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Jennings Oil and Propane
30 E Franklin St, Danbury, CT 06810, United States
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Jennings Oil and Propane
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Bi
Review №1

Total professional experience, from initial and follow-up sales discussions with Eric, to the installation with Brandon and Clayton. Id been researching oil boilers, indirect water heaters and related gear to replace our aging system for quite some time, as well as area installers with top reputations. We are thrilled with our decision to go with Jennings. Fair and clear pricing, inspired insights on equipment configuration and above-and-beyond on dealing with warranty claim for existing indirect water heater. During our towns required building inspector review, the inspector was clearly impressed and stated wow, thats a fabulous installation. We have already strongly recommended them to friends.

Va
Review №2

Local, friendly, honest and professional! John, Eric, Brandon and team are prompt, very easy to deal with and over deliver! Best sales and service team 🙌 all the way around!

el
Review №3

Recently I had the good fortune to have Jennings Oil install my new furnace. I was impressed with the staff that completed the installation, and the care that Erich put into the planning and ordering of the appropriate materials. The responses and any adjustments required were handled promptly and successfully and all staff provided the same courteous service. I am pleased to also benow ordering my fuel oil from Jennings with the same great service. I am very pleased.

Ed
Review №4

Very friendly and excellent service. We have been a Jennings customer for a few years and are very happy we switched from our former company.

Mi
Review №5

Ive used Jennings now twice for upgrades of heating/hot water storage equipment and both times Ive been impressed. Working with Eric as a point-person for sales is a breeze and there is never pressure and feel youre getting an honest opinion on what is best for the situation. The service/installation crew are great and feel they took their time both times to ensure a clean and proper install that others do nothing but compliment. We will certainly remain customers!

ER
Review №6

I always receive great customer service, both in person and over the telephone. Courteous and friendly, efficient and knowledgeable for service calls. Thank you!

Gr
Review №7

I contacted Jennings to install a second 330-gallon oil tank at my house. They responded very quickly and professionally. This is a great company with great customer service and attention to detail. Eric (Sales & Installation Manager) was great as well as the team sent to do the contracted work. I highly recommend Jennings and am considering switching to them for oil delivery and system maintenance once my contract with my current expires.

Ar
Review №8

We switched to Jennings. Their site review of our oil and propane intallation was careful and professional and led to a variety of necessary inexpensive improvements. Every member of the team is terrific

Ry
Review №9

Reliable and efficient. Pricing is great and they have never left me without oil. Just had my unit serviced by them and my boiler is now running great. Plan to switch my propane to them to in near future.

Ei
Review №10

Been a customer for 3+ years and they are outstanding: in the instances we had issues they were there within hours. Very reliable, professional and efficient service!

Gr
Review №11

My family has used Jennings for many years. The service calls on units are very thorough and if you use their automatic delivery, they are prompt. When purchasing their maintenance plan, be aware that they do not call to schedule the fall or spring service as other companies do. You must call them...or chance losing money for a missed service.

Je
Review №12

We are very happy that we chose Jennings Oil as our oil provider when we bought our house in 2014. They provide excellent service and if you have any issues they will get someone out to help right away! Jean M - Brookfield, CT

Bi
Review №13

Have used Jennings Oil for over 40 years and have always been happy with their service, very dependable and very competitive.

Er
Review №14

Jennings has delivered my home heating oil for a number of years. Ive tried other companies, but I always come back to them. Theyre a relatively small local business, a real live person always picks up the phone (usually after only a ring or two) when you have a question, and their service is courteous and reliable.

An
Review №15

Really came through with furnace replacement, but more importantly followed up to ensure it was working properly and the original issues were resolved. Salesman was incredibly supportive.

