Thanks Kirby for the awesome recommendation to upgrade from ADCOM to the Rogue V3. The Rogue with the Cambridge DAC setup makes for an amazing sounding system. Thanks for all your assistance!!! A reasonably priced turntable will be next π. Audio Etc is top notch!!!
Audio Etc just completed a major upgrade to my home theater system, the fourth since its original installation some 25 years ago. This time, weβve gone with a full 4K laser projector and required support equipment. Iβm beyond impressed with the quality of the supplied equipment and technical expertise of Kirby, Sean, and the other technicians that spent many hours here making it all seamlessly just work. The 4K picture quality, especially from 4K optical media, is breathβtaking. Streaming 4K content from AppleTV, Netflix, etc., is equally amazing.I also have to mention the dedication of Theresa, Kirbyβs office manager. She always goes out of her way to make sure everything comes togetherβ¦ sheβs truly a great asset and rep for Audio Etc.
Always a great experience with the entire team at AUDIOETC. Expert advice, years of experience, attention to detail and pride in workmanship are unrivaled. Thanks Kirby!
Over the years I have always prided myself by together my stereo systems/Home Audio Surround systems since the 1970s. I thought I knew what I was doing. Kirby sure proved all my expertise wrong. He was able to upgrade my system with new state of the art so now I am in 2020. I will always be grateful for all the expertise and advise. My new home surround system sounds great. Kirby, Thanks for all your help!! Ric Moody
Great selection and competitive prices. The showroom is Amazing!!! So cool so see so many different setups on display. If you havent been you need to.Highly recommend them for their knowledge, professionalism and no pressure sales
We have been a customer of Audio Etc. for 10 years they have installed entertainment systems, numerous televisions and a complete Ring camera systems for home security. We have always found them to be efficient and capable source for all our needs.Stan & Rosalie Bernard
Tech expertise always superb, timely and thorough. Cant imagine home theater experience without Audio Etc. products and support.
We chose Audio Etc.based on a recommendation from my brother-in-law. We were not disappointed! Kirby is extremely knowledgeable and everyone went above and beyond to make sure we were pleased with the work. We upgraded our screen, projector, receiver, subwoofer and sound system and we are extremely happy with everything! Thank you Audio Etc.!
This place is a hidden Jem! I was looking for specific speakers to install in my new home theater (Klipsch), Audio Etc is the only Authorized Dealer in my area. Not only do they have the speakers I want, they have EVERYTHING else! Kirby spent considerable time with me on my first visit and subsequent second visit with my wife. He is very knowledgeable and extremely patient, considering the multitude of questions I threw at him. He showed me several options, went over things I hadnt even considered and put it all in terms I and my wife could understand. They have several rooms set up as displays for practically every configuration. We greatly appreciate the time he spent not to mention giving us a demo of one of our favorite shows (GOT) in a room similar to what we are building. We definitely will be using Audio Etc for this project and our future 4 season room project. If you want quality Audio/video with expert advice, look no further than Audio Etc. You WONT be sorry!
Installation was good. System had issues within weeks of installing and they wanted to charge for a service call. They made it good by forgoing the charge. The down side is there wasnt any training of equipment use. Generally happy.
Very knowledgeable staff. Great location to listen to and compare equipment. Appreciated the attentive service and extra effort. Highly recommend.
Audio Etc provides quality, professional and thorough service!Theresa and Sean are always very helpful and kind! Seans technical skills are quite impressive!Would highly recommend Audio Etc. for audio needs!
Always great to work with and they stand behind their install, which is very important. Service tech on site quickly. They work diligently to resolve any issues going out of their way to make it right.
Cindy, Kirby and the team are amazing to work with. I will never shop anywhere else for my electronics. I hate that it has taken me this long to use them.
I was interested in the SVS Ultra Bookshelf so I stopped in and was greeted at the door by the friendly staff. I was ready for the hard sale push witch never came. John showed me around there store and the speakers I was interested in. I was allowed to sit back relax and really experience listening, he made me feel at home at the store. I spent over two hours with the speakers I was interested in and also was giving advice on how to correct my audio setup issues. Not once was I pressured to buy or hurry. The speakers I decided on were to big for me to move by myself once John realised this he offered to help me get them to my home.I cant compare them to another store or company, because I have never been treated so above and beyond.
AudioEtc is nothing short of the best! Great costumer service and awesome quality products. We love our sound system and speakers. We will def be buying from AudioEtc again!
