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Bit Tek Solutions - Apple Support
866 Mason Ave #2, Daytona Beach, FL 32117, United States
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Bit Tek Solutions - Apple Support

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Ca
Review №1

Great customer care! I highly recommend Bit Tek for any of my tech ssues. They are honest and very good at what they do. Up to date on apple products.

Ca
Review №2

They were quick to respond and fixed my laptop in just a few days saving me alot of money for buying a new laptop.

Ma
Review №3

Bit Tek saved me multiple trips from Daytona Beach to Orlando and the spector of buying a new iMac. They also saved me a good deal of production time. What was originally 2 or 3 business days turned into overnight service. The folks there are very nice. I will use them again if the need arises and I highly recommend them. Thank you Bit Tek!

St
Review №4

I brought in a laptop that was very slow and was in need of a tuneup. I was able to set up an appointment time, online, to drop it off to have it diagnosed which saved me time by not having to wait my turn in line nor having to drive to The Apple Store in Orlando.Lee was so nice, she explained the process and said shed call with a quote. A half hour later I got a phone from her with a very reasonable quote for what had to be done. I left the laptop there on a Friday and had it back, running like it was new, Monday PM!Great job folks!Thanks very much to all!

Je
Review №5

Speedy service the other day, my iphone which is my main work tool was back to me within a half day! For environmental reasons as well as convenience, I like to keep my same iphone and Macbook for as many years as possible rather than buy new, and Bit Tek has consistently delivered super repairs. Thank you Jen and Christian!!!

sh
Review №6

Best Buy told me my MacBook mic was kaput and they, also, did not work on Apple products over 5 years (mine just went over). For a second opinion I called Bit Tek and talked to Jennifer. After I dropped it off, Christian called and said all I needed was a small wire replaced and a cleaning which they did at a reasonable price.. If you have an Apple laptop that needs help I highly recommend them.

Re
Review №7

Mind blown. Top notch service, very cool communication platform to keep you updated as to the status of the repair, and fair prices. I think I found a new friend for my Apple computers.

Mi
Review №8

From the get go these people were consummate professionals! They treated me with utmost care and respect. . repairing my computer and then some...they rebuilt my laptop from the inside out!I cant waitExcellence is the middle name In Bit tek solutions.I will be getting my computer tomorrow and I cant wait!!!I will leave another review after I get my BRAND NEW CUSTOM BUILT LAPTOP!!! YEAH!!!

Ro
Review №9

I have been trying for 2 years to get 3 NVidias 1080s to work on my computer for mining.Thanks to this high quality tech Chris my troubles are over.I highly recommend any high end user to go to him.His wife and him are a great team, very professional and very reasonably priced.

Mi
Review №10

Hands down the best customer service you can find. They had my computer ready in the exact time frame they quoted. I would highly recommend them and would not hesitate to take my computer back for any kind of repairs. They are knowledgeable and friendly.

K.
Review №11

Christian and Jen are wonderful. They were able to fix our MacBookPro when Best Buy and the Apple store said it was beyond repair. Plus, the cost for the repair was far less than we expected to pay! We definitely will return if ever we have another issue. Thanks Bit Tek!

Ji
Review №12

Excellent service at a reasonable price. Everyone was pleasant and helpful and the work was completed on time as promised.

Vi
Review №13

Had an issue with my work computer. Technician at Bit Tek walked me through step by step how to fix and I was up and running in no time. Weill definitely call them again!

St
Review №14

I had Bit Tek Solutions download and install a new MacOS that I was unable to do successfully on my own. They are quite accommodative in answering all my questions, and addressing all of my concerns.

Ca
Review №15

These people are consummate computer experts. They handled our multiple computer issues with ease, at great pricing, and most importantly - so we could understand! I highly recommend them and their services.

Ga
Review №16

Such fast service. Amazon communication.

Na
Review №17

I called Bit Tek about problems that I was having with my MacBook Pro today, that I thought it had a battery problem. I had purchased a battery and was going to replace it myself, but the more I read about doing that, the less I thought that I should try it, and I thought I might have other issues too. Jennifer said they werent busy today and told me to bring it right in. I told her I would return the battery thinking they might have their own parts and markup and I didnt expect that they would use my parts, but she said bring it in. She replaced my severely bloated battery, checked it all it for malware and viruses, and said that my trackpad was fine and didnt need to be replaced at all. I am thrilled with the way it is working now, like brand new! And it was done in just a couple of hours so that I could get right back to work today. Now, I would never expect that kind of service from any place, so I wanted to write this review to thank her and Bit Tek, and to let all of you that might be looking for help with your computer what a great job they did, at a great price! Thank you so much Jen, and Bit Tek!

