Thinking I had and issue with my front brakes, I called and they would see me right away. After their inspections they found there was nothing wrong with the brakes. Jamie the manager showed me my pads were in great shape and I should have no worries returning to North Carolina . Gave them 5 stars for their honesty. Keep up the great work.
This place is great! They got me in on a Sunday to plug a hole in my tire from a nail. I had my kids with me ( both toddlers) Im sure you all know how that could go lol. Casey got me in right away and was done in about 25 min. Amazing! I packed a ton of snacks to keep the kids happy cause I thought I would be there for hours. What a great surprise! Thank you again
I had never been to Monro Auto prior to last week. I was in a jam and found them online.They hustled to get my RV fixed so I could get on the road as scheduled with my kids.They did a great job and I really appreciate it.
One of the best experiences I have had with a car service center. V was extremely kind and personable. They got the tires I needed the following day and had all the service done within a few hours. Kind staff, Competitive prices, and quick turn around. Will bring my car back here in the future.
This review is a little late, but I went to have my Winter tires put on my vehicle and the service was awesome! I was taken right in and my car was done very quickly. The best price around as well. The staff and Manager, Jamie were all super friendly. Definitely recommend!
A great place for muffler fix if you are willing to drop your car for a while. The service can be very expensive.
The owner and staff were rude. We called ahead to make sure if they would be able to look at the car as it was an emergency. Owner said yes and when we got there told us to wait an hour without as much as a polite word. Wouldn’t recommend going to this place.
I highly recommend Monro. Jamie the manager is so incredibly nice and honest, everyone there is really nice. I’ve been going here for about 2 years, cannot say enough good things.
YERY FRIENDLY PROFESSIONAL GREAT CUSTOMER SERVICE
Very impressed with the service we received here today! I called prior to coming in, I was given a time to come in, and I was taken promptly. The problem was explained to me in simple terms, and it was fixed quickly. The guys were very professional. They really saved me a lot of trouble. I didnt have to take a day off from work to get my tire replaced because they were open on Sunday. A true lifesaver! And they did not overcharge. I highly recommend!
Monro has been extremely helpful for all my cars needs. Very convenient and fast. This is my go to place!
Auto Service places are nice and comforting until they need above your needs. Monro is my familys new auto service place. It is my prayer, no matter how hard times get, that they never fabricate issues with vehicles in order to get monies above my vehicles needs. So far, my family loves this location.
My car was serviced properly and quickly. I asked him to check the brakes and he said there was plenty of life left in them. He recommended an undercoating and I took him up on that.
Excellent service! Monro Auto Service And Tire Centers is very knowledgeable and trustworthy. After months of unsuccessfully going to another establishment to have an issue fixed with my vehicle, they repaired it in days! Highly recommend.
Stopped in today needing help putting on my rear license plate. The base that holds the screw had completely fallen off of my bumper. They saw me right away, and took the time to rig the screws and put my license plate on. They even removed my old registration sticker and put the new one on for me. Really kind staff, quick help and great service. Thank you all so much! You have no idea what the help meant to me today! Thank you!
Just went to get my snow tires mounted and they replaced my key fob battery free of charge. They have done work on my car in the past and I have never been disappointed with the outcome. The prices are fair and the guys are honest I would definitely recommend
Jaimie and his crew really helped me out, bought a used lemon and the dealership I bought it from wouldn’t work with me which is another story but he let me buy my own alternator to keep costs down and had my truck ready in a matter of days. Also found my water pump was leaking while replacing the alternator and gave me a great price on it and I was able to take my vacation. Will tell family and friends to go here I highly recommend it. Thanks again guys!
Great service! Pulled in yesterday morning on my way to work since I heard my exhaust break. They had me on the lift in a matter of minutes, showed me exactly where it broke and was fixed that day (only a few hours). Back on the road, worry free. Great employees, kind and knowledgeable.
