Went with my son to purchase his first new car. Jose his sales rep was awesome. They had a lot in common and were able to have good conversation while waiting for the paperwork to finalize. We were treated by everybody there with so much appreciation. It was such a different experience then when we bought from Tamaroff in Southfield a few years back. Even the manager in the sales department greeted us at LaFontaine. Before knowing if we were buying or not. He even got a nice car at a decent price.

Man who doesnt like trying out something new and going to the same exact car dealership (halfway) so you can get screwed by a seller not and skipping out on the qualitative.THEN I WILL MAKE A ADMITTED OPINION PERSONAL ONLY TO ME-YOUR DUMB AND OBVIOUSLY DONT TALK FUNNY EMOJI 🙃 😒 GO GET THE BEST CAR YOU HAVE EVER THOUGHT YOU WOULD NEVER GET! PLEASE DONT GO TO THE NUMBER ONE DOWNRIVER DEALERSHIP AND HAVE NON RESPONSIBILITY TYPE OF CREDIT HISTORY OR A 339 SCORE-FIX FIRST!

ALWAYS great service. Jim Raj and his crew always get to my service promptly, complete the service in a timely manner and always leave me with a good impression. I have had every service on my Honda done here since the day it was new. After five and a half years and almost 55k miles, I will continue to have my vehicle serviced here until it just too old to matter or I buy another Honda. Thanks to Jim and the service team!

Great customer service. Im very satisfied with the quality of service

Good place sells person was great holla at Terence he will put in what you want

The manager Sam and Malennia,Provided an outstanding service as professional, personal and friendly customer to us. I was a real nice experience. Thank you

The salesman acted like they couldnt be bothered. I went to Toyota farmington hills...Happy with the service there and my new truck.

Worst service ever. 2 months for a windshield replacement. LaRon was the worst with communication. Repeatedly said car would be ready and it wasnt. Wouldnt call and tell us. I wouldnt recent Lafontaine to anyone for service or sales. I will never buy there again

We received a notice for a recall for our Kia. An appointment was made for 10:00 am. I was promptly greeted as I parked the car - ushered into the write up desk.The girl at the desk was vey friendly and efficient. I was told that the recall work would take about 4 to 5 hours or the rest of the day.A Uber driver, very friendly, came to pick me up and drove me back to my home.Its now 1:27 pm and just waiting for the Uber driver to return me to my car.

Tyler was very helpful in our search for a new car.

Service is always prompt. Communication is a priority. I could not be more pleased with all of the services completed on my C-RV, with 50k miles and counting. Jim Raj and his crew are top notch!

Purchased a car and Anthony was our salesman. He was great to work with and very knowledgeable. Service was very good. 1st time buying a car from them and will probably return.

If you plan on to buying a brand new vehicle or used go to this dealer ; LaFontaine & ask for Luis de Armas. Hes the expert to help you through out all the process of buying your dream car or first car he will get you the best deal that accommodates you your budget 😉. Thanks Luis for helping us get our vehicle .

Dragon Vu in the parts department was helpful. He did not seem to mind that I said that he has the coolest name either. Not that I intended to offend but people get offended if they think you are mocking them. Still the coolest name.

Alaina was great and the dealership has a new feature where they text you a video of the inspection of your car. I loved it and actually had the original belts changed on my 10-year-old car and had an oil leak fixed because of the video. The only reason I didnt give them five stars, which was how I was treated, is because of the parking lot. Rush hour in LA is more fun than navigating that parking lot...

Read all their reviews, find another Kia Dealership.

Dragon is the best parts supply finder. I highly recommend talking with him to get your parts.

Great service, Erin Law helped me buy a new suv n she was great. Very informed about the vehicles n super friendly, I would definitely recommend her to anyone looking for a new vehicle! Everyone there was really nice n friendly too

Todays experience was fair better than most and I was pleased with the overall waite time, customer service and the new video link. Thank you for good service and I look forward to the possibility of a new trade/ purchase in the near future.

I had a recall work performed and everything and every service person was a++++

Great Service all the time. Mr. Tony Jackson was my service advisor today (11-21) he explained the pros about the service that I had done. I know hes been with Lafontaine for awhile. I met him in 2014 when I had work done on the car I had then. Always appreciate him.

Always a great experience with La Fontaine Toyota. I actually purchased my Tacoma TRD pro through another dealer, but Lafontaine always does a standup job. Great job by Ron in the service department. Thank you for getting me in for service as well as taking care of me.

Great owners make great employees. Fantastic organization! If you go to the Kia dealership in Dearborn you must have Emily Rundel as your salesperson, excellent service!!

Place is great. People are helpful. Also good pricing.

Long wait and very few (if any) updates.

