were no surprises. They also walked me through the install of my rack so I could car-top my new boat home, and stayed a few minutes late to insure Id be ready to drive home. Couldnt ask for more!

Mi
Review №14

Absolutely amazing customer service!!!! While 14hours away from home for a kayak fishing tournament my hobie a issue. After a couple of calls to my local dealer they put me in touch with Dave. I arrived the next morning to Dave and his team waiting on me with a cart for my kayak. 2 hours later they had my hobie back working as it should. These guys save my tournament and my trip. On top of that their store has everything you may need.

Ga
Review №15

This shop is well appointed with anything you need for kayaking and is particularly cool too. I’ll be back when I’m ready for an upgrade. Great sales associates.Thanks Sheila!

Ke
Review №16

Such an incredible group of people to work with. They made sure my new kayak was unpackaged, assembled and ready for pick-up when I arrived. Very informative. Someone walked me through the boat from bow to stern and made sure I understood every detail. It was totally worth driving to Dallas to get my new yak. Thank you all for being so amazing! Ill be back for any future needs!

Ka
Review №17

Very helpful staff. We searched for Hobie kayaks in the area and Mariner Sails came up. They have an extensive inventory and knowledge of what they sell. Even though we live in South Texas, we hope to purchase from this store!!

Os
Review №18

Friendly knowledgeable staff. Dont waste your time buying the wrong things online when you can ask a expert

Wi
Review №19

Been a customer here for decades. Aris and the team are the best. Friendly, courteous and professional. Dallas is lucky to have a dealer that cares about having inventory, doing the right thing and keeping a customer first attitude. Shop Local!!!!

Ri
Review №20

Standing customer service and support. I’m buying another kayak from them and all the accessories.The manager was exceptional.

Mi
Review №21

Top shelf customer service. From preliminary phone calls, to the sales floor, to the loading of my new kayak... they were all very helpful and polite. Its no wonder why they get 4.9 stars on Google reviews. Also, thier prices are in line with what I found online. I highly recommend Mariner Sales!

Da
Review №22

Been looking at getting a kayak for myself, wife and dog. There are so many options out there, and for someone who doesnt know much about them it can be overwhelming. Due to Covid their showroom is closed, but they go out of their way to help. If youre interested in a specific model, they will bring it outside for you to sit in, answer any and all questions you have and make sure its a good fit for you. I would absolutely recommend them to anyone in the market!

St
Review №23

Extremely friendly staff and very knowledgeable

Du
Review №24

Had the absolute best experience here about a week or so ago. Got in and was immediately greeted. Was overwhelmed by the kindness and helpfulness of the gentlemen assisting me and my young son. I needed some time to fully explore the store, as they seem to have absolutely everything you could possibly need for kayak outfitting. An absolute gem of an establishment. I explained what I was looking for, which both items they had in stock, one of the items they let me purchase was a display unit that was used by the store a few times, which I got an amazing discount on, and couldn’t have been any happier. A fantastic place that I will absolutely do business with again as I continue to outfit my kayak. They had kayak brands such as Hobie, Bonafide, Native, etc. Real nice top end watercrafts. Loved it! Will be back soon!

Sh
Review №25

Great place for kayaks and accessories, the owner is a Great guy and goes above and beyond

Aq
Review №26

Friendly, expert knowledge, incredible customer service!

ed
Review №27

You need to post clearly that your store is not open. That you are only doing order pick up. I drove 40 minutes to find out I couldn’t shop inside your show room.

Ge
Review №28

Best place in DFW.

e1
Review №29

Excellent customer service that made the buying process easy and smooth! Chris answered questions quickly and thoroughly. Would highly recommend for any kayak needs !

Ra
Review №30

One of the best places I have ever shopped. The owner and staff are some of the nicest people around. So glad I chose this place to buy my kayak from. These people know their stuff!!

Mi
Review №31

Best place for ALL your kayaking needs. Staff is experienced in kayak fishing and sailing. The owner is always on the floor helping and making contact with everyone who walks in. Great people.

La
Review №32

The people here are helpful in trying to get what you need. I liked how Jon didnt just go out of his way to help me find what I needed, but he also tried to link me up with people that paddle as well. Great place with a great environment! Just wish it was a bit more accessible from the highway.