I highly recommend this place. They provided excellent service in a timely manner. Ask for Casey, he is the go to guy and is extremely helpful.
Excellent,Best place to get any kind of work done on your car.
Jamie and his crew did an excellent job! I am glad that I got to the place in time, as, I thought that my tire pressure just needed to be checked and my tires just needed to be re-inflated, but, it turned out to be something a little more complicated! They took care of it perfectly well! And, threw in a tire balancing that kept my price down to just around $25! And, fixed what could have turned in to a bigger problem! Stellar! Well earned 5 out of 5! Thanks, guys! ---- Tim H.
The service was extremely professional, friendly, polite, and honest. I needed my tires put on and an alignment. Quick service and great price. In addition, I needed unexpected extra work the next morning and without any hesitation, Monro for me in right away and gave me honest, helpful, and cost effective advice about my vehicle. Thank you!
Highly recommend this place. They’re always very professional and do great work in a reasonable timeframe. I’ve called last minute for service and they’ve squeezed me in. I trust these guys to give my car quality attention!!
Cant say enough about Monro on Newtown Road. Had a leak in my tire for three days and most places were without power due to the hurricane. They were able to take me in on short notice even though they were solidly booked. I would recommend this place to anyone.
Jamie suggested the perfect tires for the best price and helped me out on a flat tire claim. Great professionalism! I would recommend this place to get your tires serviced!
Went to go get my oil change done on my 2006 Honda Civic Lx Coupe. Note I am a seventeen year old boy first car. They took my car and the employee in his dirty uniform all over my new seat covers came in took my car and put my spedometer in kilometers when I had it set at miles. When it was time to pay they tried saying I needed new tire rods and alignment. I had gotten an computer alignment one month ago and insisted my car needs new tire rods and said it was around $500. They tried taking advantage of me thinking that I did not know a single thing about cars to take extra money for me. Do not get me wrong the oil change was good and all and cheap but its wrong for you to promote me to fix things in my car that do not need to be fixed. If this was any other person they might have gotten tricked into doing so. Offer better service next time use a cover and place it on the drivers seat of my car. Especially with the coronavirus pandemic going on. AND DO NOT TRY AND PROMOTE THINGS THAT DO NOT NEED TO BE FIXED IN MY CAR BE HONEST!
Management and employees were extremely kind, helpful and efficient. Highly recommend!
These guys were great! I had two lug nuts that I stripped due to rust. The guys worked hard to get them off keeping me informed on what they were doing. It ended up taking 2.5 hours and a blow torch to get them off. They didnt charge me an arm and leg for all the time it took. I would highly recommend this shop. Thanks guys!
I will forever bring all my vehicles here, the guys are all amazing, honest and professional!
These guys are great! I stopped in there last night because I had a nail in my tire. I am not from the area, it was 5:30 on a Friday, and I was pretty stressed out! They took care of me right away and were not only professional but nice. They explained what was wrong, how they were going to fix it, and did it quickly. I will definitely take the time and travel a few extra miles to take my car back here now that I know this place exists, because exceptional customer service is worth the drive! Thanks again so much to V and Aaron for all you did! You made my commute home a safe one and Im a very grateful new customer.Also, extra points for having a nice and clean waiting area where your customers can wait!
Stopped by on a Sunday morning without an appointment because my truck threw a check engine light. The team took the truck right in and and ran some diagnostics to give me the peace of mind that I would be safe to make it home (from out of state). Best of all, they didn’t charge me for any of this.
I was introduced to this location through my sister who came here to fix a flat tire. They had a new one available for her right on site at a reasonable price, no ordering or waiting.Then today I came for an oil change without an appointment, I had a low oil warning and one of the gentlemen, Kacey, squeezed me in and helped me on his lunch time because I was worried about my car.Great customer service overall, very nice employees!! Highly recommend.