La
Review №18

Very nice people and quick with there work, very sufficient and reliable,prices very reasonable I give them two thumbs up 👍 👍

Ra
Review №19

VERY HORRIBLE PLACE AND PEOPLE. DO NOT GO THERE.I have given 2 of my laptops here for repair. Christian Barrett has made their conditions more worse and gave it back to us. Jennifer on the other hand wants the proof of their poor work. When we provided the pictures of our laptops Before & After we gave it to them she did not take any step to resolve it.Second, in dealing with this husband and wife, they dont care what customer wants, they will force the custoimer to approve what they know. They go to a personal level for that. HIGHLY UNPROFESSIONAL. Save yourself the trouble and do business elsewhere.

Kr
Review №20

Christian has always gone over and beyond to assist me with my computer issues. My computer is the core fo my business, so It has to be up and running at all times. I would recommend him hands down!

Ca
Review №21

They’re the best!

Da
Review №22

I would trust then with all my computer needs. They went above and beyond!

Ka
Review №23

Criminals. Don’t waste your time or money on the promise of SERVICE. I wouldn’t even call it a business....they do not answer the phone, if you call from a different number MIRACULOUSLY you can get thru. Address is based out of a. Apartment complex. I will update this post after I find resolution to my ipad that they broke and CANNOT tell me where my property is located. I cannot stand criminals. Guess my 6 year old daughter is doing school work on a phone. Thanks Bit Tek!

Ar
Review №24

This place is totally awesome. They restored my daughter’s Mac back to life and saved me several hundreds of dollars after Apple told me it would cost that much money ( $$$) to repair. They are the absolute best in my opinion. You will not be disappointed with their service and astute professionalism.

Ja
Review №25

Each year I come to Florida and visit Bit Tek Solutions in Daytona Beach for a grease job and oil change on my Laptop. Not only are they fast but very reasonable, but they take the time to explain everything to you. Technology passed me buy many years ago but these folks bring me right up to date!! A real pleasure doing business with them!!

Mi
Review №26

Thank you Bit Tek for your fast professional service at a great price. We are lucky to have you in our area. My PC got a virus and wouldnt boot up they fixed it in one day and it runs better then new. Talked to my brother about what happened he couldnt believe the price. He is an IT professional in Chicago He said it would have cost a few hundred dollars at the places they use or using the geek squad. It was only $79 and like I said before it runs better then new. They are friendly and professional and I highly recommend them!

Jo
Review №27

Very happy with the service provided. My computer I thought was toast when I went to go turn it on and nothing happened. I first went to the geeks at best buy, they quote me almost $300. I said no thanks. Found bit tek and I figured I would get a quote. Not even an hour later I get a call with them telling me it was ready to be picked up. I get down there ready for a big bill when they tell me no charge. I could not believe it. These guys are awesome, dont even waste your time with the other geeks.

Do
Review №28

Occasionally, one finds a small business that is truly a pleasure to deal with. Bit Tek Solutions is such a business. They have now worked on two of my laptops. Their work is thorough, fast, professional and reasonable. Jennifer and Christian are very pleasant and easy to work with. I would highly recommend Bit Tek Solutions for any computer related problems.

Ch
Review №29

Awesome, every time. I even send for service out of state thats how much I trust the service, support and professionalism. Theyve always been reliable, on-time and honest. If there are bad reviews they may be confused, because Ive never seen a more professionally run team.

ta
Review №30

Bit Tek saved me hundreds of dollars; My cell phone carrier told me my iPhone 6S was damaged and that I should upgrade to an iPhone 7 at an additional cost, Bit Tek found that my cell phone had a defective SIM card which is a covered item by the carrier. We went to another carrier store location that was Factory Authorized and my phone worked after a new SIM card was put in. Bit Tek quickly and accurately diagnosed my problem, and saved me big money.

