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Capezio Dallas, TX
5600 W Lovers Ln #200, Dallas, TX 75209, United States
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Capezio Dallas, TX
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Review №1

I called in advance to make sure Capezio had what I need and they did! Mackenzie greeted me with a smile and took me directly to my order! I tried it on and it all fit like a glove! I will definitely be back for this great customer service and great product

Ka
Review №2

Maddie was Superrrrr helpful for my first time coming in 😊 will be a regular here now! Convenient location wife variety of dance tights colors and sizes ❤️

Ao
Review №3

Super clean and helpful! Jada was super nice and helpful. It was my first time buying ballet attire so she was super patient and gentle. Thank you for the great experience! Will come again :)

Am
Review №4

Fabulous experience !! Helpful sales people !! I traveled very far to come here ! Well worth it !!

Vi
Review №5

Erin was amazing! As soon as I came in, she greeted me warmly and asked if I needed any help. She helped me find the perfect leotard that accomadated my fit and preferences. She was also knowledgeable in finding the right shade and length of tights and matching canvas shoes. Overall, a great experience and I will be a returning customer!

Co
Review №6

Great selection of leotards and Jada was so helpful in helping us pick out new styles!

Pa
Review №7

Everyone was so helpful! Im an adult taking tap for the first time so was a bit anxious but they all made me feel at ease.

Ya
Review №8

Got jazz shoes from here! Love them.Great place and friendly staff! Would definitely come back again!

Al
Review №9

The costumer service was awesome and they were super nice coming back

Li
Review №10

Always love coming here. Love the comfort of having dancers fit my daughter’s foot and recommendations on what each studio requires.

Li
Review №11

Drove from Denton for leather character shoes and couldnt be more pleased. Thanks to the great staff and for a great selection!

Ju
Review №12

Amazing customer service by Jada !! She is so helpful she will help you to find anything you need .We’ll definitely coming back

Na
Review №13

They were very courteous and helpful for this Grandma who needed assistance 😄. Thank you Jada, you are the best!

Ja
Review №14

Called to make sure they had mens sizes in store which they did quick easy also picked out jazz shoes service was great

Je
Review №15

So helpful and easily found exactly what we were looking for! My daughter is all ready for dance this year!

Em
Review №16

Amazing dance shops :) they are nice. And good stock.

Li
Review №17

Jada was so much help finding shoes and dance outfit for my daughter! Thank you!

Ja
Review №18

Jada was very helpful picking out shoes and clothes for my daughter

Re
Review №19

Fantastic service, very knowledgeable and always have wide selection!!

Sy
Review №20

Great pointe shoe fitting!!! Super helpful, patient, and knowledgeable!

Ch
Review №21

Great quality. Friendly staff

Ma
Review №22

Great store. Friendly staff.

Ni
Review №23

Very friendly and kind help at the store. Great products!

An
Review №24

This place lacks customer service. Not sure if it’s because of my ethnicity. I have no problem taking my money somewhere else.

Iv
Review №25

Excellent help and amazing store.

Je
Review №26

Excellent staff, great experience!

Ca
Review №27

Store staff was lovely. Very helpful and very glad to assist us. Fantastic experience. Great price for what we purchased.

D’
Review №28

Love the workers & inventory!

Ka
Review №29

Great Customer Service!

Th
Review №30

So bad costumer service, the girl who was this morning was so rude and she looked so mad when I asked her for help to find a good size for my daughter’s ballet shoes .. I won’t never come back again .. I didn’t get her name but she has braids

An
Review №31

LOVE THIS STORE!

Ka
Review №32

My new favorite dance wear store! The staff was absolutely amazing, very helpful! I found everything I needed and much more. Thank you Taylor and Maddy for all of your assistance and kindness!

gl
Review №33

They were very helpful! I was in and out! I felt comfortable shopping even with my size :/ they made me feel great!! Love it here!

Ma
Review №34

No matter the size of a store, men should have more in a dance store than just dance belts and tights. It feels like were getting the short end of the stick here, and Im offended and disappointed that it has been this consistent throughout my dance career. It is 2019, how can a company so well known in the dance community offer so little to half of its customers? I wonder why young males are perplexed and uncertain of the potential dance can have in their lives, maybe because when they see a dance store (for professional dancers, not professional females) with such a drastic offset ratio of products for males and females, it can be disheartening. No offense to the employees that work here, but Im about done giving Capezio my services, loyalty or respect.