These guys really made my day ! Thanks guys ! My car broke down close to their shop in the morning of March 23rd, 2020. As I sat in the car waiting for my husband to bail me out, one of their workers comes over with a battery charger and asks to help . Of course I said yes and he quickly reboots and notices it’s more than the battery. He takes car into the shop as my husband arrives on the scene and takes me to work. They quickly diagnose the problem and with polite permission fix all affected parts in record time for pick up after my work hours . I’m so grateful and will definitely recommend them to any one! . No pressure, no gimmicks! Fast and efficient!
We had a sidewall blow out and needed a new tire..Went to townunfair and they wouldnt help us because they were closing in ten minutes...So we went up the street to Monroe..These guys were great!Didnt have a tire for us in stock so the boss drove across town to another store to pick one up for us..Excellent service, fair price and they go above and beyond without a second thought..Very polite staff and very helpful..We were extremely pleased..Thanks for the great experience guys..
Amazing customer service and experience at this location. They will do all they can to help solve your issue. I highly recommend. Very professional to male, and female, customers.
In and out in less than 20 minutes for an oil change, on a holiday when most others are closed! Very recommended.
The service was absolutely fantastic. I cant tell you how many people told me they couldnt handle the job, and Jamie got it done in a timely fashion. Ill be taking my business to this Monro from now on.
Great experience at this shop-the service and staff were absolutely terrific! Very helpful and knowledgeable!!! I highly recommend!
I had such a fantastic experience with this car place. My husband was out of town and my brakes locked up. Jamie, the manager, took my car in right away. He was kind to me and dealt with my husband over the phone. As luck would have it, the day after getting the brakes fixed, I got a flat tire. Back to Monro! I dropped off my tire and Casey, one of the mechanics, drove it back to MY HOUSE and put the tire on for me! The staff is friendly and helpful and went the extra mile several times throughout my two days there. I had a wonderful experience.
I would highly recommend Monroe Muffler on Newtown Rd in Danbury CT. The manager Jamie was incredibly helpful and professional! Great job!
Cant say enough wonderful things about these guys! They always explain everything in a friendly easily understandable way. My car needed a little extra work done, but my dad had a doctor appointment to get to, they took us to his appointment and picked us up when he was done! Very trustworthy! Thanks guys!!
My experience here was exceptional. Both Vee and Casey were so helpful as soon as I came in. The quality of service and the work done was more than I could have asked. Although I live out of state if I ever have another issue and I’m in the neighborhood I would bring my car here again no question. They were kind enough to show me what was happening with my car and explained everything before they did the work so we were all on the same page. I’m super grateful for their help and expertise.
I highly recommend this place. Great prices on service and very helpful. My first time going in for an oil change Jaime and Carlos showed me many other issues with my car that most mechanics would never bother to check. They wrote out a list of repairs that needed to be done but put no pressure on me to get them done that day or at their shop. When I told them I was going to do my brakes myself they even explained some tips that I did not know about. I will definitely be going back and recommend anyone else to do the same.
Service was quick and efficient. Jamie was pleasant during the write-up of the order, and at the end when the work was completed.
We have been bringing our cars to Monro for several years. Jaime is always honest and reliable and goes above and beyond to provide customer satisfaction. We always feel the prices are fair and reasonable. It’s difficult to find a mechanic you can trust and feel comfortable with, but we have found one in Jaime.Thank you, Mike C
While on vacation at hotel 5 hours from home, found screw in tire 20 minutes prior to shop closing on a Sunday. Owner informed me I could still bring it in. Arrived 15 minutes prior to closing and he took great care of me. Excellent service, wonderful, caring human being.
Ty for your service James. Ill definitely be back for my next service.
I was at location 26A Newtown Rd, Danbury, CT to check out a vehicle before i purchase it. Their staff was very professional and gave me great and quick service. they checked out the vehicle thoroughly and gave me an honest report on any problems the vehicle may have to know about before i purchase it. I was very satisfied. Would definitely recommend them. Thank you!
