After a long search I decided on Diamond Factory Dallas as the place where Ill buy my ring and they didnt disappoint. Im beyond happy with the service I received. Working with Leigh Ann was a pleasure, I felt like she really understood and connected with me. I didnt feel pressured to buy something I didnt want. I highly recommend this place - professional staff, great selection and just look at this sparkler I purchased😍

What oh what could I possibly write to explain how amazing the entire process of designing my dream 20th anniversary ring was- truly a perfect experience from start to finish. I reached out to Diamond Factory after doing a years worth of research on the best jewelers not only in Dallas where I live, but I also looked outside of Texas to NY and several jewelers around the country that had been recommended to us. I kept coming back to Diamond Factory for a multitude of reasons. Firstly, they are the only local dealer who also has the ability to cut their stones in house and they are a small family owned operation- they know their diamonds and are very direct with pricing. You feel a sense of trust as soon as you meet the team. I watched literally every YouTube video to learn more and read as many reviews as I could online. Trust me, there are nothing but 5 star reviews for a reason.I reached out as our anniversary approached & scheduled an appointment where I met Lauren & Barry who walked me through the stunning options they offer and began the fun part of designing my once in a lifetime ring! It was very important to me that I was able to use my engagement ring stone and I wanted to design a three stone ring to represent our three children. Lauren is the absolute cutest with impeccable taste and a modern approach and we sorted through all of the stones that we thought would be a perfect fit. Once we chose the stones and I described my vision for the setting, she read my mind and we were off to the races! I decided to have her take over the process from there so I could be completely surprised with the reveal.Lauren kept me in the loop the entire time, the customer service was top notch and Barry was completely transparent and I left feeling that I absolutely received a tremendous, fair and honest price. Again, I did my research so it felt beyond comforting to leave knowing that I wasnt being given the run around. Words cannot express how stunningly beautiful the end result was, it was far more impressive than I ever imagined!If you are an obsessive researcher like me or are on the fence about where to start, run dont walk straight to the Diamond Factory. I will be a lifelong customer and cannot wait to design more memorable pieces for our children and family in the future!

Amazing service! My husband and I decided to upgrade my ring as an anniversary gift, the process from start to finish was the smoothest experience we’ve ever had. I had a very specific ring/style in mind and Leigh Ann went out of her way to make sure I got my dream ring and within our budget! I enjoyed being apart of the process from the very beginning! We are definitely lifers! Thank you Diamond Factory Dallas!!

Leigh Ann was a pleasure to work with. I called to take a look at a couple diamonds that we had discussed earlier, but the were already sold. A few days later she called me and told me they just got one in that was really stunning. It was perfect. A 2.32 carat Marquis to replace the center stone of my wife’s engagement ring for our 20 yr anniversary. It was super clear, full of fire, and under budget. Leigh Ann helped me get it all set up from start to finish. She even got my paperwork all set and a quote to have all our jewelry insured. She and the Diamond Factory are amazing, I highly recommend them.

Quality jewelry at amazing prices and excellent customer service! What more can you ask for?! They helped make my 10 year wedding anniversary one that I will never forget! I cried like a baby when I opened the boxes holding an upgraded version of my engagement ring and a pair of diamond earrings! We also returned to purchase a matching band. I love my new pieces and the price paid. I dont want to shop anywhere else for jewelry. I will be recommending them to friends and family! Thank you for helping my husband pull off such a sweet and special suprise!

Dallas Diamond Factory is absolutely incredible! The establishment itself is a one of a kind experience. These guys go above and beyond. They helped me create and design the wedding band of my dreams. Honestly, I wouldn’t go anywhere else.

I recently got my engagement ring from here, and the service was over the top amazing. They are so professional and help you choose exactly what you want! Couldn’t recommend this place more.

Emily did an amazing job working with my husband and me to build the most perfect wedding sets for us! Both my engagement ring and wedding band were custom made at amazingly affordable prices. Emily listened to all of my requests for a very intricate engagement ring and the result was spectacular. My wedding band ended up not looking exactly like how I had envisioned it, and when I shared this with the Diamond Factory team, they were impressively dedicated to redoing the ring to be just right. Their customer service is second to none. We also got my husband’s wedding band here for much cheaper than we would have at a regular jewelry store. The value at this shop is unbeatable; I highly highly recommend them!