Ly
Review №16

Jennings Oil is a great company with wonderful professional employees. I was in the market for a new oil service provider after having terrible experience with Standard Oil. Earlier this year, I called Jennings Oi and l spoke with a gentleman who explained the various service options and explained why he would not recommend a service I had with my current company. His explanation confirmed what I believed. That one particular service was not necessary. I later found out he was one of the owners. When I decided to replace my old oil tank, I met with several companies including Jennings. Eric Olsen was very thorough. After taking measurements, he presented options explaining the pros and cons for each. He addressed my biggest concern, which was removing the tank in one piece. Their pricing was very competitive and made my decision to use Jennings easy. The installation team was excellent and removed the tank in one piece!!! They were very professional and left my home exactly how they found it. I expected a big mess and there was none. I am extremely satisfied with the service I received from start to finish. Everyone I spoke to was knowledgeable and clearly understand the value of exceptional customer service. I would give them 10 stars if I could! I would highly recommend them.

Ta
Review №17

Jennings Oil is the perfect example of a successful business. In my opinion, it starts with the employees and if they’re treated right, the whole business does well. Here they treat their employees with respect, they lead them instead of bossing them around and they value them. When employees are happy, customers are happy. When there’s something wrong at a customers place, the employees are prompt, respectful and knowledgeable to fix the issues. From watching my boyfriend leave another oil company to come work here has been so rewarding because when you love what you do and you find a company who values you as an employee, you go to work loving what you do and who you work for!

Mi
Review №18

As a 20+ year customer, Jennings has always exceeded our expectations. Whether providing reliable oil delivery, servicing our heating system, to installation of a complex HVAC system, Jennings is second to none. If you want an energy company that provides the best customer service and stands behind everything they do, Jennings is your #1 choice. Youll be glad you did.

Jo
Review №19

We had an indirect water heater installed on our oil boiler at our recently purchased home and they did a great job. Eric was honest and professional and worked around our schedule. The installation was very clean and the system works great!Our oil tank was also dangerously low on the day we closed and they fit us in the schedule that same day. Very much appreciated!

Ch
Review №20

Very professional and courteous service. I would recommend Jennings to others.

Ra
Review №21

We were lucky enough to have John as our mechanic to install a new propane tank today. He was super cool and excellent customer service. Also, great price for tank installation as well as topping off. Definitely recommend them.

Ji
Review №22

Tech came on time, performed service, followed protocol.Great customer service.

Ka
Review №23

Weve been using Jennings ever since we moved to the area in 2013. We have always been impressed with their service - even from the day we moved in when our heat wasnt working, in late December. All because the batteries were dead in the thermostat. Of course - we had no batteries as our stuff was being moved off the truck that day, and the service tech drove a few blocks to a family members house to get some! Since then, their service has continued to be fabulous and they always get here super quickly if there is an issue (always within the hour). The staff in the office are friendly and professional as well. Highly recommended!

jo
Review №24

The Jennings technicians and staff are responsive and pleasant. They always provide quality work and immediate attention to emergency calls. Jennings services my two commercial properties and residence. I couldnt be more satisfied.

Ji
Review №25

They removed two underground oil tanks and installed an above ground one. Terrific experience from initial estimate, which was fair and accurate to the penny. Eric and his crew came on schedule each time, performed the work with utmost professionalism and were extremely friendly to boot. Eric, in particular, went out of his way to make the switchover seamless despite tough weather conditions and my heavy travel schedule. Tank removal can be an expensive undertaking, so do your homework and choose a reputable, dependable vendor like Jennings.

Gl
Review №26

Excellent company. I changed oil companies to Jennings because of their reputation for providing excellent service and competitive prices. I was not disappointed. On the very first visit, the customer service engineer fixed and adjusted things on my furnace that were not even identified by my previous oil company despite years of loyalty. Everyone from the administrative staff to the engineers to the delivery folks are friendly, helpful, and professional. I have been given sound and helpful advice. In addition, these folks are immediately responsive. I would recommend them to everyone. If in doubt go with Jennings.

be
Review №27

Very happy with Jennings. They are responsive and dont try to push or upsell you. I feel I am getting good value and quality service

Ro
Review №28

I manage a property for a friend who lives out of the country, keeping it rented and ensuring any maintenance issues are resolved. As such, Jennings Oil & Propane Company are a large part of keeping the heating equipment running efficiently and they quickly resolve any issue that crops up which usually rears its head at the most inopportune times. But it does not matter because they always respond quickly no matter the time of day during the business week or on the weekend.