This is the best place in the area, and its not even close. Good pricing, great staff, and you dont get turned away because they are too busy. They are pros.
Jamie Wingate along with the entire staff there were very professional, knowledgeable, humble and respectful. Jamie handled my service order with a outstanding service excellence. I was very impressed with the service completion on my car. It was above and beyond service. I will return again in future for my car services.
YOU MUST COME HERE FOR ANYTHING YOU NEED DONE TO YOUR CAR! Jamie provided the best service I could have imagined replacing my rotors. I am SO GRATEFUL for the excellent service I received! I will be coming back to Jamie for all future service on my car and have recommended to all of my friends and family!
DO NOT GO TO THIS MECHANIC. LIARS and THIEVES. If I could put negative stars I would. I went here to get my tires balanced. They take my car in and then call me over once they took my tires off and told me that my tire had a nail and a screw in it so they couldnt balance my tires. I asked if the tire with the nail and screw could be fixed and they said no because since there were two punctures in the tire then it couldnt be repaired and that the nail was too close to the rim of the tire so that couldnt be fixed. The manager was the one doing all the talking and he would cut off the mechanic when I would ask him questions about my tires, the manager would butt in and answer. He had the most excited look on his face like he hit the jackpot. Then the manager proceeds to inspect my tires and says theyre cracked and that Im going to need new tires. He said and I quote, Oh Im so sorry it looks like youre gonna need to buy new tires and since this is a 4x4 youre gonna need to buy all 4 tires. I said to him, You dont sound genuinely concerned. He sounded like a lying thief is what he sounded like. Sarcastic and greedy. THEN on top of that, he says my rear brakes are about to go and I need to get them replaced. I ignored him because I already knew that because Im a woman he saw dollar signs on my face, so I turned and asked the mechanic if my brakes were bad and he looked down and then whispered that they were fine. The manager insisted that I touch the brake pad so I could see that it was warped and that it had grooves that I could feel and that was bad. I humored him and touched the brake pads to get him to stop insisting that I see for myself. I told him I didnt need new brakes or new tires. I asked the mechanic, who was a nice guy, if my tire with the nail and screw was safe to drive on for now and he said its not losing any air so if you need to drive on it now you can but you should get it fixed to be safe. I asked them to put my tires back on and I left. A few days later I went to see a friend of a friend who is an expert mechanic and he told me my tires are fine they are not cracked at all they are only 3 years old, he removed the nail on my tire, left the screw in since he tested both where the nail had been and the screw to see if it was leaking air and it wasnt, filled it with tire foam that is guaranteed 60,000 miles. He looked at my rear brakes and said they were completely fine they did not need changing at all. He was angry that these guys tried to take advantage of me and so was I. So be warned dont get ripped off.
I got a flat tire during a 2.5 hr trip just before New Years Eve...despite there only being half an hour before they closed, I was brought right in and had my tire fixed within 15 min. If not for the employee who helped me out (I didnt catch his name) I probably would have been stuck in a hotel until a shop opened up the next day. Thank you again for your amazing service!!
Went today with my 13 Wrangler and saw a coupon online that needed to be printed, the gentleman at the desk was very very courteous and professional and told me I didnt need to have it printed that he would take car of it. Had my alignment done and I could tell the car was much better. Unfortunately I did not catch the name of the gentleman but I will be doing my alignments here in the future. Definitely recommend
Very courteous and professional. I’ve brought my car there for over 10 years. You have a customer for life.
THE BEST PLACE to get your car fixed. I am from New York and I go all the time because I get treated with respect and feel that I am taken care of every time I go. Jamie goes above and beyond to make sure every single one of my needs are met. I bring my car there for everything and anything because Jamie always takes care of me. It is hard to find a place you trust with your car but I have found it here! Thank you Jamie!
Customer service is great! People are very down to earth and friendly. I like how they want to educate the customer on why things need to be done and give real assessments of the situation instead of selling too much.