An
Review №35

Great place for taking photos of people going in and out of the store.... Just kidding. I must have been waiting in the parking lot to pick up a friend, and google tagged me at this place. So 5 stars for being a clean store.

Pa
Review №36

This is the best Dance store we shopped at in the last 8 yrs! Such a great selection and the customer service was fantastic. We are from Oklahoma and stop by on our way back from vacation and though we are 4hrs away from Dallas we will return for future dance attire and accessories.

Br
Review №37

Fabulous store!!! The manager, Taylor, is super knowledgeable!! All dancers should come to this store to shop!!!

jr
Review №38

Great experience today. My wife went in to outfit our teenage daughter for a 10 day dance intensive this summer. Kathleen was amazing -- they had everything in stock -- Kathleen had various ideas that saved us both time and money. Will definitely be back.

Ch
Review №39

Employees are attentive and gracious. I am especially great full to Ashley. She found my wedding ring that has fallen off in the restroom. It is wonderful to know that there are honest caring individuals left in this world. Ashley deserves a raise!

Yv
Review №40

Very nice customer service! i always find what i need here

ap
Review №41

Emily was ridiculously amazing!!! So sweet, so kind, and so helpful even under extremely busy/stressful situation (because we came during a rush) she kept her smile and grace and totally help us out like a professional!!

Ri
Review №42

Great customer service...They dont carry some of the brands colors, and styles that they once did. 😢Theyve moved UPSTAIRS (above Jambajuice) to a well lit more modern style location!

R
Review №43

Im guessing this is just a reoccurring trend here at Capezio where the manager does none of the work and gentleman outside is doing most of it. I had gone last Monday and was meet with the same situation as the other reviewers on here with total lack of professionalism from the manager did not see her helping him at all even though it was packed. Personally Im giving that young man a 5 out 5 for his hard work and professionalism, however, the same cannot be said about his boss.

Ke
Review №44

Capezio is by far the best dance store I’ve ever been to! We are from out of town and this is my daughters favorite place to stop when we are in Dallas. The store manager Taylor and her team are always amazing and help us to find everything we need!

Em
Review №45

Capezio Dallas is amazing! If you need tap shoes, go see Hope! She is so knowledgeable and will bend over backwards to make sure you get the perfect shoes! I love sending my students to this location, as they have a great selection of shoes and other dance wear and they have the best customer service of any dance shop in the metroplex... hands down!

In
Review №46

Taylor was super awesome and helpful! Such a wonderful experience. :)

Ri
Review №47

The staff at Capezio are so helpful and eager to assist. From the moment we walked in they helped us find exactly what we needed. Thank you so much!

An
Review №48

Capezio Dallas is a go to store foe everything dance and more! Taylor did a great job helping me find everything!

Cl
Review №49

Excelente service !!!!

Al
Review №50

Great

ch
Review №51

Was a very pleasant experience from when I first entered the store until I checked out.. The staff was was very helpful.

Er
Review №52

Thanks so much Taylor for all your personalized service. I love all of my new dance gear for my ballet class!!! 😘

S
Review №53

Best place for dance shoes, clothes and accessories for adults and children.

Ha
Review №54

Great selection, amazing helpful and patient staff. Always so helpful choosing shoes and dancewear!

La
Review №55

This place is amazing, even though I havent been here before.

Da
Review №56

Staff is very knowledgeable, professional, and thorough. Make an appointment for fittings though if possible. Had to wait about 30 min for some assistance. It was worth it in the end though!

Ar
Review №57

Great selection. Friendly and helpful staff.

Ch
Review №58

Fabulous establishment!! Taylor is the best!! ❤️❤️

Mo
Review №59

I went to this store on Saturday (1/5/19)based off of recommendations, however, I wish I hadnt. When I went I needed some help with a few items however there was only ONE!!! Employee working at the store and he was helping out like 4 or 5 other people at the same time. I waited a good amount of time hoping another employee or the manager would come to help him out but no one ever showed. I waited 15min no help from any of the other employees!! I know other employees were there because I could hear them chatting and laughing in a back room. If I could give some advice to mgmt dont lock yourself in an office all day while you have only one employee managing the front. I will make it a point to let everyone that I know not to shop here. If I could I would give the establishment 0 stars.

