The older gentleman wasn’t too friendly at all. Used to be very helpful and welcoming staff. Now it’s just rude and pi$$y customer service. Price’s are higher than any other local hardware stores as well. Will be the last time for me.
Wow, for such a small place they pack a ton of knowledge, empathy and attention to detail that is quite gratifying.
They were amazing helping us pick out a snow blower. They were both knowledgeable and helpful and very nice. Would highly recommend!
Been going there since i was a kid and love this hardware store.. Very friendly staff!! I will keep shopping here!!
These guys are great! With our recent community wide power outage, they stayed open regardless of not having any electricity at the store themselves. They served the community to the best of their abilities, and a guy like myself who likes conveniences, was very impressed with keeping things upbeat, despite the situation. Support local, because a small place like this is a gem in the neighborhood!
The personalized care here is great. When my sump pump went out, they were able to fix the connections between the new one and the existing hoses. They are helpful and knowledgeable!
Good prices, knowledgeable staff, quality products. Recommend !
Always friendly, helpful, and have what I need.
I was greeted promptly apon entering the store. Thank God because I was sent by my husband with a screw and a description of what I needed. I handed it to him and he took me to what I needed. I was in and out in only a few minutes. I have never seen a store SO clean and organized. It was immaculate. Thanks for making that painless.
The only place where I will buy my hardware needs! Great people and great prices. They are also locally owned! Just bought a new chainsaw Stihl M170 and it was $20 off! The new owners are awesome!
They had what I needed and help me find it quickly
Amazing service and very reasonable prices! I will start going there as much as I can to help keep them in business. I took my mower blade to be sharpened and they did a great job and did it while I waited.
I have met the new owners and they are Amazing people! The reason they kept the name “Home” Hardware is because they are a true throwback to a “mom & pop” shop. They repaired my mower, tuned it up, and even cleaned it for me, who does that anymore?! The price I paid was less than I would have paid anywhere else and the time, attention, kindness, professionalism and service was priceless. Before I shop online or go to a big box store I will think of Home Hardware first as they are a class act and somewhere I am happy to spend my hard earned money at. They are local and family owned and worth the value!
Just bought a snow blower there, the new owners are friendly and very helpful! You can tell they take customer satisfaction seriously. I highly recommend and will definitely use them in the future.
They are extremely helpful, took the time to answer my questions and walk me through the different Stihl blowers and trimmers available.
Great neighborhood hardware store. I suggest everyone frequent these type of mom and pop places. They have an impressive hardware/nuts and bolts selection
Everyone friendly and was acknowledged when first walked into store. Cute little girl helping family in the store. Dont see this in big box stores. Support your local family run stores!
Great place, all the guys are knowledgeable and super friendly, way better then the big box store. #supportlocal
I can ask any employee a question and they are knowledgeable and friendly. They ask smart questions to ensure you are getting the best thing for you and not just the most expensive thing on that category.They do so many things that the big name stores dont, like learn your name, greet you with a friendly smile, and interact with you like you matter instead of like you are interrupting their work.A great experience all around from buying an expensive lawnmower to buying a quart of oil.
You might pay a little more, but its locally family owned, there staff is friendly and ALWAYS has what you need..I highly recommend!!😀
I love that store! Sometimes I just go in to look around at all the neat stuff they have. Its an old--time hardware store and you get personal assistance immediately!
I called about a mower. They had what I wanted and delivered it for free in less then two hours. WOW, where else these days can you get that kind of service.
Very helpful when you walk in, Friendly staff, Rob and Bruce are Great people Great neighborhood hardware store!!! Shop local, support local!!!!!!!
You walk in they always ready to help. I go in tell them what Im looking for they walk me to it. Nice local hardware store with great staff.
Not the store it used to be. My grandmother came here for over 40 years, my father as well. This used to be my go-to store because even though it was small, the employees were friendly and helpful. That just isnt the case anymore, sadly.
Nice to have a local store. Always support small business
The new owners are very helpful. Found exactly what I needed
Been going to Home Hardware since we moved back to Iowa in January 2019, tired of the Home Depot and Lowes, can never find someone to help, recently we had to order a part for our Stihl Weed Eater, Bruce called and said part was in, when I went in to pick up the part noticed the impressive Stihl display, needless to say I had to get the Stihl Blower since my DeWalt died. Thanks Bruce and Rob for helping me choose the right one and being patient with me with all my questions. By the way Brian loves his Toro Mower👍
Convenient small hometown hardware store with what you need and great service.
This is the kind of hardware store I remember growing up. The staff is extremely helpful and knowledgeable. They know exactly where it is or exactly how to get it. An old time place with old time service. I love it!
The new owners and management are amazing. I also inderstand they have new better technions as well.
We are always satisfied with there serves. Went to have a key made. At lest when you have it made here the key actually works.
I have loved this store for years.I just walk in,tell them what I need, they find it and Im outta there! So easy,park right next to the door!
Nice neighborhood store for quick pick-up items without the hassles of crowded stores and parking.
This place doesnt have much not worth going too unless ti sharpen chain.Yup.still highest prices And worse customer service
Has nearly anything that I am looking for? even items not available at other stores.
Nice store and always has a good selection of stihl stuff.
Fast friendly service, a very nice guy named Mark waited on us.
Great knowledge of products, typically keeped stocked items that last/work not the cheapest alternative
Great small hardware store. They have everything I need.
New owners, same great service!
Bought our STIHL weed eater from here a little over a year ago, also bought a 6 pack of oil when we purchased because if you did so you received an extended warranty. Towards the end of the season we began having issues with the weed eater staying running. Took it in to get it fixed and apparently they had to order a part to fix the issue. Never called to discuss this with us and what that would cost. When we went to pick it up the charge was $100 and they wouldnt honor our warranty, saying it wasnt a part issue it was our fault for not cleaning the gas lines properly. Told them just to keep the weed eater because we werent going to pay 3/4 the cost of what a new weed eater would cost. Again weed eater was just over a year old and we paid for extended warranty but they wouldnt honor it. So much for shopping local and trying to support local businesses. Next time Ill just go to a big box store, I can get poor and dishonest service anywhere for half the cost.
Great service, quality products, at resonable prices.
Dont take your mowers here for repair. Charges were outrageous and owner refused to call back to discuss and justify. Went to pick up and they had spilled oil all over it and had bent the muffler guard out 90 degrees. I had to have them clean it up before putting in my car. Had been going there for 20 years, this place has sadly gone down hill.
Great home town hardware store.
I come here for all my odds and ends on screws/bolts. VERY knowledgeable people here.
Great service
Under new managementThis working on their inventory
Nice quaint hardware place.
Either had or ordered the items I needed.
Great hardware store :)
Very helpful and friendly
Convenient place
Every thing you need!
Well