Ga
Review №29

Jennings Oil is the best provider I have ever had the pleasure to deal with. Their service is professional, courteous and responsive, their people are exemplary and they provide good value.Even when I have an issue that is outside of their expertise they are there to provide recommendations and guidance. You could not ask for a better company to trust your oil, HVAV and energy needs to.

Ni
Review №30

Jennings has been great from the beginning. I live in a place with a steep driveway and not ideal conditions. Jennings was the only company that accepted the challenge. Long story short... They go above and beyond.

Ka
Review №31

I just recently switched to Jennings Oil and had 2 services so far and have been great. I an happy that I switched.

Jo
Review №32

I have have nothing but great things to say about Jennings Oil and Propane . Took my 37 year old boiler whipped into shape It runs great .Everyone I have dealt with has been professional. With older systems its hard to find someone to feel comfortable.With Jennings I am living in comfort.

Ja
Review №33

I hope you never have to replace your boiler, but if you do, I would highly recommend Jennings. Last month when my boiler died beyond repair, after a good bit of research I chose Jennings to do the installation. Eric Olsen who managed all aspects of it - scheduling, acquiring parts, installation, permits, financing etc. - did an exceptional job. He explained everything and completed the installation as promised and on schedule. Thank you Eric (and your team) for your expertise and professionalism.

Do
Review №34

Jennings Oil & Propane came to my home this morning to install a propane tank and line to connect my fireplace insert. Let me tell you something these people were very very professional very neat very clean and gave me some very good tips and suggestions! I have OCD and I’m very picky but I’ll tell you something I wouldn’t hesitate to suggest to anybody for your propane and oil needs Jennings is the place ! Kudos Jennings you did an excellent job!

Se
Review №35

Very professional and a family run business. Also the lowest price for the service I needed (oil tank removal and replacement). No BS, no hassle, quality work for an unbeatable price.

Ma
Review №36

Can’t say enough good things about this company and their staff. Prompt, reliable, courteous and priced right!

Pe
Review №37

Excellent company...and fair. Ive been dealing with Jennings Oil for years and have no interest in changing. Management is top shelf and the guys who service my heating system and hot water heater are always professional, thorough and friendly. Its clear that theyre treated well by the company they work for.

Ke
Review №38

Jennings team whether it is customer service, technicians or delivery are prompt, courteous, efficient and fairly priced. You cannot go wrong choosing Jennings as a service provider...

Da
Review №39

Reliable, friendly, and they know their stuff. Had a serious issue the other day with the hot water coil on our boiler. Had no water pressure or hot water. Called Jennings 9am Monday morning; a tech was at the house in an hour and fixed the problem by noon. Terrific! Customer for life. Thank you.

Mi
Review №40

Recently had my annual burner tune up. Charlie Grenier and a new employee trainee arrived promptly at 7am. Fast efficient work, as always. Explained all that was done and notified all was set for another year. Thanks guys. Always a pleasure dealing with the Team, looking forward to another great season! Thanks guys!

Pa
Review №41

I used to really like this company, they provide good service to their customers, but lately they nickle and dime me for everything. I had a service call recently and was charged for it EVEN WITH A SERVICE CONTRACT IN PLACE! What gets me even more is I had the same issue a few years back and it was covered under my contract. Its too bad, I did like them but its time to shop around for a better company.

j
Review №42

We recently used Jennings to install a new heating boiler system and oil tank in our home. Look no further if youre planning to do the same. Eric and his crew were fantastic! Fast, efficient, neat are just a few words to describe their work. In and out in the same day with no surprises. AND they replaced several shut off valves and piping that were corroded at no additional cost. AND their price was the lowest!

De
Review №43

We have been with Jennings Oil a few years now and highly recommend them. They have great prices and the staff is wonderful. Service is great. In emergencies they come fast and resolve the problem in the first visit. I wouldnt switch to anyone else.

