Bought a motorcycle battery from Interstate last May 27, 2020. It was the most expensive 1 at that time. The salesman said it would have a 1 year warranty since it was the best 1. Fast forward to today, that was a lie. Just called Interfake because their battery is not holding a charge and they say it only has a 6 month warranty. What a crock of $hit! Do not waste your time with these liars!
Great service and they actually stood behind their free replacement guarantee! Good job interstate, I tell everyone to buy your batteries
Good pricing and great customer service. Did not over charge me for my battery and even let me install it myself (with a little help). Marcus was great! Definitely coming back when I need a new car battery.
I went to shop with a car battery issue which was under warranty. They tested the battery and said it was a battery issue. Within next 10 mins, they replaced it with a new one and drove out. The person who handled my issue was so polite and friendly. definitely recommend this shop.
I had a great experience here. I called ahead and asked if they sold a particular commercial battery for my John Deere engine. They did. I brought the old battery in so that we could match size, CCA, and reserve capacity.The staff member who helped me was new, so he didnt know all of my answers. He grabbed his manager and all of my questions were answered.The only knock to this place is its location. There is traffic and construction all around. Getting there was my only issue.I would shop here again.
Just called this place:09/16/21...First: a guy answered the phone with a plain: HELLO? Like if it was a home number.Second: he transfered me to a girl named Ashley, that was not very helpful.I feel sorry for the business owner.
Kent was great... He was personable, informative and exceeded any expectations I had about replacing my battery. I was dreading going, as I thought it would probably be a fight to be replaced under warranty. Kent was very quick to diagnose the battery as defective and then offered to install it for $20 bucks. Aside from Kent being super friendly, the install saved me an hour and a half drive time round trip to install the battery and return the core. Great place with great customer service and stood behind their warranty...
Davion and staff are extremely helpful. I needed to replace a battery under warranty. Only had to pay installation fee and the process was quick and hassle free. Thanks to all staff! They are super friendly and fun to talk to.
Had what I needed I was in and out, great service
Spencer is the man!! A good example of what a professional should be! He took care of me & my family and we were out of there within 15 minutes! Thanks Spence & the good people at Interstate!
Had to pick up a battery for my son. Talked to Joe. He was very courteous, and professional in every way. Made the experience pleasurable.Highly recommend to everyone.
Great customer service, where I will getting batterys
Great place with great service.
Great experience. I bought an interstate battery from NTB, who by the way are crooks, I came to this location to warranty and they took great care of me. I upgraded the battery through the warranty and only paid the difference between the price of the 2 batteries and they installed it for free. The gentleman that helped me was very kind and understanding of my situation.
I would like to share my experience with this piticular store..... they are amazing! Not only did they help me almost a year ago with a purchase on four batteries for my bosses scissor lift, they located the receipt from that same purchase today. Mitch Myers and Mr. T are both thoughtful and incredibly helpful . I would recommend this store to everyone!
These guys that work here KNOW Their business...Also pleasant and Very happy to help you in anyway...Plus...their batteries ARE THE VERY BEST...They are the ONLY Ones I have Ever purchased. No problem and Extra care with Any problems. Dont go to anyone else...😎
One of the few places that carries those hard to find automotive and specialty batteries
Best batteries and service!!!
Excellent and fast service. Thnx Interstate Battery!
In and out, quick, fast and easy
Went in because my Jeep battery wouldnt hold a charge now that the weather is colder. Battery was 3 years old and the helpful counter guy explained the prorated 45% off a replacement. $20 install and I was on my way in minutes. Couldnt be happier.
Ive used Interstate car batteries for a long time & have found them to be the most dependable ones available.
My battery should have been free because of the warranty. They just gave me a discount. Taking advantage of a woman shopper. My mechanic said the battery should have been free according to the warranty
This is wholesale only. Interstate makes some of the worlds best vehicle batteries. There is a retail store at suite 100. Buy knowing that you are getting the very best.
Went in and asked for a specific battery model number Id researched on their website. They guy tells me I can get the better battery above that model for a little extra. So I buy it and take it home to install it. When I get home I read the specs and the battery he upgraded me to had less cranking amps and less cold cranking amps than the one I originally went in for. I returned the battery the next day.
Always friendly and they sell the best batteries ever. They are #1 in service and quality so if you are reading this stop and go to Plano Rd in Garland and buy some of their great products.
The best store for batteries. My brother swears by them, so I tried them and they are way better than other brands and stores. Very knowledgeable staff and better equipment too.
Very helpful. Great customer service. They have helped me twice with minivan battery issue.
Great customer service and selection.
Went in last tuesday b/c i was having issues with my battery and Cedric was there and helped me out alot. He was very nice and perfessional and gave me a few tips and tricks to help out in the future. I would recommend this place for sure to everyone!
Unbelievable service! They honored my warranty even though it was a month expired. They also always have the right battery size for my funky, uncommon Volvo battery.
Good stuff
Great customer service. Always have had the batteries I need.
Great battery and service.
They need more than 1 person on monday at 8am.
I love Interstate Batteries!!! My whole family used intrastate battery for everything. My mom used the HEARING AID BATTERY! Were in LOVE!!
This was my second time going to Interstate; they had the battery for my old Jag and Danny provided excellent service.
Best Batteries in Town.......
Had to buy a new battery and the guys here really helpful and fast and cheap !
Got batteries for our scissor lift basically golf cart batteries 4 of them for a great price.
Fantastic customer service! These guys go above and beyond time after time. A+ all the way.
Great friendly, and helpful peopleWith the best warranty and price
Great service. In and out in a flash.
Great folks with a wide selection. Far better service than Batteries Plus
Great service and great price on the battery I needed. Friendly sales person.
The sales staff are very helpfull and friendly, prices are competitive, and the selection is extensive. Will definatley be coming back!!!
Cedric was spot on great service
High quality products, good prices, and friendly staff. Bought batteries, phone accessories, and had special batteries made here.
Dont ever buy interstate batteries, they dont even last a year, and when you take it in they wont replace unless you have the warranty info, bad customer service experience, im a mechanic and seen interstate batteries, they are very bad quality, if the battery is bad and still has the purchase sticker on it, it should be replaced no matter what, walmart will always replace there batteries if they are bad and the warranty is still left, even if its not the original buyer .
Business visit.... great people!
Great customer care and products.
Great professional customer service.
Always helpful and priced competitively.
Great service and really fast.
Only 3 parking spots for customers.
Expensive but worth it
Great service
Good quick service.
In & Out; lickity-split👍👏😁
The only place I buy batteries
Hit and miss on customer service
Super nice
They are always SUPERSTARS
Order filled while I waited
I love this place
Not helpfully
Wonderful experience!!!
Great experience!!!!!!
Very good service and very comfortable batteries