Diamond Factory Dallas is by far the best place to shop for any of your jewelry needs! My husband started looking for an engagement ring in 2019 and worked with Barry to custom design it so that it would be perfect. It turned out even better than expected, and the process was so easy and fun. Ashley went through all of the information with him so he could make the best decision on which diamonds to pick for my ring. He went in not knowing anything about diamonds, so he wanted to make sure he was informed, especially because he wanted to surprise me with his own design! A few months later we both bought our wedding bands which are also beautiful. They custom designed his band to fit more of what he wanted as well. On top of it, he worked with Erin to find the most beautiful diamond necklace for a wedding gift. We could not have been happier to work with all of them for our wedding and have since recommended many friends and family to use them as well and everyone of them has been thrilled with their purchases! Thank you Diamond Factory for all of your help! We are so appreciative!

Barry, Leigh Ann, and the rest of the staff are amazing. They’re so helpful and polite and do everything they can to ensure you’re comfortable and content with your purchase

Diamond factory does a fantastic job taking care of there clients and making sure they are satisfied with the jewelry they are going to purchase. I will always go back to them!

We loved working with Diamond Factory Dallas to create a custom three-stone ring as well as a fitted wedding band. They were very responsive and efficient, in addition to creating a beautiful set of rings. Would recommend to anyone looking for a special piece of jewelry!

Lauren did an amazing job helping me create the perfect diamond necklace! I would 100% recommend the diamond factory to help you make your vision come alive!

Custom Ring - what an amazing experience! The entire staff was so easy to work with and professional. Would definitely recommend and will be coming back in the future. Made this experience a fun one!

I had a great experience with the staff here at the Diamond Factory! They brought my idea to life for my fiancée’s 3 stone engagement ring. It turned out beautifully and they were so helpful and always kept me updated on the process! I will definitely be back in the future! Thank y’all so much again

I had the most amazing experience with Lauren! She helped me find the PERFECT tennis bracelet to complete my wedding day look! Highly highly recommend Lauren and Diamond Factory Dallas!

We had an amazing experience with Diamond Factory Dallas. LeighAnn was wonderful and helped us through the process of picking the perfect engagement ring! My now fiancé and I went to many other ring stores before we came across Diamond Factory and the Diamond Factory was by far the best out of all of them!! Cant wait to work with them on the wedding band in the near future! Highly highly recommend!

Awesome experience!! Came in to replace a diamond out of my ring and found the perfect stone. Leigh Anne was awesome to work. The whole experience was the best I’ve had in purchasing jewelry. They have an amazing selection of jewelry. Even little Max loved it.

Loved working with Leigh Ann! She was super helpful and helped create a dream ring! Highly recommend!

Barry and his staff were beyond helpful and very informative. I won’t be going anywhere else to buy my diamonds. Trust is a huge thing for me and they earned my trust. Thank you Barry!

Leigh Ann was absolutely awesome to work with while building the perfect engagement ring! She made sure from my first visit that I knew I would leave a happy customer.The diamond factory was able to show me many different stones to choose from, ranging in size and color (as the stone was a sapphire). After I decided on the stones for the ring, Diamond Factory Dallas (DFD) created several awesome CAD drawings for me to review and critique to perfection.If you are “custom” type of person, or more simple, the Diamond Factory Dallas is for you. You will not be disappointed!Ask for Leigh Ann, she is awesome!

My fiancé bought me the most beautiful ring from DFD this past October. He did a worldwide search before finding them. Leigh Ann helped him bring his vision to life as he had a specific design in mind. I LOVE MY RING! I can’t stop looking at it and get compliments everywhere I go.I have been to the store a couple times after that and everyone at the store is so nice! Going to the store is an experience and a total “first” for most customers, as you get to see Diamonds being cut through a glass in the back while you look around.Can’t recommend them enough! 💍

Leigh Ann was so great to work with. They helped us design the most perfect ring ever! So happy with the service and the finished product!!!

Wanted to share my stellar experience with everyone concerning Diamond Factory Dallas. I just purchased 3 carat oval diamond with gold and silver Halo underneath for my wifes 60th birthday .What amazing service and workmanship truly the most beautiful ring ever. We really want to thank Barry Adler and staff for the top-notch experience. Been doing business with Barry for many years and sent referrals and knocked it out of the park every time for them .Barry & staff are truly impeccable with service ..... The showroom is totally marvelous and actually see the diamond Cutters at work ..... What an amazing business and would recommend to all looking to save and get the highest quality workmanship out there ..... May God Bless this business .....Thank you, outstanding job once again .....,MC

Diamond Factory Dallas is truly WORLDCLASS. I reached out to people all over the world while looking for the perfect round cut diamond before finding Diamond Factory Dallas. Not only did they have it in stock, but they also cut it in-house, gave me a great price, and had attractive financing options. After assisting me with the diamond, Leigh Ann Carpenter took it a step further by helping me design the most beautiful engagement ring in the world (seriously, you should have seen my fiances face when I put it on her finger). THANK YOU VERY MUCH FOR EVERYTHING!

