Love how they think enough of us drvs to offer free water. Love the office group. The guys r great
TruckersEntrance is on the South End of the building. Easy In / Out. Plenty of room to back up.Pull up the pole gate and hit the button. Once open drive through and take a left. Park in the spaces provided in front of the office.Walk in and go to the kiosk. Input your info and grab one of those yellow trackers next to the kiosk and scan it when it prompts you to. Then go check in with the shipping clerk and they will give you a door.The rules state that you shouldnt assist another driver. -1 star, lol. If you see a driver struggling help them out. Nestle wont pay for any damages....I asked. Help them out so you or someone else isnt out of pocket for damages due to bunk rules. Its whst we are taught to do anyways.Took 3.5 hours to load. Rather slow.
Great place, decent people to deal with, wide open area. No problems
Good people easy in and out.Took about an hour to load.Overnight parking outside facility very safe with tons of security cameras.
My first time coming to this facility. So, I was very impressed with how clean and organized it is. Staff was very polite.
Drivers dont come here and waist ur time. These place is a jocke. They are very disgustin at the shipping. They took for ever to load i have been here for 9 h and still waiting. They give me a door but still not touching the truck yet.
I will be canceling and looking for a new company. I’m scheduled for delivery of my water on the first Friday of the month. So I was suppose to get it last Friday they rescheduled for this past Monday. They didn’t show up. I called Tuesday they say my order got stuck in the system so they were suppose to come out today on Wednesday they rescheduled it again for this Friday there never come when suppose to and I always get an automated call after 6 when they closed. That’s ridiculous.
I guess if you are dropping and hooking its great but if you are a live load pack a lunch youll be here a while lol Ive been here 3 hours already got a door assignment right away at check in that was 3 hours ago they havent touched me yet lol all these comments about fast loading must be from people that work here because theyre as fast loading as a snail 🐌 would be lol
As a Truck Driver its easy in and easy out and pretty fast on Loading.
Checked in to load 30 minutes before my appointment and sat for over 6 hours and never got called for the load. Ended up just leaving. Wasted a lot of my time here for nothing.
Great place, very friendly and quick to get you checked in and loaded.
Good place good people, fast load 🇨🇺👍👍👍👍
Easy drop and hook. In and out. Employees are pleasant
Fast drop and hook load. Was in and our in 20 minutes. Very easy access even with the parking lot repair going on.
Trlr was not loaded when I got there but thats okay. They got me in n out within 3 hrs.
Like all Nestlé warehouses, they know their game. In and out leas than a hour & loaded correctly. Why cant all pickups be this smooth!
Driver it was a waste of time dont do it until they get better with what priorities are more important dont pull a load u will be late and u will be stuck with it and they wont care just so u know.
Kiosk is not compatible with most bols but they will help you friendly, courteous clerks.Very spacious backing n parking well lit at night also
Drop and hook.. fast service
They take forever to load. My appointment was at 10am n I didnt leave until 2:30 pm
They take to long to load you. Ive been here since 10:30 a.m, it is now almost 730 p.m. I wont really have no time to drive worth driving.
Onsite parking Ok. Fast check in & Friendly Staff. Standard wait times apply.
They lost me in the shipping pages, didnt call me to a door till I reminded them I was still there at 5Am, I checked in 11:59 Pm the day defore so I had to sign in twice to get loaded
Check ✔ in lady was very helpful and patient with me and my company no number i gave her worked up until I was directed to come back after 5 numbers my comp couldnt get it right they were awesome to me I only experienced the check in though
Constantly rescheduling deliveries that were scheduled months in advance and providing very short notice. This is a big deal if you happen to be away from home and end up having to store empty 5 gallon bottles until they decide to show up again. Going to change service providers.
Never Again here, Checked In @ 2.45 pm for 3 pm appt. They took 5 hours to load the trailer. They didn’t care about your time.
The wait was 11hours, wont let dispatch send me there again..,,the one 🌟 is for potential., Of making a change for the better..😎.
Follow instructions and its simple. I was in and out in a hour
Good location. Wear your vest.. follow the rules. Safety is the #1 priority at this and all Neslte plants. Never had any issues with any Neslte locations just great service.
They were nice to me
Be on Time they get you out very quick
Slowest shipper every pack a lunch youll be here all day
My husband is a truck driver and he delivers at this place
Showed up three hours early, and got put right in a door. Wasnt in the door 60 seconds before the light turned red and they started loading. Not sure how long its gonna take, because Im in the door now. But, so far, so good.
Great place to load
Really nice people loaded 4 hours before app.
Slow very slow seen molasses in the winter move faster. Nice people but slllooowww
Great vending machine luv it thank you
Helpful and friendly people.
