Great place that I got in and out in less than 15 minutes. The tech was very friendly n knowledgeable and the entire process was a breeze. Highly recommended. π
Ive never went anywhere else for car battery problems because Rexx has always been awesome and I like to support local businesses... I went in yesterday on my lunch break to see how much a battery would be for my car and Im not sure if the guy was having a bad day or what but he walked into the counter area, didnt look at me, didnt say hi, etc. He asked what I needed... sighed loudly, told me a price and proceeded to tell me that the labor charge would be more. I said ok and told him that my husband would be in later to pay for the battery and that I wouldnt need them to install it. I received another loud sigh and was told k. Never once did he look at me.. I was extremely put off by the rudeness because Id never experienced that before at Rexx. It was extremely poor customer service!
Great customer service and they are very helpful and fast.
Well I took my battery in and ask him To check it and he did but didnt say anything about it. So didnt know if the battery was bad or just needed charged.. They did carry the heavy battery into the building for me and then took the new one to the car for me. They also suggested testing the alternator but by the time I got it installed back into my vehicle it was to late and they were closed. Then the next day found out it was actually the alternator. Lol. Thank you. I appreciated the help. Most places see a female and dont offer any help or suggestion but they did. Again thank you.
They got me a car battery but did NOTHING to clean the Corrosion off of the battery cable terminals or to tell me they needed replaced. Less than one week later I had to replace my cable terminals and was told by a Highly Respected Mechanic that they should have caught it.
Such great service! Got me done right way all around great team make you feel at home and grate prices!!
Amazing service. Lighting fast!!
Owner is a a hole never buy nothing there again.
These guys saved me $400!!!!!F&F quoted me $700 for an alternator replacement.Neal quoted me $600, but couldnβt get me in for 6 days.Rexx took my Jeep in at 9am and finished by 1pm for $277.They were VERY friendly and professional...I will use them every time I can!
Did a great job rebuilding my altenator.
Super fast car battery install. Affordable prices. I will definitely return when needed.
The staff went beyond what they had to and rushed so we didnt have to wait all day. Would highly recommend them
These people are awesome.
Very very busy business, but I was in and out. They tested and replaced my battery within 5 min of me walking in the door. Highly recommend!
Always so helpful ... always take my key fobs here for new batteries.
Quick reliable service with fair prices will be a continued customer
I had a tractor starter rebuilt at Rexx. They did a fantastic job and it saved me $400.
Great customer service, they now offer water pump, starter and other services
Great price on the battery, really quick service.
Great Service and price. Went out of their way to find what I needed. I am a customer for life. thanks, Ira Davis
Friendly staffInstall battery & reasonable price
Great place
Got us right in and done within an hour.
For my auto, they cleaned the cable contacts, and replaced the battery for under $100, and finished in less than 10 minutes from when i entered. Their shop is very clean and organized and customer service is great! I will use them again for my other autos.
My experiences there was great. Thanks for having a Rexx Battery of Decatur.
They were great as always! Very professional staff. And fast service.
Took care of me . Great service!
I was having trouble with my car battery, so after going to a local auto store(that was short staffed) my brother suggested Rexx Battery. I was pleasantly surprised how FAST, QUICK. FRIENDLY, and wayyy much cheaper than anyone around and I got the highest quality battery for the car. Jay and the Decatur staff are top notch and I reccomend them they are the best and they test your starter and alternator too. A++++ all the way!!!!
Changed our car battery without us even having to leave the vehicle. Took about 10 minutes. Amazing!
The employees are honest and so nice. They donβt sell you something you donβt need. They are all about customer care and service!
Love this place. Prices are reasonable. They will order it if they dont have it and they sent my key fob off to be repaired and it was very reasonable. Always go here for my battery needs.
Gentleman stayed late to change our battery. Roads were bad and we called ahead cause was gonna be close to closing. He got us in and out fast and my sons car is good to go in this snowy weather.
They figured out the problem but they left behind residual problems without explanation.UPDATE! They did say after we called back again that they thought they might have known what happened, but didnt offer to fix their mistake.
I give this place a 12 out of 10. They fix my car with the price cant anbe beet anyware. Thanks Rexx Battery for your nice and helpful staff to the price that cant be beet. I am from St Louis and I have never had someone to work on my car with the personality, kind hearted and respect from your employees at an auto place. Thank you again. You are wonderful.
Not expensive, helpful and always pleasent
They had the batteries I couldnβt get anywhere else. The staff were quick to help, and saved me from heaving to drive to another town to grab some specialty batteries! Very grateful these guys are in business!
I went by there not in there.
Most times when you are coming here it is because you need a battery right away. Every time I have been here they get it right in and done quickly. Always nice! I would definitely recommend.
I had excellent customer service from the guys at Rexx. I had what I thought was a battery issue, got a new battery and brought it home.. replaced it. The next day my car didnt start after work but after second try of starting, it started. So I went back to rexx and explained the situation so they said it could be the solenoid. So they kept my car and the next day got the solenoid and went to put the starter back together. When they were putting back together they noticed it was the brush holder was cracked. They immediately called me and provided options of what I could do. I went with getting a new starter. So the next day they got it in and provided it to me at their cost because of the length of time it took to get it fixed and the manager said if I had any more problems they couldnt fix there, he would personally make phone calls to help me get it taken care of elsewhere and also advise others of what they have done to attempt to fix the problem. I just think it was awesome customer service. So far I have had no issues.They were also the cheapest in town for a battery. Highly recommended.