We had a wonderful experience and couldn’t recommend them more! Leigh Ann went above and beyond for us. We will definitely be using them again!

Out of all the jewelry places that I have visited, Diamonds Factory Dallas treated me with open arms as soon as I walked in. They weren’t superficial in any of the diamonds decision making we had. I truly recommend them for a one stop shopping experience 😍

Great place great people beautiful jewelry we found this place by accident we were meant to be there.We found my loose diamond to replace a smaller one to celebrate our 30 year anniversary! These people went out of their way to find me what I wanted for the price. It was a great day!

Best jewelers with the best value around. Barry and Leigh Ann are awesome to work with and they will take care of all your needs!

My fiancé and I have been looking for the perfect ring and have visited a number of places before finally heading to Diamond Factory Dallas. We were amazed by the broad selection of diamonds and beautiful settings they had in store. With the help of Barry, Leigh Ann and Yasmin, my fiancé’ was able to build the ring of my dreams at an extremely fair price. We would highly recommend visiting Barry and his team for any of your diamond needs.

The experience has been more than amazing! Wouldnt have changed it for the world! My wife receives compliments on her ring Daily! It would have never happened without Barry and his team!Even when there were miscommunication and problems Barry took ownership and held integrity to make sure we were satisfied!With the amazing deals, attention to detail, and family like interactions we will be forever customers!Thank you!!

I came here to get my engagement ring for my fiance. They were amazing from the beginning to the end of the process. They have a great selection of stuff and are very helpful. Extremely thankful for all the help Leigh Ann and everyone else gave me!

Diamond Factory is great! Nice, quaint showroom with cool see thru window to watch diamond cutters in action. Prices are very fair considering elimination of middle men. The staff is very nice and professional. Diamonds and high end jewelry are their ONLY business. Highly Recommend.

I loved the shopping experience and loved the product, bought at Diamond Factory. The owner Barry creates a laid back, low pressure environment which was a bit of a pleasant shock. I bought an amazing band and diamond from this place for a great price. Anyone on the fence go walk in here at the very least. You will not be disappointed.

My husband and I were looking to upgrade my wedding ring, and happened across the Dallas Diamond Factory. Leigh Ann was fantastic! Great customer service and helped me design a ring that Im in love with! She went above and beyond by making sure I felt comfortable with the choices and even rushed having it completed since we live out of town. Leigh Ann and Barry worked together to give us a fantastic deal. Ill definitely use them again for any jewelry purchases.

Got a great deal. Appreciate all the time the staff took to assist me. My wife was super pleased...Thank you

I was referred to Diamond Factory Dallas by a coworker (several actually) and I’m glad I took their advice! I was in the market for a custom engagement ring. First and foremost, they have excellent customer service! They are so nice! Emily and Barry worked with me on what I was looking for. They listened, understood and gave me several options to choose from. They were also able to work with my budget and get me a great price! Since it was a custom engagement ring, they were also able to fulfill the deadline (earlier then expected) when I needed the ring. When it was ready, they called. When I went in to pick it up...they truly delivered! The ring was so gorgeous (ask my wife, she cried happy tears when she saw it lol). They exceeded my expectations and I was so happy with their hard work and their excellent customer service! If you are in the market for custom jewelry, please don’t bother with any other jewelry stores that will try and up charge you. Contact Diamond Factory Dallas and ask for Emily or Barry! Trust me, you will not regret it! They will make your dreams come true and memories that will last a lifetime!

These guys are amazing and really know what theyre doing, and can help you find exactly what your looking for! Price, quality and customer service cant be beat!

Couldnt be more happy w the service, customization, and most importantly the final product. When they say they will make everything perfect for you, they mean it, down to smallest little details.On top of everything above, their prices beat out every other place I considered... I highly recommend

I was referred to Diamond Factory Dallas by a coworker. I needed an anniversary gift for my wife. Barry & Leigh Ann helped me pick out 2 stylish eternity bands at a great price. My wife loved them! Highly recommend this store to anyone shopping for jewelry.

I simply can’t say enough GOOD things about the amazing experience we had. This was a surprise birthday present for me. Emily and Barry were incredible and made everything about this day perfect. They immediately put us at ease and walked us through the whole process which far exceeded all our expectations. We were thrilled with the end result! Thank you so much!! We are customers for life!!