Ce
Review №44

Had our oil tank spring a leak one Sunday morning. Jennings sent a service technician over right away and helped temporarily address the leak until I could be put in their schedule for a new oil tank. And of course, it was recently filled up, oh boy......They showed up the very next day. Transferred my heating oil to a reserve tank, swapped the old tank for a new one and filled it back up. No mess, no fuss, great work. Made the whole process a pleasure to endure.

Li
Review №45

Very professional, detail oriented, and friendly. Had my first home serviced thru Jennings oil since 2004. and now I use both Oil and Propane and loving the convenience. Thank you for all you do.

Br
Review №46

The best, prompt courteous quality service and prices

Ne
Review №47

I purchased an auction delivery of 100 Gallons from my sons school auction. Paid $325.00 at auction. Spoke with the owner Bob Jennings and asked him to fill my oil tank. Told him if its over the 100 gallons I already paid for that I will pay the difference. Ended up it was under 100 gallons, it was a fill of only 87.2 gallons. The driver told me they would credit it on the account, and he wrote the credit on my receipt as well.Today called,spoke to Bob Jennings the owner again and asked to get 150 gallon delivery and told him I had a credit of 12.8 gallons. He told me a gift certificate was a one time delivery even though I paid $325.00. His claim was he did this for free although on my end it wasnt. I asked him how many gallons he would need to deliver in order to honor the credit. His response was it doesnt matter. So I told him for a $47.00 credit was it worth losing a customer over?Not a smart or honorable company to deal with. I didnt want a handout or anything for free. I actually said how many gallons do YOU want to deliver to honor a miniscule 12.8 gallons. I would NEVER recommend Bob Jennings, JENNINGS OIL to anyone.

Pa
Review №48

Jennings crews are first class to work with. New boiler and hot water system is top notch. First winter in which our house is warm since owning the property.From breaking the crumby news that we need a new boiler, while providing tips for keeping my old one working up until the new unit install.The new boiler, Burnham MPO-IQ, and hot water indirect storage unit and the new plumbing and appliances look terrific and are performing wonderfully.Several months of winter and I can observe a DRASTIC savings in oil consumption. Not exaggerating to report over 50% reduction in oil usage.Time will tell. I would not be surprised to find 67% less oil compared to my previous boiler.Super satisfied. It was not a cheap unit to purchase and install but is impressive. My basement is very cramped and low clearance, 54.Install handled without any incident.Very happy to have contracted with Jennings Oil!!

Al
Review №49

Guys are always prompt and efficient. GreatResponse time.

Jo
Review №50

We have had Jennings for many years of wonderful service. We usually run pretty low on oil before calling and they are usually here the next day without any extra charges.Thanks for the great ServiceJohn - Bethel Resident

al
Review №51

Best fuel company I have ever dealt with. Efficient, always on time, very pleasant, helpful, efficient office staff. They were highly recommended to me and Im very glad I switched to them.

Pa
Review №52

The technicians were on tie. Very mindful of not leaving a mess. Were efficient . Explained what they did and asked if I had any questions.

Ri
Review №53

I have been doing business with Jennings oil for over ten years and they have provided me with exceptional service.

an
Review №54

Amazing service, thanks John for the fast delivery when I was in a pinch.

Be
Review №55

Jennings is a family-run company, so the customers feel like theyre part of the family, too. All the employees are warm, friendly, and very helpful. You never feel like you are just a number!

Li
Review №56

The guys were great. Polite. They suggested making a change to our air conditioning that, if it had been recommended by our previous company, might have saved us re plasteting/painting our ceiling from the ac leak!

ro
Review №57

They arrived when they said that they would be here and the technician was professional and polite. Thank you for your quick and knowledgable staff.

Wi
Review №58

Dealing with everyone from Jennings Oil & Propane, is always a pleasure.They are always on time, friendly, and always do a great job. I highly recommend them.

IS
Review №59

Family run, very courteous and attentive.

Ro
Review №60

I have been with the Jennings Team for over fifteen years . In that time Jennings has never let me down . Their technicians are knowledgeablemechanics who work on my heating system and I never have to worry about the cleanup . They are a GREAT company to do business with . They exemplify what neighborhood businesses should aspire to be .Responsive, Reliable to a tee . Friendly and a product at a reasonable price, with easy payment plans .