I bring both of my trucks here to be serviced & maintained. The staff are professional knowledgeable & explain in detail what needs to be done before hand. I highly recommend coming here to anyone. They are all honest & work is very reliable. Carlos is amazing has a ton of great knowledge & many years of experience
Jamie is extremely professional, customer oriented, and goes out his way to ensure you receive the best service. I brought in my BMW 328i to have the rear tires checked as I was suspecting leakage. For the last several weeks I had to constantly fill the tires up with air. Jamie was able to get me in on the same day, check the tires, and was up front with me that it was beyond time to replace the tires. Cannot say enough good things about the group at this location. I will definitely be coming back and referring friends and family!
Great shop very knowledgeable
Switched from another place because the people at Monro and fantastic, They are fast, honest, have the best prices, and are nice guys. Busy place because their service is good so appointments recommended. I havent gone anywhere else since I tried them.
Amazing staff. My wife had a flat and couldnt get the truck to the shop. One of the techs drove out to the vehicle to put on the new tire. Great group of professionals. Thanks guys.
Jaime and the guys are amazing. I never worry about being charged for things I dont need and their work is always speedy and well ddone.This is the only place I trust just as I would if my father were working on my car.Thanks for everything guys! Youre all amazing!
I can not tell you the level of stress Monro Muffler saved me. After getting an estimate of $1400 to fix my Nissan from the dealership. I took it to Jamie at Monro Muffler for an estimate. He fixed it for $250 plus tax. It was fixed quickly, done right and I wasnt ripped off!
Easy and quick! I was able to walk in and have my oil changed quickly and without being pressured to do a ton of extra stuff I didnt need. Would definitely go back next time I need it done.
I highly recommend this place. No matter what my issue is they are honest, quick, and prices are fair. I wouldn’t choose any other place to have my car looked at and fixed.
I got a rather big bolt stuck in my tire on Sunday. Monro was one of very few places open, took me right away without an appointment and repaired the tire. I am extremely happy with the service, they saved me a bundle and I was able to be on my way in about a half an hour.
Appreciate the help provided by the guys there... very informative and trustworthy will definitely be bringing my car back for further services needed. a very honest shop
I bought a used car twice in the last two months. Both times Monro was able to schedule me in at the last minute to inspect the cars so I could finish my deals. They explained in detail any issues discovered and how that affects the car. I will start using them for regular service.
I was mailed a coupon from Monro Auto Service in Danbury, for a $15.99 conventional oil change and free tire rotation.I made an appointment and handed the coupon prior to service, which they excepted. After the oil change was completed they refused to honor the coupon and ended up charging $28.37 and no tire rotation. When I complained they told me that the prices went up due to Trump and his tariffs. They also told me my sway bars were worn and needed to be replaced, I let them know that the sway bars were new, I just had them replaced 3 weeks ago.He apologized and told me the mechanic was new, and must have made a mistake. Beware, this place does not honor their coupons, and they try to sell repairs that are not needed. I have already told my friends and family, I will never go back.
Just had my brakes replaced here all 4 rotors and new pads. They got me in very quickly and within about 2 hrs maybe less had me out the door and on the road.. I have brought all my cars here to have my brakes done. The guys working here are very polite very knowledgeable and very quick..
I was dealing with no windshield wipers for over a month. My third party warranty was a PITA. Luckily, Jamie was patient and awesome through the whole process. Finally, got the windshield wiper motor installed! Thank you, Jamie and everyone who was involved.
Jamie was a pleasure to work with. He was informative and was eager to assist me even though I showed up 5 minutes to closing. Thank you so much you truly made my horrible day a lot better.
Replaced an alternator on short notice in the middle of a long road trip. They stayed after closing and made sure everything worked correctly. Great guys and real pros!
