Zach Finnegan was an outstanding salesperson and guided us through the purchase of our Volvo XC60. No pressure at all and he made us feel at ease. He was skilled with all the options and technology and quickly answered all our questions. I would definitely recommend Evans Volvo and Zach.UPDATE: Got a letter in mail in late May 2021. Less than 2 months after purchase. Evans is no longer a Volvo authorized dealer. Very disappointed that we have to drive over 100 miles now for authorized service now. We purchased the extended warranty too. Just sucks and sours my opinion of them.
I worked with Erik at Volvo of Dayton to buy a used 2017 S60. Erik was passionate about the vehicles on the lot, knew his details, and worked with me very well to arrive at a great price. He even drove behind me to drop off my rental car so he could give me a ride back to the dealership. They go above and beyond, and I’m thrilled with the car!
Eric Sils did a great job of showing all the Features and giving options. They also do an over night test drive to give you more time to test the vehicles. If youre looking for a Volvo go see Eric.
Worst experience trying to purchase a vehicle, ever! The lack of communication and transparency was reprehensible. After a week of their nonsense, I gave up and went to Volvo Cincinnati North. Had a new vehicle in 72 hours, and dealt with a competent, professional team there.
Was interested in the Care By Volvo program but wanted to test drive an XC40 before I committed. Scheduled the test drive easily and was greeted by my salesman Zac who was super friendly, update, and informative. Ultimately decided to go for the program and Zac was once again very helpful and professional when I came back to pick up my car. Would definitely recommend him to a friend.
Excellent experience from start to finish. Very friendly and attentive staff and easy to work with. Mike and Carl were fantastic! They answered all my questions and were very patient while I made up my mind I highly recommend giving Volvo of Dayton a try if you’re looking for a vehicle.
Mike Wilcox in used cars was most helpful with the purchase of our Volvo XC-60. Great deal at the price offered with no regrets on our decision. Mike worked around our schedule and never pressured us throughout the buying process!
Mike Wilcox was really helpful with our car buying experience. He took great care in getting us into the vehicle that was right for us with a low pressure attitude.
Walked thru the door at Evans. Met Mike Wilcox and had a very pleasant experience. Mike made buying a car great. Smooth. Made me feel like it was me and no one else there. I would definitely come back for my next vehicle purchase. Thank you Mike
Do not take your car here for service. We have had multiple bad experiences with this dealership. The sales process went smoothly but everything after that was awful. Our issues with the dealership occurred 2015-2017. There was a recall on our XC90 that required them to splice the main wiring harness of the car and they gave it back to us with the headlights, wipers, airbags and city safety system inoperative. We refused the car and they attempted a second try which initially was ok but down the road problems arose again. We ended up taking the car to another Volvo dealer and Volvo advised them to completly redo the entire recall since it had been botched up so badly. Service managers here were also rude. They scratched our paint near the engine bay and refused to cover the repairs. They also put a cut in our leather steering wheel somehow and also refused to replace or repair it. Do yourself a favor and take your business elsewhere.
Evans motors was fantastic! Mike Wilcox was also fantastic. Got us a great deal on. Oth our trade and new car! Check them out!
Mike Wilcox is well informed and very helpful! Extremely knowledgeable about the Volvo automobile.Im a very satisfied customer...thank you again!
Just purchased a car from Mike Wilcox at this dealership tonight. What a nice, smooth, friendly and easy transaction. From the test drive to finalizing the paperwork, it was all so easy, quick, and everyone was so wonderful!
Only place I take my Volvo that I trust. Their service dept is the best. Theyve never let ne down.
Bought a 2020 Volvo. Mike Wilson was a excellent sales person!!Very pleased.😇
This is the second Volvo I have purchased from Evans and the customer service is top notch. They followed up with me accordingly and were flexible when I needed to reschedule my leather treatment the following week.
Very friendly. Not pushy at all. Mike Wilcox answered all of our questions we had. Made sure we knew exactly what we were getting. Very nice customer service. Overall had a very nice experience there. And love my new car.
Great service, customer care
Outstanding and painless experience. Michael is an exceptional salesman. I love my new Volvo SUV.
Excellent buying experience. Mike Wilcox was wonderful to work with and made the process very streamlined. He even came in on his day off to finalize the sale.
My wife and I worked with Mike at Volvo. He never pressured us, made our daughter feel welcome in the dealership, and never tried to modify the original deal. We are very pleased with the vehicle, but we are equally satisfied with the customer service provided by Mike Wilcox at Evans Volvo.
We bought a CPO XC90 from Joe Collins a few weeks ago. He is a great guy and very easy to speak with. Their times were a little off from what was posted online (right when things were opening back up after covid) and we didnt realize they were close to closing. We never felt rushed and everyone continued to be super helpful. We love our SUV! Thanks, Joe!
The best car buying experience we have ever had! Zac Finnegan made the afternoon fun, easy, and convenient. Highly recommend this dealership!
Enjoyed & appreciated my vehicle purchase experience with Mike Wilcox! Excellent customer service & attentiveness, knowledgeable, efficient, and honest! Thanks Mike...
Mike Wilcox our salesman was super. He answered a lot of our questions on the CX60 model. He spend time going over all the electronic features. He started by arranging for fair price on the model we selected.I would recommend dealing with Mike to anyone interested in purchasing a Volvo.Juan Perez
Mike has wonderful customer service skills. He responded to my calls even when the dealership was closed and was knowledgeable about his vehicles.
Very pleasant buying experience from start to finish. Mike Wilcox was very good to work with, as were the sales and finance managers.
I recently bought a new Volvo from Mike Wilcox here at Evans Motorworks. He was more than accommodating, very personable, and was helpful with my first car purchase!
Ive been to several car lots in my day. And never actually purchased from a dealership. Generally speaking they were always overbearing and frankly annoying.However I dealt with Mike here at Volvo of Dayton. And purchase my wife the Fantastic Kia Sorento. At no point was I ever hassled or any of the bad stuff you think of when dealing with car dealerships. The time spent there was a hundred percent enjoyable and I will return if I want another car
Mike Wilcox was an awesome sales man. He took the time long after closing to show me all the features of the car. Carl the manager made me a deal I couldn’t refuse and now I’m driving off in my new XC90 today! Thank you for the great service. I appreciate it.
No longer a Volvo dealer.
Fast, friendly service. Tyler Mount in the service department was outstanding!
Mike Wilcox just sold me a great used Volvo XC70 for a very fair price. Very happy with my purchase!
Bought my first BMW from this place. Amazing customer service and very pleased with my purchase. Thank you so much to sales rep Tanner. You rock man! Looking forward to purchasing all of my future cars here. ;)
Mike Wilcox was a very good experience for us. He was friendly, knowledgeable and very personable my husband and I both are happy with the purchase and hope to do more business in the future.
I used to come here in the early 2000s when I had a Volvo. Recently purchased another one (not at this location) and needed a scheduled maintenance done. Parts and service were both super helpful and went above and beyond for an insurance claim.Some dealerships treat you like a stepchild if you bought your car from another dealer. Not these guys. Efficient, helpful, now I remember why I liked having my Volvo so much last time.Appointments scheduled quickly, they get you in the bay when you get there and take care of your concerns.
As always extremely friendly and helpful.
Mike Wilcox was great help and very nice to work with!
I enjoyed being able to walk in and not be hassled or pushed into buying a vehicle. Mike Wilcox was helpful and set us at ease in deciding on our purchasing a vehicle for our son. We never felt rushed into buying which was a major concern when we were looking at various dealerships in the area! Thanks Mike!
Mike Willcox, did a great job helping us to get right car for us, thanks Mike.
Hands down best experience! Before I bought from my sales rep Eric I had tried several other dealerships to get me approved and carry over a good amount of negative equity. The whole process was fast and easy. Thank you Eric and the team at Evans Motorworks in getting me into a nicer vehicle!
HUGE SHOUT OUT to Tyler and Clarence in the servicing department. Always very professional, friendly and knowledgable. Thank you!
Mike Wilcox was great to work with. He was very knowledgeable about the car we purchased and did not pressure us in any way! This was a great car buying experience.
Mike, Dennis and the entire team at Volvo of Dayton took great care of us. They serviced our first Volvo for 8 years. We just purchased our second Volvo from them and look forward to their care and attention with our S90 as well.
Mike wilcox was very helpful and easy to work with. No pressure at all!!
Tanner did a good job of helping me find and purchase the car I wanted. He did not waste my time and the dealing was straight forward. Good company to do business with!
Had the pleasure of working with Tanner while looking at a Jeep. He was awesome to work with. Explained all about the Jeep I was interested in. We took a great test drive and he answered any question I had. He was a Jeep enthusiast as well and it was great to discuss Jeep stuff with him. He made the whole process very painless and I felt I got a great deal. Thanks Tanner!!
I had the pleasure working with Zach .. I made his first sale and would do it all over again he was THE best salesman ever he made feel comfortable when I was very nervous and hes so down to earth. I just had the best overall experience at volvo of Dayton. Scott made it happen for me to get my car. If your wanting great service and easy going experience ask for Zach hes the best!!!!!!
All employees made sure that they met my needs in a new car. From the sales person to the sales manager and finance officers, I had nothing but a positive experience. Mike, the salesman was knowledgeable about the car and helped me ensure that the vehicle that I selected had the options that most interested me and did not try to steer me to a vehicle that was above my interests. Great job by all!
Absolutely the best buying experience that I have ever had! I personally worked with Mike, who was easy to deal with & not pushy in the slightest. The staff as a whole, including Mike, were very friendly. None of that typical car buying stuff... Highly recommended!
Mike Wilcox is the guy to go to! He made the deal happen! He is a hard working and nice person! I bought my first BMW from him! He will take of you and all your needs!
Daryl is a fantastic service manager. I stopped in with no appointment and he solved my problem immediately. Ended up being a bad key fob battery. Thanks Daryl for fixing and for you extraordinary patience.
We purchased a pre-owned vehicle here and the service was great! Mike Wilcox was our salesman and he went above and beyond to ensure we got the best deal and were happy with our purchase. The dealership is very nice and clean and everyone was extremely friendly! Highly recommend any purchases here and definitely recommend Mike as your contact!
I found the salesperson Zach very good and that he had anticipated what I was looking for in a vehicle. The sales manager Rob was very knowledgeable and open with his figures. He doesnt hide like prior managers I have dealt with in the past.
Mike Wilcox took care of us today while purchasing our new vehicle. He is knowledgeable about the Volvo and its competitors. He made us feel very comfortable. He is a great salesman! Look him up when you want to buy a vehicle.
Zac & Zach both did such a great job helping me out & making sure everything was taken care of in such a short period of time.My new car is awesome & I love the all benefits I get out of purchasing a vehicle from Evans.They definitely helped me out a ton & I couldn’t thank them more!
Mike Wilcox is the most honest professional salesman I have ever had the pleasure of dealing with. If your interested in buying a new or used car do yourself a favor and ask for him. 5 starsThanks so much Mike!
Mike Wilcox was awesome! He Had all the information I need about the car, great at helping me find what i needed! Very friendly and knowledgable. Highly recommended!
Buying a new car is such a momentous occasion that is often tarnished with schwarmy sales people, extended wait times, and all the other BS that may come your way.Not the case here! It was by far the most enjoyable and rewarding car buying experience I’ve ever had.Mike Wilcox had me in and out of the dealership in record time. I would’ve been out sooner had I not got caught up in a fantastic conversation with Mike about motorcycles, exercise, and rock ‘n’ roll:)
Mike Wilcox was EXTREMELY helpful! Definitely the best experience I’ve had when buying a car. Would definitely recommend coming here and dealing with Mike in particular!
Zach Finnegan was my salesman and he did such a great job! He was enthusiastic yet knowledgeable. He made my car buying a breeze! I highly recommend Volvo of Dayton and ask for Zach!!
Not impressed with this dealership, we took our XC 90 in for the 10,000 mile service, the Volvo app not starting the car and the car went into limp mode they said. The Volvo app would not work And it went into limp mode because of an O2 sensor and it needed a software update for the Volvo app to work,They had to order the part so they gave me a loaner car until ours was fixed. The Volvo app still does not work,And they tried to charge us $220 for warranty work in the 10,000 mile service, after was all said and done we ended up only paying for the tire rotation and balance $60. Our Volvo app still does not start the car and we did not get our car wash. I would say if there are other Volvo dealerships close to you, I would look at those.
We have been satisfied Volvo customers for over 30 years. Zac Finnegan was great at explaining the features and advantages of the XC 40. He is definitely a rising superstar in the automotive sales industry- great personality and very patient with us as we made our decisions. Thank you Zac and Volvo Dayton!Alex & Kathy Warner, Greenville, OH
My husband and I recently purchased a preowned S60 Volvo from Evans Motorworks.Mike Wilcox was our sales representative. We had a positive experience... No high pressure talk. He was knowledgeable, friendly, and polite. Everything was handled efficiently. All of our concerns were addressed. We are thrilled with our Volvo.
Mike Wilcox helped me out. Easy thorough experience.
I Purchased a car from out of state and Mike made everything go super smooth. He was very attentive to my concerns and was very helpful and he explaind everything I needed to do and made it very easy for me to complete all the necessary paperwork. They gave me great price too!
Mike Wilcox was an amazing sales man that really cares about his customers I recommend him to anyone and he helped so much when I was in a rough situation. I am 100 percent satisfied with his service.
The dealership is especially poor with follow up after the sale. It starts with the Sales Manager, Rob, who gives you a great promise of quick response, then fails to do so, and does not return phone calls or emails either. If the Sales Manager is doing a poor job of service after the sale, how does he expect his employees to do a good job?
Mike Wilcox, Ben Riegel, and Mo are great to work with. Made the car buying experience very enjoyable! Would recommend Evans for your auto needs. Thank you!
Mike Wilcox and Carl! Great people very friendly! Always a repeat customer! Thank you so much for everything!
Mike Wilcox was very helpful and did his best to work with me and my fiancé’s budget. I was very pleased with my service by him. Super nice.
Mike Wilcox is the best, ask for him if you are looking for a honest, very professional salesman. I would highly recommend and definitely work with him again!
I like that the service manager is approachable and communicative of whats going on. Its critical to maintain good customer service and so far I feel there is a developing relationship between us. I would hope to maintain that as I depend on them for my future car needs.
This dealership/service department has Exceptionally poor attention to detail and customer service. We recently took our XC90 in for a routine 40k Maintanence and a complaint of noise coming from one of the window motors. When picking up the vehicle they charged us 130$ for diagnostic fees and told us the vehicle was out of warranty. Prior to leaving we realized that they forgot to do the 40k mile Maintanence (another 2 days in the shop).They said they would refund us the diagnostic Fee which took 4 weeks and 3 phone calls to get our refund send out as our vehicle was still under its CPO warranty. 4 weeks later I had To contact the manager as the service representative told me he “forgot” about our refund, which was the 2nd time he forgot. When talking to the manager I told him they had misspelled our name on the invoice and to check the spelling for the refund check. He acknowledged the misspelling and told me he was correcting it, reading back the correct spelling. The check showed up with the misspelled name on it.With the level of quality and expense of vehicles from Volvo I would not recommend this dealership to work on my vehicle as they struggle to keep the front of the service department organized. I can only imagine the quality/expectation that occurs behind the shop doors.
We found them super easy to work with, the SUV we bought was amazing, low mileage, clean, and the folks were super nice!Our salesman, Mike Wilcox, was attentive, thorough and professional!!
Mike Wilcox was a very great salesman... if you’re looking for a car he’s your guy. Great service LOVED It!
Mike Wilcox sold me a great car at a great price. If you want a dealership you can trust, with honest prices, come here!