Li
Review №31

DO NOT USE!!!!Gave this company 3 tablets to be repaired for a corporation, in September explained that it could take 30- 90 days for corporate office to cut a check to them. They were OK with that at the time. In November they then tacked on an additional $263 dollar Storage fee for 3 8 tablets & chargers. My corporate office cut a check for All in January. Now we are in the middle of April and after not only paying the complete amount for repairs but also an additional $263 storage fee, we still do not have the tablets. 7 months this company has had these items and still not complete. All I can say is RUN! If it wasnt for my corporate office already paying for this I would be super pissed.

de
Review №32

Always there when I need them. Great hours, friendly & knowledgeable staff. Great service!

Mi
Review №33

Do not get your electronics fixed here! I took my daughters iphone7 here to get her cracked screen fixed and the phone started shutting off and on the very same day. Now the phone doesnt allow you to do anything. Basically its not a touch screen anymore! I went to Apple and they said whoever fixed your phone switched the batteries and its over heating! Its not worth it $150 I paid them and they refuse to refund!Look at the reviews going back years, you should be ashamed of yourselves! Youve been ruining expensive electronics for years! N have the nerve to get into a females face trying to intimidate someone, if that were a male Im pretty sure you would have stayed in your seat! Karma is real. There was NOTHING wrong with the actual phone other than a cracked screen.

Ch
Review №34

I brought my Samsung tablet to Bit Tek Solutions to replace a port. Five days later they informed me that they broke my glass screen. Every week for 10 week I was given one excuse after another as to why the did not fix the part they had broken. 10 weeks later I received my tablet in the mail with the broken screen and they did not replace the port. I was charged a deposit of $53.18 and not refunded. Not only did they brake my glass screen they did not fix the port. Taking it to another place to see if there are more issues that they caused.

Wi
Review №35

I know this man personally and he is not one to scam anybody. If you have a problem with him, talk to him directly and see what can be worked out. Im sure he would be willing to negotiate.

Sa
Review №36

Having problems getting my printer to work with my computer, i found bit tek on thumtack and explained the problem. what i liked about christian is that although he made no money off of helping me and i do believe he didnt expect to, i think he realized i could fix it myself, he was there to offer moral support with my frustration. he answered any and all of my questions with patience and thoroughness and in the end guided me to what was eventually the problem. thanks christian.

Ch
Review №37

Bit Teks employees and owner were very professional and very effective. They got my problem solved quickly and efficiently, if I ever run into a problem with my computer that has me completely stumped they will be the first place I go to.

em
Review №38

Very fast and courteous service, thought I would have to go all the way to the Apple store out in Orlando but these guys got me and my phone back in business”

Ma
Review №39

I gave my tablet for repair a cracked screen. The first price was $ 120 a week later they called me and said that the cost would be $ 280. After the repair, I found out that the screen has a lift, scratch and there is dirt under the screen. I feel cheated. Do not recommend to apply to bittek solution. And it is not a joke. I think no one wants to get over $ 280 bad replacement screen.

Jo
Review №40

I was traveling down the ICW on the east coast of Florida on my boat when my iPhone decided to act up. It quickly became unusable and my main navigation app, Garmin BlueChart wouldnt work. I stopped in Daytona and walked to Bit Tek. That took my iPhone overnight and called me the next day. All ready, they said. It was a minor adjustment to the screen and they didnt charge me a cent. Great service and my phone works again. Thank you, thank you.

To
Review №41

Diagnosed the problem on my computer and ordered part for me. Very professional, highly recommend. Thank you.

Ch
Review №42

Very decent place. Had a PC tower and a MBP serviced and the MBPs hard drive cable had failed and while they could have lied and said the whole HD needed replaced, they did the decent thing and were honest. They are 2 mins and a straight shot off of the end of I-4. I would certainly reuse this company and I drive from Deltona to get there.

Pr
Review №43

The best company so far, so good, just give them a try and you enjoy their service!

Ma
Review №44

Great service!

Al
Review №45

I have used bittek since they first opened at me and my fathers shop constantines pizza house, two years later i found my own pizza shop on beachside corleones famouse new york pizza and gyros. The work bittek has done for me over the years has been great, not only great work but when i was struggling my first year they did alot of work for free that other places would have charged for!