In town from Florida due to a death in the family. Had to get my brakes done before heading back so I chose Monroe, absolutely wonderful service and quick I might add. Not the typical mechanic shop that tries to tack on a bunch of unnecessary things that need to be done..great guys very honest and helpful would recommend everyone bring their cars in for whatever is needed. Whether you reside in Danbury CT or in town from out of state. Great honest guys!!!
UPDATE This is an update since my last review of this place. I have dropped in at least 3 times with a problem and each time they took the time to look at my car right then and there, and fix the problem for me. They were small problems and didnt take much time, but it meant the world to me. And they never charged me for those quick visits. I cant say enough good things about this place!!I love this place. Every time I have popped in without an appointment with some sort of an emergency, they have always taken care of me. Just the best place around to take your car.
The staff was helpful and very friendly! Had to get an new battery unexpectedly...and this Monro was the closest to me at the time. Service was quick! Lovely experience. Will go back there if I have anymore car issues!
Highly recommend. Very friendly environment and did an outstanding job. Will definitely go back for more services. Thank you to Jamie and the mechanics
Jamie & his team took good care of my wifes car. They were professional, & tentative to her cars needs. Jamie answered all of my questions. Highly recommend this shop. Jamie will not let you leave unsatisfied.
Ive been doing business with this Monro facility for many years, and I have yet to be disappointed. Most recently, I had rear brake work done, and the service, as well as the work, was exemplary as usual.I called in the morning, and Jamie Wingate, the manager, was courteous and professional. He told me to bring it in, no appointment necessary.By 2:30pm, a little over an hour after I got there, my car was finished and done.Thank you, Jamie... and Monro
Professional, efficient, and friendly! Thank you.
These guys saved my life. I had a bad flat tire on Newtown Road directly opposite their shop. Because I was in a tough spot I called them for help. Casey ran over and changed my tire for no charge. This is a perfect example of human kindness. You dont see this very much these days especially from businesses. Thank you so much for your help.
Excellent service. Fixed a soon to be flat tire I had quickly. Very friendly.
Jamie and the guys provided quick and friendly service! Highly recommended. Refreshing to experience such excellent customer service!
KC and Jamine were very nice and professional. Called them last minute and they fixed my vehicle. Quick with very good attitude.
I came to this Monro location when one of my splash shields under my car came loose, and Jamie helped me out in no time at all to get it reattached! Best of all, he didnt charge me for that service which I am very grateful for. Any car issues at all, I would recommend coming to this auto repair location.
They went out of their way to give me great service for free.
I went to Monroe for an oil change and alignment; the customer service was great. A day later, I started to notice a noise in my front end that was not there before the work was done. The steering wheel was not aligned to the wheels of the car when driving straight and there was a persisting shake in the wheel while driving, I also noticed a loud whine coming from the front of my vehicle. I returned to Monroe with these new issues to let them know what I was experiencing, ad they told me they would look at it.The tech got into my car in his dirty uniform (I understand that he works in an automotive shop) WITHOUT using a steering wheel cover, a seat cover, or a paper floor mat. I worked in a garage that required we use these three things or risk being reprimanded. He proceeded to take my car on a test drive and after pulling out of the parking lot he stopped to allow traffic to pull away and then took off aggressively, accelerating to a high speed. He returned to the shop parking lot and told me that all of the issues I was describing were non-existent and then pointed out a completely unrelated issue and told me thats where my problem was stemming from. Apparently a small leak in my rear caliper would cause my front end to shake? I asked the tech the same question and he had no answer for me. The shop offered to double check my alignment to be sure that wasnt my issue. My experience in a shop has taught me that taking weight off the vehicles wheels: ie. using a lift, youll have the ability to provide a more accurate diagnosis, but they drove the car up on an alignment rack.I feel like the employees didnt care about me as a customer at all, and were doing the best they could to not take any responsibility in the situation. Even if the problem wasnt caused by the work they did, it was evident that they werent interested in helping me with my car. The environment of the shop seemed this way as a whole. Just over in the bay next to me, another employee was eating his lunch in a customers car. Again, no steering wheel cover, seat cover, or floor mat.After all of this, I was pulling out of Monroe and immediately my symptoms returned. For a long time I recommended Monroe to anyone I could, but will never again return for work or recommend this garage to anyone.