Ch
Review №33

I tried for three days to get answers on an order I placed. After multiple emails and phone calls, I still havent received a word from this business. Better beware of this business if you have any issues with your order. Ill never be interested in conducting business with them again.

Ch
Review №34

The folks at mariner sails are always great never once have I had a bad experience with them. Would highly recommend for all kayaking needs most parts and accessories around.

Ko
Review №35

What a great place to kayak shop! We did a demo of two yaks and had the best help. Will certainly be back to buy more goodies soon.

Ma
Review №36

Very knowledgeable and polite staff. Will definitely do business with them in future. They really encourage demo days every Wednesday and Saturday by appointment to help decide the right kayak for you.

Ja
Review №37

Called from out of state to get 2 res117 kayaks in a specific color and was told they were there. Got 2/3 of the way there and called they said they weren’t there.

vi
Review №38

I get my kayak parts from here and the customer service, price and inventory is unbeatable.

Re
Review №39

This place and their customer service and the way they treat you each one of them is amazingAfter 1 year using my Hobie outback still happy and I love it

Ky
Review №40

Amazing staff and shop! If you are into kayaking, kayak fishing, or sailing this is the spot to go. If you are on the fence about purchasing a kayak. Go to one of their demo days. Just look on the website at the calendar!

Mi
Review №41

Professional staff, good service. Everyone is very knowledgeable about their products. SUPs, kayaks, and gear.

18
Review №42

Amazing and knowledgeable team. Super friendly and dang good at what they do. Sail issue, fixed in two days. Expected 5, great job team

Er
Review №43

This is a really neat shop. The people who work here are very knowledgeable and friendly. They have a very good selection for all of your kayaking and other watersports needs. If you like being on the water definitely check this place out. The staff is very courteous and can answer all of your questions regarding products they carry.

Li
Review №44

Great sales staff

Sm
Review №45

Contacted all their email addresses twice, no one replied for returning an item I bought for a month. But when buying it, they replied after 1 day? Stay away if your looking for support after sale.

Ta
Review №46

The staff is always so friendly and helpful. They are knowledgeable and patient. Bought one kayak already definitely going back to them when Im ready for the second one.

Au
Review №47

Lost a seat for my kayak recently. Got in touch with Adrian and he got a replacement for me. Great customer service. Its been a great experience and I will use these guys for all my kayak needs from here on out.

Ma
Review №48

I love this place. The staff are just so knowledgeable and helpful. I spent a crazy amount of time trying on life jackets last year and the guys were just so patient as I rejected one jacket after another. They are also my favorite place to grab Christmas gifts for my sailor husband. I know if I get the wrong thing, he can always bring it back and get precisely what he wants. Great selection of gloves, spray tops, PFDs, and general sailing gear. Plus Im good the sail shop where they see the sails!!!!! So cool!!!!

ky
Review №49

I was very interested in buying a pedal drive kayak but just wanted to try a couple of different ones out. On there website it says it’s free to demo there kayaks and that it was on Wednesday and Saturday. Due to my work schedule I’m not able to make either of these days so I got in touch with them and was told it would cost me 95.00 just to try the kayak to see if it’s what I wanted but I would be credited the 95.00 if I bought the kayak. I’m not yet set on which kayak I want so it’s not certain I’d leave with one that exact day but my intentions are without a doubt to buy a pedal drive. I had heard a lot of good things about this place but my experience has not been good.

Aa
Review №50

Fantastic customer service!

Po
Review №51

I have had them repair two sails one was over 30 years old and its still holding up.

Da
Review №52

Its a Hobie life! Great people! Got a question about a catamaran? They got and answer!

Ry
Review №53

Very nice and helpful staff with my kayak purchase.

Ga
Review №54

So love this place! Professional and knowledgeable.

Pa
Review №55

Great place for sailing and kayaking gear. They had a lot of kayaks and gear to compare in one location. Very friendly helpful staff. I will definitely give them my business.

Fe
Review №56

Staff was friendly and very knowledgeable. Great one stop shopping for the kayak fisherman.

Da
Review №57

This place is phenomenal. They have the best kayak and kayak fishing product selection Ive ever seen. The level of knowledge in this shop is incredible and their customer service is exceptional. Im not someone who raves often. But, these guys earned every word. Academy, Bass Pro Shops, and Dicks Sporting Goods may all sell some lower end kayaking products. But, theres absolutely no comparison. The prices at Mariner Sales are also very competitive. If youre even *thinking* about a paddle-powered or pedal-powered watercraft, do yourself a favor and stop by.