Br
Review №46

Not happy with the repair on my computer. Sicker than it was.**Look Again Sir...The name was under Alan (Aj) Young. The problem was the screen went out & keyboard malfunction. That does work now but the computer itself is buggy now, which it never was. Plus upon startup theres several programs that announce their failing now.

Ka
Review №47

You may want to think twice before taking your tablet in to be repaired. I took my iPad 2 in for a cracked screen (something was dropped on it, it hadnt been dropped) on a Saturday. With the understanding it would be done on Monday. I get a call Monday that they had torn/snipped a wire and needed to wait for a part and that it would be 5 days or so before it would be ready... Okay. I go and pick it up, when I get it home I see that the glass is not really fitting and is lifting up on the corners, it isnt registering touch consistently, the home button is taking 2 or so pushes to register. I take it back in, they apologize and agree to fix it as its under their warranty. I leave and get a call that night that they had torn/snipped another wire. So it would be a couple days. Starting to get worried about their competency at this point, but am understanding. When I go to pick it up, I see the glass is still lifting off and insist they fix it while Im there. Christian, the owner, steps in apologizes, and assures me he wants to do right and fix it, offers to bring it to me at work when its done. I tell him its okay and that I just really need it fixed. Its fixed in a few days, I pick it up, and dont have time to look at it more than a few seconds. The next day, Jen, Christians wife calls me to check on it. I tell her that its fine, because it looks like it is. The next day I am able to start using it... The screen is constantly registering touch at the bottom, the camera is inexplicably black all the time... And the kicker, the screen is still lifting off. I call immediately to let them know its having issues and Id be in the following Monday. I go in and politely ask them for a refund so I can put that money towards a working one, I had been understanding up until this point, but after 3 failed attempts and more issues than I brought it in with, it wasnt going to work out. Mind you, this whole process has left me ipad less (my only computer) for 3ish weeks. He told me it wasnt their policy to offer refunds and that he would try to fix it for me (hes sure to tell me this is a courtesy, because he didnt have to) for a 4th time. I told him that I didnt want to try a 4th time. He said thats all he could do. I said that was understandable, but its also understandable that Im not happy with how this has gone and will be letting everyone know my negative experiences. He told me that they dont take kindly to threats and at this point his wife, Jen, starts raising her voice and yelling at me...calling me a liar (because I told her it was fine on the phone, a mistake on my part) and saying this is ridiculous. Christian is trying to calm his wife down, because really who yells at a customer? And he lets me know that his offer stands to fix it for a 4th time but thats all. So I tell him I will pass and leave. I get a call and email apologizing again (saving face because of his rude wife?) and offering to buy my iPad. I appreciate the effort but seriously too little too late. I have no desire to return or see them again. So after all of this Im out $84 bucks, my time and have an unusable iPad. Thanks guys! My advice... Avoid this place at all costs.

Me
Review №48

THIS IS AN EVIL COMPANY! THEY STOLE MY MONEY AND RUINED MY COMPUTER! DO NOT USE THEIR SERVICES!

sa
Review №49

Worst place ever! I took a computer to them & first they were just checking it to see the price for fixing it, then I called the & they had lost the computer!! When I called back they told me to come get it .. once I called again they sent me a statement for the computer sitting for 220$ but never inform me that would be a fee for a computer just sitting in the shop!! They then informed me I couldn’t get the computer back at all but just told me the week before I could come get it !!

Ky
Review №50

These people told me that the person i talked to a few days prior wasnt in town and wouldnt return for another week and a half. Supposedly they couldnt help me because he was the only person who knew how to work through this kind of repair. I saw the guy who wouldnt be back for over a week in the back of the shop. obviously hes not out of town.

C
Review №51

Only the best

St
Review №52

Very professional and kind people who genuinely want to help! I called Best Buy and to fix my laptop would take at least a week. Bit Tek fixed it in less than 48 hours for half the price! I’ll definitely only be going here from now on.

Information
100 Photos
52 Comments
3.9 Rating
  • Address:866 Mason Ave #2, Daytona Beach, FL 32117, United States
  • Site:http://bitteksolutions.com/
  • Phone:+1 386-872-7852
Categories
  • Computer repair service
  • Computer consultant
  • Computer store
  • Computer support and services
  • Electronics repair shop
  • Graphic designer
  • Internet marketing service
  • Web hosting company
  • Website designer
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Service options
  • Online appointments:Yes
  • Onsite services:Yes
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