Very friendly helpful and efficient. Best price anywhere I looked including online for top-of-the-line Trojan 12 V golf cart batteries. Why go anywhere else?
Great service theyre always eager to help you.
It was cheap, and the worker got to it as soon as possible, and he was good and fast, thank Him for a great job
Were very friendly and helpful. Got me back on the road in no time.
The owner Jay is always a pleasure to work with and his staff is A+.
They were fast and very friendly
Had them rebuild my alternator. The rebuild worked for eight months and then a part that they didnt replace went out. I thought they had replaced everything, but they didnt. In the end, I could have bought a replacement alternator with a lifetime warranty for what they got paid for a one year warranty and not had to deal with the hassle of my cat breaking down twice within one year. I wont be going back.
Wonderful quick service! They have lots of different batteries - for watches, cell phones, cars, garage door openers. Very reasonable.
Excellent service. Got me right in. Wasnt sure if my problem was the alternator or the battery. After checking both found out it was the battery. Quick and efficient. Extremely pleased with Rexx!!
Rexx Battery is my go to place for car batteries. It is also the place I go to for alkaline batteries. The Varna ( German made ) are the best!!
Went in to buy a Harley Battery, best price in town, and the same battery you would buy at Harley. Just without the label, OEM quality and best price. Service was great, and the staff was knowledgeable.
Danny is great at his job. Even though my boat battery said charged on my meter he found a bad cell in it, got me back on the water. Great job!
Great place to get your battery checked and no pressure selling you something you dont need.
Good mechanics & fair prices. Great place for all batteries, alternators, starters etc.
Car cranking over slowly...took to Rexx and got in immediately and they checked alternator and it was fine...checked battery and they showed amp level to me and said battery needed replaced...they replaced right away and was out in less than 10 minutes...car starting great now...thank you Rexx!
I had them rebuild my alternator and when I picked it up the engine light came on and was flashing. My car almost gave out on me multiple times trying to make it home. It is currently undrivable. My car has never done this before. I am highly unsatisfied. Will not be returning!
Ive been coming here for years, with all my cars. They are good people. They wont try to sell you something.
Only place I have been getting my batteries since they opened their doors. Always good service, so as long as there doors are open and I am alive they will always have my business, also my kids.
Looks like just a car place, but they have pretty much any battery you need. Even a phone battery. Pretty pricey tho. Edit 8/28/2017: I found out that their phone batteries are just standard batteries and dont actually fit the phone very well making it near impossible to get out without damaging the phone and battery. As well as they dont keep a charge for very long. For these reasons Im bumping my rating from 5 stars to 1.
My name is Nick pritchett.Ben coming to rexx battery all my life just had the worst experience ever in their shop.. will never go back again will order from the internet
They have the cheapest batteries with a good warranty!! They have tested my battery for free once, and also will install a battery for free if u continue to buy from them!!
Very helpful and knowledgeable for battery selections. Had several alternators repaired here, and have a great selection of cell phone batteries !!!
Great service and prices
Great customer service.
They took care of me.
Great customer service.
Great for getting your automotive electrical needs fixed..
In and out in no time !! Very knowledgeable staff.
Awesome place to get all your battery needs not just for cars and trucks
Great place to get a battery
Great place to go, theyre very kind, respectful, and reasonable with their prices! π
Friendly staff and very helpful. Good service.
These r good ol boys here at this shop and honest, I kno I can depend on their word and products.
The staff was courteous and very knowledgeable of the business they run. Ive been a customer for many years and will continue to shop at the Decatur, Illinois store.
I came in as a walk in last week and they worked me right in. I was on my way in less than 30 minutes. Satisfied customer
Poor service the man didnt even attempt to charge my battery but was quick to keep it ill be back to get mine
Great prices for batteries that are way better than walmart
Friendly staff, quick helpful service, and the only store in Decatur area with my cellphone battery in stock! Great in an emergency!
Great price and service. Was in and out in under 15 minutes.
I can always count on them to have the batteries I need. And they even change them for me in my car remote and garage door remote.
They do great work with warranty
Reasonable price; prompt service
Good deal, even had a battery for my Hatley!!
They couldnt fix our alternator because it was completely shot. But they had very fair prices on batterys plus 3yr warranty
Great service and price
Awesome! Fast friendly service, recommend to all! They get a bit busy on Mondays, but I was in and out within 10 mins.
They have every kind of battery you could need. The staff is very knowledgeable and friendly.
Great selection of batteries quick and nice
I was well taken care of.
Service is good and prices are reasonable
Starter for Club Car Golf Cart fixed and returned in 48 hours. New Bearings in Starter/Generator. Thanks
In & out in 15 minutes!! GREAT SERBICE
Great service. Knowledgeable staff.
Its a Good service and fast
This place has batteries of every type. Can send a remote off to be fixed and all at low prices. I go here a lot
Excellent service and friendly staff
Best price in Decatur for batteries
I they always have the battery you need but not the cheapest price.
Never answer the phone very a professional
Excellent service like always!
They were not helpfull and very rude to my Senior (70)mother