Mi
Review №58

This is a great store with an even better staff. The staff is friendly and extremely knowledgeable about their products. They have more Kayak related products than I have ever seen in one place. I highly recommend Mariner sails for all of your Kayak needs.Mike Barrow

Sh
Review №59

Very knowledgeable staff... I went in thinking I knew a lot and man I sure didnt.... YouTube isnt your friend Marine Sails is! You can watch videos till your blue in the face but testing them is the only way... They do demos on wensdays and Saturdays if you call in advance and let them know what youd like to try from their inventory...

Ch
Review №60

They have a large inventory of pedal kayaks, sups, and more on display with a large showroom and warehouse. Best place in Dallas to go if your looking for a kayak - you can schedule demos with them.They do Kayak Repair!Tons of accessories. They carry all of the better brands of kayaks - Hobie, Native Watercraft, Feel free, etc.Update: Visited today and they are handling safety precautions for Covid very responsibly! One of the most cautious and professional businesses I have visited during covid.

J
Review №61

One of the best retailers of kayaks, SUPs Ive seen - sorry, ACK! Mariner has not just yaks from Hobie, Wilderness, Bonafide out to look over but also accessories from each in stock. No shortage of knowledgeable staff ready to help, show how accessories attach to your boat. Keep it up!

Gl
Review №62

You can not get there by trying to go up the access road on I-35, just FYI. Their selection after market kayak stuff is amazing, and the guys in there were extremely helpful and spent a lot of time with me to make sure that I was getting the right stuff. I was just starting to add on to my PA 14 and my wifes PA 12. Being in the shop with everything in stock and being able to set it on the same model kayak that I have, made me more confident that I was buying the right size stuff for what I wanted to do.

Ni
Review №63

I visited this store a couple of weeks ago and I have to say I received some of the best customer service Ive ever experienced. The sale started out with one gentleman and I regret not getting his name, it then shifted to a salesman named Adrian, almost everyone in the store was extremely helpful...I left there with a Hobie Mirage Outback, a new Lowrance Hook3 Fishfinder and a huge smile on my face. They run a truly professional and knowledgeable store. I highly recommend you visit them if you are looking for anything kayak.

To
Review №64

Great place for all your gear.Great folks!

Ri
Review №65

Great staff with all the info you need to make an informed decision all types of kayaks from paddled to pedal drive. If youre having a hard time deciding they have a demo lake where you can try the different styles and brands that youre interested in.

Gl
Review №66

Cant go into this store without adult supervision. Great selection and super friendly and knowledgeable staff. Could not recommend this store enough to anyone. They are a wonderful nitch store for the kayaker/sup/water sports. Please check them out!!

To
Review №67

This place is amazing! Aris the owner knows his stuff and will help you anyway he can to make sure you have exactly what you need!

Ad
Review №68

Great local kayak shop! The service is second to none and offer all the best brands. These guys offer free kayak demos on Thursdays. Just call then to setup an appointment.

45
Review №69

First time coming to this place. Great service and greetings . And a lot of accessories

Pe
Review №70

Great staff and great place to go to for your paddling and sailing gear. Would recommend to anyone looking for excellent customer service and overall great experience!

Je
Review №71

Mariner Sails is my favorite toy store. In an age where everything is increasingly bought online this is a place you can go and get real service from real people. They carry some of the very best makes and models of kayak. The staff is extremely knowledgeable because they actively sail and kayak.I bought a Hobie Pro Angler from them and couldnt be happier. We also have a Tandem Island and Revolution.They will meet you at Bachman lake for a test drive on weekends. I highly suggest going out on one of the Hobie Island sailing kayaks. They are unbelievably fun.

C
Review №72

Great first time buying experience!

La
Review №73

Great place for kayak fishing gear. Wonderful staff always ready to help.

St
Review №74

My interaction with Mariner Sails has been online with one order. It was very easy to place the order and the shipping was super fast. Excellent customer service.

Mi
Review №75

Everyone was nice and helpful as always. Great store and overall just nice people.

Ry
Review №76

Incredible service. I was running late and the staff went above and beyond to help me get what I needed. Recommended.