We arrived at Lafontaine Automotive Dealer on Saturday and Capus Robinson was the Sales Associate that came out in the lot and showed us the cars that we were interested in. He asked what price range we wanted to be at per month. When all was said and done, I drove home with a brand new 2020 Black KIA Sorento with beige interior. My car payment is where I wanted it to be. I received about $6000 in rebates. 10 year / 100,000 mile warranty. 6 year warranty on the tires and rims. I love this car.

Took A While, But I Waited Patiently And Got The Car I Wanted. Thursdays Are Their Busiest Days, So Look At Cars While You Wait.

Good experience. Excellent customer service Ron treated very well.

Return a leased car and was in and out in about 45 minutes

Went up for the Toy drive this past weekend hosted by 105.1. Great experience for the family! Thank you for helping out!

Staff not very friendly unless you have an appointment with them specifically. Typical waiting room for customers offers water, tea and coffee along with the vending machines.

The truck i bought had problems in the first few days. The service department has had the truck sence February 4th it is now the 22. It was 14 days and they never even touched the truck. I have called numerous times and the sales manager never returned my calls or email. So far it has been 18 days and im loosing 200 dollars a day not driving my truck with a trailer.

Great customer service

Felt extremely racially profiled

Great service, fast!

Great fast service, clean dealership l, attentive to needs

Excellent service and experience! Traded in a 2017 Chevy Traverse for a 2018 Toyota Highlander. Fast and easy process and never felt pressured. I definitely recommend, especially Zach in the Used Sales department.

Be prepared when you purchase a car from any of their dealerships they sell your name. I bought a car in 2017 I am still getting phone calls and ads about extra protection and etc from companies I do not know. During the buying process be smart and reject their form of release of info. Who knows how much money is enough for these LaFontaine people!!!

Confirmed a car via phone and once we reach there they said it is sold

The employees are con artist they offer bad customer service and will overcharge you on any vehicle you select. Go to Kia of Canton for the best prices! And youll encounter employees with integrity, and really enjoy your purchasing experience.

Unfortunately I had to return a high quality vehicle but it had no reflection on LaFontaine as a person who owns franchise rights to the company I work for I must applaud this dealership and particularly the financial managers Tim and Tom, both are men of great character and though my deal didn’t work at this time I’m still will to reapply in 30 days due to them even refunding me without hesitation. Great people and Great People! Don’t let anyone tell you otherwise!!!!

Got me a great car

Always backed up service department.You car breaks and you have to wait a month to get fix!

Great sales staff

Very friendly and helpful salesmen. They work to keep you in your budget ..no high pressure sales.

Worst experience..to many issues to list

I wasnt lucky enough to purchase a car from them but it was was nothing to do with them. They offered me a $50 Visa card just for coming in to test drive a brand new Hyundai Veloster.

I have never been to a car dealership that has an approach like LaFontaine Group. Because, they dont have any salesman attacking you as you look around their parking lot. And their No Hurry approach to have you sign a contract is out of this world. I appreciate their Patience in a very trying journey, in purchasing a car that will fit your budget and not their bottom line.

Wish I went out to the big Summit Place one of those big kia places I probably would have got a better deal and I got scratches on my Kia on the passenger side I dont like it either mad about scratches manager said he may help me come on bring it up there Monday see what happens it was a brand new car I want the scratches off the side it makes it ugly Im mad

Chris Sutton is the best he treated us like family

Great place! James Williams is the best!

Good service. Kind staff! Helped a lot!

Good customers service

I have been taking my VW for service for six years. In my opinion, they never do any service that is not required. I think they do an excellent job. They notify me of all issues and give me status along the way. They provide a ride service to local businesses if you need to drop off. The car is always clean when returned. Very satisfied.

Flew to pick up car. Exceptional price. They picked me up at airport. All paperwork done beforehand. Great service!

My salesman, Michael Cho a very Knowledgeable and helpful in picking out the right car that would do my mind, body and soul Justice. Thank you

They are NOT people of their word. Do NOT trust them. We have a deal, all set, had the money, and then someone came along and offered them more. And they just sold it out from under me. BUYER BEWARE.

Friendly service team!

Great customer service. Offered future options to avoid long wait times.

Would recommend to anyone.

Need to take lesson lessons from lafontaine GMC,Cadillac in Highland Malcolm the general manager over sales is horrible was talking down to me and lying about info and passing me down to sales people who seemed to busy and confused,left this Location and went across the street to the Volkswagen dealership where I walked around inside/outside the dealership for aleast 20 minutes no not offered any service.thete had to be at least 15 sales people inside the dealership. Mr.lafontaine you need to investigate your dealerships on Telegraph they a horrible and I purchased 2 Hyundais in the last 2 years form those locations.

Took my Van in for a factory recall. Quick friendly service.

Less than adequate experience this time around even though Ive been taking my Camry there since I bought the car.I scheduled my service online for an oil change and tire rotation. Upon arriving and mentioning the Frontline Workers discount I was told that it doesnt apply to maintenance related things and wasnt honored even though it mentions oil changes on the website.Upon getting the car back even though there was a card that stated the car was sanitized, there was no visible evidence.Witrh a multi-point inspection I also usually get an extra piece of paper that details battery health, brake pad health, etc. However I did not receive one this time around, and would question if it was done.