Barry and Emily are an amazing team. The Diamond Factory is the only place I will ever buy jewelry! I just got 3 necklaces and a Rolex on Valentines day! The new retail addition is fantastic. Great prices, legendary customer service and an amazing inventory. Trust and professionalism are the guiding principles that make these guys great. See you soon!John

If I could give more than 5 stars, I would! Barry and his entire staff are absolutely phenomenal. I upgraded my entire wedding set, and not only did they completely custom make something I had seen at a high end jeweler, but they saved me a crazy amount of money! They walked me through the entire process without making me feel pressured, and directed me with what would look best. I absolutely LOVE my rings! They stand by their work and are truly amazing at what they do. I cannot wait to head back in there and find some more goodies.

When purchasing a new piece of jewelry, one expects the full experience to feel luxurious. That is precisely what I found with Diamond Factory Dallas.From the moment I was buzzed through the front door I was awestruck by the inviting space filled with pristine, elegant, and dazzling one of a kind pieces that adorned their display cases.My consultation was top notch and felt like meeting a new friend. Barry took the time to inspect and evaluate the diamonds I brought while making me feel comfortable and informed.I had a custom gold remake of a pendant that holds a significant meaning to me. They not only made my pendant an exact replica of my pendant but did so to a standard far above what I anticipated. The detail, quality, and speed with which they created the pendant was second to none. I even got to keep the mold that was used in the creation of my pendant!I felt like the only client they had. Emily kept me up to date and engaged during the making of my piece, and helped foster excitement along the way. I am by no means a patient person and my pendant was made to perfection in around 2 weeks.If you want to not only have something made completely custom or purchase a one of a kind item they have on display you’ll live a lap of luxury with Diamond Factory Dallas from start to finish.I’ll be visiting them again soon to have an engagement ring made and I look forward to seeing the warm smiles, and sparkling displays once again.If you’re in the market save yourself the trouble of receiving sub par and used car salesman service you expect at other jewelry stores and go straight to here. No matter the occasion or item you seek, this is the place to be.___UPDATE 3/24- Purchased a spectacular gold bracelet from here and again i was impressed with the service, quality, and selection.Ill be visiting them again soon for a new ring!

There is no reason to look elsewhere for your jewelry needs. Barry and Emily took care of everything at a lower cost than any jewelry store. We chose the diamond and setting and it was done ! Such professionalism and hassle free. I will return and you should too if you want for your loved one, something no one else has ! Believe me, it’s that important!

Barry and Emily have a depth of expertise in diamonds and jewelry. They worked within my budget and produced a custom ring with a stunning diamond. The speed at which they were able to produce a custom product was astounding and perfectly executed. I will definitely be using them in the future.

I worked with LeighAnn and Barry on some new diamond earrings for my wife. They listened to what I wanted and took care of all the little things which made for a really amazing experience. I got a great deal and they definitely earned the business for my next purchase! A big thanks to you both!

Great customer service. Fair prices. Emily was phenomenal and made my multiple purchases easy. Everyone was beyond helpful. They have made a customer for life. Owner was personable. Amazing experience cant say enough.

You will NOT be disappointed! Their staff is unbelievable! My fiancé bought my engagement ring here and it is BEAUTIFUL! There was no question that we were going to use them for our wedding bands! They are efficient and so kind and not to mind you... the store is so shiny 😍❤️ You will fall in love immediately with Emily, Danny, and Barry! And they will make your jewelry and experience unlike any other! Cannot recommend them enough!!!

Highly recommend this place. Leigh Ann was extremely helpful, patient, and responsive through the entire process. Will come here for all future ring needs.

Barry and his team did a great job - as he says hell get you exactly what you want. Briefly go to a big store and then run to Barry so you realize how lucky you are. The quality/price/experience was awesome

If you are looking for extreme quality in your diamonds, design and results this is your place. Each experience I have had with this team is the epitome of ECE (Extraordinary Customer Experience). Their continued drive to provide the wow factor for the recipient of the jewelry piece seals the deal. I could keep going on and on here!!! Thank you for your amazing service, commitment, ideas, follow up service and all of those cheery voices and smiling faces!!! See you soon!!!!

What a fun experience we had upgrading my wedding rings! Barry and Emily were so easy to work with, and they went above and beyond to make sure we got exactly what we wanted. I love my rings!! We highly recommend Diamond Factory!

I had the best experience purchasing a loose diamond after losing mine of 31 years in my wedding band. Leigh Ann helped me and the customer service was over the top.

Diamond Factory Dallas and Barry are world-class. The staff are incredible. Our engagement ring and wedding band were customized to our every wish and the end result was extravagant. Simple words cannot describe how much we would recommend these fine people and the company.

My husband surprised me with a Christmas present from the Diamond Factory Dallas. He raved about his experience there. I have been nothing but satisfied as they resized all of my rings and worked to make them perfect. Fantastic, personal customer experience.