Very nice place, they helped me out big time in getting a speaker I was searching everywhere for! Will be back for more in the future!
Awesome show room with many different models of speakers, receivers, amps, and processors. Very knowledgeable and was able to answer many of my questions. I will for sure be contacting them when ordering my basement setup!
Bought a Denon receiver based on my conversation with the owner,, Kirby Gaboury. Little did I know that their follow-up customer service is second rate!The office staff is full of fluff and arrogant! The office manager, Theresa, begged me to give them a good rating...for what, I dont know.When I called, 10 days after my purchase, to get some technical advise, the CSR agent, John, hung up on me because I asked him to help me link my Denon receiver to my Samsung television, purchased elsewhere. When I told him I could not get a link, he told me I cannot help you with that since you did not buy your tv from us. UNBELIEVABLE!!!! He proceeded to tell me that he had a customer, in-store, that was waiting for assistance and hung up on me!!!I WILL NEVER BUY from, NOR RECOMMEND AUDIO ETC. as a reputable company.There are too many other competitors who want my business and would beg me to make my buying decision from them. Too bad I didnt do that in the first place.Audio Etc. is a JOKE!Terry Kennedy
We are very pleased with an outdoor TV installed by Audio, Etc. Kirby was incredibly knowledgeable and patient while explaining our purchase options. Theresa kept us informed on our delivery and installation date. The installation crew was very polite and walked us through our using new TV. It was a positive experience all around!
Wow, Iβve been a customer for over thirty years. I recently purchased a βbig boyβ system: preamp, amp, speakers and an unbelievably turntable. Kirby and his staff are exceptional. I canβt recommend them enough. These people are passionate about the products they sell and the service they provide.
Highly recommend the folks at Audio Ect! Excellent customer service...patient in answering your questions and concerns. Thank you all!!!
Great shopping experience! They are very willing and ready to work with any budget and question you may have! I will definitely be back for more. Dont forget to try out the massage chair in the back room
Cindy and Kirby are hands down the best in Dayton. You wont be disappointed.
Consulted and installed the TVs at our new restaurant on Brown St. Did great work at a very affordable price. Thanks to the gang at Audio Etc. for another job well done.
This place is amazing! So much technology that is so well displayed. You have to see the show to understand.
Very good place for high quality audio and video equipment. A very awesome store. Be sure to check it out.
Great company! Cindy has got to be one of the nicest high caliber business women in our area. We should be proud to have such a inspiring company in the Dayton Ohio region
Have been a customer for over 15 years. Great selection of products, knowledgeable staff and great customer service.
Theresa in the office was very rude. If she is any sign of the companies morals stay far away like I did. Called another company to turn my new home to a smart house.
OMG! If you have never been to this store, you need to check it out! I want to LIVE here! This is like IKEA for cool stuff! There is nothing like actually seeing the big screen TV in its habitat! WARNING: If you go to this store, you may never want to leave. Rest assured: these guys can do the same thing in your home. They dont just sell awesome stuff - theyll come to your home, install it and make absolutely sure your get the best experience possible.
Very professional staff and personal too. They seem genuinely interested in having you satisfied. I thought they had integrity also.
I had the opportunity to tour the Audio Etc. showrooms recently, and was so impressed with the ambiance of each room, along with the technology needed to create whatever media atmosphere you wish. The Gabourys are always gracious to host, help, and donate their time to worthy philanthropic causes in the area, including the RMHC Doors of Compassion event. I appreciate and support local businesses that purpose to make a difference.Sally Walters ~ Chair, 2013-14
Good equipment and knowledgeable people
One of our Loyal PremiereHTS Theater Seating dealers and professional and knowledgeable sales team!
Friendly staff, knowledgeable owner, great service!!! And the massage chair was incredible!
Love this place! Come see it for yourself.
Audio Etc. Is an impressive place. You must go see it!
Three years ago I bought a pair of Definitive Tech BP7006s and had a less than pleasant experience. They treated me like more of a nuisance than a customer. I should have learned my lesson then, but more recently I stopped in to inquire about a pair of Golden Ear Triton 3 Towers as replacements and was again met with indifference. Maybe if you are dropping $10k or more, theyll show some interest. There is another high end audio dealer in Dayton that I visited recently while I was looking for a turntable and they spent two hours with me showing me various models within my budget and demoing them on various speakers and headphones. Needless to say, they will be getting my, admittedly, modest audio budget. Not just rich audiophiles need to apply there.
Great service going Back