Helpful staff that helped me determine a thread pitch for a part.
The people here are great, extremely helpful.
Standard 40 2.5 inch 10 ft. Saved 13 dollars a pipe over lowes. (Electrical conduit). 260 dollars overall savings
Friendly staff and stock alot. Just a bit high on prices.
Ordered a portable hand washing station. First delivery was in terrible condition. Box was torn, moldy and filthy, had been saturated with water and was still damp. heavily taped just to get it to hold together. Wash station was damaged (parts broken by hard impacts) in places where the box wasnt, and speckled in orange dirt. First replacement was in similar condition, not as severe, but the box was dirty, wet and torn, wash station was damaged (more broken parts) and covered with dirt. Second replacement was also in water-soaked box, but not damaged. However, the item had a small amount of water in the supply tank, suggesting that it had been used. All 3 boxes looked like they had been used as tackling dummies for a football team practicing on a wet field. If I had to guess, I would say these all went through the Memorial Day tornadoes, were written off as destroyed for the insurance money, then restocked to sell as new.Not at all the kind of result I expected from Grainger. The only good part of the experience was the very apologetic customer service ladies I talked to each time. They seemed genuinely appalled that their company would ship such horrible product and expect us to accept it. Will think very hard before purchasing from Grainger again!
They had everything I needed! Great customer service!
Great service, easy curbside pickup! Plus, they ordered and received the fan motor I needed, faster and cheaper than it would have been through Amazon. Thanks, Grainger!
My online order was ready when I got there & covid safety rules are enforced.
Everything has went great. Hopefully the top of the line service continues!
Great service as always from Loyd!!!
Example one. They took over our bolt bins. Came in and rearranged them in the wrong order promising to come back and fix and restock. 2 Had to call them three times before they came back...three months later. By then the restock order was useless. So they took another order promising to return in one week. They didnt. Repeat step 2. We gave up and use their free bins for Mcmaster Carr items.
Very clean
Submitted an order online and it took them a minute to trace the paper trail but they found it quickly. The employees were friendly and knowledgeable. Its not easy running the worlds largest industrial supplier so they did fine by me.Edit: They gave me the wrong product. I ordered Akro-Mils storage bins and I got the made in Mexico ripoff. I only just found out while installing genuine Akro-Mils shelving for the bins to mount on. One star for lying.
Impossible to reach by phone
They stock nothing everything is a day out. Phones call a call center in another state. Been told several times it was in stock at store when it was not
Good service