Had a great experience with Diamond Factory! My fiancée had an idea for my engagement ring, and Lindsey made it a reality! Emily and Lindsey also helped me pick out the perfect wedding band to compliment my engagement ring! 10/10 would recommend!

Worked closely with Berry and Emily yesterday. They are great to do business with great pricing.Great diamonds and quality

You won’t find a better diamond at a better price anywhere! We are so happy that we found you guys! We got an amazing diamond at an amazing price and we will continue to do business with Diamond Factory for life!

Diamond Factory has amazing customer service! They will make you happy, no matter what it takes. I am EXTREMELY happy with my wedding ring upgrade. I am referring friends and family to them and I will be back for future jewelry purchases!

I had a top notch experience with Emily and Barry. It was quick, no pressure, and exceptional pricing for fantastic quality. Very satisfied and would recommend to anyone in the market looking for a ring!

Great experience!! They were very thorough in explaining their process and had great inventory to choose from. Love my wedding band so much!

Barry and Emily were both extremely helpful throughout the entire process. Great customer service and detailed explanation on everything. Highly recommend!

I have been going to Barry for over 11 years now! Leigh Ann and Barry just custom made a new 10 year anniversary ring for me and I couldn’t be more in love with the quality and the Communication through out the entire process!!!

Unbelievable service and product. I worked with Danny start to finish on my wifes engagement ring and wedding band. Both products far surpassed my exceptions. Service was excellent Danny was very helpful, candid and honest with me through the diamond selection process. He provided updates regularly along the way while the rings were being produced with photos, and all the details one would expect. Ive recommended this company to all of my bachelor friends who are thinking of asking the big question, and will continue to do so! Excellent Company.

Very cool hidden place, not much on outside but inside is an amazing showroom with rings, watches, necklaces, everything. You can even see cutters in the back working which is very different than any jewelry store. I’ll be coming back again.

They custom designed a new piece with my stones, and made a new touch stone piece i’ll wear everyday instead of keeping the stones in a safe....Working with Barry and Emily made the whole experience a 10/10!

These folks are the nicest people and are truly fair on pricing. Ask for Ashley, Emily or Berry. They’re outstanding!

Diamond factory Dallas has a great selection and very accommodating staff that helped me with my order and jewelry cleaning.

Emily and Barry were absolutely great in helping me find the perfect ring for my now fiancé and I. They gave me a great deal and my fiancé loved the ring. I would definitely recommend them!

Barry and Emily are always warm and inviting. They are honest and friendly with amazing customer service. My business belongs to Diamond Factory Dallas.

Barry, Danny and their team did an excellent job from start to finish! Not only did they explain the intricacies of selecting the appropriate engagement ring, but they also were able to customize the wedding ring so that my new bride is 100% satisfied! Would absolutely recommend them to anyone in search of that perfect ring for their once-in-a-lifeitme occasion!

Excellent service and price! I LOVE my custom diamond ring and guard. Barry is the BEST!

O wow. What a blessing Diamond Factory is. Berry, Emily and the whole team are the Beat. Will be back Soon.

My husband and I have made multiple purchases from Barry! We love working with him and Emily:) Highly recommended!!!

Absolutely gorgeous! I had no idea what kind of ring I wanted until I saw this one. I fell in love with it immediately. The classic arrangement is so beautiful. I wanna smile every time I look at it!

This place has outstanding service. Not only did I get a great deal with great service on an engagement ring for my wife but we also got our wedding bands there and experienced nothing different.

Sold my 3ct diamond here and got the highest price after shopping around with other dealers in the area. Great guys (liked their accent 😉)

OMG I had the best experience. The DF recreated a beautiful ring for me from an antique setting I owned. The team was seamless and I particularly appreciate DF working with me as I was discerning and the project took more time than intended. They never rushed me and even encouraged me to “make sure” I was happy. I was told “client happiness” is what drives their business. I wish more experiences were like DF! Highly recommend.

I bought my wifes ring here. Recommended a friend here. Now sending another friend here.

I shopped around and they were the best deal in town and was a pleasurable experience

Thanks for assisting my husband make a great decision. He had an idea of what I wanted, but you knew exactly...Thanks Barry

Beautiful work, excellent customer service, superb integrity.

Amazing value and service!

After deciding to update my wedding ring, my husband and I went to Diamond Factory Dallas. I was not sure what I wanted but met with Leigh Ann who was so very knowledgeable. She made us feel comfortable as she guided us through the process of selecting the ring mounting, diamond, and wedding band. I now have a beautiful ring that I love. We highly recommend Diamond Factory Dallas.

Impeccable service