I must purchased over 20 new cars in 35 years. it was the most great experience. Sales lady was very helpful and so was the Sales manager.If anyone that I know wants to purchase the Hyundai Motor cars, I will for sure recommend them

Great service! Great used car dealer!

Bought a car here, and just dont feel good after everything I conversed with the car salesman, the rapport just still wasnt there. it didnt matter how much i said, nothing truly connected. he was cleary more of a greedy salesman rather than one that wanted return business.

Rude salesman

Only dealership I have gone to where the didnt seem to want to be bothered.

I will never go back to this place again

The service center is the absolute worst thing I have ever experienced. No one answers or returns calls, they expect you to rearrange your life when your car is ready even though it took SEVERAL months to fix without an update. Notice that it would be ready might help a customer who has a job and a life and cannot drop everything because you want their car out of your shop. Horrendous

Very nice place. The associates there were very nice. Our salesman Rudy worked very hard to get us in a new vehicle. He was so helpful from beginning to end.

Does Good Maintenance on vehicle and Doesnt do anything unless you Approved by you Quality Service

They can hook you up with any car brand. Dont buy anywhere else until you check here. Excellent communication, follow up. Fair and professional sales approach. Good folks especially Jay Saulsberry.

Service kind of sucks🤬

Clean and roomy showroom. Friendly staff.

All aspects of the sale went good. I have had the car in for the first oil change and that went well. The only issue I have is how you need to answer their surveys giving them 10s on everything. I gave the sales person some 8s and 9s and when I spoke to him on the phone he told me how I hurt him and his family. What good is a survey if you dont answer truthfully?

Great selection and staff. Couldnt close the deal yet still worth the trip.

Bryant Thomas was a delightful salesman he got my cousin into a great car even though she had no establish credit. He even came in on his day off to help her!

During routine maintenance at an oil change report said car was fine. Later on paid $100 to have an inspection and they came up with a whole list of things that was wrong with it. So you get what you pay for and nothing more but sticker shock.

I was treated like Family. Thanks Alicia and James you guys are the BEST!

Very helpful parts department keep up the good work guys

Nice car 🚗

Always nice and professional. The waiting room is always clean and has great donuts lol. Just overall always a pleasant experience

LaFontaine is awesome, very accommodating to me and my lil puppy while we wait! Im usually in and out of the service dept. pretty fast, even when their busy!!!

I went to check up and see what was wrong with my car but advisor Tony jackson told me I had to pay the 120$ fee before check up, then I did but literally next day i come i meet Tony he tells me that ur car has a problem but we cant know what is it. It was a horrible experience! Dont recommend this place at all

Great service and Amazing parts department

A second great interaction. We got a new car and are having a bit of trouble with one of the sensors but they got us in first thing the next day for service and were quick about getting us answers. Worked with Christian in sales and Derek in service.

I loved buying a car at LaFontaine!!! Ivan was an excellent salesman. He really listened and made the experience easy.

Excellent service. Our salesman Dylan Green was friendly and knowledgeable. Everyone else was great. We bought a 2020 Kia Rio Hatchback. Great deal. We got the payment we wanted and then got to meet the whole LaFontaine Kia team. Eveyone then congratulated me and my wife on our new purchase. Walked in at 11:30am, drove home in our new car at 4:30pm. Great experiance. If you are looking for a new Kia buy here.

Prompt great service

Kept our car over 2 weeks on recall work then wanted to keep it longer. Never completed work blamed KIA on parts not coming in. Prior to bringing car in for recall repairs they claimed it will only take 2 days and they had all the parts their on site! Story was different after 2 weeks of them having the car and us repeatedly calling to find out what was going on. Car still not completed on recall repairs. Then they offed to do oil change and some other repair free of charge due to them having the car for over 2 weeks but did not do this either 😡

Patrick Webb was my salesman. He was very attentive and when I had a problem a week later he got me in and resolved it. Very happy with my experience.

Fun experience. Ask for Patrick Webb in the used car department. He can help you with any new car from any lafintaine as well, so no reason not to and you wont regret it.

Great place to shop for a new car

Poor customer service. They loss my car. Smh

Great service if you want good work done, but will have you wallet a little empty

The staff of LaFontaine Kia Dearborn are always extremely nice. They get you in and out timely and is always willing to go the extra mile. Thanks for another great experience Lisa and Barb you know the value of your customers

The staff that helped me was wonderful, they got me in a car and a plan to raise my credit score. I would definitely recommend LaFontaine; theyre truly family.

Purchased a Hyundai

They hook me up like family with only $1,000 down got the car I wanted the color make and model Buick LaCrosse 2014 beautiful recommend to all great service