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Mandalay Hearing Aid Center
13327 Montfort Dr, Dallas, TX 75240, United States
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Mandalay Hearing Aid Center
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Ga
Review №1

David and his family are very professional and knowledgeable. They were very prompt and quick about getting my new hearing aids. Very thorough and explaining how to use them. I did not feel rushed to go and he was able to answer all my questions. Highly recommend!

jo
Review №2

David is personable and professional. He outfitted my mother in her assisted living center. He did the tests and fitting at her place. I appreciate his efforts.

Au
Review №3

Bought my hearing out of state 2 years ago. Was not hearing as well as I thought I should. Also trouble with iPhone connection. David and his father fixed my problems and I am hearing better than when my hearing aids were new. Great service! They were both very patient and kind.

Da
Review №4

David Stide and his family provide superb service. He supplied my wife with hearing aids that are exactly what she needs. We have had experience with other providers but this is the best outcome we have ever had. 5 Stars for sure.

Do
Review №5

Just recieved my digitel bluetooth hearing aid. David was awesome and very professional. The hearing aid is great, and everything went flawlessly. I highly recomend Dvid, his father and mother.

Cr
Review №6

Exceptional customer service, very knowledgeable & professional. Took care of my loved one & is more then pleased with her aid.

Ch
Review №7

David and James are two expert audiologists who helped me eliminate a lot of my hearing loss problems. Both of them are very nice people and very knowledgeable in app installation for my bluetooth. It is very helpful in giving me comfort when driving hands-free.

Ba
Review №8

David Steele at Mandalay Hearing Aids is very professional, efficient, patient and kind. He tested my hearing, programmed new hearing aids for me and instructed me in how to use them because they are some of the latest, state-of-the-art hearing aids. He offered me a very competitive price and continued to follow up to see how I️ was doing with them. I️ love them! David makes sure you know that he is there for you and will see to it that you are completely comfortable with them. I️ am a customer for life!

St
Review №9

David, took very good care of me . I would highly recommend him. Very friendly and professional staff. Thank you David for make my life much better .

B
Review №10

Mandalay hearing aid center was great! David Steele was very professional, conscientious and friendly. I have been wearing hearing aids for years, but was having a hard time hearing. I tried the newest Resound aid at another place which did not help. David uses many different brands of aids which I felt would be advantageous. The Oticon Open 1 turned out to be the best for me. With David’s care in adjusting the aids to my specific loss, I can now hear very well. I am thoroughly pleased with the results and the care. His prices are very fair and reasonable as well.

Sh
Review №11

FANTASTIC !!!!! Elderly friend (85 yrs young) went to to look at one specific brand however Davids recommendation was suggested and my friend just loves them. Rechargeable batteries even. David was patient, and worked through the questions in detail. David pointed out the maturity of the software & the Blue-Tooth enabled Hearing Aids with iPhone interface are just perfect: User friendly, maximum adjustment flexibility for various environments & custom settings. Even received an update to the iPhone App that installed perfectly. Even bought an over the counter BlueTooth adapter to connect with / TV-Stereo & the hearing aids connected. Thanks so much David!!!!! Truly FANTASTIC Service....!!! Thanks again, Rick

Ga
Review №12

I have worn hearing aids for 25+ years and I have finally found a hearing aid center I like. They are a family owned business, are very fair on their pricing, and very patient with their patients. Everyone I met seemed to be genuinely concerned and caring.

Br
Review №13

My Name is Bradley and recently purchased a hearing aid for my mother, and I was experiencing some issues with it. I called Mandalay hearing aid center and David was very helpful I mailed the hearing device to him and he diagnosed the issue quickly and got it back to me. Very good customer service! Now my mother is very happy because she can hear clearly again, and it actually seems like the hearing device works better than before! Thank you David, I will deffinitly be recommending this company to family and friends!

Jo
Review №14

By far the very best hearing aid establishment in the Dallas area. Patient, highest quality care done in the most friendly manner possible. David Steele is excellent in his craft. Cannot recommend him enough. Do give him a try and youll be delighted.

Ja
Review №15

David Steele came to my mothers assisted living facility, which was easier since she has dementia. He explained everything from the hearing test to the hearing aids in great detail and she can now participate in the world around her! Thank you so much for making her life more complete.

Wa
Review №16

Great product and service. Had some issues with first pair but David went above and beyond to make it right. I highly recommend Mandalay to everyone I know who uses hearing aids.

Me
Review №17

David has helped me since I first got my hearing aids. I was nervous and insecure about it but nobody ever notices them unless I say something. Great products, great service, always 5stars for me. Its great being part of the conversation and not faking a nod and smile. Thanks David, keep making a difference!

Al
Review №18

Had a great experience with David Steele.David is very knowledgable takes time to explain everything he did and his findings. I highly recommend him.

Sh
Review №19

Never did I think I would need hearing aids but with the insistence of my husband (he wears aides) and neighbor, I decided to get the free hearing exam from David. Boy was I surprised! I have moderate to severe high frequency loss and that probably explains why I have trouble hearing some of our friends. David was very patient and got us connected to the ReSound aides and this is my 2nd day and they are going to be part of me now. David and the Family are great to work with and respected me and my husband. He got the same kind of aides to replace his old ones. Our neighbors are going to see David later.

Co
Review №20

Hey...I can hear! Such a wonderful experience getting to hear again.David is so considerate and compassionate. So knowledgeable. May God bless him greatly.

Ke
Review №21

This young man is not a run of the mill person. He is kind, gentle and very understanding. He was helping my mom with her hearing aids. Could not have asked for anyone that was better. Use this young man. He will make it happen for you or a love one

Ha
Review №22

When i first met David I thought he was a little to young to help me, but it turn out that he was great working with me and my hearing problem. I was only in town for a week and he help me alot with adjusting and programming my new hearing aids and all. Plus, he also made me feel real comfortable around him. We both was asking lots of questions so it was like been known him for years. When i was out of town told everyone about him and they should go to him....the best hearing doctor and hearing aids person to go.

Ny
Review №23

So pleased with my entire experience. Couldnt have asked for better service. The look on my grandmas face when she could hear my voice again was priceless thank you so much.

Ma
Review №24

Mr Steele was very professional, explained things well. Thank you for taking the time! I love the new hearing aids.

Ma
Review №25

David came to our home to help my husband with server hearing loss and made it happen where my man can not only hear again but who’s heart is full with much gratitude. Very professional and caring heart. Thanks again David ! 🤗

Wa
Review №26

Great product and professional, competent service.

Ja
Review №27

Great job great service Ill bring all of my hearing aid needs to you thanks for taking care of me

Jo
Review №28

I visited 3 other hearing aid centers before Mandalay. The first one didnt even detect my ear wax problem. Just wanted to charge me an exorbitant amount of money for a HA.The 2nd one seemed ok but didnt carry the Oticon brand.The 3rd one was much like the first. Just wanted to sell me their preferred overpriced brand.Mandalay and David were just the opposite.He has most any brand and more than fair pricing. He is dedicated to making sure you are happy with the experience of coming to his center.I would recommend Mandalay to anyone.J Horn

Ri
Review №29

Honest and straightforward, fair pricing, great customer service, highly recommended

Information
24 Photos
29 Comments
5 Rating
  • Address:13327 Montfort Dr, Dallas, TX 75240, United States
  • Site:http://mandalayhearing.com/
  • Phone:+1 972-920-6255
Categories
  • Hearing aid store
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–5PM
  • Wednesday:9:30AM–5PM
  • Thursday:9:30AM–1PM
  • Friday:Closed
  • Saturday:9:30AM–5PM
  • Sunday:9:30AM–5PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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