Ye
Review №77

I met Tom from Mariner Salis at Beckman lake and tried out the new Hobie Pro Angler 14 ... This was a very enlightening and a good experience. Tom was very knowledgable and friendly. I went directly to marine sails and spoke with Aris who was awesome and I purchased the kayak the same day as the demo. Aris and Rich helped me to customize my kayak including the electronics. Looking forward to getting out on the water and fishing. A REAL BIG THANK YOU TO MARINER SAILS, ARIS, RICH and TOM. THANKS....

Ro
Review №78

I live in Brevard County Florida and started using Mariner Sails to get a few parts for my Hobie. I could have bought the parts here but the company (Im not going to mention there name) here is very flighty and sold me several incorrect parts. Since I started dealing with Mariner Sails I am always greeted with a very professional sales staff that takes care to listen as I describe parts to them that I am searching for. They are now the only company that I want to deal with for parts.Thank you Mariner Sails for all of your help!Sincerely,Robert Trantham

Ol
Review №79

Awesome place and knowledgeable people. Gave me great advice for kayak rigging.

Ma
Review №80

The best place for your water-sports gear hands down. Awesome customer service!

ce
Review №81

Great people great service great price!

Ja
Review №82

It doesnt get any better than this . Dave is awesome ( employee/ angler extraordinaire ) along with the rest of the staff. They took time to understand what it was that I wanted and needed out of a fishing kayak and I must say...I absolutely fell in love my Wilderness Systems atak140 and my Hobie. If youre reading this and contemplating where or who to buy your kayak ect from just go to this place and be done with it period.

Gi
Review №83

These people will treat you with the utmost respect and importance. And more importantly they will follow thru with their word. Had an issue with a yak taking on water and was asked to bring it in. When I got there they got to work right away and found a pin hole. And in then made it 110% right going above and beyond what I had expected. They are out of my way by 35 mins but I dont care. By far the nicest and honest retail business Ive ever had the pleasure of working with. Mariner Sails Thank You!

Ju
Review №84

Purchased two kayaks here. First rate experience. Great shop. Shop with confidence.

wa
Review №85

Good place to buy products and employees helpful and knowledgeable

Ra
Review №86

The place to shop if you love kayaking or want to learn how. They have demo days!

Sc
Review №87

Mariner Sails is the go to place for kayak supplies, parts, service. Super friendly and knowledgeable!

ra
Review №88

Mariner sails is a wonderful store chalked full of sailing paddling surf gear that would delight any of most jaded devotea ....great people and first class service.

Bo
Review №89

Mariner Sails provides great service and helps us offer young men and women the opportunity to improve both their sailing and leadership skills through their support of the Sea Scout program.

Ni
Review №90

Excellent place to get what you need. They have everything!

Ca
Review №91

Ill never go anywhere else for my kayak needs. I bought a bonafide ss127, a werner paddle, and an NRS pfd and Adrian went out of his way to make it all fit into my budget. When I went to pick it up, everyone there was incredibly helpful.

Er
Review №92

The sales people are very knowledgable and and patient to make sure that you are an informed customer before making a purchase.

Ad
Review №93

The Best Customer service in town. Plus they have hoorags.

St
Review №94

Awesome selection of kayaks at great prices. Will definitely come back for another kayak in the future!

Er
Review №95

Great staff, will work with all budgets to find the best product for you, if they dont have what you want they will get it for you. Support your local shops and shop here and not at the big guys!!!!

Co
Review №96

These folk are absolutely the best and most knowledgeable in spending time with you so that when you rig your sailboat, youve got the right stuff!!! Thank yall!!!

Sh
Review №97

Great inventory of most popular brands including Texas own Diablo Paddlesports! Worth the drive from anywhere in DFW.

El
Review №98

Good boat inventory. Company supports paddling club activities.

Jo
Review №99

Physical address is 2416 Merrell Rd. Next door to The Boss. The current address is on the other side of hwy 35. There is no service road access in front of the store. Drive thru The Boss shared parking lot from Merrell Rd.

Ja
Review №100

Very honest, up front, great service. I recommend them .

Information
63 Photos
100 Comments
4.8 Rating
  • Address:11110 N Stemmons Fwy, Dallas, TX 75229, United States
  • Site:https://mariner-sails.com/
  • Phone:+1 972-241-1498
Categories
  • Boat dealer
  • Boat accessories supplier
  • Canoe & kayak store
  • Sailing club
  • Sailmaker
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:10AM–4PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations