I always feel that I am in good hands at Grismer. I trust them to give me the right advice and charge a fair price. The staff are all great as well as being friendly and professional. Thank you!

Kyle at the Patterson blvd location was excellent. He was very informative and gave me all of my options and honest advice. He didn’t try to upsell me things I didn’t need. I’ve been to a lot of auto service locations and as a woman it’s easy to feel like they might be taking advantage of you. Sometimes they try to sell you things you don’t really need because they think you don’t know any better. I’ve used this grismer location for years and never felt like that and I’ve gotten the best customer service. Would highly recommend.

Dropped off my car with a screw in the tire. They fit it between other jobs and got it fixed about 4 hours later.Very easy and nice to deal with. I recommend!

I always take my personal car there. They thoroughly check it out and fix it problem, so I can drive away with confidence the car is safe. Customer service is always friendly, like visiting friends. I highly recommend Grismer...

I went into Grismer to get my tire replaced and my wheel alignment they quoted me that it would take about an hour but it didn’t get finished until four hours later they took an hour and a half to even pull me in for service even though I had an appointment at 12 o’clock. The technician even left my car running the entire time he worked on my car so that I only had one notch of gas left by the time everything was done

I love them here! Very professional always get the job done and the price is reasonable.

Dave/Mark? Can’t remember his name. Top notch service. New tire ordered, installed and out the door in no time. Saved the day. Excellent experience. Will refer others and go back! Thank you!

Mark and his team are always professional and work to get you the best product for the best price. I always feel safe and comfortable with the work that they have done on my vehicle. I always return when our vehicles need work. I highly recommend Mark and team

I received excellent service at a fair price and will be taking my vehicle to the Grismer on Patterson any time I need service.

Always professional! And custous Kyle and MarkThanks you 😊 Rhonda

I have gone to this shop in a panic after work because of a car issue multiple times now, and they always get me in the same day. The manager Kyle goes above and beyond with his excellent customer service. I will continue to go here for car work and highly recommend to others!

Great experience! I was able to quickly make an appointment to get my brakes fixed. Kyle helped me with making the appointment and setting up everything so my car could be done in time to pickup right after work. Kyle’s customer service skills were outstanding, I will definitely return for any future needs, and I highly recommend! I went to the Patterson road location in Dayton. Two thumbs up !!

Grismer got me in quickly and had the tires I needed on stock. They were friendly and competent. Ill definitely go back!

I moved to Dayton recently and bought a “previously-owned” Mercedes Benz S350 two months ago. A friend suggested I take it to Grismer.Last week, I asked Mark at the Patterson (Downtown) Grismer store to complete a scheduled Mercedes maintenance on the car. It was completed in accordance with ALL Mercedes requirements. And I picked up the car at the end of the day! No over-night and I saved money. I am going to take all my cars to him for their scheduled maintenance from now on.When I tell people, they often say, “I shop at Grismer for tires, but I never had my car maintenance done there.” I am certain that is going to change for a lot of people I know.I am very happy I found Mark at Grismer.Also, asked him to look at all of my tires which seem to have a peeling problem.

I have been taking my vehicles to Grismer for years. They kept my previous car on the road to over 250,000 miles! They do good work and I trust their knowledge and expertise.

Man, stop running around. This is the spot for ANY automobile need. Great deals on new or used tires. Make Grismer your stress relief. Get your car fresh.

Dropped my truck off in the morning with a screw in the tire, they got me in right away and had me back in the road. Great customer service.

Great efficient and friendly service from the women and men on the team. Good prices and honest assessments of needs and availability of appointments. Always able to get good computer work done with the comfortable waiting room and WiFi while I wait.

Great service from Grismer on Patterson Ave! Friendly, kept me informed of what needed to be done, honest (did not do more than what was needed) and efficient! Car running great - highly recommend.

Service today was really good! First time I’ve encountered a female working there- in the body shop at that!! The issue is NOT with today’s service entirely, but w the fact that the road hazard warranty that includes tire rotation when the oil is changed has ONLY happened when I ASK/REMIND them of this! This time - like any/every other time was not done even though a repair was done on one tire. For that reason alone, I purchased my tires elsewhere! That and the one time only where I went in with one problem and it was said to have been repaired only to pull off and get right on the highway and my car was STILL doing the exact same thing- first time I ever left there feeling ripped off!! I called immediately and spoke with the manager who stated that when it was time for new tires he’d give me a REALLY good deal- when the time came and I mentioned the deal I was told - Oh yeah, you have a Grismer account so you’ll get the 10% off- THAT was NOT THE DEAL I was anticipating!! So, I ordered them and got a REALLY GREAT DEAL!! Business is only as good as your word, that was not good business!

Thank you to the team at Grismer of Dayton. We were visiting the area for baseball, and my car broke down. They were so helpful and accommodating. The quality of work was exceptional at a reasonable cost. They even called me the next day to see that I made it back to Illinois! If you need car repair work, definitely use them!!

Their customer service was exceptional. The gentleman that took care of me was truly just that, a gentleman. The gentlemen that serviced my vehicle were professional in manor, they diagnosed the issues with my car and took care of business. Everyone there on the premises were very personable. That was my first time going there and I definitely will go again if I have to. Thank you guys so very much !!

I came to the Grismer downtown location to get my brakes checked out and Kyle Kemper and his staff was very helpful and honest about the service i needed for my car, thank you i will be back 👍

Well I went to Grismer cause my car would not go over 35-40 miles while driving...Well they misdiagnosed my car did all this work and my car still wasnt fixed didnt charge me but I was charged for something that have nothing to do with the power of the car. Heres the kicker get my car back and now it will not go pass 5 miles so at this point Im being cursed out and people are furious with me. Got home and told them my car was running better before I dropped it off to them. They had my car towed to another Grismer and I need a catalytic converter and the man from the corporate office name Scott was very nasty about the situation, Grismer gets no stars in my eyes Ive done been to 3 Grismers and all of them were not helpful at all and lied about the work they did....

Always impressed by how professional and excellent the auto work is at Grismer. For as busy as they are they’re always able to fit me in and get my car back on the road, regardless of the issue. I trust Grismer and know they won’t overcharge, providing great service at a reasonable price

They were able to get my tire fixed and gracious enough to stay open later so I could pick up my vehicle. Thank you gentlemen for your service and courtesy.

Mark was fantastic helping with tires and finding out why my steering was lose. My trucks never drive better.

I went to change my strout. The people were very polite. When I went in did not know the problem withThe car. They find out my strout was broke. They put a new one for me. Very courteous service. This was on Saturday, August 28, 2021.

I have been using this location many years. They are honest and have never tried to over sell me on products I dont need or suggest service I dont need at the time. They are very busy so dont be discouraged if you cant get a sameday appointment.

Very nice people. Seem to really try to make the customer comfortable.

The staff are always helpful and explain everything very clearly. The service is always quick and I recommend this location to anyone!

I just stopped in to make an appointment for new brakes and a new headlamp. My van was checked, and although I did not need new brakes, my tires were in bad shape. They were able to replace the headlamp and all four tires (at a very reasonable price) in less than 2 hours. I am extremely satisfies with the customer service I received. I highly recommend Grismer on Patterson to everyone!

Went to the Dayton location. They charged a lot of money to claim they fixed something. They did not. They charged a lot of money to see if they could find a problem. They cannot tell if they even fixed a problem that they claimed to have fixed. Absolute waste of money. If you want to pull money from your bank and give it to someone for no reason, I would donate to the homeless before taking your vehicle to these people.

Top notch, honest and friendly service! Out of towner with a tire in need of repair ... Squeezed our car in on a busy day and did not try to up-sell us. Really appreciate their professionalism. Tire is working great! Highly recommend Grismer Tire in Dayton, Ohio!!

Mark really went the extra mile very professional helpful and honest definitely recommend them for all of your tire needs!

Amazing service, awesome people, 10/10! I highly recommend!

Professional and good prices. Never feel like theyre trying to get one over on me like other car repair places.

Fast, honest and reasonable service and prices

I loved the professionalism Garret displayed while working with me. I like how he broke things down in terms that I could understand. Whoever the mechanic was did an amazing job as well. My car feels BRAND NEW.

I had a oil change done. The technician was fast and friendly.

My car developed an oil leak just as I was about to drive 500 miles home after dropping child off at college. Grismer (Patterson Ave Dayton) were great - they fit me into their busy schedule, fixed the car and didnt charge me anything near what they could have charged me. Friendly, reassuring and knowledgeable, I would definitely recommend them to anyone. Thank you!

The workers are kind. My car was taken care of quickly. I always come here because they are friendly and honest

Since the dealer warranty expired, I have been bringing my vehicle to Grismer on Patterson Blvd. for nearly 10 years. They have been very professional, efficient and fast at getting the issues resolved. My vehicle has over 300,000 miles and runs great. I attribute this to the fine service of the Grismer staff.

Super friendly staff, explained everything going on with my car and got fixed and out within an hour. I listened to them answer the phone repeatedly and they were so nice and helpful to everyone. Ill definitely be going back.

They provided great service! I came in with both my cars and they got them both fixed in the same day. They were so nice and they really cared about my situation and they even went out their way to save me some money. I will definitely be returning to this location for future services.

The amount of care they put towards your vehicle is amazing. Got aftermarket wheels put on and they look perfect. No scratches dents nothing!

Grismer’s personnel always provides me with complete explanations of what needs to be done and consults transparently with me about how to do it, listening to my preferences, which is important to me as a woman customer. I have always found them professional and pleasant to work with, and if a mistake is made, they fall all over themselves to make it right. These are the reasons I have been a loyal Grismer customer for over 25 years.

Gave me fantastic service! 100% satisfaction guaranteed! Went beyond my expectations! Thank you Grismer! The service is always top notch and hassle free! And the prices are competitive! I wont take my car anywhere else!😊

I love this Center, going there for years for both routine maintenance as well as difficult to diagnose issues. Everyone is knowledgeable and polite. They always give me a detailed breakdown of what is wrong, what could be fixed, and what it would cost. I feel that I can trust them completely. I would strongly recommend them for anything.

I called in the morning about my tire and they were able to work me into their schedule at lunchtime. Fantastic service, the staff were very friendly and so helpful.The technician got my tire patched up in no time. I would highly recommend this Grismer location.

This Grismer location quickly became my go to. I never feel pressured like I do at other auto places. Sometimes other places will try and give me a bogus repair and when I take it to others for a second opinion its obvious I was trying to be duped. Theyre fast, incredibly polite and have great prices.

Grismer is always kind, professional, honest, and fair. They do great work. Scheduling an appointment online is so easy. Will go to these guys and gals as long as I live in the Dayton area.

Outstanding customer service. They made sure that I was kept up-to-date and taking care of

If you want to trust your tire and oil change venue,, this is the place. I used to shop price but my tires never lasted until I purchased some amazing tires. Amazing because they rotate your tires and you can do it with reasonable cost oil changes plus you can make an appointment or drop off your vehicle. If you have multiple vehicles, it is even easier. At this Grismer, you get great phenomenal service like a family and the savings multiply because they really take care of your tires and always alert you about your car needs.

Got my struts fixed within 24 hours of my initial call. Car has never driven so smooth. Outstanding service, friendly and helpful staff, and the best price in the area by far.

Always honest and professional service.

Always available to handle my auto needs snd get me in/out in a timely manner.

Only had my tires rotated but they failed to tighten any of the 4 hub caps which is 20 total. I dont think Ill be back soon.

I estimated savings of around 24% for brake, coolant, and radiator flush based on average costs at Angieslist. They were efficient and had me out of there in no time. Also, friendly service.

Took my wife’ car in for an oil change. Great service at a good price. Will definitely be back.

Making an appointment over the phone was fast and easy. The staff were friendly, and they explained the pricing and any needed maintenance in a way that was clear. Good experience!

Customer Service is excellent in my opinion. Went in on my break had my tires checked around 1030a. Decided to order a tire with expectations of it coming the following day. It arrived that afternoon. Had the tire put on, balanced all before closing. Kyle youre the best!

Arrived early for an oil change - in and out within 1hr - customer service was great!

They were very nice and made sure I was well informed.i broke down and they allowed me to tow my car to there location and they figured out what was wrong with my vehicle kept me informed through the whole process and fixed everything that was asked to be done,and they had done everything in a timely fashion and got my vehicle back to me the next day.great bunch of guys and ladies work here.i would and do repeatedly recommend my Grismer to everyone.and thanks again guys I really do appreciate you 👍👍

Great service! Friendly staff!

Thank you to Grismers for fitting our car in today and answering questions from long distance! Especially to Kyle - so professional and kind! Car fixed super fast too!

When I walked into the establishment, three employees there and went to looked up they looked back down at their computer. It was almost 8:00 in the morning and no greeting. The third employee, Kyle spoke and askedhow could he help me. I gave my name and told him I had an appointment. My car was taken back 25 minutes after 8:00, my appointment time was 8:00. I arrived at 7:55 a.m. I was told there is a $57 fee to determine the noise which I had already explained I knew it was the belt I just didnt know which one. After a few minutes, Kyle came out to tell me that my belts needed to be adjusted but not replaced. And told me the cost including the $57 noise location fee. While waiting for my car, the other employees that did not greet me when I entered the store, got into a conversation with a customer about politics and their disagreement with what was going on. Dont think free speech extends to the workplace, dont think its very appropriate. Grismer Corporate office should remind employees to keep neutral conversations and if a customer wants to talk about certain topics, should have training on how to steer clear of issues or deflect them. In my profession, we are not allowed to talk about politics or religion..two of the most controversial topics. Kyle was not part of that conversation. I will not return to Grismer. I gave two stars only because of Kyle. He was very friendly, very professional and did not engage in the political conversation as the other employees. He did forget to give me the estimate for the timing belt and water pump replacement which at this point is moot. The fee for the noise location should not have applied because I knew the noise was coming from a belt and overall the cost of repairs at Grismer are high...$202 for belt adjustment. Im new to Dayton and unfortunately its was not a good experience.

This shop does good work and offers a nice discount for UD employees. It is a little busier than other shops given that it is located near downtown, but as long as you schedule your service in advance or drop it off when they are open, they get it done in decent time. As with any chain mechanic shop, be aware of what you actually need verses what they say you need to avoid paying more for a service or repair you dont need.

Quality and fast work. Estimate was given quickly and the work was completed within the time frame I was given. I called and they got me in the next morning and my vehicle was diagnosed, estimate was given, repairs were completed, and I was back on the road that same day.

Always a great visit at Grismer to get your car serviced.

Awesome experience everyone is so nice, helpful. Very happy with the job they perform

Brought my car in mid November for tires, oil change and my brakes needed fixed. They clearly didn’t even take the time to look at my brakes because they said they were “perfectly fine” even though I had told them they were skipping, grinding and my stopping distance had increased a lot. Fast forward to now, I brought it in again for another oil change and mentioned my breaks again. This time my rotors and my break pads on my front and rear breaks were destroyed. I had not driven my car much between December and Late February due to covid and a surgery I had, so I know my brakes did not get in this bad of condition between then and now. If they would have checked my breaks the first time, this may have been prevented. I will most likely never use grismers for service again.

Everything went smoothly. Scheduling was quick and easy, shop was safe and clean. Very satisfied with service. Highly recommend.

The employees who helped me out couldn’t have been nicer. Grismer had sent me a customer appreciation coupon, which I applied to my oil change, and I left with peace of mind, knowing that my car was well-attended!

Always do good work. Very friendly staff. Very convenient for me living downtown.

Had what I needed and was able to get me in right away. Good prices and great incentives.

At first my experience with the salem location was horrible but the downtown location and manager went above and beyond to fix the problem definitely will be an lifetime customer

Fast and very, very friendly service. Proper torque was mentioned several times, which is a very good sign.

I have been having Grismer service my vehicles over the last 25 years and everyone is always so helpful, efficient, and professional.

I was helped immediately by a very professional and friendly man. My car was serviced and delivered fast and fixed with mew wiper blades. Fine experience.

Convenient location, clean, friendly and reasonable prices. Got an oil change and disinfectant service that cost no more than one of those quickie places. Highly recommended.

Awesome spot. Didnt have a reservation and got my tire patched no problem in less than 2 hours. Great price. Friendly staff.

Had a breakdown late Friday and they had me out the door Saturday at a good price! Guys are very respectful and friendly.

Everyone was so friendly and welcomingThey got me in and out so I can make it to my appointment on time.

Grasmer is great. They are communicative throughout working on my car...their workmanship is always great and their prices are competitive. I trust my car to them and appreciate their employees.

Oil change and brake light bulb replacement...quick and professional work at a fair price.

As usual, the staff was friendly and courteous. Just came in for an oil change and was surprised they didn’t add air to my tires. That seems like a pretty routine thing to do in the winter.

Great auto service! Would definitely give them my business again.

I love Grismer! Always pleased with their service and work.

I will not take my car anywhere else. They top off your fluids and fill your tires for free. Also, I made an appointment the same day as my oil change and was told it would only be an hour, and it was just that. Plus, the coupons they send are useful, especially, since my car doesnt need anything more than the basics for now.

Blew a tire and was able to get some food across the street while I waited. Great, knowledgeable service!

I have gotten tires at Grismer for years. Took my daughters car in for a nail in tire. Got a call from Kyle that the tires were a little more than 50% worn and with winter here maybe wanted to look at replacing them and they had a sale on now. I agreed to the purchase of the new tires. Then I get a call from Kyle that the car needs an alignment and its $99.00 more. I have never had this experience with Grismer in the past. Alignment was in the price ($437.00) of the tires. This nickel and diming you from a company like Grismer, I wont go back again. You got me for the last time. Happy New Year

Was not pleased with the customer service phone call I received. Was told that my car had 2-4 possible parts that my car needed. One of the parts was replaced at Grismer a little over a year ago and needs replaced again. The biggest disappointment was the gentleman telling me in a rude way The only way your not going to have this problem again is to get rid of your car. I didnt have it repaired their because of his unprofessional attitude.

Great experience from the phone call I made. Kyle provided the current deals, comparison of different tires and benefits of purchasing with Grismer! Very knowledgeable!

Mark and Chris have been great. They have always taken care of us very well.

I dropped off my car at 8, I got a call at 9:30 saying it was done. Walked over to get it and was charged nothing. Cannot argue with that!

I came in without an appointment because I had a nail in my tire for the second time this week and they took care of me and my car! Thank You!

Very fast service very friendly and did 👍good work

It was my first time using grismer and I felt like this location was trying to milk me out of more money than I needed to pay by finding more wrong with truck than there was before I brought it in.

Extremely friendly staff, great service and a great price