Pa
Review №61

Great business, they are very friendly and willing to help you above and beyond. I will definitely give them a +10 for outstanding service overall.

Ay
Review №62

Jennings Oil Company is the most reliable and trusted oil and service company in the area. I have been using them for over ten years. In fact they installed a new boiler in my house about a year ago and they gave me extra year of maintenance service free of charge. Very professional team. Family run.I highly recommend them.Aydin Guc

Ma
Review №63

Very professional service. Customer service is on point. Not the cheapest around but the customer service seems to make up for that.

Ro
Review №64

I have always received very good service when dealing with Jennings oil company, even if it was after hours.

Di
Review №65

Excellent Company. Always right there when you need them! The Best Fuel Company to do business with!!

Jo
Review №66

Great service,fast and efficient. Friendly employees.

Je
Review №67

Responded very quickly and were completely accommodating. They have good prices and excellent service.

Sy
Review №68

I have only had great experiences with all the employees at Jennings. Im grateful for their professionalism and knowledge!

R0
Review №69

THE INSTALLATION OF THE NEW OIL TANK IN THE BASEMENT WAS COMPLETED ON ITS ONE DAY SCHEDULE WITH GREAT CARE AND COMPETENCE AND AT ITS QUOTED COST. THE CREW TOOK PARTICULAR CARE IN LEAVING THE AREA SPOTLESSLY CLEAN AND REMOVED ALL DEBRIS. GREAT JOB!!!!! THE REMOVAL OF MY INGROUND OIL TANK WAS EXPERTLY DONE, THE DISTURBED GROUND AND FLAGSTONE WALKWAY RESTORED TO ITS ORIGINAL CONDITION, WHICH REALLY SURPRISED ME.YOUR CREWS WERE COURTIOUS, AND TOOK THE TIME TO EXPLAIN TO ME WHAT WAS HAPPENING LEAVING ME WITH A SENSE OF ASSURANCE THAT I SELDOM HAVE HAD WITH OTHER CONTRACTORS.I WOULD BE HAPPY TO RECOMMEND YOUR COMPANY TO ANYONE CONSIDERING A SIMILAR PROJECTROGER MURDY

Ph
Review №70

Ive had great experiences with jennings oil their service techs are fast and knowledgeable

An
Review №71

Great service, very polite, on time, efficient, thorough.

Jo
Review №72

After their inspection and stated that everything was good I found two leaks

Ge
Review №73

The people from Jennings Oil are always helpful, friendly, and fair. I highly recommend the company for its professionalism combined with a personal touch.

ma
Review №74

The technician was a great . Fixed our furnace and explained what the problem was . People on phone are very nice also . They came out the same day . I recommend them above all others . Thank you

Jo
Review №75

Great company and service members. Comes from a hands on family business. Look forward to a continuing relationship.

Ho
Review №76

Great service, attention to detail, and reliable.

Ma
Review №77

Always polite servicemen, a pleasure doing business with you.Mary Comer

Au
Review №78

Arrived in a timely manner, are very professional and courteous and always willing to work with you. I definitely recommend this company to e everyone.

Pe
Review №79

Jennings made an appointment to check out my heating system...Did not show up ...did not call...VERY UNPROFESSIONAL.

Ke
Review №80

Great Service and people!

Ji
Review №81

Absolutely superb and attentive service.

Al
Review №82

Great guys, honest and trustworthy

An
Review №83

Very helpful and profesional

Be
Review №84

Nothing but good things to say about Charlie!

Ma
Review №85

Excellent service.

Ka
Review №86

Tracey Gleason

Information
6 Photos
86 Comments
4.7 Rating
  • Address:30 E Franklin St, Danbury, CT 06810, United States
  • Site:http://jenningsoil.com/
  • Phone:+1 203-529-4958
Categories
  • Heating oil supplier
  • HVAC contractor
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–4PM
  • Sunday:7AM–4PM
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