Best fast unload 👏👍
Load was supposed to be already loaded on a trailer... Get here to pickup... Told that its changed to a live load
Live loaded a day early.
Friendly and fast unloading was able to check in early got there at 7pm had an 11 pm appointment was giving a dock and unloaded quickly you can park overnight on there driveway on both shoulders.
Not my first time here tho, they are friendly quick in an out bills in hand. Never had issues.👍😁
Good place to pick up, especially when itsPre-loaded.
I have the water delivered for my classroom. Its for me AND my students. My water delivery was for November 12 (Monday). Every day water is not delivered. In late evening, I get an email saying it will be delivered the next day. This has happened every single day. I never get a call saying why its not delivered.Twice I was told no one was at home. The problem is, is that the address is a high school, so of course someone was present.I was promised my delivery today (Friday, November 16) at 1238. When it wasnt delivered, I called the Dallas number and found out it was delivered an hour earlier and left in the main office, three buildings away.When I asked why, I was told those were the written instructions that I had left.I left no such instructions and the water has been delivered to my room before twice before--per MY instructions. Whats more, the delivery man also brought the water dispenser to my room.So, he knows what to do.Now, what do I do with all those empty bottles?Now, I have to find a way to get those full bottles to my classroom.The representative who I spoke to was no help. She kept repeating the written instructions which I told her several times were not mine.After this water is gone, I will be canceling my service.
Idk never drank it
Loads are coming out slow.
Not a bad place.
They will unload and load fast,Make sure you were vest, And the girl (black) who works at night at shipping and receiving is mean. She will be focusing eating some snack instead of helping and respecting people.
Awesome, thanks..
3 hours to load ….
Quick and easy, in and out, shipping and receiving.
I had 2 return 2 nestle s 4 them 2 redistribute the load. It was overweight.
They take forever to get my truck unloaded. I dont get paid per hour
I have seen my dog drop something in my yard that has more work ethic than these people
Delivered a load. Got free case of water. 👍
Fast
Check in customer service was good. I believe the truck however wasnt loaded when we arrived. On time is a part of professionalism and i believe the trailer was 3 hours late
One of the worst companies ever! Does not deliver on delivery day. Dishonest and customer service is non-existent. Weve had numerous delivery issues. Spoke with Francia, she was not only not knowledgeable but unfriendly and unhelpful. Do yourself a favor a stay away from this company. It will save you time and headache.
Not much to say.
Never ever ever ever will these lazy folks have a load ready on time! They sure have time to watch basketball on the tv though! Watch your in and out times too because these guys and girls will try to get ya! Make plans to overnight somewhere cause these people will run your clock out!
Nice People Lodded Time 1 over
Be on time ll load and unload you quick..ample parking space...make sure always wear safety vest
If its ur 1st time here be ready to be looked at like ur crazy lol other than not knowing what to do or where to go its an ok place! A good place to practice patience and remain calm 🙄😁
Very fast getting you loaded
Easy in and out...
Drop, Hook. In, out
Good place to drop an hook
Be prepared to use kiosk first on weekends
Fast in and out about 1hr. Got loaded 5hrs ahead of APPOINTMENT. It was a Sunday, was told not to expect this doing the week days
My load was picked up by another driver.
Nestle knows what they do
Excelent place easy and fast delivers great service clean restrooms and overnight parking 👍🏼⭐️⭐️⭐️⭐️⭐️
Get in and out quick
Very clean and courteous staff. They treat you with respect as a driver. No room for overnight parking here.
8.5 hrs to load
I like deliveries to places where they have plenty of room for everything
Quick and friendly
Faster shipping
Very nice and friendly crew but SLOW AS HECK!!!!
Good customer service.
Great service!!!
Very quick loading with friendly staff
It was great wish I could go there every day :) MORRIS with Greenway
Worst company I have ever dealt with. I cant believe a large company like this can stay in business doing such an awful job taking care of their customers. The website NEVER works and they almost ALWAYS screw up our orders. Unfortunately they are the only company that services our area. IF you have any other choice use someone else.
45 minutes to get load....super fast
Horrible communication (none) and terrible customer service. Told twice he couldnt find my address, after they have delivered multiple times and then pushed off a third time claiming driver was sick. I cancelled my service. Too many companies out there.
Great to pick a load
Organized and ready to bring fresh h2O
I have little patience for a company that doesnt start loading you until 3 1/2 hours after your appointment time.
Cool
Love there bottle water,i prefer the Ozarka brand the most.
Delivery guy called me the day of my delivery saying he didnt have my water cooler on the truck so he had to reschedule. This was my first delivery!!!!! I will find another company.
Quick response, only about 5 minutes unloading.