These guys were so nice and fixed my car so fast, they could have charged me a lot but didnt...really honest and fair. Highly recommended.
My brakes suddenly started making a terrible grinding noise today (a Sunday afternoon). Since I commute two hours a day I was really concerned about finding out what the problem was before starting the work week. Thankfully, Monro Muffler on Newtown Road in Danbury was open. By the time I arrived the noise had abated but the technician took a look anyway and told me there was absolutely nothing wrong with my brakes - it may have just been a small rock that got caught temporarily. Carlos and Charlie were wonderful!! No charge for the time it took them to make sure there was nothing wrong, and I now have peace of mind. Thank you so much! I will return to this establishment-trust, convenience, honesty, great customer service!!
Great job.As always, Jamie and his team went above and beyond combining great service with fair prices.
A pleasant experience for sure. They showed me exactly the cause of my problem, explained it clearly and without condescension, and worked on my brakes as quickly as possible. I will be returning in the future.
HUGE RESPECT FOR THESE GUYS!!! THEY HELPED US OUT BEYOND WORDS. HAD AN EMERGENCY RIGHT AT CLOSING AND THEY TOOK US IN AND FIXED US UP WHEN THEY COULD HAVE TURNED US AWAY. THANK YOU SO MUCH!!!!
Fast and affordable oil change!
The wonderful people at this shop helped to bail me out of a seriously bad situation. It was a combination of this place and Danbury Autowerks helping to get my car back to being road worthy again.It all started when I needed a clutch replacement done on my 2007 Tiburon. I made the horrible costly mistake of taking my car originally down the street to Macs Automotive to save a few dollars. The mechanic at Macs Automotive was totally inexperienced and ended up really botching up a lot of things while taking out my transmission and getting to the flywheel in addition to not knowing how to put a manual transmission back together on my car.Long story short Danbury Autowerks put my transmission back together in 6 hours when in the previous shop my car was sitting on the lift from Friday morning until Tuesday morning. My car still needed some work when I got my car back from Danbury Autowerks. It was already 10am and I needed to be at work and did not have time to take it back to Danbury Autowerks so on my way to work i stopped at Monro Auto Service to have my front end alignment done, come to find out that I had an axle seal leaking, stripped strut bolt, and a good handful of other problems caused by Macs Automotive. The mechanic really helped me out and even took me under my car to show me all of the things the last mechanic from Macs automotive totally botched. I can tell the mechanic has a deep passion for what he does. :-) You just dont see that anymore these days.I was also thankful this place is open late when everyone else closes at 5pm because I needed to stop back after work to replace my leaky axle seal. They also topped my fluid, fixed a stripped strut bolt, and went above and beyond correcting a lot of the botched messes that Macs automotive caused.Thank you very much to everyone at Monro Auto service. You guys really helped me when I was having a really bad week
Did great work on my truck explained a lot will go back again
Excellent service at reasonable rates. Jamie helped me out and provided a great customer service experience; I will be sure to always come here even though its a bit out of the way for me.
Honestly so glad I came here for an oil change! I usually go to a Foam & Wash near me when I want a quick oil change done and yet I always end up leaving disappointed, belittled as a customer, and essentially ripped off. This place not only did my oil change in a decent amount of time but their staff was professional and really took care of me! There was no bogus recommendations just to charge me extra and I didn’t feel belittled at all (as I am a young woman with little car knowledge). I will be coming back for sure!!
I’ve been bringing my Honda Civic to Monro for 10 years. I would trust my car no where else. Jamie and his team provide the best customer service ever. Monro has a customer for life!
I highly recommend this place. They have good prices and also the manager is so honest and they do a really good job.