Pirtek is one of the most professional companies I deal with. They always care of us and they are always to the job within 45 minutes. Never had one bad experience with them. I’ve had a lot of service calls with them. Always friendly people willing to jump on anything we can throw at them. Thank y’all for all your hard work!!
Went in with the airline issue took the time to help me out was much appreciated Nice clean shop
I called Pirtek Love Field on Friday afternoon, 11/20/2020, when we had a hydraulic hose rupture on a MI-BOX delivery truck in the middle of our daily work schedule, essentially disabling one of our delivery trucks during a full day. I reached Daniel at their office, and he quickly dispatched one of his field service guys, Vincent, out to our location. Vincent called me to let me know he had received the order, and he gave me an ETA of about 30 minutes. He called again as he pulled up. This kind of communication really puts you at ease when a critical piece of equipment goes down.I was heading to our facility to meet him there, but he beat me by about 10 minutes. By the time I arrived he had pulled the cowling off the hydraulic system and found not only the ruptured hose but another he suggested we replace as it was wearing in the same spot where the other had ruptured. I told him to go right ahead and replace both and appreciated the catch before it failed and cost us more down time. He fabricated two new custom hoses with new fittings and had them installed and the cowling over the hoses reinstalled in about 45 minutes!!! We were back in service. Besides being fast, he did great work with quality parts. He even rerouted the new hoses so they wouldnt be exposed to the same wear-points that had caused the old ones to rupture.I called his office to let them know how much I appreciated the Friday evening rescue and spoke to another service tech there named Corey who was also really nice. Seems like these guys have a great operation running with the kind of people youll be glad to have in your corner in a tough situation.Ive also used PirTek Plano South and had the same kind of great service, though my business is now in the PirTek Love Field area. Im definitely a fan of both locations and wouldnt hesitate to call either one. They come out with everything they need on the truck and will have you back in business fast. We put the truck back into service the same day -- it was great!They can fabricate just about any kind of pressure hose. Id call them for hydraulics or even things like a power steering or A/C hose on a regular passenger vehicle.Thanks, guys. You give us the kind of great service we need in order to do the same for our customers. We appreciate you all.
There not open theres nothing there. So I found out the old location is still open and just changed its name thats cool with me Ive been working with them for years there grate people and very knowledgeable people in there field. So Texas hose pro is the name of the new company at address 3131 Irving boulevard suite 680 Dallas same people just different name.
Pirtek Irving TX location is great to deal with. Friendly and courteous help can be found here. They come out to our machines, or customers machines and perform an efficient repair with a great warranty. The materials they use are high quality. We have not had one failure yet, and we have been using them for a few years now. Thank you for your great service and products. KSMI.
They get to the job quick and get the problem taken care of for me thanks
Overpriced and unprofessional. Will not be back.
Drivers are reckless assuming work is too