Mike Wilcox was a tremendous help and sold me a great car! I’m very happy with the experience and recommend Volvo of Dayton to people looking for great cars!
Mike Wilcox is AWESOME!! If you need a vehicle, I suggest you get here and see him ASAP!!! Super excited to drive off the lot!!
Incredible customer service, Mike Wilcox went above and beyond my expectations. As long as he works for you, you have my clientele! He treated buying my first car like it was his own, even as if he was buying a car for his own son, honestly and sincere, thank you Mike, thank you Evans Motorworks!! You guys are incredible!
We had the pleasure of working with Mike Wilcox. We cant say enough good/positive things about him! Thanks, Mike, for a positive car-buying experience! And Nashville tips! Be sure to ask for Mike!
Out of town customer and just awesome experience and customer service from Mike Wilcox and Carl!!!
Mike Wilcox and Carl Mccleese were awesome they got me into the perfect XC90 the experience was easy and fun I actually pulled up in a different car i was test driving and ended up buying a Volvo so the customer service was top notch I’ll be recommending to everyone
I bought a car with Theo Dorion and had an amazing experience! Would recommend to all my friends and family.
Falsely advertised a vehicle in content and price and then would not match advertised price. then tried to ups-ell us. manager also stated they changed the ad so others wouldnt be fooled as we were and yet proceeded to email us an unchanged ad for the vehicle. I contacted Volvo about this whole matter- this is NOT how one expects to be treated at a respectable dealer. I hope no one else falls for this.
I came into the dealership not expecting to leave with a car. Theo did a fantastic job. 2nd car that I have bought from Evans!
Ive had my share of terrible dealership experiences. That said, Ive had nothing but fantastic service at Volvo of Dayton. Daryl in the service department has bent over backwards to make sure my experiences are always great. Having a Polestar, I dont trust many people with my car, but would absolutely recommend these guys.
Terrible experience. Starting with finance shot gunning my credit app to 6 different lenders, and then 2 days post purchase found many issues with the car and other things that werent obvious from a short test drive. Email sales person to discuss and the only response given starts with telling me how all his customers love their Volvos, and that my model is one of their best sellers completely ignoring all of my issues. They know they have your money and youre screwed. Dont expect any level of after sales support from these guys. They only care about getting that commission.
Mike Wilcox and crew made buying my certified BMW very easy. Definitely reccomend them for a great car buying experience.
Mike Wilcox is a great car salesman. He is very personable. I will definitely recommend this car lot and car salesman.
They worked with me to get a vehicle in a hurry after an accident. Mike Wilcox was very helpful and great to work with. Will visit again for my next vehicle. Quality vehicles at this location.******Changed the review to 3 stars bc I made the review before doing the financing paperwork. They tried to slyly have me sign a paper for tire replacement that costs me an extra $500. Thats not much but it was the fact that they didnt say anything just sign here. Its shady and I dont appreciate it. Its the reason people think car salesmen are crooked. And a week later Im still signing paperwork for the loan.
Great place to have warranty work done on my Volvo. Everyone was nice and helpful, quality and speed of work was top notch.
Nice dealer, very helpful. Salesman Mike Wilcox (hope that is correct) was friendly and helpful.
This was my first car buying experience and Mike Wilcox was amazing help! Glad I found the perfect car!
Thank you to Mike Wilcox for being so patient with me! Everyone was so pleasant and the price was good too!
Mike Wilcox is amazing this is the second car I have purchased with Mike got the car we wanted the payment right and just overall great experience would definitely recommend a trip to Evans if your in the market for a car!!
We have bought 2 vehicles from Evans Motorworks and have had great experiences both times. Nick Hey was our sales representative for both transactions and we have found him to be friendly, honest, and very helpful.
Mike Wilcox had great customer service and helped me get my first car! Very appreciative.
Adam was fast, personable and professional. Was quick to answer any questions we had and find out anything about which he was unsure.
I came to Evans to buy a car off Eric Wesley. He did a great job. Thank you Eric!