An
Review №60

Very friendly staff made our back to school shipping so easy! They had all of the shoes and stuff we needed!

Be
Review №61

Worst customer service ever experienced! The entire store shuts down and locks up before the posted closing time of 6 pm. I was there 10 minutes prior to close ...myself and another customer were locked out. When I was finally allowed in, to get a dance skirt for my 4 year old, I was treated like a complete inconvenience by Hope the store manager.

Ch
Review №62

The staffs are so nice and helpful. It only took us 10 minutes to find the tights we need. Awesome!

Ha
Review №63

Love the price on dance wear and shoes and you can get a discount on clothing and shoes if you attend W.E.Greiner Middle School.

To
Review №64

The employees are very sweet and polite! I go here all the time for my dance wear.

M
Review №65

Wish Id known that it was a 30 day return window even during the holiday season.

ma
Review №66

Great experience! Hope was very helpful!! Well be back.

St
Review №67

My sister needed everything for tap ballet and jazz and capezio had them all and was so nice

M.
Review №68

The staff and the owner are what make this place amazing. My daughter’s dance academy requires flesh toned ballet shoes. Yet there’s only 2 places in the DFW metroplex that carry them in store - Sandy’s Dancewear and Capezio. 2 weeks before my daughter’s first ballet class, I ordered mocha colored ballet shoes with Sandy’s Dancewear (huge mistake!!). Well, the shoes never came in, and the store manager didn’t bother to let me know until the morning before my daughter’s first class. I was now in a bind. I went to Capezio and explained the problem. The staff and owner (Hope) were amazingly helpful and sweet. They didn’t have exactly what I needed in store at the time, but they were able to get me something that would work for her first class and also ordered the right shoe to arrive in time for her second class. This store has earned my business for life. Do business with Capezio! Avoid Sandy’s Dancewear like the plague!

Jo
Review №69

When you buy a product Capezio for whatever source you should be able to exchange the product wherever... Especially since the store recieved credit for the sale... After contacting the headquaters they even advised that the local store should assist with any exchanges!!! The women whom answered the phone was not sure if I was able to exchange she then spoke with a manager and they advised her this it could be done. It seems Capezio has some form of brake down in what can and cannot happen. The product is good but I can tell you I will not be buying this product again simply because of the Service...

Ti
Review №70

I have had all wonderful experiences with this store and the people who make it great. Awesome customer service and attention to detail....highly recommended!!

Mi
Review №71

Hope was so helpful fitting our daughter for Pointe shoes.

Ka
Review №72

Great costumer service. Love this place.

Da
Review №73

New manger doesnt know what shes doing at all! All I can say is Im never shopping here again.

Ca
Review №74

Wonderful! Love this place for ballet clothes!

Mi
Review №75

Awesome customer service from Taylor!

Ga
Review №76

Very friendly staff they are expanding their ballroom selections go check them out

An
Review №77

Very friendly staff expanding their ballroom inventory...go check them out

Li
Review №78

Great for dancewear.

Je
Review №79

I love this,place its amazing!and got everything i need!💙💙💙

Re
Review №80

I love the store but I had a few questions and when I called she hung up with in 2 seconds

Ke
Review №81

They dont answer the phone

Tr
Review №82

Great friendly service!!!

Ka
Review №83

Friendly and courteous service

Er
Review №84

Excellent customer service!!!

ol
Review №85

I love the store

Iv
Review №86

Awesome costumer service

Yo
Review №87

Helpful staff!

Be
Review №88

Excellent...

Information
10 Photos
88 Comments
4.5 Rating
  • Address:5600 W Lovers Ln #200, Dallas, TX 75209, United States
  • Site:https://capezio.com/capezio-dallas-texas
  • Phone:+1 214-351-2555
Categories
  • Dance store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:11AM–5PM
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:11AM–5PM
Amenities
  • Good for kids:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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