Great customer service ....and supplied my industrial need.
Very helpful, they do there best to find what you need.
I would like to thank employee managing store solo today. Grainger has earned a life-time customer with amazing support during this snow storm.
Very help and very professional. Had what I needed and got me on my way.
They always have hard to find parts, people are friendly but good god the pricing is borderline absurd sometimes but if you are the only place that can get it...
Worked on a customers car there forSafe Seal Auto GlassCustomer was an employee of grainger.The outside of the building was esthetically sound and parking lot was neat.
Everything you need but a rocket engine.
Always have what you need.
I was unable to even find my product or place an order because the representative was more interested in being the Covid police than trying to assist me.In spite of the fact that the governors order only requires masks when six feet of distancing is impossible, we were held outside in 90 degree heat when only two people were occupying the 1000 sq ft showroom.In spite of the fact that between us was at least six feet, two oversized computer screens, a large plexiglass screen, and the fact that I explained that I could not speak with my mask on, the representative refused to serve me.Highly unsatisfactory. My business goes elsewhere!!
They are very helpful. If they dont have what you need, theyll tell you where you can find it.
For The best professional services and products there is only Grainger!
Always helpful.
Will never work with Grainger ever again!!!! They keep messing up on my order they ordered all the wrong parts in all the wrong sizes. The only good thing I can say about them is they have everything. But pleased double check what they order for you case most likely it will be in the wrong size! There team of experts didn’t know what I was talking about when I was there. When they said all the stuff I need to complete a project was included I was very upset when half the stuff i needed was not ordered!
They were very helpful very professional they knew what they were talking.
That had a special part that I needed to to get a job Done! Will be using them again
I went in, told him what I wanted, you went and pulled apart and out of his out of there in no time best service Ive gotten anywhere
Customer service guy Steve did a great job of finding what I was looking for and nd ensuring it was in stock at my closest location.
Sales reps not listening+ they get a puller hand to try to assist the counter... not pro guys .
They didnt have what I need
Ridiculous- cant get a phone number to the store direct to buy tools. You get a national call center instead and they do not have a clue.
These guys dont know anything go to Motion Industries trust me
These guys are the dumbest saleman they have no knowledge at all go to Motion Industries!
They have everything under the sun, but WAY over priced.
Over priced