My sales person Christian was very professional yet worked with a pleasant smile while remaining focused and explaining every step to me while retrieving information from the phone i had lost. She also recommended a pelican dry pouch which i love. I will definitely go back to Christian at the Daphne Al. store for any future electronic needsπ
I went to the store wondering if I could find a phone I liked as well as the one I have which is 3g. Ashton helped me and my MIL find just the phone we needed. 5g and easy to use. We will be back.
5! Ashton in the Daphne, Al store went above and beyond with personal, professional service! She had us out the door and ready to go with our 2 new Apple 12 pro phones and watches to boot! Five stars to her for her service! Richard and Mary Chin
The service was incredible! The manager Christian was very knowledgeable and prompt in helping me with my service. The associate Ashton was very patient and efficient as well. Excellent!
You need to have help the waitress much too long but the service was fine
Christian is wonderful!!! We had visited three AT&T stores and had horrible experiences. We walked into this store, and in 15 minutes she solved the problem. My mother was so grateful that she had tears!! Thank you Christian!!!!
The store manager Christian very helpful and friendly she got us what we needed. Would recommend her to anyone wanting to switch to att.
CHRISTIN SIMMONS went above and beyond to help me today! Sheβs amazing!!! So knowledgeable and so easy to talk to! Helped me so much today. Every time I come in IM COMING TO CHRISTIN! Amazing lady!
Great knowledgeable staff. Very helpful beyond my inquiry. Highly recommend.
Conner was very pushy and talked over me while my boyfriend was trying to decide if he should get some chargers and a case for his phone. I understand he probably makes commission on that sale but talking over other people is not good customer service. Wont be back to this location.
Great customer service
My sells rep Christian Hines was the best most informative kind and very helpful.I will wait in line just let her help me thatβs how great she was I felt like we were family by the end of my transaction
Christian was patient, thorough and so helpful in answering all my questions about the TV, phone and internet services I need!
Two weeks ago, I would have given this store zero stars. Our bill was completely outrageous, after making a recent upgrade. I went in today, for the third time, to speak with employee that made unnecessary changes to our account. He is no longer with them. (I can see why.) Thanks to Andre, the interim manager, who listened, reviewed our bill, and took the time to fix it properly. My faith was restored. Thanks again Andre, for being very professional and taking the time to help.
Christian is the best!
Excellent service from Christine.You should beproud to have her as an employee.Jim RouprichDaphne, AL
The salesman/area manager was amazing. He was very helpful and a pleasure to work with.
Do NOT waste your time! Because thatβs exactly what will happen. They are friendly but, extremely inconsistent in their knowledge. Someone else said they need to invest in training their employees and, I completely agree.
This location needs to spend more time training their employees. Customer service being JOB ONE. If you have the option, pick a different location. You get more help from the 800 number.
Christian Hines was excellent!
They restarted my settings without discussing it with we and I have to go through all of it and make it back to normal
Google directions need updating. Location is on left if heading south on 98. Do not turn at Wilson as google instructs you to do. When heading south on 98 youβll want to pass Wilson and go to the next turn lane on your left. After turning left you will turn right into their parking lot and the AT&T store is on your left.
Knowledgeable. FriendlyGood customer service. Better service than the corporate store in Malbis!
If you are on social security can u draw unemployment
The whole AT&t company is rude and unhelpful been on hold with service techs for over 2 hours have snapshots and recorded conversation of rude employees
Terrible service. They were more interested in playing with their products than helping a customer.
Great AT&T store! Great customer service
Its ATT need I say more
Amazing customer service fast & friendly
Left a Device with them that they were supposedly going to check on and never heard back from anyone including theyre supervisor. No longer a customer.
Good service and knowledgeable
Good customer service
Awful service
Awesome!!!!!!!